SingleHop Is Amazing.
Jul 25, 2008
I just got a dedicated server with SingleHop and I must say they are amazing. Fast support and their prices are very good. Dan the co-owner is also great helped me set up some things. I recommend them to anyone. So far Caro.net and SingleHop are the 2 best dedicated server providers.
If you want a good deal from caro contact Mark M.
If you want a good deal from Singlehop contact Chris
I will update everyone in a couple of months on how everything goes.
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Aug 9, 2008
this is my sixth post but hopefully one that will make people realize that there are a lot of great webhosting companies out there such as InterServed. One host that I've been using for over two years now, and never had a problem with them.
These guys are really great, they have moved my database from a server to another for no fee, at all! It was all done in a matter of 30 minutes, unbelievable.
They are using the latest technology (in terms of software, hardware) and are using a PHP accelerator that I just love; XCache.
I never had to use their support because their uptimes are very close to 100%, and the fact that they provide you with everything that you will ever need makes their support ticket the least visited page on their website!
I am currently using them on [url]. Surely, that is not the biggest community, I am aware of this but I know another community that uses InterServed.com as well and have the exact same speed rate, see it for yourself:
www.trancesound.net
They even offer custom deals, but you'd have to contact them for this and you'd probably have to pay for some kind of yearly package!
They setup your account almost instantly and your domain is available within a few minutes!
Please note that I am not the owner of this webhosting company and I am not making this post for "comissions", because as you can see I have not posted any referral link and do not intend to.
I just want people to discover a great company that has a lot of potential, but needs customers because contrary to popular webhosting companies, they are actually showcasing the actual technical specifications which scares off the average internet user who is looking for a webhost. Instead of showing "UNLIMITED BANDWIDTH", they are showing the actual amount of bandwidth, but like I said, that scares off the average user, unfortunately.
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Aug 20, 2008
1st i need to thanks to all the members of singlehop,they realy woreking hard,support great i opened 40 tickets in month all resloved in time,also there ticket responce is less than 15min some time less than 5min,now i became one of there member in there family.
i had zero downtime,there network was very good it realy solid one.
Easr or West Singlehop is Best
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Mar 19, 2008
I signed up with cliffsupport maybe 3 - 4 months ago, and they have been great. The techs really know what they are talking about, and they respond quickly.
The only troubles I have had with them is when they had trouble getting the correct whmcs login, but we straightened that out.
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Dec 9, 2008
It takes a lot for me to be impressed, but HostV has done just that.
I migrated my site over a month ago to a new VPS plan. Up until then I was residing on a FFmpeg shared hosting plan(A company here) which was terrible(up, down, impossible slow access, huge memory usage).
My support tickets at HostV have been answered within hours regardless of when I have created them. They have fixed some of my own screw ups without hesitation and in great time and even installed some apache modules for me. My sites load faster then google now a days.
I run two streaming video sites, a few medium size forums and a couple wordpress blogs.
My bandwidth over the past month has been higher then ever thanks to the reliable service of the FFmpeg enabled VPS. 750 gb later I could not be more impressed.
So, if anyone is considering making a switch to a VPS anytime soon look at HostV's plans. They have far succeeded any expectation I had going in considering what I am paying.
they provide a backup service through virtuozo that does not use your own disk space for free
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Aug 14, 2008
I am a webmaster in Hawaii and recently had a massive server upgrade. This was a hugely complicated process, and my host, HIVELOCITY.NET seriously came through for me.
Without any BS extra billing or attitude, they spent 30 days, patiently dealing with my frustrated emails, and ignorance. After 3 years of insanely positive support, they just kicked it over the edge and proved to me that they are the only host I need indefinitely. I have adult and non-adult sites and have required very intensive support.
HIVELOCITY has never tried to tell me "thats not within the scope of our support" like so many other hosts have. (EV1) They always resolve my problems without telling me " I need to learn shell better" or "you need to consider a managed hosting plan or a sys admin" I've heard this from so many BS hosts, it has driven me mad. So I thought i would help everyone looking for a reliable server and post here about my positive experience.
