I've been using these guys for a little over a month. After a couple weeks, i got a 2nd server from them. Their web account panel is very well done, their special offer going on right now is great, they deliver on exactly what they say. Their customer service is also amazing. I'm sorry if this isn't the correct format for a review, its my first time. I just felt the need to tell others about this, easily my favorite dedicated server provider i've dealt with.
they provide me a KVM and after some days when my time over so there is another server in my KVM account and i am able to access that server also can't believe ? well i am ready to show proofs...
and the 2nd funny thing is i told them about this but still they dont change the passwords etc i have full power on some other person server
THIS IS ONLY MY REVIEW ABOUT THIS COMPANY BECAUSE IF ANOTEHR SERVER IN MY KVM SO MAY BE MY SERVER IN ANOTHER...
Well it's been one month since I purchased my dedicated server from Limestone Networks, and i'd like to post my experiences with them, so here it goes.
About a month ago I stumbled upon Limestone networks, read a few reviews, and thought i'd go for it. The the next thing I did was start a live chat, a friendly chap by the name of Felipe responds. I have a nice long chat with Felipe, what a delight it was! Not only did he answer all of my questions promptly, but he certainly knew what he was talking about. Unlike my previous experiences with other companies.
After a nice long chat with Felipe, I was ready to get my server. So I went straight ahead and ordered.
Specifications: Dual CPU Quad Core XEON 5504 (2.0ghz) 8GB DDR2 ECC registered RAM 2x500GB HDD in RAID1 (WD RE3, AWESOME HDD'S!) 4TB bandwith 100mbps up/down speeds IPKVM included All up cost me around $280 + ~$30 setup fee
Within about 2 hours I receive an email stating that there were some minor problems during setup because of the RAID configuration, and they will fix it as soon as possible. I must admit, it got me slightly worried, but a few minutes later, I receive another email saying that it's all setup and done! Boy was I excited!
I Instantly SSH'd into my server to check on things, all good. I install the XEN kernel and reboot to make sure it's working all fine, boots without any errors. So far so good.
A few days later I realised I was running out of IP Addresses, so I open a support ticket to ask for more, the invoice is created, I pay it then respond saying that I have done so. 6 minutes later they respond saying that it is being set up, and another 3 minutes later they respond with the IP addresses, sweet.
Later on I opened another support ticket asking a question referring to upgrades. Out of pure boredom I clicked the send receive button on my email, and sure enough, I already had a response! all within about 2 minutes after sending it.
Limestone's service has been great, I love their support and prompt response to tickets! One minor problem is that their accounting department isn't available during all hours, no biggie though. Their technical support department is open 24/7.
One great bonus with Limestone is that they keep you informed every step of the way, rather than leaving it to the last minute to say "sorry about the wait".
When i'm ready for my next server, i'll definitely be going for Limestone.
I ordered my server on March 6th, and asked for the server to be provisioned the 10th. I wanted to test some things out, and so I wanted the server earlier. I called up LSN and got to Carl. He was great and totally understood everything and provisioned our server in a matter of 1 hour 59 minutes!
Sadly, because I had told them we were going to need the server on the 10th, they thought they would have the RAM we needed. They compensated us by adding a better CPU(Q9400).
Then the RAM came in, I think 5 days later because of a shipping mistake where it didn't get on the truck I think(Not LSN's fault). The server went down, and they installed the RAM. The server wouldn't boot, so we had a few problems there. In the end it was just an oversight of the max amount of RAM that the MoBo could support. The downtime was a bit excessive in my opinion, and LSN compensated me.
I have had zero problems with them since that incident.
just noticed my server is EXTREMELY slow... as well as the limestone network control panel. I had a friend of mine test it too, slow for him. My load is nice and low.. Maybe they are getting DDOS'd? I moved from Burst to limestone and paying alot more, I expected more.
if anyone else is having a SUPER slow connection to the limestone network? I'm about to call their support
After stumbling upon limestone networks amazing offers, I decided to take advantage of their cheapest special for it was more than what I needed. For 135 dollars a month, I got this special:
[url]
With an 100mbps uplink connection. With this dedicated server, I planned on running game servers, and so far it has far exceeded my expectations.
