I'd like to ask on how to fix the message below after I checked my domain server at intodns.com which is similar to previous free service dnsstuff.com
DNS servers responded
ERROR: One or more of your nameservers did not respond:
The ones that did not responded are:
63.xxx.xxx.xxx
The IP shown is the second IP of the server in which I assigned to my ns22.domain.com. I'm not sure if this is the reason why some subdomain and even main domain on the server suddenly cannot be access on the internet when it was working already.
Will the nameservers work if the nameservers are pointed to a parking page? For example:
I need to change my nameservers to ns1.mywebhost.com and ns2.mywebhost.com
(nameservers are made up)
These nameservers are from my web hosting service provider. When I visit the nameservers, it shows up a parking page from a domain parking service (let's say NameDrive parking page)
Will the nameservers function correctly and will my websites work? I have this question because usually the nameservers that I use, they always point to a CP page or something like that rather than a parking page.
my website serving only a piece of the page, but getting a 'bad server response' in the Activity Window of Safari, and CSS and other errors in FireFox, but both browsers rendering only a portion of the page.
What happened? I hadn't made any changes to the site or server in a long time.
Also it seems to be on the server since others are experiencing the same thing.
anyone know of any company with fast response time? (5-30minute no matter what time of the day it is, and maybe even guaranteed in some way?)
i have 3 different server at 3 different provider for redundancy and backup purpose and on top of that have also try 3 other hosting company but seem like support is hit and miss depending on time sometime waiting 4-8+ hours for a response.
I've been trying to get ahold of Awknet (www.awknet.com) Sales sector for about a week now and still no response :-( Does anyone have similar experience? Or maybe Awknet just didn't get my email? :<
I'm using kayako live response and i have about 4 staff members using the win app right now only 2, and my WHM service status is saying that my system is using almost 100% RAM....
Any ideas on what's the average response time there?
Server is down for a whole day. Staff doesn't reply, called but signal is like a "busy" phone all the time. Not sure if this is my telephone operator issue or what.
i have ordered my First Dedicated server with BurstNET for the past 24 hours, and till now i did not received any Response or Confirmation. also they did not replay my emails.
We are thinking to get Level(3) into our mix in Seattle datacenter. We did some tests from the UK, and the result is: Level(3) network can give less response time (from 3-10ms less), but run through more hops (4-6 hops more)
So, question is
- for normal hosting, which way do you prefer? Less hops or less response time?
- for VoIP service, which way do you prefer? Less hops or less response time?
Recently my VPS was not accessable when browsing to sites hosted on it. I noticed it and so did members of a forum hosted on the VPS.
I did a traceroute:
11 27 ms 27 ms 27 ms i-9-0.sydp-core01.net.reach.com [202.84.221.89] 12 180 ms 180 ms 180 ms i-3-0.wil-core03.net.reach.com [202.84.140.29] 13 180 ms 180 ms 191 ms i-3-4.wil03.net.reach.com [202.84.251.162] 14 180 ms 181 ms 181 ms assign.net.reach.com [134.159.63.66] 15 854 ms 261 ms * t3-2.mpd01.lax01.atlas.cogentco.com [154.54.3.141] 16 192 ms 192 ms 193 ms t7-1.mpd02.sfo01.atlas.cogentco.com [154.54.6.30] 17 193 ms 192 ms 193 ms t4-1.mpd01.sjc05.atlas.cogentco.com [154.54.6.70] 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out.
Those tracert's were timing out just before (one hop) they got to 18 193 ms 193 ms 192 ms Managed_Solutions_Group.demarc.cogentco.com [ 19 193 ms 192 ms 196 ms vz07-ca.privatesystems.net [205.209.146.207]
The last one I assume is the node of my host and one hop before it gets to my vps.
So, if I received a response (almost an hour after submitting) from support that "I'm not seeing any issues with your VPS currently. From the trace route you have provided, it would appears that there is an issue along your ISPs connection. Please contact them for further assistance."...
Would you agree it's an ISP issue or network issue at the data center? I believe it's not an ISP issue and that I received an inaccurate and unacceptable response.
I have Qmail installed on my Centos box. There seems to be some problem with connection because when I run DNSreport from dnsstuff.com on it it shows me that it cannot connect to mailserver.
I tried telnet from local and this is what happened...
telnet mail.mydomain.com 25 Trying XXX.XXX.XXX.XXX... Connected to mail.mydomain.com (XXX.XXX.XXX.XXX). Escape character is '^]'.
then nothing happens for a while (about 30s) and then I receive this greetings message:
220 [mydomain.com] ESMTP NO UCE/SPAM on this server ESMTP
How can I speed up this process? Are there any lookups possible or what?
How can we know that how long it takes our server to respond, in terms of Microseconds. Is it take long time while processing an Ms Access database or SQL Server, Sending flash movies to client.
For example, I can accomplish a task while reading data from server database , also I can accomplish it using an image or flash movie.
