FTP Password Incorrect - CPanel Login Fine

Mar 20, 2008

When I try to login to any accounts on my server via FTP the responce is:


[20/03/2008 15:41:15] 331 User restore OK. Password required
COMMAND:>[20/03/2008 15:41:15] PASS
[20/03/2008 15:41:16] 530 Login authentication failed

I can login to their cPanel accounts fine using the exact same password so I'm not sure what the problem is. I've tried restarting the FTP server and syncing the ftp passwords using WHM -> cPanel -> Synchronize FTP Passwords but still no luck. I've tried changing the account password but I can still login to cPanel with the new password but not ftp.

I try connect to the ftp server via the IP address and domain (ftp.domain.com) but again, no luck.

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Su - Root Su: Incorrect Password

Sep 1, 2007

when log in via user in wheel group it works

but when su to root
it show incorrect password


auth sufficient /lib/security/$ISA/pam_rootok.so
# Uncomment the following line to implicitly trust users in the "wheel" group.
#auth sufficient /lib/security/$ISA/pam_wheel.so trust use_uid
# Uncomment the following line to require a user to be in the "wheel" group.
#auth required /lib/security/$ISA/pam_wheel.so use_uid
auth required /lib/security/$ISA/pam_stack.so service=system-auth
account required /lib/security/$ISA/pam_stack.so service=system-auth
password required /lib/security/$ISA/pam_stack.so service=system-auth
# pam_selinux.so close must be first session rule
session required /lib/security/$ISA/pam_selinux.so close
session required /lib/security/$ISA/pam_stack.so service=system-auth
# pam_selinux.so open and pam_xauth must be last two session rules
session required /lib/security/$ISA/pam_selinux.so open
session optional /lib/security/$ISA/pam_xauth.so

uid=32006(admin) gid=32010(admin) groups=10(wheel),32010(admin)

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I am trying to install Joomla on httpme.com but I seem to have problems with it recognising the username/password. Could it be a localhost issue or something?

I just can't seem to get a solution to this. I am referring to step 1 of the Joomla installation.

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Jul 12, 2008

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I've been told that the only other thing that might be causing this is the hard drives... I have 2x160GB 7200rpm hard drives - not sure if they are SATA etc..

If anyone has any ideas as to why the server load is so high - but everything else is fine -

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Plesk 11.5.30 Update #47

When I look in a directory password protected by the Plesk Panel, I don't see an .htaccess file...

So, how does Plesk password protect directories?

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How to change the Password of my FTP?

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Everyday after Backup Panel (Tasks from Backup Manager), I receive next error:

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="domain.ru" type="domain">
<message severity="error" id="416a91ad-e5e7-480b-b6b4-a60157b8eaae" code="InformationalException">
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I have a problem with one of my domain. Some users around the world cannot access the website, but they can ping and traceroute the server without any problems. I am able to access the website perfectly.

Site URL is www.djluv.in

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There are about 25-30 users who are facing this problem, but from different part of the world so I cant even say ISP problem.

APF has been shutdown, no Ban Filters on IPB or cpanel.

What are the possible reasons why they couldn't access the website? how to fix the problem?

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