Let's begin with the set up time: Before leaving my old host, I found out that the location was doing no good for me. Players were not able to query my game server in the game's server list, so I decided to switch hosts. After finding limestone networks, as listed above I went straight ahead and bought the server at 4:00 AM EST time. After two hours of waiting, my dedicated server was set up with HPET enabled like I asked. I was amazed at how limestone was able to set up the dedicated server so fast and at such an early time!
The support: The support is absolutely hands down AMAZING. Every support ticket I have made was answered (not over exaggerating here) within 4 minutes.
The control panel: The control panel limestone has to offer that comes free with your dedicated server is so simple to use. (I believe they call it rockware.) There is an option to manage each one of your purchased servers, an option to restart your server, add new ips, change your uplink speed from 10mbps - 1000mbps (depending on what you have), the ticketing system, and much more.
Now the only problem I have came across which isn't all that huge, was that after redirecting all the traffic from my previous game servers to my new game servers hosted with lime stone, I had a problem installing the game files off Steam via hldsupdatetool.exe for Team Fortress 2. The install just froze. So I decided to contact limestone support. They decided to give it a shot, and it seemed that it froze for them too. However they did not give up, they kept trying and trying keeping me updated. (let me also remind most of you that team fortress 2 is a 3.2gb game so it takes atleast 20 mins+ to install all the necessary game files.) Finally after 2 hours, it worked. I was happy. The point here is that the support is probably their best feature aside from their prices and amazing specials. They just never give up and work to their potential in helping every customer. I would recommend limestone to anyone who is willing to try a new host.
Although I have been with them for about a week, they have so far never ceased to amaze me with their support, and quality they have to offer. I will keep everyone here updated on what limestone has to offer me and how well or bad they have been doing at the end of the month when I have to pay my next invoice.
Hey all. Its been a month and I thought I better post a short review of my experiences with LimeStone Networks.
Before signing up for my server, I spoke to Logan who answered a few of my questions regarding the setup of the server and the running of some of the software I wanted to install on the server.
I eventually ordered, with Logan's help, there Obsidien 1 plan which was a Athlon 64 X2 5000+ CPU, 1GB of RAM and 1500GB of Bandwidth for $99 a month. I had also chosen to have Virtuozzo installed, which was licensed and online very quickly. The total time I had to wait for the server was about 3 hours. In that time, I received an email from Mike, which told me he had given me a complimentary upgrade to the Intel Core2Duo E4500 CPU for better performance with my VPS software. This thrilled me to no end.
After asking for help a few times, despite the fact they are an unmanaged host, Logan kindly helped me fix a few problems on the server.
About halfway through the month, I began to realize that Virtuozzo was not exactly what I wanted and I asked them if it was possible to get it changed to a cPanel server. I can't remember who I spoke to about this, but the change was done very quickly and was re-deployed with cPanel ready and going well.
Then, at the end of the month, I found that the RAM installed on the server was just not enough, I then upgraded the RAM with the help of Ryan. The RAM upgrade took about 30 minutes to go through, and I only suffered about 3 minutes of downtime.
All in all, my first months experience with LimeStone Networks has been fantastic! Which is probably why you have seen me recommending them on a few threads. There service is amazing, which compliments there very reliable and kind Customer Service team. I could not ask for anything better.
well ordered a dedicated server from LSN about 4 days ago, and I still havent recieved the server so I thought I should make a review here for others to know.
4 days back I ordered their most expensive server and made a payment the same night, and I went through the verification process after about 24 hours. the same night that I uploaded the files needed to get my account verified I talked to ryan, and he said my account would be verified in max 2 hours but it ended up being 2 days! after taking 2 days to verify my account (yesterday) I talked to mike and he said my server will be ready in the next 2-5 hours, so i waited about 8 hours and I still didnt recieve any mail from them, so this time I talked to ryan and he said he is gona check and see why its taking so long, and after he checked he said my server should be ready in the next 4-5 hours, but now its been almost 10 hours since then and I havent recieved ANYTHING!
I understand if they were late by a day due to the fact that its christmas, but its been 4 days and all I hear from them is that my server is gona be ready in the next 4-5 hours!
generally their support crew is really friendly but they dont tell you the truth (atleast they havent told me the truth) and ticket responds take from 2 to 6 hours.
I would have given them a good rating if they were on time because they are friendly, their servers are good.
I've rented a server from Limestone Networks, and got bad experiment from them. The server is Intel Core2Quad Q9300, 8GB RAM, installed with FreeBSD amd64 version.
