High Ping + Packet Loss At Dedicated Server

Aug 1, 2009

I am facing high ping and packet loss issues with a server hosted at hetzner.de (CentOS + WHM)

For some unknown reason pings go high and stay like this (average 1500ms) until I reboot the server.

Here is a screenshot of tracert from server to me: [url]

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Packet Loss On Ping

Jun 10, 2009

Basically I registered with a new host. They sent me the details with obviously includes the IP address. I tested the IP address on just-ping.com and it came back with all of them having between 80% to 100% packet loss. Surely this is not normal is it? I havent moved my domain yet but it doesnt look good does it? Should I cancel?

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Home Server Packet Loss

May 17, 2009

I have a home CentOS server and here is my issue

When I try to connect to it via SSH its laggy and often times out. I also notice packet loss.

My home network is 100 Mbps and the router is a crappy netgear WPN824 V3

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Packet Loss :: Server Kernel: Printk: 59 Messages Suppressed

Jun 10, 2008

root@server [~]# tail -f /var/log/messages
Jun 10 14:14:49 server kernel: printk: 56 messages suppressed.
Jun 10 14:14:49 server kernel: ip_conntrack: table full, dropping packet.
Jun 10 14:14:54 server kernel: printk: 59 messages suppressed.
Jun 10 14:14:54 server kernel: ip_conntrack: table full, dropping packet.
Jun 10 14:14:59 server kernel: printk: 85 messages suppressed.
Jun 10 14:14:59 server kernel: ip_conntrack: table full, dropping packet.
Jun 10 14:15:04 server kernel: printk: 90 messages suppressed.
Jun 10 14:15:04 server kernel: ip_conntrack: table full, dropping packet.
Jun 10 14:15:09 server kernel: printk: 58 messages suppressed.
Jun 10 14:15:09 server kernel: ip_conntrack: table full, dropping packet.
Jun 10 14:15:14 server kernel: printk: 70 messages suppressed.
Jun 10 14:15:14 server kernel: ip_conntrack: table full, dropping packet.
Jun 10 14:15:19 server kernel: printk: 193 messages suppressed.
Jun 10 14:15:19 server kernel: ip_conntrack: table full, dropping packet.

Anyone know what this is about?

Using Centos / Cpanel

Linux server.domain.com 2.6.9-67.0.15.ELsmp #1 SMP Thu May 8 10:52:19 EDT 2008 i686 i686 i386 GNU/Linux

root@server [~]# sysctl net.ipv4.netfilter.ip_conntrack_max
net.ipv4.netfilter.ip_conntrack_max = 65536

I ran this in the meantime.

sysctl -w net.ipv4.netfilter.ip_conntrack_max=72000

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Packet Loss

Mar 15, 2007

I am noticing some packet loss on one of my boxes, most notably when i'm accessing the webmail (however i'm pretty sure it's not that)

Can anyone offer some tips as to how to nail this down?

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Packet Loss

Dec 23, 2007

I have a dedicated windows 2003 server at a colocation facility that i use for game server hosting. Over the past 7 months, packet loss has become horrible with random periods of massive lag. My host says it's something on my end. I use a firewall with SPI enabled. Could that be causing it?

Strange thing is, the first few months my server was at that colo, they only had around 40 other servers on a single OC-192 pipe and i never had packet loss despite having the same SPI firewall. But now they have over 300 servers on the same OC-192 pipe. Could the packet loss be caused by my SPI firewall or them overloading the network with servers?

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GoDaddy VDS Packet Loss

Jul 11, 2008

Anyone else experiencing packet loss with a GoDaddy VDS?

I'm in the 208.109.93 subnet.

--- google.com ping statistics ---
200 packets transmitted, 53 received, 73% packet loss, time 199086ms
rtt min/avg/max/mdev = 41.970/42.813/46.022/0.994 ms

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3com Packet Loss

Dec 11, 2007

with two 3com 3870 switches.

Our setup looks like this

Computer A (GigE) Switch 1 (gigE) Media Converter (Fiber Run) Media Converter (gigE) Switch 2 (gigE) Computer B

We have a cross connect in our data center that uses media converters (fiber) to regular 1000FD on each end.

