Plesk 11.x / Linux :: Template Processing Failed

Apr 23, 2015

We have a problem with our plesk servers. I executed "/usr/local/psa/admin/sbin/httpdmng --reconfigure-all" and now the plesk interface shows an error message:

Template processing failed: file = /opt/psa/admin/conf/templates/custom/server.php,
error = Template_Exception: Incomplete metainfo, domainId undefined.
file: /opt/psa/admin/plib/Template/Processor.php line: 27 code: 0

[Code] ......

I found out that all domain configs were generated correctly, but the psa database shows an error (select * from Configurations where status = 'error'; ) for file /etc/apache2/plesk.conf.d/server.conf.

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Plesk 12.x / Linux :: Apply DNS Template Changes

Mar 11, 2015

I am currently in the process of migrating a few hundred domains from one server to another using Plesk's Migration & Transfer Manager. The servers have the following name servers allocated:

Server 1: ns9.example.com & ns2.example.com
Server 2: ns1.example.com & ns2.example.com

In the DNS Zone Template in Tools & Settings on Server 2, can I just click Apply DNS Template Changes and change all migrated domains NS records to ns1/ns2? Will this affect custom DNS entries as a lot of the domains have DNS changes that need to remain. I'm just hoping that this might be a quicker way than going into each domains DNS zone and manually changing ns9 to ns1.

I just really don't want all the domains DNS zones to reset to the standard template on Server 2 ...

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Plesk 12.x / Linux :: DNS Template For Domain

Jul 2, 2014

It seems to me that the panel is not DNS Template for any domain.

Plesk v. 12.0.18

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Plesk 12.x / Linux :: VPS Template - User Already Exists

Feb 10, 2015

I've been messing about a lot recently and I've had to rebuild my VPS template a lot in the past month. For some reason, Plesk is finding user data from a bunch of previous instances, so I've got to a point now where it's saying users exist when they can't be found in the panel interface.

I don't know how my VPS provider's infrastructure works but I'd presume that when I rebuild the server it's a total new instance and no data should carry over.

Is the the user data stored locally, and how would I go about clearing out the obsolete data?

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Plesk 12.x / Linux :: Inbound TLS Due To Standard DNS Template

Jul 17, 2014

With the standard-DNS-Layout every customer has an MX-entry like MX 10 mail.customerdomainexample.com

The problem is, that inbound mailservers get a TLS warning, because the mailhostname does not match mail.companydomainexample.com, which is the domain with a valid SSL-Certificate pointing to the same server.

Wouldn't it make sense to change the default template to mail.companydomainexample.com since it is the same machine anyway?

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Plesk 12.x / Linux :: Reseller Custom DNS Template

Apr 2, 2015

Is there a chance to change the default nameserver name for customers created by a reseller.

Example:
System wide default
ns.provider.de
ns2.prodiver.de
ns3.provider.de

Now the reseller wants:
ns.reseller.de
ns2.reseller.de
ns3.reseller.de

The NS-Entries of the reseller may be the same physical nameserver, but it should be anonymized. How can I achieve that?

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Plesk 12.x / Linux :: Error While Recreating Template

Sep 3, 2014

I disabled the reverse proxy and i got following error:

Code:
Fehler: Aufgrund von Fehlern in den Konfigurations-Templates konnten keine neuen Konfigurationsdateien für den Apache Webserver erstellt werden: Template processing failed: file = /opt/psa/admin/conf/templates/default/server.php, error = Template_Exception: syntax error, unexpected '=>' (T_DOUBLE_ARROW)
file: /opt/psa/admin/plib/Template/Processor.php

[Code] ....

Now I got the problem that i can't create the /etc/apache2/plesk.conf.d/server.conf

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Plesk 12.x / Linux :: Host Template Only For One Vhost

Aug 13, 2014

edited /usr/local/psa/admin/conf/templates/custom/domain/nginxDomainVirtualHost.php and add this include hhvm.conf; and work but it's possible to edit this setting only for one vhosts? I must enable only for one vhost because i have some php script not work with hhvm

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Plesk 12.x / Linux :: FTP Account - Username Template

Feb 7, 2015

I am now encountered the problem, in which a user wanted to create an FTP account that is already in use by another user.

Is there a kind of template / mask in which you can optionally specify the user name style.

If the user is set up, but it creates the system user name, you could not let this might Automatically set before that?

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Plesk 12.x / Linux :: Command Line CLI DNS Template Changes Warning

Jul 23, 2015

I'm using this script as a cron to generate DKIM keys for the domains I have. It's an easy script. And it does it's job just OK. I have the necessary software installed and configured.