Two tickets are in files.gslin.org/Misc/tickets-3534.html and files.gslin.org/Misc/tickets-4227.html, they's are saved directly from browser except the password part.
In the beginning, the server often became inaccessible. Because I was very busy at that moment, I just used their control panel to reset it when I cannot access it.
In 8/23 afternoon, I found not only the server was inaccessible, but the panel was also out of control: I saw the server power is "off" and I cannot turn on it. So I opened a ticket to ask for help. They first asked me what do I do before the server offline.
I responsed I didn't do anything, and I also mentioned that the server frequently becomes inaccessibe. They fixed the panel after 1 hour and ask me root password, to see why the server becomes inaccessible frequently. It's 8/24 morning.
They responsed in 8/25 morning (08/25/2008 04:51 AM CDT), "apologize for the delay", just reboot the server. And I cannot access it again, so I report in the same day 10:36 AM. This time they response in 08/27 and "apologize" again.
Because the server has two NIC, they unplug the cable and plug into another port. The situation seems better (accessible now), but it becomes packet lost problem. I detect huge packet lost from the server to its default gateway, Limestone Networks's DNS, {google,yahoo}.com, anywhere.
After that, I cannot be sure what they do, it's stable in that two days. And Bryan P. ask me in 8/29 03:45PM about the status, I replied the server is okay in these two days, so he closed the ticket.
Then, I got packet lost again, in 9/3, so I open another ticket to ask them solving it. I don't want to describe again, you may see the ticket yourself.
I am very upset about their hardware quality, response speed, profession, and the attitude. I won't suggest my friends to use their dedicated hosting.
I am planning on moving to a dedicated server from my VPS.
I found out about LSN and Gigenet and cant decide which one to go for.
Major factors to set on these two are 100mbps connection, good up to date CPUs with massive 8GB ram on similar prices.
Well, Gigenet is $65 more expensive with a very similar setup but I think their servers are managed, I am not sure if Limestone's are managed.
I was wondering what I would be getting extra if I decide to go with Gigenet apart from the support or is Limestone just as fine?
I already send an email to Limestone today asking a list of questions and will send one to Gigenet however I would appreciate if people who have been using these companies
After hitting my head with few of the dedi providers, i came across Lime Stone Networks. I went to their site, selected the server I wanted with addons etc. I initiated live chat for sales query and instantly all was finalized.
I paid the amount and after 4-5 hours the server was ready and details were in my email. This is the most speedy server setup i had seen. Their RockWare control panel is very flexible and easy to use. Most of the things which have/are not provided by other dedi providers are in their control panel for easy access.
Basic stuff like remote reboots, dns management etc. is free and already included with your server. Their support is also very good, I opened a few tickets with them all were answered within 1-2 mins. Its been more than 10 days with them now and my all data is moved to the new server and everything is running fine and stable.
The only thing is that their sales rep was unable to given a discount of 0.99 cents! My order totalled to $200.99 and I asked sales rep to reduce the 0.99 to make it rounded but he did'nt. I know they won't built a palace and neither will I but what the heck if he could ?! Just would have pleased me.
Anyways overall the experience is great and support is good. There were also some abuses on the server by some of my clients and they were able to find them asap and informed me and gave ample time to resolve the issues.
I suggest that if you're also looking for a dedi then be sure to visit their site. I will post more review on this after few months.
Just wanted to update everyone on my 6 months with Limestone Networks.
It's been nothing but joy.
Network 10/10 Network is rock solid, I run a couple of game servers, I have no lag even for people coming from Australia and having their ping at about 250-300. I also run a few websites (1 of them has about 3500-4000 unique visitors daily with roughly 20k page views), the site loads extremely fast. We've been down once (some network hiccup, which I didn't feel cause I was sleeping).
Support 10/10 I've had to use support a few times and it's been always a pleasure. These guys went backwards to help me every time. One time I had my debit card (which I use for PayPal) compromised so I ordered a new one from my bank and also changed my bank account. I could not pay them on time (I had to wait for 5 days for my new card to arrive), LSN did not suspend my account, they went backwards to help me and prolonged my due date 5 days forward, which they didn't have to do but still went to understand my situation.
