FTP Password Incorrect - CPanel Login Fine

Mar 20, 2008

When I try to login to any accounts on my server via FTP the responce is:

Quote:

[20/03/2008 15:41:15] 331 User restore OK. Password required
COMMAND:>[20/03/2008 15:41:15] PASS
[20/03/2008 15:41:16] 530 Login authentication failed

I can login to their cPanel accounts fine using the exact same password so I'm not sure what the problem is. I've tried restarting the FTP server and syncing the ftp passwords using WHM -> cPanel -> Synchronize FTP Passwords but still no luck. I've tried changing the account password but I can still login to cPanel with the new password but not ftp.

I try connect to the ftp server via the IP address and domain (ftp.domain.com) but again, no luck.

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id

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