The way it works is:

The script check if the domain in queue has a record for it. If it doesn't, OpenDKIM generates a one time DKIM record for mail._domainkey that I am entering to my dns records for all the domains I have.

After creating the DKIM record, it checks and deletes mail._domainkey records if there's any. Then adds the generated DKIM to plesk dns zones and disables/enables greylisting to create the appropriate dns entry.

If it does have a DKIM recors on the hdd already, then it removes

mail._domainkey​and
TXT o=-​entries.

After that it basically adds the already generated DKIM record and it disables/enables the greylisting for each domain in order to recreate "TXT o=-"

Up till here, it works fine. I can see these entries when I check the DNS Settings. They are there.

But whenever I run this script either via cron or manually, I get an error message on my panel: (You can check the screenshot as well)

Code:

Warning: The DNS zone was modified. If you would like to apply DNS template changes to this zone, either click the 'Apply DNS Template Changes' button on this page or choose the 'Apply the changes to all zones' option in Server Administration Panel > Tools & Settings > DNS Template Settings > Apply DNS Template Changes.

And unless I manually click "Apply DNS Template Changes" for EVERY SITE it doesn't go away.

So, I was wondering, is there a way to scriptize that command? Or how to prevent it?

This is the command I use to generate DKIM and add it to Plesk database, also if any such record exists, delete and re-write it:

Code:

#!/bin/sh
ADMIN_PASS=`cat /etc/psa/.psa.shadow`
MYSQL_BIN_D=`grep MYSQL_BIN_D /etc/psa/psa.conf | awk '{print $2}'`
mysql="${MYSQL_BIN_D}/mysql -N -uadmin -p${ADMIN_PASS} psa"

query="select name from domains;"
domains=`echo $query | $mysql `
for i in ${domains}; do
echo "Processing $i"

[Code] ....

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Plesk 12.x / Linux :: How To Create Custom Application Template

Jun 23, 2015

Plesk Applications Installer. I wish to create my own WordPress template (with preinstalled plugins/themes) for my customers.

Is there an easy way to do this (or anyway to do this)?

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Plesk 11.x / Linux :: How To Update DNS Template To Remove Domain

Aug 19, 2014

I want to use the Panel as a Master DNS Server.

1: Obtain two Nameservers. ns1.maindomain.com, ns2.maindomain.com. (Completed)
2: Glue the Nameservers to the server's IP addresses. 1.1.1.1 -> ns1.maindomain.com / 2.2.2.2 -> ns2.maindomain.com (Completed)
3: Successfully register domain and make sure it's pointing to the correct server. (Completed)
4: Register new domain (client.com) to server using ns1.maindomain.com & ns2.maindomain.com as it's nameservers. (Problem)

Reason: Can't edit the template correctly due to a suffix .<domain> that I cannot get rid of.

In order for me to use (ns1.maindomain.com) and (ns2.maindomain.com) as the namerservers for client.com, I'll need to be able to edit those fields entirely. I don't want Plesk to append the client's domain name to the NS record.

This may be a very simple thing to remove, but I give up.

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Plesk 12.x / Linux :: How Does One Turn Off Presence Builder For Client Template

Apr 30, 2015

I created a New Client Default Domain by copying plesk's original Default Domain.This template is for clients we move from older versions of plesk up to servers with plesk 12.x. Under resources for that "Service Plan Name"

I have Sites published with Presence Builder set to 0 and.Allow customer to create trial Presence Builder websites. Not checked.When I log in as the client I still see Presence Builder with edit Website.I also confirmed the correct plan was picked for that subscription by picking the new "New Client Default Domain" and under add-on plans I picked "remove"

But when I log in as the "client" to see what they would see I see Presence Builder and Edit Website available.How do I get rid of that selection?I can see a client clicking on it and basically over writing their current website.

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Plesk 11.x / Linux :: Change Password Forgotten Email Template

Sep 15, 2014

When you click on "Forgot your password?" in Plesk for Linux 11, you'll get an email like this: Dear <firstname>Your password could not be sent because it is stored in the encrypted form.To set up a new password, please follow the link: <link to reset password>

How can I change that? It's a bit sparse and it doesn't even include a email signature with the company name.

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Plesk 11.x / Linux :: Updating DNS Template - Changing SPF TXT Record To Reflect New IP Addresses

Jul 9, 2014

The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:

OLD

Code:
v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all

NEW

Code:
v=spf1 +ip4:69.160.255.188/30 +ip4:69.160.255.192 +a +mx -all

However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",

Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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Plesk 12.x / Linux :: FTP Connection Over TLS Failed

Mar 19, 2015

After auto-updates I cannot connect to all my sites in ftp with filezilla.

