Plesk 12.x / Linux :: Full Backup Does Not Include Horde And Roundcube Databases
Apr 22, 2015
So I was trying to look up something from the horde Databases just to find that the full server backup that can be triggered in "tools & settings" -> "backup manager" does NOT include the horde and roundcube databases, even with "configuration and content" selected.
Sure, there are 7 days worth of daily backups in /var/lib/dumps but it would be nice to have those files included in the "full backup" Or am I missing something here?
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Oct 13, 2014
The sql server I have my users use is on a different server from which plesk is installed. Plesk should include the size of the user's databases from the external server as well otherwise the user can have a database as large as he wants. It's no longer restricted by the plans limits.
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Feb 22, 2015
In the list of available webmail clients there's only Horde. Why don't I have Roundcube? I thought it's preinstalled with Plesk 11.5 and higher.
When accessing Horde webmail, the page never loads till the end and all I get is the top menu, no e-mails.
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Jul 3, 2014
I have a problem with my vps Centos + Plesk 11.5, from webmail login not work, I seen this guide:
[URL] ....
but not resolved problem...
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Jun 26, 2014
This is applies to both Horde and roundcube webmail client software;
Using Plesk 11.5.30 with Horde 5.1.5 or roundcube 0.9.5 on CentOS Linux release 6.5 (Final).
We have seen this behavior occur on multiple servers.
Clients experienced slow to no response after executing a search, which eventually results in a failed to communicate with the server-error in the webmail client.
The Apache server log shows script time-out errors when searching larger mailboxes (i.e. larger than 950 MB), this does not happen on smaller mailboxes.
We have seen errors like the following in the Apache server error log with Horde (personal data like IP-address and domain name are x'ed out):
[Thu Jun 19 14:55:06 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
[Thu Jun 19 14:55:06 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: ajax.php, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
And with Roundcube:
[Tue Jun 17 13:02:04 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
[Tue Jun 17 13:02:04 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: index.php, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
Steps to reproduce:
- use a large mailbox (950 MB or higher)
- login to the webmail (Horde or roundcube)
- do a search in the search field on the top right
- the time-out error should appear in the server Apache error log (after at least 45 seconds)
This seems like an inefficiency or bug in the search query that searches the user's mailbox. Is there any other way we can prevent this issue and the error messages?
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Feb 11, 2015
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
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May 30, 2014
Ubuntu 12.04.4 LTS
Panel version 11.5.30 Update #45
The data stored in roundcube webmail (like contacts and signatures ), located in the database table "roundcubemail", is not transferred when migrating the whole server, customer or the domain that uses it. Also in the backup server, account, domain this data is not included.
I think it's a real problem if a customer with many mailboxes, who only uses roundcube, needs a backup or wants to migrate to another server. Ok, this data could be exported in rounbcube with a few mouse clicks, but it´s not very comfortable. In my opinion this should be included in the backup and also in the migration process (migration manager).
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Apr 4, 2015
How much local disk space is necessary for a full backup of 240 GB data to a remote ftp?
I have 314 GB free on my local disk, but this is still not enough.
The backup process is 100% after round about 4 hours, according to Backup Manager.
But there are still tar processes until the disk is full.
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Jul 21, 2008
I am seeking recommendation on which of the following webmail interface should I use:
Horde, SquirrelMail or RoundCube
I have tried squirrelmail and I am searching for more features - would prefer something similar to outlook/yahoo etc.
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May 19, 2008
if its possible to display subdomains on the Apachelog page? For example under "vhost" it would list the full website address of each subdomain?
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Oct 24, 2014
How to add a plugin for Roundcube?
I have added this in /usr/share/psa-roundcube/config/config.inc.php, however was nothing changed.
$rcmail_config['plugins'] = array(
'archive',
'managesieve',
'zipdownload',
'new_user_dialog',
[Code] .....
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Dec 11, 2014
I installed Roundcube in Plesk 12 through the link: URL....But it doesn't work. I adjusted the mailsettings for a domain to use Roundcube. With the fresh created emailaccount and you click on the webmailicon, it loads the following url but the page does not exists: URL....Aren't there any instructions for using RoundCube with Plesk? After adding Roundcube as an component are there more steps involved to get Roundcube up and running with plesk?
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Jul 15, 2015
I am trying to configure some type of activesync component with my roundcube install on my plesk 12 box. I downloaded the activesync plugin, enabled it, and get a "your server does not support annotations or meta data" message.
I have also looked into Z Push but wasn't sure the route to go. According to the uservoice forums, plesk states activesync for roundcube is "planned" but it's been planned since 2013.
