Ping & Tracert Fine, Then Why Cannot Find Server?
Jan 4, 2007
I have a problem with one of my domain. Some users around the world cannot access the website, but they can ping and traceroute the server without any problems. I am able to access the website perfectly.
Site URL is www.djluv.in
And we are using IPB 2.2
Moreover if theres another domain on the same server, they can access it.
There are about 25-30 users who are facing this problem, but from different part of the world so I cant even say ISP problem.
APF has been shutdown, no Ban Filters on IPB or cpanel.
What are the possible reasons why they couldn't access the website? how to fix the problem?
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Aug 20, 2009
A website,which i can't access,but i used the ping and tracert instruct. the result tell me the IP and route is right.later,a use a Proxy site to access that site,it can. who knows the reason?
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May 29, 2008
I can login to my site or it is extremly slow.
[url]
what is happening to my server? it is because of network or something else?
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Jul 12, 2008
The memory usage on my server is fine, I watched the CPUs for a long time and watched the server load also, the CPUs were easily riding along not often going over 20% (I have 2) yet the thing is, the server load is very strangely going mad... It's rarely under 6.0 (2 cpus) and sometimes goes into 20s, yet the server doesn't slow, nothing stops working but it simply goes red and shows it's bad news.
I've been told that the only other thing that might be causing this is the hard drives... I have 2x160GB 7200rpm hard drives - not sure if they are SATA etc..
If anyone has any ideas as to why the server load is so high - but everything else is fine -
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Feb 4, 2007
We just moved a domain to a Canadian host. We want to make sure that the domain is actually hosted in Canada, how can we go about doing that? I thought of doing a standard traceroute, but usually the bandwidth is coming from the US, so at what point is it considered "Canadian hosted"?
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Nov 2, 2008
15ms ping vs 40ms ping vs 170ms ping
Which you think is still acceptable for a website?
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Aug 12, 2008
I'm having the oddest issue. For some reason, some of the websites on my server load fine, and some take a really long time to load (2 minutes).
Now, the server load is fine, and the size of the sites aren't the issue either. I've restarted Apache and a couple more services, and still the same sites seem to load very slow.
What could be causing this since it's only effecting certain websites?
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Apr 27, 2007
A client of mine claimed he had connection issue with our server and send this tracert from his office
<1ms <1ms <1ms XXX.XXX.XXX.XXX (His Internal IP)
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
39ms 23ms 30ms XXX.XXX.XXX.XXX (Our Server IP)
Is such a route possible in the first place? Our gateway isn't mask.
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Apr 10, 2009
Am I the only one seeing how pathetic LEVEL3 has been lately?
My route from the Gulf Coast to ATL then to Dallas has been up and down up and down with LEVEL3's network. I swear that every time the wind blows their routers are having issues........
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Mar 8, 2006
I've recently moved server and since then I've had a problem with the main site I administrate. The problem is that when I'm moving around the site I frequently get long lag times between clicking on a link and getting to that next page. This isn't slow transfer speeds - the status bar shows 'waiting for xxxx' for sometimes 15 to 20 seconds. The site makes quite heavy use of a MySQL database and associated forum software.
It was suggested I did some tracerts to see what that showed. The thing is I don't know what the significance of tracert results are! It seems to show lots of timeouts - but then it shows lots of timeouts when I try it on other sites as well, which don't have the same lag problems.
I have no reasons to think it's my host, who are really good and responsive. But my ISP says it's nothing to do with them either. If the routing is a problem, where lies the responsibility for selecting the routes between me and the server to my site?
I'm hoping this is just the link between me and my site, as other site users don't seem to have had a problem yet. I'll post a couple of tracert results in case anyone is able to advise me on what their significance might be.
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Mar 11, 2007
I have 2 CPanel servers. I wanted to transfer multiple accounts via WHM but it gives me error that I cannot SSH into the other server.
I tried to ping the 2nd server from 1st server and it gives me:
root@s [~]# ping xxx.xxx.xxx.7
PING xxx.xxx.xxx.7 (xxx.xxx.xxx.7) 56(84) bytes of data.
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
cping: sendmsg: Operation not permitted
I added both server IP into allowed list inside my APF firewall on each server as well.
I rebooted both server earlier before, but it is still not solving my problem.