Each end of the 1000FD handoff is plugged into port 1 of the 3870's (switch 1 and switch 2).

Pinging from Computer A to Computer B we receive a 50% packet loss.
Pinging from Computer B to Switch 1, no packet loss.
Pinging from Computer A to Switch 2, 50% packet loss.

Looking in the interface, the port 1's on each switch auto negotiate to 1000FD, however flow control shows as off.

We asked our data center to run tests on the media converts and fiber runs and everything comes back 100% fine. Has anyone seen a weird issue like this before with 3com switches not playing nicely with media converters?

I have no clue whats going on and our data center said the fiber run/media converter is fine... [url]

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Reduce Packet Loss

Jul 9, 2007

I have smokeping monitoring my game servers and so far in the little time that it has been running all my game servers have been encountering an average of 4 to 10% packet loss. Are there are tweaks i can run on the server computer to reduce packet loss? (registry modifications, etc.)

I downloaded a TCP tweak program called "TCP Optimizer" is it safe to run on a Windows 2003 Server OS?

The colo connection is an OC 192 and i have a 100Mbit ethernet card.

Here are my current TCP settings:

Quote:

[SYSTEMCurrentControlSetServicesTcpipParameters]
TcpWindowSize=-1
GlobalMaxTcpWindowSize=-1
EnablePMTUDiscovery=-1
EnablePMTUBHDetect=-1
SackOpts=-1
DefaultTTL=-1
TcpMaxDupAcks=-1
Tcp1323Opts=-1
DisableUserTOSSetting=-1
DefaultTOSValue=-1
[SYSTEMCurrentControlSetServicesAfdParameters]
DefaultReceiveWindow=-1
[SoftwareMicrosoftWindowsCurrentVersionInternet Settings]
MaxConnectionsPerServer=-1
MaxConnectionsPer1_0Server=-1
[SYSTEMCurrentControlSetServicesICSharingSettingsGeneral]
InternetMTU=-1
[SOFTWAREMicrosoftWindowsCurrentVersionExplorerRemoteComputerNameSpace{D6277990-4C6A-11CF-8D87-00AA0060F5BF}]
{D6277990-4C6A-11CF-8D87-00AA0060F5BF}=-1
[SYSTEMCurrentControlSetServicesDnscacheParameters]
MaxNegativeCacheTtl=-1
NegativeCacheTime=-1
NetFailureCacheTime=-1
NegativeSOACacheTime=-1
[SOFTWAREPoliciesMicrosoftWindowsPsched]
NonBestEffortLimit=-5
[SYSTEMCurrentControlSetServicesTcpipServiceProvider]
LocalPriority=499
HostsPriority=500
DnsPriority=2000
NetbtPriority=2001
[SystemCurrentControlSetServicesLanmanServerParameters]
SizReqBuf=-1
[SYSTEMCurrentControlSetServicesNdisWanParametersProtocols]
ProtocolMTU=-2
[SYSTEMCurrentControlSetServicesTcpipParametersInterfaces{D63AC0FA-D2C9-4D83-B057-31A353516AB3}]
MTU=-1
TcpWindowSize=-1
[SYSTEMCurrentControlSetServicesPschedParametersAdapters{D63AC0FA-D2C9-4D83-B057-31A353516AB3}]
NonBestEffortLimit=-2
[SYSTEMCurrentControlSetServicesTcpipParametersInterfaces{8190D94A-3B2D-45C4-998D-312E99D6061D}]
MTU=-1
TcpWindowSize=-1
[SYSTEMCurrentControlSetServicesPschedParametersAdapters{8190D94A-3B2D-45C4-998D-312E99D6061D}]
NonBestEffortLimit=-2

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Packet Loss When Pushing Over 30mbps

Nov 3, 2007

Recently I have been having this problem with two high traffic servers on two different network.

Both servers are Quad-Core Xeons with CentOS 4.5 x86_64 and they are on 100mbps full duplex network. Software configuration is Nginx+Apache+MYSQL control panel is Directadmin.

The servers are serving lots static files and some php scripts.

When the servers start push near or over 30mbps, there will be packet loss when I ping them. around 5% loss, push more bandwidth the more packet loss. I have checked all the log files, I don't see any unusual errors.

