Omnis Network - A Host Be Avoided At All Costs

Apr 29, 2008

I had been a Omnis.com customer for the last 6 years.
Was hosting 8 Domains with them and paying nearly $100 on each domain per year.

Now this issue happened many times before but i ignored it, but not anymore.

One of the accounts - they had capped email limit of 200MB - now we all know that is not much.

One morning i getup and i have no emails - wondering what the issue is , i login to my account and notice that i am 30MB over the limit, now that is not too much, so i think i willjust login and clear some emails and make room.

To my surprise on logging in - i see NO EMAILS whatsoever in any of my email accounts. Now the dilema is what to delete when i see no emails , so my next step is to call customer support.

Thinking that i am in Los Angeles, these guys are in Los Angeles - they would be nice and helpful , to my surprise i have never spoken to more rude and egoistic people in my life.

The support guy has only 1 solution for me - go in to my email control panel and delete the accounts and recreate them to get free disk space - but is that not amazing - he says i cannot see any of my emails because i am over the limit -- he says he cannot upgrade my account even if i pay right away , because i am over the limit - so only solution delete the account - with a sad heart i deleted my wife's account which had 40MB in it and recreated it.

Even then the emails did not show up - so very nicely the support guy says - Sir! give it 4 - 5 hours to refresh and then you will see your emails.

Now tell me my friends is this the kind of host you would ever want to go with ? that also after spending nearly $700 every year for the last 6 years..

Please stay away from them - i am in the process of moving over to innohosting after reading this forums , rameen of innohosting was so helpful - wish all hosts were the same.

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