Hardware 10/10 I have 2 servers with them both Q9300. Those monsters are simple awesome. I never had even a single glitch with any of them. My servers are running for 4.5 months now without a single reboot (I had to reboot them a couple of times at the beginning due to software installation).
Satisfaction 11/10 There is nothing else to add as you probably get my feelings about LSN already. These guys run a very tight ship. Sometimes I get on their live chat when I needed support and Ryan and Mike were always helpful to me, they sped things up in the support department.
Great company, knowledgeable people, friendly and professional support, great network. What else do you need from a provider.
You are receiving this notification because Limestone Networks has scheduled a maintenance window to perform work on several fiber cross connects which provide carrier bandwidth to our facilities. Since this will involve a minor interruption in service we are informing all of our clients of scheduled maintenance as far in advance as possible. This maintenance window is scheduled for Friday, November 14th, 2008 from 12:00AM to 6:00AM CST. Those clients who will be affected, which is anticipated to be less than 5% of all clients, will experience a brief (5-10 minute) loss of network connectivity to their servers. We do not anticipate power loss to any servers during this maintenance window.
We appreciate your understanding and cooperation in this matter. Please feel free to contact us email (sales@limestonenetworks.com) via our ticket system [url] or our live chat system (www.limestonenetworks.com) if you have any questions, comments, or concerns.
but one thing i cant get it,they sayeing outage will be from 12-6am or just 5-20min because my server has been down for more than 3hrs
I think it's only fair I name and shame this pile of rubbish called LimeStone networks...
The other day I got into a fight with my business partner, he got pissed and placed a cancelation notice via ticket.
I was updating the website for 2009 etc... when it went down. after going into RW, finding the ticket and calling them up i was told their Abuse Manager Ryan A would call me.
so me being nice I waited and waited and waited. I got annoyed at waiting and decided I would give live chat a try, so in I go type in my details click ok and I got put through to Pmoore, anyways I get put through to this Ryan A only to be kicked within a few minutes later adter him saying my angry ex-business partner has to call them and say everythings ok.
Anyways after talking to a client of mine who is in the legal profesion I was told I have a right to a backup and he has a right to his files. So I go back into live chat only to find my account has been terminated and so on...
After talking with him again we both decided to pop on and see if any of us could get through Pmoore and actualy talk to a manager. after saying I was sorry for having to use live chat (the only way I could get in contact anyone there) I was kicked and my client was kicked and his IP banned.
I now have 3 voicemails informing me to expect legal letters from them very soon etc... I'm now in bits because I know them three clients will get their legal reps onto me, I'm also in bits because tons of my hard work and sweat and over 2 years work had gone into things on that server and now its all gone. I'm speechless and am expecting a break down sometime soon...
What do I do and why are LSN so rude / stupid and stuck-up?
Like I've had some clients since i started and I'm good friends with them. I can't run away so i'm gone
I just wanted to warn the rest of you as to my experiences with Limestone Networks.
I've been calling them for half an hour now, and just keep getting a voice mail box.
This is on top of the fact that the reason I'm calling it to check up on a ticket I submitted weeks ago which is still unresolved (they go for days without answering it, and then when I poke them about it they comment and disappear again for days).
What is really disappointing is that all of this is after I spoke to one of their lead guys there, who gave me his email address and told me to bring any issues to him if I still had problems with the support. I sent him an email last week, and never got a response.
So, if you're looking for excellent prices, great machines, an excellent control panel, and to be blown off my support, Limestone Networks is someone you should check out.
after my review of Commit1, I guess they went out of business as I do not see their page up? Good riddance. I never got my 500$ back from Anthony there. (This is why webhosting talk is so valuable, you can see how many people get scammed as I was not the only one)
Burst, has been decent the last year, there is just repeated DDOS attacks where the server would be running fine, but no one could access websites and I could not even log into SSH for many hours costing me a lot of money (especially running ad campaigns etc).
This has happened as recently as a few weeks ago.
I decided I would look for a new host. I picked limestone because of the great plans that fit my budget, with massive bandwidth and an actual 100 mbit port. I was so looking forward to the added BW, until I logged in and the speed was worst than dialup.
The server was quickly setup (5 hours) I was really excited. I logged in and downloaded large files I could find to test the speed. Firefox, drupal, even Ubuntu iso. I was getting ranges from 10K to 40K/s. It was only some sites that were like that.
