Plesk 12.x / Linux :: How To Disable Xcache Being Installed Or Updated Automatically

Apr 29, 2015

I wanted to permanently get rid of xcache from my Plesk 12 as some softwares we are using crashes if xcache is installed or enabled on server.

At present I am doing yum remove to remove xcache php extension from server which is allowing our software to work but after couple of days, its coming back again.

I found traces in autoinstaller log, but I am not sure how to completely disable only xcache for all php versions installed on server i.e. PHP 5.3, 5.4, 5.5

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Plesk 12.x / Linux :: Doesn't Want To Be Updated

Jan 27, 2015

When loggin into the Plesk, it says:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.View the update logs (Jan 23, 2015).Copy the logs to your computer before you close this message. To close this message, clickhere.How to proceed with that? Whom should I send this log-file?

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Plesk 12.x / Linux :: Updated From 11.5 - Outgoing Spam Not Working

Jul 2, 2014

I just did the update to 12.0.18 #6 and everything seemed to go pretty well. One feature we were really interested in was the Outgoing Spam Filter. Unfortunately, the error I see when I go to that feature reads, "Protection : Not active. There are some problems that prevent the service from being started."

When I Google that error, I'm brought to some KB articles but they are all for the older Outgoing Spam Filter that you need a license key for. I don't believe that is the case any more - if it is, I don't know where to get the key. I will say point out I'm a bit of a Linux novice (we are running CentOS 6.5 on this server), so I'm not really sure where to look....

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Plesk 12.x / Linux :: Use Xcache To Improve Performance

Dec 12, 2014

We are getting trouble with a site into a dedicadte server, more specific performance issue due to many visitors on same time 1000. Mysql is overload. We would like to use xcache to improve performance, using xcache with plesk 12 centos? its safe, works fine?

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Plesk 11.x / Linux :: New Mailbox Variable From (Mail Account Updated) Event

Jan 15, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 11.5, .30_build115130819.13, Debian 7.0, Intel 64bit

PROBLEM DESCRIPTION
When triggering the events 'Mail account created' or 'Mail account modified' the returned variable NEW_MAILBOX will always state TRUE regardless of the mailbox option being ticked or not ticked on the 'New mail account' option located on the 'Mail' tab of a subscription.

STEPS TO REPRODUCE
1: Log in to plesk.
2. Select 'Tools & Settings'
3: Select 'Event Manager'
4: Select 'Add New Event Handler'
5: Select Event 'Mail account updated'
6: Enter in '/usr/bin/php /root/scripts/dbmail/mail_mod.php' to the Command box.

[Code] ....

ACTUAL RESULT

[NEW_MAILBOX] => true

EXPECTED RESULT

[NEW_MAILBOX] => false

ANY ADDITIONAL INFORMATION

I submitted this with parallels support and they stated that the variable NEW_MAILBOX will always return as TRUE regardless of if the mailbox option is ticked or not. They also stated the NEW_MAILBOX variable will be true regardless of any action taken on the panel with mail accounts.
The actual documentation on this variable is very sparse

Component name/description Old component value New component value
Mailbox old_mailbox new_mailbox

We previously had some code that would trigger on this variable and would create a mail account on our mail server with or without a mailbox.

if (!strcmp(getenv('NEW_MAILBOX'),"true") && !strcmp(getenv('OLD_MAILBOX'),"false")){
//Create a mailbox on the external mail service
}
if (!strcmp(getenv('NEW_MAILBOX'),"false") && !strcmp(getenv('OLD_MAILBOX'),"true")){
//Create a mail forwarder on the external mail service
}

At some point this variable has stopped working with newer versions of plesk. Having a variable that is always true regardless of what is done when creating a mail account seems pointless and requesting a new feature that was already there in older versions doesnt seem like something that should be requested on a new feature request.

QUESTION: Is there anyway to get this functionality restored other than requesting it gets re added via [URL] ....

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Plesk 11.x / Linux :: License Key Not Automatically Updating

Jun 17, 2014

My license is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month.

Iguess there should a cron job that should do this for me every month in Centos.

What this cron job should be ?

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Plesk 12.x / Linux :: Nginx Not Starting Automatically

Sep 25, 2014

i've set up a new Debian 7 server with Plesk 12. After the basic configuration, i've installed nginx via Plesk updater.Now, when restarting the whole server, nginx doesnt start for some reason. Plesk shows it as running, but `service nginx status` shows, that it isnt running. But an `nginx.pid` exists in /var/run, but it's empty.

However, starting it manually via `service nginx start` works fine without any error.I've already tried `update-rc.d nginx remove && update-rc.d nginx defaults` but without any success. I've also tried another init script, but same results.

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Plesk 12.x / Linux :: SSL Support Turned Back On Automatically?

Jan 23, 2015

if I disable SSL on Plesk server some days/weeks later it is activated again.

To disable SSL I use the script from Parallels in this post: [URL]

After running this script to deactivate SSL I did some checks to verify if its deactivated and it definitely was deactivated.