All of my packages and software is latest versions (via plesk updates) as well.
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Jun 19, 2014
I can't open Roundcube in Safari (iPad and iPhone) but on Chrome for iOS it is possible to open it. (https://webmail.domain.com)
"Safari kann die Seite nicht öffnen, da die Netzwerkverbindung unterbrochen wurde." (This was existing in Plesk 11.5 too)
Debian 7, MariaDB 5.5, plesk 12.0.18 MU4
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Oct 5, 2013
With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this :
line:$rcmail_config['db_dsnw'] = 'mysql://roundcube:randompassword@localhost/roundcubemail';
i then used a MD5 generator to input the hash in the password field of the roundcube user in mysql, with no luck...I even tried to delete roundcube user from mysql, then remove psa-roundcube, then go through the plesk update manager and install roundcube again, did not change nothing, it didn't even create the roundcube user.
Is there anyway i can reinstall roundcube from scratch?PPP 11.5 up to date on ubuntu 12.04
Code:
[05-Oct-2013 14:03:54 +0200]: DB Error: _doConnect: [Error message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[Native code: 1045]
[Native message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[code]....
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Jul 16, 2014
PRODUCT, VERSION : Parallels Plesk Panel 11.5.30
MICROUPDATE : 11.5.30 Update #47, last updated at June 11, 2014 03:26 AM
OPERATING SYSTEM : CentOS 6.5 (Final)
PROBLEM DESCRIPTION
-------------------------------
Need to increase round cube attachment size
STEPS TO REPRODUCE
----------------------------------
i need to increase round cube attachment size. i'm unable to find installation folder. How to increase attachment size
ACTUAL RESULT
-----------------------
Attachment size should be less than 5MB
EXPECTED RESULT
-----------------------------------
Attachment size allows upto 50MB
ANY ADDITIONAL INFORMATION
--------------------------------------------------------------
increased size in Tools & Settings > Server-Wide Mail Settings > Maximum message size
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Aug 18, 2014
I installed PLESK12 (or better: I installed the distributed Debian-Image from my hoster) onto my server. Everything works fine as always - except webmail. I did the following:
- in the general webmail properties, I deactivated Horde. roundcube was active and still is (also tried to activate it again)
- I also activated roundcube as webmailer in the hosting itsel.
- tried to open webmail.mydomain.com --> site not found. I added a mail-adress and tried to use the icon to the webmail --> site not found.
- I restarted the server (maybe deactivation Horde did some stuff there...)... no changes.
PLESK 12 (latest update), running on Debian 7.6 ....
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Nov 17, 2014
I noticed, that my Plesk install still runs an older Roundcube Installation (somewhere in the 0.9 range) and RoundCube 1.0.3 is currently the latest version available at [URL]
Is it safe to upgrade the Roundcube Installation in psa-roundcube manually from 0.9 to 1.0.x?
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Jan 31, 2014
I seem Plesk Roundcube 6 MB attachment size. I Changed all php.ini and php.ini.tpl files but changes nothing. How Can I rise up the attachment size?
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Apr 1, 2015
We are running Plesk 12 on centos 6 with roundcube 1.0.5 and dovecot with installed sieverules. All filters are working as expected except the auto responder.
I found those errors in maillog:
Code:
Mar 29 16:57:25 server dovecot: service=lda, user=xx@xxx.xx, ip=[]. sieve: msgid=<b670eba9-39f9-41f9-9a8a-db44ce8dd2fa@me.com>: discarded vacation reply to <>
I managed it to get working by changing the qmail deliver command by adding the preline:
| /var/qmail/bin/preline -f /usr/libexec/dovecot/dovecot-lda -d "$DELIVERED_TO"
Now the autoresponder works for most mails (try'd from iCloud and other mailservers) except gmail complaints about the syntax because of double <<>>:
Code:
Mar 30 09:56:38 server dovecot: service=lda, user=xx@xx.de, ip=[]. sieve: msgid=<CACftkLXd9ha3cJ+GeTYD_CNou71R1b=MzoLfAQ4-rX76NvxJng@mail.gmail.com>: sent vacation response to <xxxx@gmail.com>
Mar 30 09:56:39 server qmail: 1427702199.096480 delivery 133: failure: Connected_to_2a00:1450:4013:0c01:0000:0000:0000:001b_but_sender_was_rejected.
/Remote_host_said:_555_5.5.2_Syntax_error._cq5si16636445wjb.115_-_gsmtp/
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Jul 18, 2015
I want to send a notification (by an email to SMS gateway) when a specific email arrives. I see that Roundcube has a sieve filter option called "Send Notification" and it has three input boxes which have no tooltips and I am unable to find any documents telling me what to fill in those boxes.
