Plesk 11.x / Linux :: Exporting Emails From Mail Account

May 29, 2014

One of my domains has been moved to another hosting company, and now I need to export all emails from the mail account in Plesk in order to import them to the new mail system. I figured the easiest way to IMPORT is to access the new mailbox via Outlook, and import as a .csv file. But I need exporting all the emails from the inbox and sent folder into a .csv file.

I've found the location of the mail box (var/qmail/mailnames/domain.com/user/maildir) but now I'm stuck and don't know how to proceed. Is there an easy way to export all emails?

I've tried through webmail (Roundcube) and there is a "download mail" feature that downloads the message in eml format, but that doesn't work on bulk, only for one mail at a time (and this isn't an option for me since we are talking +1000 emails). Also I'm a bit usure on how to import eml files to outlook (drag'n'drop doesn't work), so a csv option would be perfect.

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Plesk 11.x / Linux :: Mail On Domain Aliases Cannot Receive Emails

Jun 15, 2014

We have a CentOS6.5 with 11.5 PLESK. There is a domain named domain.com and there is an alias domain on it that named alias.com and all check boxes of it (Mail,Web,Application and ...) are selected. When we send an email from GMAIL to info@domain.com, we receive it successfully, but when we send that email to info@alias.com, it doesn't receive.

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Plesk 12.x / Linux :: See And Release Emails Blocked By Outgoing Mail Control

Jan 10, 2015

Is it possible to see what e-mails are blocked/prohibited by Plesk Outgoing mail control? Currently i've set a limit of 20 mails on each mailbox. Yesterday I received an e-mail that there were messages blocked. For me personally it would be good to see what the receivers email adresses are and optionally what the content of the e-mail was. This way I can find out if it was really spam or not.

If the e-mails weren't spam, is there a possibility to release and send them?

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Plesk 12.x / Linux :: Mail Server Not Sending Emails To Gmail Addresses

Jul 11, 2014

Upon checking the mail logs, I find this

Code:
Jul 12 07:39:35 ns2 postfix/smtp[31739]: certificate verification failed for gmail-smtp-in.l.google.com[173.194.68.26]:25: untrusted issuer /C=US/O=Equifax/OU=Equifax Secure Certificate Authority

Jul 12 07:39:36 ns2 postfix/smtp[31739]: 2AC1222A0003: to=<aarontd207@gmail.com>, relay=gmail-smtp-in.l.google.com[173.194.68.26]:25, delay=2, delays=0.1/0/1.3/0.64, dsn=2.0.0, status=sent (250 2.0.0 OK 1405143576 q6si6606624qan.104 - gsmtp)

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Plesk 11.x / Linux :: Unable To Setup Apple Mail Email Account

Mar 3, 2014

I registered a domain name and setup a Linux server on GoDaddy, choosing Plesk panel with Power Pack. Inside the panel I created an email address, which I can access from the webmail interface without problems. I decided to setup my clients as well, using the IMAP configuration, as I'm using multiple devices.

I followed the instructions for Outlook express and I was able to setup the account on my virtual machine, with Windows 7 and Windows Live Mail.Though, speaking of the host machine, a MacBook Pro, I normally use Apple Mail that comes with MacOS. Instructions for setting up Mail are updated back to Snow Leopard at least and they do not work properly. I tried various configurations, but I was only able to receive mail on the account, while sending won't work at all.

I'd like Parallels to update the guide or, at least, to open a KB page with the solution(s) to this issue: I googled it and found out that it is a common issue.

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Plesk 11.x / Linux :: New Mailbox Variable From (Mail Account Updated) Event

Jan 15, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 11.5, .30_build115130819.13, Debian 7.0, Intel 64bit

PROBLEM DESCRIPTION
When triggering the events 'Mail account created' or 'Mail account modified' the returned variable NEW_MAILBOX will always state TRUE regardless of the mailbox option being ticked or not ticked on the 'New mail account' option located on the 'Mail' tab of a subscription.