Wordpress.org downloaded at a very fast rate but none of the others really did that I tried.
I submitted a trouble ticket stating this, what I downloaded and from where. They responded to the trouble ticket by asking me to provide trace routs so they can trouble shoot. I guess that is alright, but what good is providing them my root password in the trouble ticket if they aren't going to use it. I knew I should have paid the extra 25$ for the premium support package.
Then I think to myself "if the connection to my old server is this slow, transfering files from my old CPANEL will take forever." I decide to test the connection to my old server, and none can be found. I cannot connect to my old server at burst from the new one at limestone. Perhaps this is a routing issue, and maybe they will figure it out.
I was very pleased with with Machen in sales. He did an AMAZING job answering all my questions and very patient.
I was also very pleased with the responce via phone to the tech I spoke with last night.
I am also pleased they are actually answering my trouble tickets.
So far this experience is much better than Commit1 and Butst.net. I just hope the routing issue is solved so I can actually test out the server to its full potential, transfer my files, etc
Limestone Networks is looking like it will be good, it has a nice control panel and everything.. I just hope they figure out the network issue. I am not that savey with this stuff, and if they ask me to to anything more than a trace rout I might not be able to do this.
Hope this gets fixed or I may be switching to SingleHop. Their prices are like double but they are managed and guaranty 100% uptime. I was just hoping to save some money.
I felt the extreme and desperate need to post my experience with Limestone Networks here with the rest of you. Please take time to review it as I find it a vital piece of information when making a decision. I normally don't post my problems here, but this time it's needed.
I have been a customer since 5/17/2008. I was able to get someone via Live Chat when I fist went to the website. I got an instant response on the phone. It all seemed great. The server was up and online within a few hours, I was pleased. The network seemed fine and I'm fairly low maintenance, so I didn't have many complaints.
After having the account for a while, we started getting blacklisted on spam lists. I would submit tickets to see if they could work to get us removed. Typically support tickets where answered fairly slowly - I'd see a response time of a day or two. I didn't complain as I can accept things fairly well.
Next, they released a new server that was almost identical to the one I already had.
They both had the same amount of memory, similar cpus (both quad core), the only difference was one 750 GB drive vs RAID-1 750 GB drives. The price for my system was $249/month, while the new server was priced at like $130/m (the WHT special they just ran). I asked about a price adjustment for my server. They wouldn't do it. So, I asked if we could keep our IP addresses if we moved to another server. They couldn't do that either.
I ordered the new server and moved my customers over to it. It came time to cancel the old server, so I submitted my request for cancellation. I know they automatically bill everything, so I removed my credit cards that were on file to avoid this. I was then told I needed to give a 5 day cancellation notice as per my ToS when I signed up. Unfortunately, I didn't read the ToS close enough - my fault. Somehow they ended up removing the server and I guess they just waived the 5 day notice. I never really got any response on that (or bill for it either).
As of yesterday, I've had the new server for one month. I signed up for it on 7/30, so that'd make my next billing date 8/30. I did forget to add my credit cards back on so it could be auto charged again - my fault. However, less than 24 hours after my due date, I find my server is offline. I submitted a ticket which I will paste below. Bottom line, because I was late (not even by one day), they shut off and reformatted my server. Here's my support ticket:
My server LSN-D1595 is offline due to non payment. I need it back online asap! I will add a payment option to the billing system which you can charge. Just get the server back online please. ***-***-**** if you need to reach me.
Ryan G. - Support Technician - Limestone Networks Employee Posted: 08/31/2008 10:52 AM CDT Hi Breck, Unfortunately your servers have been canceled for non-payment. If you wish to purchase new servers with us you can still go ahead and do so, however I am not able to return your original servers to you.
Breck B. Posted: 08/31/2008 11:11 AM CDT Ryan, this is completely unacceptable. I am not going to tolerate this! That server has valuble data on it that can't be recovered! I don't care what your policy is, I need that server back online immediately! If you can't make this right, I will be posting my experience on WHT. Bill me hourly if you need to. Just get it online.
Bryan P. - Support Technician - Limestone Networks Employee Posted: 08/31/2008 01:19 PM CDT I'm sorry, but server LSN-D1595 has already been reformatted.