These are the errors:

Unable to accept TLS connection: received EOF that violates protocol

I have tried this: [URL] .... but with no success.

I have restored permissions with:

/usr/local/psa/bin/repair --restore-vhosts-permissions but also in this case it cannot work for me.

How is it possible?

Firewall is ok. All is ok. I have this issue after updates.

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Plesk 12.x / Linux :: Failed To Reload PHP-FPM Service

Jan 10, 2015

I got this error, when i press on process PHP-files by means of nginx. Nex i receive this in plesk panel:

phpinimng failed: Job for php-fpm.service failed. See 'systemctl status php-fpm.service' and 'journalctl -xn' for details.

Failed to reload php-fpm service

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Plesk Automation :: Failed To Add Linux Web Server

Apr 22, 2014

Installing packages task failed. The log fails on:

Installing packages
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: cl-mirror.krystal.co.uk
* elrepo: mirrors.coreix.net
Running rpm_check_debug
Fatal error during packages installation: Test Transaction Errors: package mysql-libs-5.1.73-3.el6_5.x86_64 (which is newer than mysql-libs-5.1.71-1.el6.i686) is already installed

How can we get it to continue?

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Plesk 12.x / Linux :: 8 GB FTP Backup Recovery Failed

Jul 5, 2015

I'm trying to recover a 8 Gb backup via Ftp as you can see in the attach 2.png.

Ftp begins recovering correctly and after 1,5 or 2 Gb aprox, PLEX shows a message like attach 1.png.

I translate the message: "Operation is taking too long..."

After error message, we can see Ftp working till the end but after that there is nothing restored.

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Plesk 12.x / Linux :: Autoinstaller - Failed To Update

Dec 5, 2014

When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...

[code].....

Not all packages were installed.Please resolve this issue and try installing the packages again.

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Plesk 11.x / Linux :: Failed To Update Panel 11.5.30

May 22, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE

11.5.30 Update #44, Ubuntu precise 64bit

PROBLEM DESCRIPTION

Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.

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Plesk 12.x / Linux :: Reconfigure Vhost Failed

May 22, 2015

I getting this error after I run the command: ~# /usr/local/psa/admin/bin/httpdmng --reconfigure-all

Code:

PHP Deprecated: Comments starting with '#' are deprecated in /opt/psa/admin/conf/php.ini on line 25 in Unknown on line 0
Error occured while sending feedback. HTTP code returned: 502
Error occured while sending feedback. HTTP code returned: 502
Execution failed.
Command: httpdmng
Arguments: Array

[Code] ....

3 sites on this server hosted with different subscriptions and conditions. So the host work yet but I getting a red banner on the Subscription menu.

About my system:

os: debian 7.8 64bit
plesk: 12.0.18 Update #47

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Plesk 11.x / Linux :: Failed Mail Authentication

Aug 12, 2014

Lately I've been spending a lot of time grok'ing the Postfix logfile (i.e., /usr/local/psa/var/log/maillog) and I've been noticing a lot of authentication failures (and even one successful break-in).

Most entries are just a simple pair of log entries that includes the source IP address and then the details of the mailbox name, like this one:

Code:
Aug 12 08:08:18 www postfix/smtpd[4805]: warning: unknown[162.255.86.250]: SASL LOGIN authentication failed: authentication failure
Aug 12 08:08:20 www plesk_saslauthd[4434]: failed mail authenticatication attempt for user 'media@example.com' (password len=6)

[Code]....

How are these entries generated? i.e., Why mailbox name given right away some times (like the first example) while - other times - the account name isn't displayed for several seconds - almost ninety seconds in the second example?

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Plesk 12.x / Linux :: Sw-cp-server Service Failed

Nov 25, 2014

I dont know where is the problem.

/etc/init.d/sw-cp-server restart
Restarting sw-cp-server (via systemctl): Job for sw-cp-server.service failed. See 'systemctl status sw-cp-server.service' and 'journalctl -xn' for details.
[FAILED]

tail -f /var/log/sw-cp-server/error_log

2014/11/26 03:06:10 [emerg] 520#0: invalid number of arguments in "fastcgi_buffers" directive in /etc/sw-cp-server/config:31
2014/11/26 03:06:11 [emerg] 874#0: invalid number of arguments in "fastcgi_buffers" directive in /etc/sw-cp-server/config:31

[Code].....