STEPS TO REPRODUCE
1: Log in to plesk.
2. Select 'Tools & Settings'
3: Select 'Event Manager'
4: Select 'Add New Event Handler'
5: Select Event 'Mail account updated'
6: Enter in '/usr/bin/php /root/scripts/dbmail/mail_mod.php' to the Command box.

[Code] ....

ACTUAL RESULT

[NEW_MAILBOX] => true

EXPECTED RESULT

[NEW_MAILBOX] => false

ANY ADDITIONAL INFORMATION

I submitted this with parallels support and they stated that the variable NEW_MAILBOX will always return as TRUE regardless of if the mailbox option is ticked or not. They also stated the NEW_MAILBOX variable will be true regardless of any action taken on the panel with mail accounts.
The actual documentation on this variable is very sparse

Component name/description Old component value New component value
Mailbox old_mailbox new_mailbox

We previously had some code that would trigger on this variable and would create a mail account on our mail server with or without a mailbox.

if (!strcmp(getenv('NEW_MAILBOX'),"true") && !strcmp(getenv('OLD_MAILBOX'),"false")){
//Create a mailbox on the external mail service
}
if (!strcmp(getenv('NEW_MAILBOX'),"false") && !strcmp(getenv('OLD_MAILBOX'),"true")){
//Create a mail forwarder on the external mail service
}

At some point this variable has stopped working with newer versions of plesk. Having a variable that is always true regardless of what is done when creating a mail account seems pointless and requesting a new feature that was already there in older versions doesnt seem like something that should be requested on a new feature request.

QUESTION: Is there anyway to get this functionality restored other than requesting it gets re added via [URL] ....

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Plesk 12.x / Linux :: Create Mail Account For Subdomain - Unable To Set Password

Feb 2, 2015

In Plesk (V. 12.0.18) there is no possibility to create mail accounts for subdomains via web interface. The KB article [URL] ..... describes this problem. The article suggests two possible ways.

I donĀ“t want to use option 1 (create subdomain as additional domain) because a subdomain as domain wastes a domain in the license model.

Instead of that I tried the second way (command line interface). I can execute the first command without problems. When I try to execute the second command, I get the following error: "An error occured during mailname creation: Unable to set password: Domain of type subdomain selected".

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Plesk 12.x / Linux :: Prevent IP In Emails

Sep 27, 2014

I use CentOS 5.5, Plesk 12 and Atmail. When I log in to

webmail.example.com

by browser and send emails to others, my home computer IP is attached to emails as X-Origin. I even used Thunderbird to send emails and same issue happens.

How can I prevent Qmail or (Atmail) to add my home computer IP to X-Origin? I am even OK if the server IP is attached to emails rather than home IP.

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Plesk 11.x / Linux :: Autoreply On Emails Via SSH

May 27, 2014

Is there a way to setup auto replies for emails via ssh?

I'm still having issues after our server provider destoried the database and refuse to fix it and need to urgently add an auto reply to an email.

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Plesk 12.x / Linux :: How To Block All Emails Except From One IP

Dec 19, 2014

I use a spam protection service. It works as following : -My DNS are configured to point to a server (sever A) which is configured to filter spams. -If an email is not a spam, the first server send it to my mail server (server B).

But some spammers found a way to bypass the protection : They send directly their email to my mail server (server A). So, i want to allow only emails coming from the server A IP.

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Plesk 12.x / Linux :: IP Not Send Emails

Jun 26, 2015

I have Plesk 12 with Centos 7.1. When I have to send emails with my IP gives error:

Subject 'Tews'
Server: 'smtp.xxxxxxxxx.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure (SSL): No
Socket Error: 10060

However any other IP I can send emails. How do I fix this?

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Plesk 11.x / Windows :: Mail - Automatically Delete Downloaded Emails On Server?

May 15, 2013

Ho can I configure that in the mail accounts the mails are deleted after downloading with outlook?

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Plesk 11.x / Linux :: Automated Emails For Server

Nov 17, 2014

I am using a Linux server together with Parallels v10.31 ... Unfortunately I get little or no real support from my host so and if I do it's cryptic.