Bryan P. - Support Technician - Limestone Networks Employee Posted: 08/31/2008 02:17 PM CDT
So, there we have it. My server has been reformatted because I'm a day late. I've never seen anything like this in my entire life. Money wasn't a problem - I was away and just wanted to have a good Labor Day weekend. Also, I NEVER received an invoice via email, snail mail, nor a phone call. I got no notice at all. Along with that, according to their ToS, my data should be available within 15 days of my non payment (whether or not the server is).
I do plan on taking this to court- I have several people who also had access to the server who are interested in a lawsuit.
If slow responses, being blacklisted on spam databases, and being reformatted if you are under 24 hours late is okay with you - I'd really recommend Limesone Networks! They give you a great feeling like nobody cares about you. I'm not sure why a company would invest so much money in advertising, if they really aren't serious about keeping the customers that they get. This has been the worst day of my life. I hope all of you can get something from this and learn to stay away from companies like Limestone. I definately have learned my lesson the hard way.
I started a small site on their cheapest shared hosting. Well, it got pretty big and one day blew up. I got 12,000 unique visits(30K actual visits) within about 10 hours. The load this put on the shared server was bogging down everyone who was also on the server. DreamHost disabled my site until the load went down. Thats fine by me, its shared hosting and I was affecting other people. Would have been awesome if DH would have TOLD ME that they disabled my site. I realized the next day my site was offline. Everything within the Control Panel looked fine, I couldnt figure out wtf was wrong. So I send in a support e-mail and Im promptly replied with a generic automated message telling me Ill be helped shortly. About 30 hours later Im finally told my site was put offline due to the suddenly large amount of resources it was taking.
They refused to turn my site back on until I made my coding more efficient. Even after I reassured them that there wouldnt be that many visitors anymore, as the 2 days offline pretty much guaranteed to kill over half my traffic. Nope, I still had to change the site.
Whatever, I made it more efficent, used a cache so it wasnt pulling the page from a DB every time it was visited. Were now at three and a half days offline, awesome.
They still dont believe this is efficient enough. I switch to their VPS service and this satisfied them. They agree to turn the site back on now. 5 days offline. Im getting maybe 100 unique visits at this time.
After about 10 days of their VPS service(WOW their VPS blows donkey balls) I send an e-mail to have it cancelled and just go back to shared hosting. "As your site requires a lot of resources, your cancellation has been denied." At this point Im pretty irritated. My reply is "No offense, but thats wasnt a request. Ive moved to JaguarPC(you guys rock!) VPS service and I would like to go back to my shared hosting. I thank you in advance for doing this for me."
2 days later they say its switched. Oh yea. BTW, you pay daily for the VPS. It just adds on to your shared hosting costs, and yes I had to pay for those 2 days.
Skip ahead 2 months. I get an e-mail saying Ive been billed from DreamHost. This is normal, as my $10 shared hosting account is still active. Only this bill is for $80. Ive just been charged for 2 months worth of VPS and 2 months of shared hosting out of nowhere.
After about 6 e-mails(and 3 days) to their support team Ive finally got a response from a real person, only to tell me that hes forwarding my email to another tech support person that can "better help me". Whatever, do what you do DreamHost. Were now at a week(and 4 more emails asking whats going on, etc) when I get another response. Hey, my problem has been forwarded again. SWEEEEEEEEEEEEEEEEEEEEEEEEEET.
So, two weeks later, I finally get my refund with a "We apologize for any inconvenience." e-mail.
this is my sixth post but hopefully one that will make people realize that there are a lot of great webhosting companies out there such as InterServed. One host that I've been using for over two years now, and never had a problem with them.
These guys are really great, they have moved my database from a server to another for no fee, at all! It was all done in a matter of 30 minutes, unbelievable.
They are using the latest technology (in terms of software, hardware) and are using a PHP accelerator that I just love; XCache.
I never had to use their support because their uptimes are very close to 100%, and the fact that they provide you with everything that you will ever need makes their support ticket the least visited page on their website!
I am currently using them on [url]. Surely, that is not the biggest community, I am aware of this but I know another community that uses InterServed.com as well and have the exact same speed rate, see it for yourself:
www.trancesound.net
They even offer custom deals, but you'd have to contact them for this and you'd probably have to pay for some kind of yearly package!
They setup your account almost instantly and your domain is available within a few minutes!
Please note that I am not the owner of this webhosting company and I am not making this post for "comissions", because as you can see I have not posted any referral link and do not intend to.