I guess that SSL is activated again by the parallels updates or micro updates.

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Plesk 12.x / Linux :: Nginx Won't Start Automatically After Reboot

Aug 22, 2014

So Everything was going great! Until I needed to reboot, and then after that only Plesk panel worked not my IP or any domains setup with it.

BUT when I restart Nginx it all starts working again! (Had to /usr/local/psa/admin/bin/httpdmng --reconfigure-all to get the domains to go to the right directory though)

But now everytime I reboot the server Nginx has to be restarted

Is this Normal?

I`m running Plesk 12 fresh clean install yesterday

CentOS 7 64Bit 

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Plesk 12.x / Linux :: Does Parallels Support It Being Installed On Linux VM

Feb 25, 2015

Does Parallels support Plesk 12 being installed on a Linux VM that is provisioned on Microsoft Windows Server 2012 R2 Hyper-V?Is it fully supported?

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Plesk 12.x / Linux :: Spamassassin Is Not Installed?

Oct 21, 2014

I have a problem with Parallels Plesk 12 Web Host Edition. In the dashboard, Plesk tells me that Spamassassin service is not running and not installed.

How to setting up it ? Is there a component, a service to buy, or do i have to configure it through SSH ?

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Plesk 12.x / Linux :: PHP-FPM Installed But Not Showing Anywhere In Control Panel

Apr 8, 2015

I've installed PHP-FPM into Plesk 12 and it is showing as a running service. However I can't find any way of enabling it per site at all. I'm still just getting the 3 standard PHP options:

Apache module
CGI application
FastCGI application

The documentation states the option would be available on a per-site basis but it isn't.

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Plesk 12.x / Linux :: PhpMyAdmin Running On Nginx But It Is Not Installed

Jan 3, 2015

i've uninstalled nginx and php-fm from plesk panel.but phpmyadmin info still showing it is running on nginx 1.6 and while uploading sql file i'm getting 503 gateway error.

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Plesk 12.x / Linux :: Multiple PHP Not Working With Installed MySQL

Dec 19, 2014

I've enabled one more php using this guide: [URL] .... but mysql is not working with the new php installation, how to get it working?

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Plesk 12.x / Linux :: Roundcube Not Installed And Horde Not Loading?

Feb 22, 2015

In the list of available webmail clients there's only Horde. Why don't I have Roundcube? I thought it's preinstalled with Plesk 11.5 and higher.

When accessing Horde webmail, the page never loads till the end and all I get is the top menu, no e-mails.

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IIS7+Plesk9+Xcache = Half Working Xcache

Nov 9, 2009

The issue I'm having is I want to use Xcache, the php opcode cache for PHP
I've installed it and it works fine, except it only works on ONE domain
I've made sure all domains work in the shard IIS pool, I've also tried copying the PHP.ini file to the domain's httpdocs folder, incase it needs it, but it still won't work

When loading www.thedarkages.info, I get this spammed across my screen

Warning: xcache_isset() [function.xcache-isset]: xcache.var_size is either 0 or too small to enable var data caching in [path]includesclass_datastore.php on line 557

Warning: xcache_isset() [function.xcache-isset]: xcache.var_size is either 0 or too small to enable var data caching in [path]includesclass_datastore.php on line 557

But on this site - www.uoforums.net - There is no error and that forum is using XCache without issue

I've tried increasing the var_size to a higher limit, but it doesn't have any effect.

PHP is running in FastCGI mode right now, I tried setting it to ISAPI mode, but it still threw back the same error

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Plesk 11.x / Linux :: Scripts Of SPAM And Phishing Installed On Server?

May 22, 2014

I are running an Plesk 11.5 on a Ubuntu 12.04 machine. Since days i have problems where i see scripts of phishing sites and mailer scripts installed in the httpdocs directory of various domain.

How I can prevent that people outsiders install this scripts on the server? Where is the bug that allows this?

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Plesk 12.x / Linux :: How To Change Document Root With Web Applications Installed

Feb 8, 2015

i am relatively new to Plesk, i ordered a vserver with Plesk a couple of months ago and spend a lot of time setting everything up and developing several new websites. I am used to developping new websites on a hidden adress (sth like domain.com/dev/ instead of the top level) and then switch the document root to point to the hidden directory when all is done. This practice has served me and my clients well for the last 10 years.

Using the Plesk features like built-in applications seemed like a good idea at the time but wanting to switch the new websites live i have now found out that Plesk won't let me do this since..It is impossible to change document root because there are web applications installed on this website.

I had read somewhere on the interweb that the v12 would let me do this so i just spent the better part of today updating to v12 .. but alas no luck, the limitation is still there. Is there a way to remove this limitation ?

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Plesk 12.x / Linux :: WordPress - Changing PHP File That Is Installed Directly To Root?

Oct 27, 2014

I have a file that creates subscriptions , customers and domains. moreover, also installed wordpress to new domain. it makes it through the php file .

The problem I have is that when installing wordpress on plesk domain is installed in a subdirectory called wordpress in the root directory instead .