The boxes are:
Method
Options
Message
The Message is obvious enough, but the other two?
For the method, I tried mailto:<me@myemailaddress.com>
I left the options blank, typed in a short message and tried to save the filter, but it gave me an error message "Unable to save filter - server error occurred". Annoyingly, it then wiped out what I had typed and started me with a blank rule again. I also tried without the < and > round the email address.
Any clues as to proper syntax and what the options are?
Also, is it necessary to have another action after the Send Notification action to file the email away somewhere, or will it just be left in the inbox anyway if the only action is the notification?
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Jun 30, 2014
After the update to Plesk 12.0.18 only a white page appears in Roundcube. Unfortunately also reinstall did not remedy.
OS Debian 7.1
Plesk version 12.0.18 Update # 5, last updated at June 30, 2014 09:02 PM
Roundcube 1.0.0 [URL]
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Jan 21, 2014
My current configuration is: Ubtuntu Server 10.04, Plesk 11.5 and Roundcube 0.9.5 (installed via Plesk as the default webmail application) on Apache.
I played around with an SSL checker (https://www.ssllabs.com/ssltest/) to test my certificates and I found out that Roundcube delivered a broken certificate chain. It didn't deliver the intermediate certificate correctly. I searched through the configuration file of roundcube (/etc/apache2/plesk.conf.d/roundcube.conf) and discovered that there was only an entry for SSLCertificateFile.
To fix this I added the intermediate certificate via SSLCACertificateFile to the configuration file:
Code:
SSLCertificateFile "/opt/psa/var/certificates/cert-1sCtWB"
SSLCACertificateFile "/opt/psa/var/certificates/cert-FGLFqQ"
The only problem is that this configuration file is generated automatically:
Code:
#ATTENTION!
#
#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED.
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Oct 18, 2014
Upgraded Plesk 11.5 to 12, enabled rouncube and got an Internal server error when trying to load webmail.domain.com
In /var/log/plesk-roundcube/errors found an error:
PHP Warning: system() has been disabled for security reasons in /usr/share/psa-roundcube/bin/update.sh on line 161
Changed php.ini settings, restarted apache, same internal server error, but no more errors in log.
Tried /usr/share/psa-roundcube/bin/update.sh
Got errors:
WARNING: File type detection doesn`t work properly!
Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again.
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.
Tried to reinstall roundcube in Plesk
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Jul 24, 2014
I've just upgraded from Plesk 11.something to 12.0.18 on Centos 6. And I've seen that Horde has stopped displaying HTML email again. editing psa-horde/imp/config/mime_drivers.php. I've made that same fix on my new Horde installation, but it doesn't seem to have worked this time. Is there anything different that I need to do on this version of Horde?
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May 11, 2014
I'm facing a problems with my plesk 11.5.30 (latest update with CentOS 6.x).
One subscription can't switch between horde and round-cube. When they change to round-cube, it's still running Horde. To solve this problems, I tried remove Horde (everything's fine, successful) and install it again (error).
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Jul 13, 2012
When I try to login via webmail horde I get always:
Login failed because your username or password was entered incorrectly.
The logfile shows:
Jul 13 12:23:32 HORDE [error] [imp] FAILED LOGIN for mail@domain.tld [1.2.3.4] to to {127.0.0.1:143 [imap/notls]} [pid 5358 on line 139 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]Click to expand...
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May 28, 2015
just a quick question for those already tried it. I have Horde installed as the webmailer for my Plesk installation. After login in to Horde with an admin account I get update notifications for several of Hordes apps. Is it safe to update them or will it lead to problems with Pleskl?
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Aug 16, 2008
Horde error: Warning: Failed opening '/usr/local/cpanel/base/horde/config/horde.php' for inclusion
I am getting the above given error message.
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Oct 13, 2014
I'm running Plesk for Linux 11.5 and I'd like to allow autocomplete of the userid field from the Roundcube login screen, but when i make the changes to the config file, they are not applied. It looks like Plesk is overriding them.
I edited the /usr/share/psa-roundcube/config/main.inc.php file and set "$rcmail_config['login_autocomplete'] = 1;"
When I check (using Firebug) the source code of the login page, I notice that autocomplete is indeed first set to "on", but it changes to "off" nearly instantly. I suspect that some .js script (inserted by Plesk?) overrides this setting.
This behavior seems to be backed by a statement in Plesk 11.5's release notes:
"Autocompletion is turned off on the login dialog for security reasons"
Is there any way I can undo the override and still keep autocomplete="on" ?
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Jul 10, 2014
I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.
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