If you want a server thats run by people who care about your business, and show it, try HIVELOCITY.NET
MAUIWEBMASTERS.COM
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Oct 23, 2007
Since a couple a days I have a hosting problem (500 error). My provider told me that I have a script who is using more resources then the shared hosting server allows. BUT, I only have 1000 uniques/day for all my sites. From my point of view, that wasn't enough to explain it. So I dug a little bit in my stats:
Last 5 days. Stats from my hosting
Thursday : 483 uniques
Friday : 403 uniques
Saturday : 508 uniques
Sunday : 53,835 uniques???
Monday : 75,964 uniques???
Most of this traffic came from : 163data.com.cn
I don't think it's a "legit" traffic, because Google analystic gave me only 11 uniques yesterday and Adsense +/- 125 impressions.
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Nov 14, 2007
I started a small site on their cheapest shared hosting. Well, it got pretty big and one day blew up. I got 12,000 unique visits(30K actual visits) within about 10 hours. The load this put on the shared server was bogging down everyone who was also on the server. DreamHost disabled my site until the load went down. Thats fine by me, its shared hosting and I was affecting other people. Would have been awesome if DH would have TOLD ME that they disabled my site. I realized the next day my site was offline. Everything within the Control Panel looked fine, I couldnt figure out wtf was wrong. So I send in a support e-mail and Im promptly replied with a generic automated message telling me Ill be helped shortly. About 30 hours later Im finally told my site was put offline due to the suddenly large amount of resources it was taking.
They refused to turn my site back on until I made my coding more efficient. Even after I reassured them that there wouldnt be that many visitors anymore, as the 2 days offline pretty much guaranteed to kill over half my traffic. Nope, I still had to change the site.
Whatever, I made it more efficent, used a cache so it wasnt pulling the page from a DB every time it was visited. Were now at three and a half days offline, awesome.
They still dont believe this is efficient enough. I switch to their VPS service and this satisfied them. They agree to turn the site back on now. 5 days offline. Im getting maybe 100 unique visits at this time.
After about 10 days of their VPS service(WOW their VPS blows donkey balls) I send an e-mail to have it cancelled and just go back to shared hosting. "As your site requires a lot of resources, your cancellation has been denied." At this point Im pretty irritated. My reply is "No offense, but thats wasnt a request. Ive moved to JaguarPC(you guys rock!) VPS service and I would like to go back to my shared hosting. I thank you in advance for doing this for me."
2 days later they say its switched. Oh yea. BTW, you pay daily for the VPS. It just adds on to your shared hosting costs, and yes I had to pay for those 2 days.
Skip ahead 2 months. I get an e-mail saying Ive been billed from DreamHost. This is normal, as my $10 shared hosting account is still active. Only this bill is for $80. Ive just been charged for 2 months worth of VPS and 2 months of shared hosting out of nowhere.
After about 6 e-mails(and 3 days) to their support team Ive finally got a response from a real person, only to tell me that hes forwarding my email to another tech support person that can "better help me". Whatever, do what you do DreamHost. Were now at a week(and 4 more emails asking whats going on, etc) when I get another response. Hey, my problem has been forwarded again. SWEEEEEEEEEEEEEEEEEEEEEEEEEET.
So, two weeks later, I finally get my refund with a "We apologize for any inconvenience." e-mail.
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Mar 12, 2008
I just recently registered a friend's site that I did for her on MMHosting, at first I was a bit skeptical of the prices and the size of the storage and bandwidth. However, I was quite surprised to see that the space is actually available on the Cpanel. I doubt we'll ever really use that much space or bandwidth, but it's nice to know the bandwidth is there if we need it.
More importantly, the customer service has been amazing. If I have a question about the hosting, I submit a ticket and it's generally answered within 30 minutes to 2 hours. They have been more than helpful and provided me links and examples of the answer to the question that I had asked.
MMHosting now has one satisfied new customer, and seeing as I make websites for people all day long everyday, and they always ask me if I know of a good place to host, I will now swear by MMHosting.
Also, I do have plans to move my other two websites to MMHosting very shortly.
Thanks for everything guys you're doing a fantastic job!
Customer service is really what makes the difference in picking a hosting company, and as far as I've seen, MMHosting has it down.