I have been getting a large amount of emails from my server [hundreds daily].
I have attached a screen grab indicating type of email being sent.
I have created only one cron job and that was to reset the RAM on a regular base.

Also is it safe to update to the latest version without a major disaster happening....

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Plesk 12.x / Linux :: Duplicate Emails After Update To 12.0.18

Jul 17, 2014

After updating our server from plesk 11.5.30 to 12.0.18, one of our subscribers is receiving duplicate emails, a varying number anywhere between 5-15 of the same message!

Running plesk 12.0.18 on a CentOS 6.4 Cloud Server

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Plesk 12.x / Linux :: Sites Do Not Send Emails

Apr 30, 2015

Started after last update 12.0.18 Update #44 (on CloudLinux): I can send mail wia created mailboxes, but sites can not send mail, contact forms say "Failed to send your message." maillog file also do not indicate sending any messages from domains. Wordpress restore password claims:

"The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function."
php.ini is default:
safe_mode = Off
disable_functions = is empty

The issue about not sending mail from domains was - old versions of LVE anf CageFS are incompatible with latest plesk update, updating them caused all sites in Cagefs to throw error 500 with log string: "SecureLVE jail error Invalid regexps: no match for path to base home directory". It was fixed by changing cagefs.base.home.dirs regexp to the real sites folder location. Enabling cagefs back removed one of the files it shouldn't:

"Removed file /var/cagefs/81/xxx/etc/php.d/soap.ini"
So be carefull to place necesssary files back.
For now everything works.
Click to expand...
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Plesk 12.x / Linux :: Allow Incoming Emails Only From One IP Address?

Apr 21, 2015

On my plesk server, i have several emails account. These email addresses should receive only emails send by a specific server. But for now, they can receive any email, including spam.

So, i would like to block all emails that are not coming from the allowed server.

How can i do this in plesk ? As i am not a very good server admin, can you tell me exactly what i need to do in plesk?

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Plesk 12.x / Linux :: Firewall Blocks Emails Every Day

Sep 14, 2014

I have a brand new and fresh installed server with:

Parallels Plesk v12.0.18
openSUSE 13.1

My Problem is, every day i have to click on activate in the settings of the firewall. Otherwise i have no Mail. The rest (Hosting, etc.) works fine.

No changes in the firewall settings where made, just a migration from my old server.

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Plesk 12.x / Linux :: Can't Receive And Send Emails

Oct 16, 2014

I just moved from DirectAdmin to Parallels Plesk and already love the interface. Much better than DA in my opinion.

Let's get to the problem:

When I make a new email account I can login to this account on webmail.domain.com (roundcube) and receive and send emails. Now when I want to use this account on Apple Mail i'm not sure which ports I need to use.

For the incoming mail server I use: 143
For the outgoing mail server I use: 587

Now when I look at my mailbox it gives me a warning sign. The outgoing mail server gives a green dot, but the incoming mail server gives me a red dot.

- So sending mails works.
- And receiving mails don't work.

I am using IMAP and have enabled the SSL box. I don't know if i need to check this, because i'm not running on an SSL certificate.

Are the ports that i'm using right? And should I enable the SSL checkbox?

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Plesk 12.x / Linux :: All Emails Marked As Spam?

Apr 2, 2015

I am dealing with a situation which i cannot understand. I am running an website for a resort and occasionally i am sending e-mail stop the people who book villas using the website. By occasionally i mean last year i sent 2 e-mail campaigns with a proper spam score.

However, at this moment, even the e-mails that i receive from the website's contact form arrive as Junk into Gmail for example.

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Plesk 12.x / Linux :: How To Move Emails From And To Server

Sep 16, 2014

I have 2 Plesk server and I want move everything from old server to new server. I can move my site downloading via ftp but how can I move my email message to new server? when I creating backup with backup manager I think everything is backed up but when I trying to restore that backup on new server I am getting invalid signature error and email message was not moved (only account created)

Is their any way to moved email message automatically? I checked on /var/lib/psa/dump and I see their many backup files created like apache file, conf, info, logs, vhost ?

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