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Plesk 12.x / Linux :: Failed To Update - Bind9

Jul 10, 2015

i have an email saying that Plesk has failed to update:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.

OS: Ubuntu 14.04.2 LTS
Plesk version: 12.0.18 Update #53 , last updated at July 7, 2015 06:30 AM. uRL...

It looks like something with Bind9 failed, however i'm not totally sure. I have DNS installed, however its not used. It had to be installed to generate the domain keys for email authentication.My sites still work, however it looks like the DNS option is no long present in Plesk.ow to proceed with the update?

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Plesk 12.x / Linux :: Fail2ban Install Failed

Apr 25, 2015

I installed fail2ban via the autoinstaller today. I got a failed install. There is no /etc/init.d/fail2ban file, and no /usr/bin/fail2ban-server.

On the other hand yum-search tells me it's installed:

plesk-fail2ban-configurator.noarch : plesk-specific jails and filters for fail2ban
fail2ban.noarch : Scan logfiles and ban ip addresses with too many password failures​

I tried to remove it in autoinstaller:

Installing packages
Loaded plugins: fastestmirror, priorities
Running rpm_check_debug
Error in PREUN scriptlet in rpm package fail2ban

[Code] .....

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Plesk 12.x / Linux :: Failed To Retrieve Directory Listing

Sep 6, 2014

Initially I was able to connect via FTP. Then all of a sudden I started getting 550 SSL/TLS required on the control channel. Why did it suddenly required SSL/TLS when I did not do anything extra?

Now when I'm trying to connect via FTPES using FileZilla (tried both active and passive) on Linux Mint Debian, I'm getting the error below. I'm really stumped. I have tried to Allow incoming from all on port 49152-65534/tcp via Plesk firewall, but still no go.

The worst thing now is, I can't even get FTP to work anymore. Of course I would prefer to have TLS working.

Status:Connection established, waiting for welcome message...
Response:220 ProFTPD 1.3.5 Server (ProFTPD) [206.106.213.243]
Command:AUTH TLS

[Code]....

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Plesk 11.x / Linux :: Update Of Parallels Panel Has Failed

Aug 4, 2014

I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.

Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:

Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt

The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):

Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.

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Plesk 12.x / Linux :: Restore From Single Domain Failed

Jun 21, 2015

I am using Plesk 12.0.18 Update #51 on Ubuntu 14.04.2 LTS.

I want to restore a single Domain from Plesk GUI but it failed:

Archiver error: from /private-backup/plesk/clients/WSKunde/domains/domainname.de/backup_domainname.de_conf_1506200200.tgz:
forkExecvPipes: execv() failed: No such file or directory
System error 2: No such file or directory
Warning: domain "domainname.de"

[Code] ....

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Plesk 12.x / Linux :: Enabling Nginx Proxy Failed

Dec 2, 2014

Here is my setup

Centos6.6 x86_64 Minimal install + Plesk12 installation completed without problem.

However when I logged into Plesk Panel i get this message.

ERROR: PleskException
Up Level
Unable to configure control panel: nginxmng failed: [2014-12-02 07:32:44] ERR [util_exec] proc_close() failed
enabling nginx proxy failed:
255 Service /etc/init.d/httpd failed to start
Service /etc/init.d/httpd failed to start

Nginx proxy changes had been reverted.

Everything seems to work but i would like to have it enabled for performance reasons, when i check it
# /etc/init.d/nginx status
nginx is stopped

Then I try to start it manually
/etc/init.d/nginx start
Not starting nginx as it is disabled in config

then i try to force it
/usr/local/psa/admin/bin/nginxmng --enable

[2014-12-02 08:19:48] ERR [util_exec] proc_close() failed
enabling nginx proxy failed:
255 Service /etc/init.d/httpd failed to start
Service /etc/init.d/httpd failed to start
Nginx proxy changes had been reverted.

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Plesk 12.x / Linux :: DNS Server Crashed Failed To Start

Jun 22, 2015

It seems the servers dns will not resolve and has crashed. When starting the "Named" service, here is the error:

Error in named configuration:
zone 0.0.127.IN-ADDR.ARPA/IN: loaded serial 20010622
zone 215.170.107.in-addr.arpa/IN: loaded serial 1433121512
zone lanewgirl.com/IN: NS 'ns.mydomain.com' has no address records (A or AAAA)

zone mydomain.com/IN: not loaded due to errors.

_default/mydomain.com/IN: bad zone

zone mydomain2.com/IN: NS 'ns.mydomain2.com' has no address records (A or AAAA)

zone mydomain2.com/IN: not loaded due to errors.

_default/mydomain2.com/IN: bad zone

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