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Sep 24, 2008
About a month ago I purchased my first dedicated server from Softlayer. I was originally with BurstNET, but due to some network issues at their datacenter I decided that it was in my best interest to move to a more premium network. Keep in mind that this is a review of Softlayer. It has absolutely nothing to do with my opinions on BurstNET (I actually love BurstNET).
My Review
Before I purchased my dedicated server I spoke with a live chat representative. We went over many things, and I believe we chatted for close to thirty minutes. After making my decision, I ordered the dedicated server. After I ordered the server, the person on the live chat session told me that she would be calling my phone for an order verification. This went very smoothly, it was completed within minutes of ordering.
I believe I waited a few hours for my server to be deployed. I thought it was quite nice that I didn't have to wait a day for it to be ready. That is definitely a plus in my book. After the server was deployed, I explored the Softlayer control panel, which is incredibly useful. I'm glad that I don't have to save my server login details anymore.
Unfortunately, after having my server for nearly a week, I experienced about six hours of downtime. This downtime happened between the hours of 12:00AM and 6:00AM EST. I wasn't really bothered by it (yes, it's downtime, but I know it's not something that happens a lot with Softlayer). I contacted Softlayer about it, and later received 10-15% off my next payment (I'm not sure whether it was 10% or 15%, but it was one of those numbers). I'm honestly not sure what caused the downtime. I think it had something to do with a power failure, but don't quote me on that -- I didn't read up on the outage. Apparently it only affected the servers in the Dallas datacenter, Server Room 4.
Once my server went online I experienced another problem (this time it was my fault). I called the Softlayer support line, and luckily talked to a guy who fixed the problem. I know that Softlayer isn't managed, so this was definitely helpful.
Overall, I'll say that Softlayer has been truly amazing. I love their pricing, their support, and their network. They've got a long-term client.
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Sep 22, 2008
I shifted my website universalteacher.com from yahoo to Medialayer in July 2008 because yahoo has a very bad customer support. You can read my review about yahoo here:
[url]
The support provided by medialayer is excellent. Whenever I contact them, they reply within 1 hour. Mostly I have got reply within 15 minutes. The executives are knowledgeable and very helpful.
I am located in India and Medialayer is in US. I always contact them in odd hours. Please see the following query that I asked when I was testing wordpress MU on one of my sites at 6:13 AM and i got the reply at 6:26 AM. The second query i asked at 12:40 PM and got reply at 12:48 PM ....
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Aug 28, 2008
I've been using these guys for a little over a month. After a couple weeks, i got a 2nd server from them. Their web account panel is very well done, their special offer going on right now is great, they deliver on exactly what they say. Their customer service is also amazing. I'm sorry if this isn't the correct format for a review, its my first time. I just felt the need to tell others about this, easily my favorite dedicated server provider i've dealt with.
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May 12, 2008
reliablesite has filtered 100% of the spam emails
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Nov 10, 2008
I finally decided to go with vectorlevel after my last topic and researching some more and I'm completely amazed by how seamless the process was. I signed up on nov 5th and got my account information in a few minutes. Now I'm pretty knowledgeable about all the new technology stuff such as computers and tvs, but I'm pretty much a newbie in web hosting. I have always wanted to start a personal blog but had no idea what I needed with domains and hosting. Vectorlevel assisted me with getting my own domain (woot) and showed me how to install wordpress with "Installatron" which was pretty cool. My blog loads very quickly almost just like any of those big company websites like google.
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Jul 23, 2008
any comments on singlehop.com's support?
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Jul 19, 2008
I have a Dedicated Server with SingleHop for around a month now for my Gameservers.
I ran into Singlehop when a good friend of mine linked me to it, I saw they had a good offer: 4x more bandwidth then normal, 10TB monthly instead of 2,5TB! I was stunned for recieving that amount of BW for just $139 monthly, also, they had (and still have!) a $100 credit if you stay with them for 30 days. I decided I decided I would place an order, they looked good, good prices and didnt read anything negative on them.
When I finished filling in the order form, I found out that they only supported Credit Cards as payments. As I do not have a creditcard at my hands, I have contacted their Support Team for other ways of payment, preferably Paypal.