Which way should be efficient for my visitors, I am using a paid hosting plan.
Also I have another question.
How could I know that a web hosting provider company's server is a fast machine than other company. I have options like "WebHost Company1" & "WebHost Company2"
I host the same website on both servers, while I request some page in a client machine, How could I measure the efficency & speed of the server, I am sure both servers will not send content to client with same speed.
due to any reasons, may be 1 server has more traffic, has slow hardware, has longer route.
Also which technology is faster, ASP, ASP.Net, PHP, coldfusion. Is there some way to measure these facts about a webserver.
In these cases, how could I choose best server. How to made decession about that.
I am using Cute FTP 7.0 Professional. The FTP server that I am trying to connect is firewall protected and hence I am using port method. But still I am facing problems in logging in. The following is the transcript of the command window:
*** CuteFTP 7.0 - build Jun 7 2005 ***
STATUS:> Getting listing ""... STATUS:> Connecting to FTP server 216.185.43.181:21 (ip = 216.185.43.181)... STATUS:> Socket connected. Waiting for welcome message... 220 Microsoft FTP Service STATUS:> Connected. Authenticating... COMMAND:> USER bizconsultancy 331 Password required for bizconsultancy. COMMAND:> PASS ***** 230 User bizconsultancy logged in. STATUS:> Login successful. COMMAND:> PWD 257 "/bizconsultancy" is current directory. STATUS:> Home directory: /bizconsultancy COMMAND:> FEAT 211-FEAT SIZE MDTM 211 END STATUS:> This site supports features. STATUS:> This site supports SIZE. COMMAND:> REST 100 350 Restarting at 100. STATUS:> This site can resume broken downloads. COMMAND:> REST 0 350 Restarting at 0. COMMAND:> PORT 192,168,0,14,7,111 200 PORT command successful. COMMAND:> LIST 150 Opening ASCII mode data connection for /bin/ls. ERROR:> Can't read from data socket. Socket error = #10054. 425 Can't open data connection. ERROR:> Trashed response received.
My VPS from VPSVille is down more than 6:30h i have immediately open a ticket and have not receive response my ticket status is NOT VIEWED. Usually their response time is way faster. I have open another ticket thinking that there is mabye ticket error and thay have not receive the first one and 1h befora i have open the fist ticket about the problem i have send them another ticket about sales and so far no reply.
I have sugest them multiple times and now i`m vary disapointed.
So what is your average responce time from your VPS provider about ctitical problem and ticket marked with HIGHT priority ?
About the middle of the month I started to get SMTP service down messages from a service monitor site I had signed up with. Initially I wasn't concerned but I started to get at least one notice a day. I decided to monitor the server a bit more closely so I setup a virtual appliance on my home server to monitor SMTP response times a bit more frequently -- I let the monitoring application run for a few days to gather data and noticed an unusual trend.
SMTP response times would spike dramatically during business hours -- up to almost 19 seconds at some times. However after business hours and on the weekends response times would return to normal.
My mail volume is really low for my VPS so I don't think it is the problem -- I even ran a mail stress test and pushed close to 500 messages through in 30 minutes (more than I normally get in a day) and I didn't see any SMTP response time spikes. I have also set up monitors to watch some other sites I have running on shared servers with other providers and do not see any unusual SMTP response issues with them at all.
system information is below:
Linux OS: CENTOS Kernel Version: 2.6.18-028stab053.4 Hardware Information: VPS (1500MB RAM) Exim Version: Exim version 4.69 #1 built 16-Mar-2009 16:41:00 Spamd Version: SpamAssassin Server version 3.2.4 running on Perl 5.8.8
I have a dedicated server that I am renting that appears to randomly respond very slowly for some reason (pings are between 90-4000ms with about 75% packet loss).
This has been happening lately (about once a week for the past 4 weeks) and I thought I had originally found the cause of the problem but it appears I haven't.
Originally, when this problem was happening we were getting an abnormally high about of traffic but a reboot always fixed the issue. I've checked every where I can think of but I cannot find anything out of the ordinary.
ight now we're averaging less than 2Mbps in traffic, the CPU load is less than 0.75, the memory usage is at 55% with no swap being used, Apache connections are normal, no active SSH, FTP, or mail connections, I've restarted all services which had no impact, I've checked the access and error logs but can't see anything out of the ordinary.
I have a ticket open with the data center but I'm trying to figure this out on my own to fix whatever is causing this so I can move my data over to a new server we just got setup over the weekend in a local data center.
Has anyone else noticed the support responses from knownhost are taking longer and have less detail and not actually solving the problem on the first email? The service has been great so far but I find they are no longer going the extra mile in their responses?
I've only had a server with them for a week and - being the guru that I am - managed to lock myself completely out of windows by mistake, no safe mode remedy or anything possible. I needed a fresh OS install but on top of that I needed access to my old data. It took them all of 6 minutes to notify me that my request was in the works. In under 2 hours I had a fresh C drive with a new OS and my old drive in there for me to copy data from.