Server Load is fine. The NICs were on 100mbps full-duplex mode.

The datacenters claim the networks were fine and all the other servers running on the same switches were fine with no packet loss.

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Packet Loss On Cisco 3550

Mar 19, 2007

I'm trying to find out why a single interface is causing packet loss on my entire network.

The network consists of four 2924's trunked to a 3550. I have about 20 vlans and a single default route for all traffic my uplink.

The network is perfect until I enable a single server. After I issue a 'no shut' on the interface packet loss is anywhere from 5% to 20% for anything going through the 3550 or even pings from the 3550 to other switches or the uplink.

Here's the statistics/settings of the interface after 1 minute of activity:

Code:

interface FastEthernet0/1
description 228
switchport access vlan 58
switchport mode dynamic desirable
speed 100
duplex full
spanning-tree portfast

FastEthernet0/1 is up, line protocol is up (connected)
Hardware is Fast Ethernet, address is 0014.f2e6.df01 (bia 0014.f2e6.df01)
Description: 228
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 6/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 100Mb/s, media type is 10/100BaseTX
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output 00:00:00, output hang never
Last clearing of "show interface" counters 00:01:01
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 2536000 bits/sec, 924 packets/sec
5 minute output rate 341000 bits/sec, 469 packets/sec
60922 packets input, 21630544 bytes, 0 no buffer
Received 0 broadcasts (0 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 2 ignored
0 watchdog, 0 multicast, 0 pause input
0 input packets with dribble condition detected
31585 packets output, 2859788 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 PAUSE output
0 output buffer failures, 0 output buffers swapped out

Transmit FastEthernet0/1 Receive
3583183 Bytes 27018085 Bytes
39516 Unicast frames 76403 Unicast frames
46 Multicast frames 0 Multicast frames
0 Broadcast frames 0 Broadcast frames
0 Discarded frames 0 No dest, unicast
0 Too old frames 0 No dest, multicast
0 Deferred frames 0 No dest, broadcast
0 1 collision frames
0 2 collision frames 0 FCS errors
0 3 collision frames 0 Oversize frames
0 4 collision frames 0 Undersize frames
0 5 collision frames 0 Collision fragments
0 6 collision frames
0 7 collision frames 4355 Minimum size frames
0 8 collision frames 56237 65 to 127 byte frames
0 9 collision frames 1205 128 to 255 byte frames
0 10 collision frames 14 256 to 511 byte frames
0 11 collision frames 67 512 to 1023 byte frames
0 12 collision frames 14528 1024 to 1518 byte frames
0 13 collision frames
0 14 collision frames 0 Flooded frames
0 15 collision frames 3 Overrun frames
0 Excessive collisions 0 VLAN filtered frames
0 Late collisions 0 Source routed frames
0 Good (1 coll) frames 0 Valid oversize frames
0 Good(>1 coll) frames 0 Pause frames
0 Pause frames 0 Symbol error frames
0 VLAN discard frames 0 Invalid frames, too large
0 Excess defer frames 0 Valid frames, too large
0 Too large frames 0 Invalid frames, too small
3672 64 byte frames 0 Valid frames, too small
34066 127 byte frames
2152 255 byte frames
110 511 byte frames
38 1023 byte frames
28 1518 byte frames

CPU utilization for five seconds: 13%/3%; one minute: 12%; five minutes: 9%
77 1317620 3220725 409 9.27% 8.35% 6.20% 0 IP Input

How does 1400 packets/second (4mbits) cause my 3550 to drop packets?

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Measuring TCP Retransmits As A Symptom Of Packet Loss

Jul 6, 2008

a tool that can measure how much packet loss we are having on a given server by looking at the packets being sent from it. I.e, something than looks at all TCP/80 connections and measures how many packets and bytes are being retransmitted vs actual packets and bytes sent.

This documents explains it:

[url]

We need this to measure network performance of different hosts where we have dedicated servers. This would be a good way of measuring performance with the actual data of our users.