I came in touch with Mike Chanpong, Account Executive, and asked if he would let me pay with Paypal, which he did. Also, he gave me a 33% discount if I would order Quick Reaction Monitoring Service with it, and he doubled the RAM for me to 2GB for free. The conversation we had and the great professionality he showed really gave me confidence.
I was astonished by this amount of Service, and I never have expected this at all. I was very statisfied, payed, and then waited for the message my server was set up.
Fortunatly, my server was already set up the next morning, I immediatly started setting up my game server and I must say, I hardly have any lag (For the ones who do not know what lag is, "lag (slang) is a symptom where the result of an action appears later than expected. While different kinds of latency are well defined technical terms, lag is the symptom, not the cause." (Source: Wikipedia).)
I am now running other things besides the Gameserver as well, like IRC bots (With Permission from SingleHop management, another thing that really made me feel good about the service) and they installed the soundcard drivers for free when I asked for it.
I am also very statisfied with the great amount of service, their $100 credit offer when you stay with them for more then 30 days and other things that really make me feel like I made a good decision. And not to forget, they always reply to tickets real soon, within 1 or 2 hours at highest, which really statifies me.
Thanks alot SingleHop, and keep on delivering this GREAT service! You really proved your point to me, and I hope many others will agree with me on this post!
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Oct 2, 2008
Singlehop Review 1:
July 2008
Ticketing:
Responses are ABSOLUTELY SLOW AS A SNAIL
Justification:
1. Networking problems(Couldn't get above 2 meg/s testing to Chicago, IL which is where THEY ARE LOCATED AT! nor anywhere else)... I submitted a ticket, and they said they reset the routers settings and hopefully that would fix it... I wish they would have ran some speedtest's because they actually made it as fast as Dial up/DSL sometimes
Knowledge:
The techs are 'meh decent'... I wish they would test some things before they automatically call it "FIXED"
Overall Experience 1st time around: 2/5
Singlehop Review 2:
August 2008
Problem #1: NETWORK PROBLEMS AGAIN!!!!
Problem #2: My OS somehow got 'reloaded' w/o me saying to do so... and they tried to cover it up with "I don't know, doesn't show a OS reload here" when I called them.
Overall experience the 2nd time around: -10/5
I'd rather pay 2x as much, and get a reliable network/smart techs/GREAT SLA!
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Aug 5, 2008
Anyone here using SH for a long time? Any info known (yes, I read reviews)?
Saw their promos and became interested in ordering 1 server. However, after my last failure (Dawson, the scam artist) with "very low prices promos", I'm kinda paranoid when we are talking about new companies, especially the ones I haven't ever heard about.
Their live support seems to be down,
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Jul 21, 2008
i can write a long story about this guys that i actually don't know how they can start selling webhosting ,i think there should be a requirement of brain.
i m not telling much but its about 6 days our server is turned off and our website is down ,still no answer from them
[url]
its better for them to sell watermelon rather than webhosting and dedicated servers (IMO)
because they don't know how its heavy for a big website to be down
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Jan 15, 2009
Did some quick research and it seems as though MidPhase and SIngleHop share office space, and the MidPhase network is what SIngleHop appears to run on.
Am I wrong on either of these? Because SingleHop's network, at least from here, is quite fast.
My question is whether MidPhase.com stuff gets hosted in SingleHop's DC or is it in SoftLayer's DCs? Both are great, but SL isn't in Chicago...and SIngleHop is.
If MidPhase shared/dedi/PS isn't in SingleHop's DC, what's a good host for shared/VPS that is? Yes, SoftLayer is awesome, especially with ~25 ms pings from here bd. 35 to SingleHop...but just researching here...
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Jan 15, 2009
Any good hosts that aren't terribly expensive for a basic-ish package in these data centers, that isn't overselling beyond all bounds (JustHost)? MidPhase uses SoftLayer now, but shared ops are in SEA. For the stuff I want to do, DAL is more centrally located...yeah I know beggars can't be choosers, but one can ask...
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May 8, 2009
If you read my thread from WHT a few months ago on Singlehop, it wasn't that great. I have come back to Singlehop for the 3rd time, and I must say it's nothing like I remember it being.