I just want people to discover a great company that has a lot of potential, but needs customers because contrary to popular webhosting companies, they are actually showcasing the actual technical specifications which scares off the average internet user who is looking for a webhost. Instead of showing "UNLIMITED BANDWIDTH", they are showing the actual amount of bandwidth, but like I said, that scares off the average user, unfortunately.
let me first clarify that they have been a VERY good host for me for the past 18 months... if you are ready to discount one VERY bad month.
The last month saw 4 outages on my server... HUGE ones.. each time the server was down for at least a day... the last one for 3 days.. after which i contacted them and asked why was the site down (i was outstation and did not know the status till i came back...)
They replied, there was an accident at the DC and If i had a backup they would happily restore it.
This was thorough unprofessionalism... one of your DC had such accident that you could not even recover data and you dont bother to tell the customer till he himself asks?
my bad luck was that i had already paid them in advance for the following month... BEFORE DUE DATE OF JULY 7th...
the server was offline since June 26th.. i asked for a refund for JULY since i was not using their services anymore and more than that i was really annoyed at the way they handled the issue.
Well.. they are yet to reply to the ticket where i asked for refund.. yea yea its been 20 days almost..
And what do i find now? the ticket was closed yesterday :-|
Have i lost my money? Just wanted to warn others about them...
I bought a shared linux plan from Infinitie networks last month. Since then I've been trying to contact their support for a few clarifications, but never got any responses so far.
They have a live chat on their site which is not working now. It was working before when I evaluated the service
I've mailed to their support mail id quite a few times. every time i get an automated response saying my ticket was received. that's it no further response.
I took the pain of creating an account in their online community forums and posted my grievances there. No one seems to be bothered.
These guys dont have a support contact number on their site. I really dont know how to reach them now
Any of you guys here had any similar experiences with Infinitie networks?
I signed up with cliffsupport maybe 3 - 4 months ago, and they have been great. The techs really know what they are talking about, and they respond quickly.
The only troubles I have had with them is when they had trouble getting the correct whmcs login, but we straightened that out.
I just got a dedicated server with SingleHop and I must say they are amazing. Fast support and their prices are very good. Dan the co-owner is also great helped me set up some things. I recommend them to anyone. So far Caro.net and SingleHop are the 2 best dedicated server providers.
If you want a good deal from caro contact Mark M.
If you want a good deal from Singlehop contact Chris
I will update everyone in a couple of months on how everything goes.
It takes a lot for me to be impressed, but HostV has done just that.
I migrated my site over a month ago to a new VPS plan. Up until then I was residing on a FFmpeg shared hosting plan(A company here) which was terrible(up, down, impossible slow access, huge memory usage).
My support tickets at HostV have been answered within hours regardless of when I have created them. They have fixed some of my own screw ups without hesitation and in great time and even installed some apache modules for me. My sites load faster then google now a days.
I run two streaming video sites, a few medium size forums and a couple wordpress blogs.
My bandwidth over the past month has been higher then ever thanks to the reliable service of the FFmpeg enabled VPS. 750 gb later I could not be more impressed.
So, if anyone is considering making a switch to a VPS anytime soon look at HostV's plans. They have far succeeded any expectation I had going in considering what I am paying.
they provide a backup service through virtuozo that does not use your own disk space for free
I am a webmaster in Hawaii and recently had a massive server upgrade. This was a hugely complicated process, and my host, HIVELOCITY.NET seriously came through for me.
Without any BS extra billing or attitude, they spent 30 days, patiently dealing with my frustrated emails, and ignorance. After 3 years of insanely positive support, they just kicked it over the edge and proved to me that they are the only host I need indefinitely. I have adult and non-adult sites and have required very intensive support.
HIVELOCITY has never tried to tell me "thats not within the scope of our support" like so many other hosts have. (EV1) They always resolve my problems without telling me " I need to learn shell better" or "you need to consider a managed hosting plan or a sys admin" I've heard this from so many BS hosts, it has driven me mad. So I thought i would help everyone looking for a reliable server and post here about my positive experience.