I was fully expecting a slow, condescending response and a bill for the service (I asked to be charged but they refused and said that OS reloads are always free despite having to do more than a simple OS reload for me)... What I got was near immediate response from a polite and fully competent staff that did exactly what I wanted. Thanks ServerBeach!
I'll review their uptime after I've been with them for good chunk of time. I'm at Virginia and I read about two power outages they had before, but having dealt with their staff there I'm confident that these guys have that completely under control now.
can someone share to me a letter format as response to service termination. the thing is, one of my client will be terminating his hosting acct. and i want to give him a good impression so in case he would change his mind to put his website online, he would consider our services again.
<<Please setup signature in Member Control Panel>>
Recently we received reports of spam being sent out in massive amounts from an old IP address we had with DedicatedNow/FortressITX, apparently the IP still has reverse DNS setup for our domain name for some reason and we are still receiving spam reports.
I have sent them two emails/tickets, which were logged into their ticket system and have had no response from them in regards to this. They have not taken any action because I am still receiving spam reports from the same IP address, surprising they have not taken any action towards spam on their servers.
I have also requested that they remove the reverse DNS entry, no response to that as well.
Emails were sent with the spam reports from junkemailfilter.com.
Perhaps this will get their attention and they will look into the problem and put a stop into the spam issue.
What is the average support ticket response time for your managed vps host? I know the time will vary depending on what is to be done. But what I am asking is the time for looking into some system parameters or some minor tweaking or just a general information question.
I am happy with KH since they are pretty fast in answering. Usually, my tickets get responded within 20-30 mins. But, when your tail is on fire, even 30 minutes seems to be eternity .
We've been using MyVPSHost without many issues for years now. We use them so much that we've shipped them our own personal hard drive to operate our VPS on. They were always pretty fast and responsively up until recently.
I use cPanel on the VPS and we ran into a licensing issue in which it appears MyVPSHost has installed a server license on our VPS and not a virtual server one (We use cPanel VPS Optimized). You can't access cPanel, WHM, Webmail, etc. due to this error.
I've gotten no response back from MyVPSHost via e-mail, ticket, or phone. Every ring goes straight to voicemail and /dev/null. I've gone as far in desperation as contacting their provider, the name on the cPanel license (FastServers), however since I'm an end-user of a third party they can't help me. I also contacted cPanel who confirmed the machine is probably licensed incorrectly, however since the license wasn't purchased directly from cPanel, they can't help me either...
A quick look on their website reveals a company forum filled with recent complaints, offline servers and no replies from anyone working at the company. Is this an abandoned ship? Susy used to be very quick with everything and now I feel like she was the only person there and she passed away last week because the company isn't saying anything, she's not saying anything... we're just dead in the water.
What's the deal here? And if I get the hard drive back from them... where do I go?
Limestone's support is extremely slow. I just got a server with them to host VPSes, so I was inquiring about additional IPs in case I needed them.
Their first two responses were within 4-5 hours, which is bearable. However, yesterday, I actually needed to order more IPs and posted a new reply. I have yet to receive a reply after over 12 hours and my client has been left waiting to receive the additional IPs he ordered.
I haven't been with Limestone long, and I haven't had much other experience with their support, but I was unsure what else to do other than post this here and hopefully get a resolution.
I know their servers are unmanaged and pretty cheap, but I think they should still take the time to answer tickets in a decent amount of time.
Has anyone had similar experiences with Limestone?
Do you know any dedicated company that has very fast response time when contacted regarding server problems (bw slowdown, server not responding, etc.). I need really prompt support, best would be if techical support is available through live chat. Also, I dont need live chat like I experienced with some companies, in which 90% of the time they tell you please e-mail support@xxxx.xxx for help. And then I wait 6 hours for support to reply. I want company which will take server down/server slowdown very seriously and start resolving the issue within 15 minutes. Does support like this even exists, ?
Also, can you tell me in terms of responsivenes which is best (if you have server in one of these companies, what was their average response time):
HiVelocity, FDC, AlphaRed, any other company with good bandwidth offers. I need 20Mbps unmetered (or 100Mbps shared unmetered), or 6000 Gb outgoing bw.
I recently made a shift to FDC for one of my servers that I use for downloadable content.
I went for a $199 server with a 100mbps shared bandwidth port. Now, the only problem I seem to be having with it is that downloads appear to be, I would say recognized, very slowly by the server before they start, however, once the download starts I get a full speed. This usually happens during peak times.
I'm using about 10/15mbps on the server according to my cPanel statistics. I just wanted to ask here prior to contacting FDC on this, whether this slow server response time has something to do with the bandwidth port, or perhaps the server's RAM, CPU, etc? Given I'm using quite minimal bandwidth on the port, should I consider having them fix this or upgrade the server instead?
And if I had to upgrade, would I need to upgrade the port or the RAM, or both for this?