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Jun 21, 2007
I have a problem with my server, that i can't not ping
Quote:
[root@server apf-0.9.6-2]# ping yahoo.com
ping: unknown host yahoo.com
But i can log in the ssh. i just installed apf, i check conf.apf to made sure there are port 80, but it still can't ping.
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Oct 7, 2009
So I'm wondering what if anything I can do to get a better ping from my 1and1 server.
It's located in Wayne, PA and my ping floats around 70ms and I'm in South Lake Tahoe, CA. I only ask because there are servers with Peer1 hosted in New York, NY that give me a ping around 20ms.
Thanks for any help or advice.
Its a Windows Server 2008 Web Box.
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Jan 28, 2009
i am hosting a GunZ Server on a VPS,
i wana to open 2 servers, ( Quest / clan ) 2 names,
but, i can'T open the 2, only 1 if i opened the 2 one of them is getting for all palyers 999 ping ( Agent Error )...
well this is may caused by AE, how can i fix this?
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Dec 14, 2006
I have a domain name for example test.com, and have subdomains for it 1.test.com and mail.test.com
main domain working fine but both of subdomains not working in webbrowser they just reply ping requests
ping 1.test.com.
it's output of /etc/init.d/named status
number of zones: 12
debug level: 0
xfers running: 0
xfers deferred: 0
soa queries in progress: 0
query logging is OFF
server is up and running
O.S: CentOS release 4.4 (Final)
DNS: bind-9.2.4-16.EL4
Apache: httpd-2.0.52-28.ent.centos4
CPanel: None
Please note that is all is working fine over a 3 year just stopping today
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Nov 3, 2009
Server load is under 1, nearly 0 io.
Ping between 200-300, normally it is around 50.
DC says their network is fine and it is my server.
So load under 1, almost no hard drive access, why is the ping so high?
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Oct 30, 2009
globichen can explain about this.
ping timeout happen frequently.
this is the 2nd time happen in a week
i've submit a ticket regarding about this
customer service replies with server is online.
i'm not bashing their service but frequently ping timeout really makes my business down lately.
Loading website takes a few min & even couldn't access to server due to ping timeout.
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Jul 28, 2008
I just installed a fresh new server with CSF
Soon I find out that my ping keeps dropping. The server was smoothly running, SSH is smooth, Website are loading fine, except I cannot ping my server. I disable SELINUX completely and it still doesn't help.
When I disable CSF, my server ping are responding back!
So I remove CSF installation and reinstall CSF, the same problem appear
How can I solve this issue?
My kernel is 2.6.18-92.1.6.el5PAE running on latest version of cPanel on CentOS 5.1
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Sep 12, 2008
I got this domain hosted on my server where i can't ping or trace it. Every setting seem to be correct, the ip address, name server...etc. and other websites hosted on the server is working fine. i can reach other websites with no problem but not this domain.
how do i trouble shoot such problem? would deleted the website and recreate solve it?
has anyone ever come across such strange problem?
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Apr 28, 2008
Here are the Servers IPs which are all located @ Malaysia but different datacenter:
Server 1:
Data Center: Brickfield
IP: 202.75.55.188
Server 2:
Data Center: Jaring
IP: 202.190.175.218
Server 2:
Data Center: Cyberjaya
IP: 202.71.103.132
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Aug 1, 2009
I am facing high ping and packet loss issues with a server hosted at hetzner.de (CentOS + WHM)
For some unknown reason pings go high and stay like this (average 1500ms) until I reboot the server.
Here is a screenshot of tracert from server to me: [url]
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Nov 19, 2007
I'm having a very odd problem with one of my Linux (CentOS) cpanel server, all the server's services (http, ssh, mail, dns, etc) stop responding but the server still responds to ping.
I can't find anything wrong at all on the log files either, and the technicians that manually restart the server have told me that there is no indication of a problem on the screen.
I suspected a hardware issue and had the data center techs run a hardware test on the server but everything cleared ok.
This issue started a couple of weeks ago, no major upgrade or install took place when it started happening. From what i can see the halts are completely random, some times it goes for days without it happening and some times it happens just hours after the reboots.