If you want a server thats run by people who care about your business, and show it, try HIVELOCITY.NET
Since a couple a days I have a hosting problem (500 error). My provider told me that I have a script who is using more resources then the shared hosting server allows. BUT, I only have 1000 uniques/day for all my sites. From my point of view, that wasn't enough to explain it. So I dug a little bit in my stats:
Last 5 days. Stats from my hosting Thursday : 483 uniques Friday : 403 uniques Saturday : 508 uniques Sunday : 53,835 uniques??? Monday : 75,964 uniques???
Most of this traffic came from : 163data.com.cn
I don't think it's a "legit" traffic, because Google analystic gave me only 11 uniques yesterday and Adsense +/- 125 impressions.
I just recently registered a friend's site that I did for her on MMHosting, at first I was a bit skeptical of the prices and the size of the storage and bandwidth. However, I was quite surprised to see that the space is actually available on the Cpanel. I doubt we'll ever really use that much space or bandwidth, but it's nice to know the bandwidth is there if we need it.
More importantly, the customer service has been amazing. If I have a question about the hosting, I submit a ticket and it's generally answered within 30 minutes to 2 hours. They have been more than helpful and provided me links and examples of the answer to the question that I had asked.
MMHosting now has one satisfied new customer, and seeing as I make websites for people all day long everyday, and they always ask me if I know of a good place to host, I will now swear by MMHosting.
Also, I do have plans to move my other two websites to MMHosting very shortly.
Thanks for everything guys you're doing a fantastic job!
Customer service is really what makes the difference in picking a hosting company, and as far as I've seen, MMHosting has it down.
About a month ago I purchased my first dedicated server from Softlayer. I was originally with BurstNET, but due to some network issues at their datacenter I decided that it was in my best interest to move to a more premium network. Keep in mind that this is a review of Softlayer. It has absolutely nothing to do with my opinions on BurstNET (I actually love BurstNET).
My Review
Before I purchased my dedicated server I spoke with a live chat representative. We went over many things, and I believe we chatted for close to thirty minutes. After making my decision, I ordered the dedicated server. After I ordered the server, the person on the live chat session told me that she would be calling my phone for an order verification. This went very smoothly, it was completed within minutes of ordering.
I believe I waited a few hours for my server to be deployed. I thought it was quite nice that I didn't have to wait a day for it to be ready. That is definitely a plus in my book. After the server was deployed, I explored the Softlayer control panel, which is incredibly useful. I'm glad that I don't have to save my server login details anymore.
Unfortunately, after having my server for nearly a week, I experienced about six hours of downtime. This downtime happened between the hours of 12:00AM and 6:00AM EST. I wasn't really bothered by it (yes, it's downtime, but I know it's not something that happens a lot with Softlayer). I contacted Softlayer about it, and later received 10-15% off my next payment (I'm not sure whether it was 10% or 15%, but it was one of those numbers). I'm honestly not sure what caused the downtime. I think it had something to do with a power failure, but don't quote me on that -- I didn't read up on the outage. Apparently it only affected the servers in the Dallas datacenter, Server Room 4.
Once my server went online I experienced another problem (this time it was my fault). I called the Softlayer support line, and luckily talked to a guy who fixed the problem. I know that Softlayer isn't managed, so this was definitely helpful.
Overall, I'll say that Softlayer has been truly amazing. I love their pricing, their support, and their network. They've got a long-term client.
I shifted my website universalteacher.com from yahoo to Medialayer in July 2008 because yahoo has a very bad customer support. You can read my review about yahoo here: [url]
The support provided by medialayer is excellent. Whenever I contact them, they reply within 1 hour. Mostly I have got reply within 15 minutes. The executives are knowledgeable and very helpful.
I am located in India and Medialayer is in US. I always contact them in odd hours. Please see the following query that I asked when I was testing wordpress MU on one of my sites at 6:13 AM and i got the reply at 6:26 AM. The second query i asked at 12:40 PM and got reply at 12:48 PM ....
I finally decided to go with vectorlevel after my last topic and researching some more and I'm completely amazed by how seamless the process was. I signed up on nov 5th and got my account information in a few minutes. Now I'm pretty knowledgeable about all the new technology stuff such as computers and tvs, but I'm pretty much a newbie in web hosting. I have always wanted to start a personal blog but had no idea what I needed with domains and hosting. Vectorlevel assisted me with getting my own domain (woot) and showed me how to install wordpress with "Installatron" which was pretty cool. My blog loads very quickly almost just like any of those big company websites like google.