Is there any way of changing the php file that is installed directly to root ?

Ask this because from the plesk panel is done, there is an option through the file but can not.

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Plesk Automation :: Linux Platform Installed On Remote Host Is Not Supported

Feb 16, 2015

I tried adding an apache service node to PPA Admin Node.

I referred to the specs at [URL] ....

Specifications of the Apache server node are:

RHEL 6.4 64bit
RAM 3GB
CPU 2.5GHz
Free Space 18GB
Ports Opened:
80, 443: HTTP, HTTPS
8352-8999: Communication between a service node and PPA panels
22: Communication through SSH
20, 21: FTP connections

But when I tried adding it as a service node, PPA says The Linux platform installed on the remote host 'xx.xx.xx.xx' is not supported. Please, check the list of supported platforms.

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Plesk 12.x / Linux :: Pre-installed And Customized Wordpress Installations With Themes And Plugins?

Mar 10, 2015

how to setup pre-installed wordpress themes and plugins so that customers can have them as soon as they auto-install wordpress? I am sure the files are stored somewhere, but can't find it.

Also, any way to disable the auto-install wordpress link from domain.com/wordpress to just domain.com? Some in-experienced customers will have a hard time since they wouldn't understand that selecting custom is the way to go.

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Plesk 11.x / Linux :: Health Monitor Installed But Unable To Load Configuration File

Aug 31, 2013

I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...

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Plesk 12.x / Linux :: Anti-virus Program That Can Be Installed On Version 12.0.18 As Extension Or Component?

Jan 14, 2015

"What anti-virus do you use on your postfix email server powered by Plesk?".Is there an anti-virus program that can be installed on Plesk version 12.0.18 as an extension or component? I need it primarily for protection of incoming email from malware.I've seen in Add or Remove Components in the Mail hosting features that I have installed Kaspersky antivirus, but I didn't seen anywhere that it actually can be configured from within Plesk. It also, as far as I can see, doesn't do anything. what is Kaspersky antivirus used for in Plesk and how can I configure it?

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Plesk 12.x / Linux :: How To Disable IPv6

Aug 5, 2014

Nginx is listening on port 7080 with ipv6 protocol only.ipv6 isn't use on the server (ipv4 only).If I disable ipv6 support on the server, is this stopping nginx to use ipv6 ? (and some other process)How can I disable IPv6 on Plesk 12 ?

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Plesk 12.x / Linux :: How To Disable SNI In Panel

Jan 30, 2015

I have several clients still using WinXP. How do I disable SNI for SSL certificates ( and just use old IP way )?

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Plesk 11.x / Linux :: Firewall Might Disable Itself After Updating To 11.5

Nov 26, 2013

I already posted this as a bug report and now wanted to inform other users.

Starting with Plesk 11.5, the file "/opt/psa/var/modules/firewall/firewall-emergency.sh" contains the following line:

Code:
rm -f /opt/psa/var/modules/firewall/active.flag
That line stems from updating

Code:
Preparing to replace psa-firewall 11.0.9-debian6.0.build110120608.16 (using .../psa-firewall_11.5.30-debian6.0.build115130819.13_amd64.deb) ...
Unpacking replacement psa-firewall ...

Now, when you stop the firewall, you cannot start it again, cause deleting the active.flag disables the firewall:

Code:

# ll /opt/psa/var/modules/firewall/active.flag
-rw-r--r-- 1 root root 0 2013-11-26 09:22 /opt/psa/var/modules/firewall/active.flag

# /etc/init.d/psa-firewall stop
psa-firewall: firewall successfully disabled

# ll /opt/psa/var/modules/firewall/active.flag
ls: cannot access /opt/psa/var/modules/firewall/active.flag: No such file or directory

# /etc/init.d/psa-firewall start
psa-firewall: service is disabled

You then have to manually "touch" the active.flag to be able to start the firewall again. A workaround is to remove the line:

Code:
sed -i 's:rm -f /opt/psa/var/modules/firewall/active.flag::' /opt/psa/var/modules/firewall/firewall-emergency.sh'

I really hope that Parallels fixes this asap, as normally you won't notice that the firewall is not active when every works fine (nothing is blocked) and Plesk still shows all the rules.

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Plesk 12.x / Linux :: Fail2ban - Unable To Disable

Sep 2, 2014

I setup and enable fail2ban by Plesk 12 (tools and settings). What happens is, few days after i am unable to access this option again. I got time out

I've tried to disable by ssh "fail2ban-client stop" and nothing... the command become loading and never conclude,

how to remove or stop fail2ban ?

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Plesk 12.x / Linux :: Yum Repolist Atomic Disable

Jul 8, 2015

I have 2 server with CENTOS 7 and PLESK 12. In 1 server yum repository atomic is enabled, in the other is disabled. It should be enabled?

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Plesk 12.x / Linux :: Disable Login On Domains

Nov 30, 2014

I would like my clients only to be able to access Plesk Panels from a certain domain, instead all from or with all the domains hosted on our server, is there a way to accomplish that?

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