Sales - 10/10
Jeremy has been awesome! He has helped me every bit of the way, from getting another server setup, getting more IPs, etc. He's also awesome at getting things resolved in a timely manner. Since I buy so many IPs, I had to fill out the Justification form, and I know I screwed it up a bit... but Jeremy was kind enough to fix it for me.
Billing - 10/10
Nothing's been screwed up yet, so I can't complain. I like my invoices to all come on one day, so I always have to remember to ask them to prorate that month's addition(I've ordered like 10 things of IPs).
Tech support - 10/10
Brooks - He's very courteous when I call in for IP Migrations between servers, getting my private network setup, OS Reloads, etc.
Lamont Brown is always very friendly at replying to tickets.
Yanko is courteous and spends time on the phone to get me more info when I need it(Model numbers, etc), much better than when I talked to him in July with my other servers.
Hardware - 10/10
They only use the most premium hardware, 3Ware raid cards, Supermicro boards, etc. I've had zero problems with it at all.
Network - 10/10
I have had zero downtime, as I rejoined after their network upgrade.
Extras - 10/10
When I purchased an upgrade on my server that required that my server be OS reloaded, they offered to have the second server setup so I could transfer my data off with zero downtime.
Overall - 10/10
I know one month isn't a lot, but I think it's worth it to write a review.
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Sep 25, 2009
I just wanted to give you guys an account of my experience with SingleHop, having signed up 3 days ago.
I come from a Shared Hosting Background, then briefly moved to VPS and after having a very dissapointing experience with VPSLAND's VPS offering, I decided to go for Dedicated hosting with SingleHop.
It was a close call between SingleHop and SoftLayer, but in the end the better pricing and website along with positive reviews of SingleHop persuaded me.
So far my experience with SingleHop has been very positive. The Server was setup and up and running within hours of signing up, and the performance is great. I've had zero problems and all helpdesk queries were answered and resolved within the hour.
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May 7, 2009
I want to make a review for SingleHop Inc , What I am going to say is the Truth , Nothing Less Nothing more About this review
Singlehop Inc - the company which seek to client no to profit , Their First priority is the client
let me say why i choose SingleHop and become a client For more than 70 dedicated servers
Sales & Billing | SingleHop
All sales staff Provides you with the best offer for any server you want , Their Professionalism not lose any clients during the conversation at all , unless if u want to get FREE server wtih no cost ... that is a situation cannot offer , maybe ! - i don't know
they gave me more than chance to paid my servers , not like other DC ... if u didn't pay right now they put additionl money cuz u late to pay in the same day that invoice came up , every late day they put 5$ can u belive it ? i am in country that payments not all with paypal or credit card , 75% of my clients pay by bank transfer so i can't control to deliver the payments in the same date - this company know itself better , but i don't want to spent time talking to this company
servers | SingleHopYes ! The most point thing in this review - ALL my servers that i orderd from SingleHop , 70 servers now DIDN'T SEE ANY AHRDWARE ISSUE AT ALL - not even H.D.D OR RAM replacement ! can u believe it ?
Their servers NEW not USED & they can also provide u any hardware specification outside the stock and reply to u in the next 24H By mail
Also when u orderd server - the server built take less than 1 H - included cpanel !
support | SingleHop
support staff EXTREME professionals - from the first to the last one , they can solve any issues with easy way no one said to me i don't know
professionality and respond to you in tickets less than 15 Minute!
LEAP | SingleHopJust Amazing ! - leap is the eyes i can see it in the data center - when i login to leap - i feel like i am inside SingleHop data center , everthing i want to do is by clicks only no refresh browsers in leap - all u did in leap came & show up immediately , they have more than one feature in leap
for example My server Icon include
SSH/RDP
Private Network/SSL VPN
The Bailout System netboots your server into a rescue enviroment, it should be only used as a last resort. Proceeding with this action will hard reboot your server.
update password
reboot
Bandwidth graph
there is more features comming out soon as they promised
Compensation | SingleHopif this anything happed - Rarely i guess , and they responsable about it , they will pay u money , WHERE the company did it ? WHERE the company guarantee it to you ? Of course not - they Avoiding this and they can't afford to pay to their clients
singlehop committed for every word that have been made in their AUP and TOS
Time | SingleHopReally ! - SingleHop Break The wheel of time Which is provide Services ASAP included [ticket respond in less than 15 minute - sales respond in chat and tickets very fast - server built]
i don't know how they did it ? - i feel i am the only client their - they waiting anything to say it & they do it immediately
Development | SingleHopI want to bow in respect and thanks the man is responsable for Development And Ads section in Singlehop , Singlehop Company that are developing their website Periodically , didn't reach a week and i see new thing on their site - that i LOVIN IT i don't care about servers & services As far as my interest in coordination , design and development they have.
