This Tracert Possible?

Apr 27, 2007

A client of mine claimed he had connection issue with our server and send this tracert from his office

<1ms <1ms <1ms XXX.XXX.XXX.XXX (His Internal IP)
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
* * * Request Time Out
39ms 23ms 30ms XXX.XXX.XXX.XXX (Our Server IP)

Is such a route possible in the first place? Our gateway isn't mask.

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Ping & Tracert Fine, Then Why Cannot Find Server?

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