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Oct 15, 2007
how can i do a search for all files (probs using regex) of files consisting purely of numbers?
for e.g. find:
53243.php
24353.php
24098.php
(always have 5 numbers).
seems one of my accounts has had some script run which generated a bunch of these in various subfolders, and the php file basically does a callback to www3.rssnews.ws and www3.xmldata.info, which seem to be some sort of spyware servers.
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Jan 24, 2008
We are talking with a datacentre about colocation and im hiring a third party company to manage the servers 'on site' on our behalf.
Im looking for some feedback on the 'colocation agreement' and the 'server management agreement' to make sure were covering everything.
just to be clear, Ive got a server administrator who will access the server virtually so the only points of the agreement will be those tasks that need to be done 'on site'.
the points ive looked at so far are:
colocation agreement
> 1u and 2u costs.
> Server setup costs.
> Power allocation and cost of additional amp's.
> Bandwidth overages.
> storage space for spares
onsite server management agreement
> hardware replacement costs .
> Hardware upgrade costs.
> status monitoring.
> general server management.
1) what else should be covered in the colocation details?
2) what should be included within the 'on site server management' agreement?
3) what should be included under the description 'general server management'.
for example: I think physical reboots should be part of the server management agreement, but how many on average per server per month should be included?
3) should hardware replacement cost be fixed rate per task or hourly, also do you have any suggestions regarding what to expect over a year (nothing exact, just a bit of guidance to help with the budgeting)
Combined these agreements should cover everything that we can not do remotely.
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Nov 21, 2008
Anybody seen something like this before? We have a customer who is complaining about slow FTP speeds. At first I thought his whole connection to our server is slow (he is in the mideast, we're in the USA), but through a series of tests and screenshots I've confirmed:
1) He can download from our server via HTTP at 500KB+/sec
2) If he downloads the same file, from the same server, via FTP, it goes <1KB/sec.
I've had him try different FTP software; same result. Maybe his ISP is rate limiting FTP?
Every other customer can download fine via HTTP and FTP, and all my tests from various testing servers I have around the world show good speeds from both.
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Mar 20, 2008
When I try to login to any accounts on my server via FTP the responce is:
Quote:
[20/03/2008 15:41:15] 331 User restore OK. Password required
COMMAND:>[20/03/2008 15:41:15] PASS
[20/03/2008 15:41:16] 530 Login authentication failed
I can login to their cPanel accounts fine using the exact same password so I'm not sure what the problem is. I've tried restarting the FTP server and syncing the ftp passwords using WHM -> cPanel -> Synchronize FTP Passwords but still no luck. I've tried changing the account password but I can still login to cPanel with the new password but not ftp.
I try connect to the ftp server via the IP address and domain (ftp.domain.com) but again, no luck.
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Nov 5, 2008
Could you please recommend a stable reliable VPS provider that manage Tomcat/JSP fine on cpanel?
I did search and find no suitable one
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Nov 16, 2007
i havent touched the config on my vps box for months and it has been running OpenVPN without any problems.
All of a sudden it is complaining it cant find /dev/net/tun
Nov 15 06:45:18 gizmo openvpn[23616]: Note: Cannot open TUN/TAP dev /dev/net/tun: No such device (errno=19)
Nov 15 06:45:18 gizmo openvpn[23616]: Note: Attempting fallback to kernel 2.2 TUN/TAP interface
Nov 15 06:45:18 gizmo openvpn[23616]: Cannot allocate TUN/TAP dev
ls -l /dev/net/tun
crwxrwxrwx 1 root root 10, 200 Jul 4 21:55 /dev/net/tun
any reason why it would stop working? i am on a VPS i have asked if the host machine parameters have been changed but in the meantime anything else i can check?
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Jun 19, 2013
I'm currently struggling with an issue on our Apache 2.2.24 home-rolled installation on an OEL 6.2 x64 linux server that front-ends for a Glassfish cluster via proxypass.The httpd.conf manages 4 virtual hosts with each virtual host entry rewriting to HTTPS.
Anyone trying to access the HTTP address redirects to HTTPS just fine.The issue is that anyone using the HTTPS address gets redirected to the Document Root defined in Apache instead of being proxypassed to Glassfish.
I had set up a dummy DocumentRoot with a simple index.html meta redirect and what happens is that anyone directly accessing HTTPS will hit the index.html file which redirects to the the https site. At this point it simply loops to infinity.
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