Does anyone know of such tool? I.e, something that can say

2532 packets/second - 132 retransmits/second (4.8%)
25.43Mbps/sec total traffic - 24.84 Mbps/sec actual data sent - 0.59Mbps retransmits

Even better if it can then break it out on IP prefixes. like

192.0/16: 0.2% retransmits
192.1/16: 3.2% retransmits
192.2.16: 0.3% retransmits
192.3/16: 22.5% retransmits
192.4/16: 0.3% retransmits

This would be a good indicator of connectivity between the host where the tests are ran and other specific hosts.

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Mar 8, 2008

I recently switched over to SoftLayer for dedicated hosting and the servers are great. However we've been getting hit on and off with massive (50-80%) packet loss, which has been crippling our performance and causing all sorts of problems

I put in a support ticket and they linked me to the Internet Health Report website and said it was due to one of their bandwidth providers (I think Global CrossinG) and not on their internal network and to be patient as it could take time to resolve

Are any other SoftLayer customers going through this? Is this an unusual occurrence? I feel like if it was really one of their partners that it would be affecting a lot of their customers and it would be a high priority issue right?

I'm kind of stuck on what to do; I just invested a lot of energy into moving content onto these new servers and am concerned about whether to wait it out or whether to start finding a new company. This kind of packet loss is really unacceptable...

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Nov 3, 2009

Server load is under 1, nearly 0 io.

Ping between 200-300, normally it is around 50.

DC says their network is fine and it is my server.

So load under 1, almost no hard drive access, why is the ping so high?

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Mar 14, 2009

On my way searching for an hosting provider, I try pinging every host.. some of them have packets lost, one between 20-30%.

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May 22, 2008

I saw there are some providers offer high end xen VPS with like 2-4G memory, I am wondering is there any advantage of such a high end VPS comparing with a regular dedicated server? suppose both servers have same price.

What kind of web site is suitable on such a high end xen VPS? say, database extensive or disk operation (read/write) extensive?

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Nov 2, 2008

15ms ping vs 40ms ping vs 170ms ping

Which you think is still acceptable for a website?

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Jul 30, 2008

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Jul 23, 2007

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So, we need a really robust hosting, to work with PHP5 and MYSQL.

My previous go-to hosting provider was Lunarpages, but their customer service has gone down the crapper, and I've just about had it with them. My main questions are:
Should I be looking into getting a dedicated server, or are there hosting companies that can handle this kind of traffic on a shared server? I don't have experience administrating a server, so if we got a dedicated one we would have to pay the host to do at least some of the setup/administration, I would assume?
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May 12, 2014

I have been trying to identify why mi server has high load cpu, suddenly CPU load suddenly jumps, from 1 to 40 and until 110

If I restart mysqld and apache, the cpu gets back to normal, until this happen again

My server is
GenuineIntel, Intel(R)Core(TM) i5-2400 CPU @ 3.10GHz
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CentOS 6.4 (Final)
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I already installed FAIL2BAN and DDOS DEFLATE without lock. I have CloudFlare Enabled.

When there is a high CPU load, I have checked netstats, and I don't identify many ips connected, so I think it could be an internet script (or virus).

I will paste the result of
ps fax
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Feb 22, 2008

my server sql keeps loss db connection during 'cpbackup' in progresss.

below are my.cnf settings. can someone suggest me how to tweak to optimize?

[mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
skip-locking
skip-innodb
query_cache_limit=1M
query_cache_size=128M
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interactive_timeout=10
wait_timeout=20
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thread_cache_size=128
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join_buffer=1M
max_allowed_packet=16M
table_cache=1024
record_buffer=1M
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Feb 20, 2008

I have a cPanel server with 4GB RAM

My server hangs time to time, once or twice a day. This is the last status when it happens.

Server Load 75.90 (2 cpus)
Memory Used 92 %
Swap Used 65.78 %

When I was still inside SSH when it happens, the processes I can see inside "top" are a lot of httpd processes.

So I "killall -9 httpd", I had to do it 30~40 times

#killall -9 httpd
#killall -9 httpd
#killall -9 httpd
x 30~40 times until no pid process found & the server load is back to normal.

Before that, I check httpd fullstatus, they look very normal, same goes to what I see inside WHM Apache status & cpu usage status.

At first I thought it was a memory problem after consulting with a server admin, so I replaced all 4GB new ram stick (such a waste)

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Oct 31, 2009

My server is very slow, High CPU, High Apache load....

I got a new server and i had setup a script on it.

No server tweaks has been done.

I run a filehosting site so it gets very slow when traffic is high.

Here is some info:

Code:
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
4135 filedip 19 0 12812 8892 2212 R 18.9 0.4 0:00.74 index.cgi
3140 apache 15 0 22624 9604 2768 S 17.3 0.5 1:54.45 httpd
3556 apache 15 0 22792 9592 2768 S 17.3 0.5 0:43.53 httpd
3739 apache 15 0 22672 9556 2744 S 17.3 0.5 1:09.67 httpd
3884 apache 15 0 22664 9560 2744 S 17.3 0.5 0:23.98 httpd
3474 apache 15 0 22672 9572 2756 R 16.1 0.5 1:34.09 httpd
3548 apache 15 0 22792 9560 2740 S 16.1 0.5 1:33.67 httpd
3991 apache 15 0 22640 9588 2756 S 15.1 0.5 0:22.44 httpd
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3769 apache 15 0 22664 9580 2756 S 12.9 0.5 0:45.19 httpd
3638 apache 15 0 22664 9576 2756 S 12.3 0.5 0:32.82 httpd
3724 apache 16 0 22664 9580 2756 R 12.3 0.5 0:34.25 httpd
3626 apache 15 0 22672 9580 2756 S 11.7 0.5 0:52.54 httpd
4023 apache 16 0 22792 9560 2740 R 11.3 0.5 0:13.16 httpd
3882 apache 15 0 22664 9576 2756 S 10.1 0.5 0:38.56 httpd
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I dont know much about server managment...

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Jul 2, 2009

I have a site that is eating up my server resources and need to know what the best solution for this is. I'm thinking of getting another server just for mysql but do not know what specs the server should be to handle the current traffic/database load and have the site run smoothly without slowing down to a snail's pace.

An alternative is to get another server just for the videos being served and leave the database and html on the current server. This is where I'm stuck and don't know what route to take with this.

My current server stats:

Dual Xeon 5130
4GB RAM
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Website traffic stats:

15,000 visitors/day
150,000 pageviews/day
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I've attached screenshots of top and bandwidth usage per day. Hopefully with this information you could tell me if I need another server or if there are any things I can do to the current server to help things move faster.

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Jul 9, 2008

As a non-tech but looong term sufferer in the Hosting biz both as a consumer and VERY briefly a supplier ( strictly for masochists IMHO ), over the years I found it was only specific individuals - not the Hosting Company that was the key point.

Good support people are really needed more today than ever before. It is sooo complex - as follows:

We are looking at leaving our unsupported VERY small Dedicated Server after two years of frustration trying to get a secure, reliable system going without success. A mixed bag of problems: Us being non-geeks, OS problems, Server problems.

We are looking at going back to a VPS in the light of amazing claims being made for them today.

A fraction of the cost of Dedicated and yet *claims* of astounding capability. CLAIMS...

That's why I'm here today with you. I need help sorting the facts out. Can a VPS that : is "burstable" for RAM and with amazing pipe access and volume allowance and the new concept of "sorta like load balancing" sharing workload over possibly hundreds of Servers in a giant cluster" actually be real?

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Oct 23, 2008

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Mar 11, 2007

I have 2 CPanel servers. I wanted to transfer multiple accounts via WHM but it gives me error that I cannot SSH into the other server.

I tried to ping the 2nd server from 1st server and it gives me:
root@s [~]# ping xxx.xxx.xxx.7
PING xxx.xxx.xxx.7 (xxx.xxx.xxx.7) 56(84) bytes of data.
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
ping: sendmsg: Operation not permitted
cping: sendmsg: Operation not permitted

I added both server IP into allowed list inside my APF firewall on each server as well.

I rebooted both server earlier before, but it is still not solving my problem.

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Jun 21, 2007

I have a problem with my server, that i can't not ping

Quote:

[root@server apf-0.9.6-2]# ping yahoo.com
ping: unknown host yahoo.com

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Oct 4, 2009

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Oct 7, 2009

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Thanks for any help or advice.

Its a Windows Server 2008 Web Box.

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Jan 28, 2009

i am hosting a GunZ Server on a VPS,

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