Seroius - SingleHop's Services Forced Me to leave 3 Data Centers I was Dealing with it And Standardization all my servers now in one place , if they keeping it up like this they will be the Next Generation Web Hosting - i guess they are now lol
Last Words | SingleHopi want to thank all SingleHop Staff for that good services for all their clients - i will thank them every one - that's is what i could do for them, that is what they Deserves
Quote:
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Nov 24, 2008
Iam very happy client of singlehop,for past 4months there network is TOP notch.
network qulity is best for there price,iam very happy with here network
support-iam haveing fully managed servers,there support is great. Ticket will not take more than 5min to get reply,i should make special thanks to Luis Arauz,Garett Murphy,Andrew Brooks they helped me and worked in all my tickets also they are very kind to us
sales-i had good deal with Chris Larkin
One word about Chris Larkin-One man Army
Billing-In this section all top hosteing company will lack,but singlehop is great
now iam haveing 3servers with them without any issue
overall they rocks
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Sep 18, 2008
after my LimeStoneNetworks fiasco, I decided to venture elsewhere. SingleHop.
I bought the server in the early afternoon hours, talked to a Chris over there via LiveChat, answered all of my pretty nutty questions, I was convinced!
So, Server was purchased, and was all set and ready to go before 5.
I had set up a test domain, finished with my DNS stuff, Mail, MySql and Cpanel / WHM main issues by 7PM.
8PM, Propagation decided to go quickly in my area, the site was LIVE.
8:30PM, tested PHP, MySql, Email...all checked out but email, however later I found out it was my dumba$$ and made a mistake with a zone entry.
10PM, everything's working, email, FTP, setting up new websites, adding clients, Billing, everything is working peachy!
10:30PM, took a nap, after feeling GREAT!
12:25PM, wokeup...still can't believe I'm almost done with almost all of my 14 domains!
Support:
First off, the LEAP panel over at singlehop is the greatest / coolest thing I've ever seen. (leap.singlehop.com).
You can purchase add-ons to your server, check your bandwidth useages, server details, buy a completely new server, manage (read and send tickets) all in this cool windows-ish panel that's smoking fast apparently coded in AJAX, it even includes a web-based SSH client so you don't need PuTTy...too cool! (By the way, Google's Chrome Browser LOVES this!)
I entered multiple tickets this evening just for figuring out things that I didn't know. There were NO issues with SingleHop setting up my box, etc.
Tickets were entered, and QUICKLY answered, maximum time thus far was 30minutes.
Server:
I have a E2200, 2gbs of ram, 5TBs of data, 100mbit link, Linux CentOS, Cpanel, blah blah blah. For an E2200, this thing's like a Fiat on steroids. I'll never make the mistake of getting a windows machine ever again. (I love my linux!)
It's based in Chicago, my present location (Connecticut) I ping it at 35-39ms) Plenty quick for me and the northeast
Things that made me go SingleHop instead of LiquidWeb (the two I was tearing my hair out at).
SingleHop offers 5TB in, 5TB out (10TB total). Liquid Web with the server I was looking at only offered 1.6TB in 1.6TB out (3.2TB total).
LiquidWeb's Support seemed excellent, pricewise ($204 server configuration) I thought I could do better.
It was a TOUGH CHOICE. Both providers seemed to have their heads on straight, I've read reviews about both companies here at WHM, both were neck and neck.
SingleHop Offered the most bandwidth, moreover, Chris on the live support chat was absolutely amusing to talk too.
What's happening now?:
I'm continuing to ad the rest of my domains to my server, everything is shockingly fast, and I have no idea why propagation is taking less than 2 hours (sometimes even 20 minutes?!?). I'm planning my next moves, continuing my billing, and posting here because setting up everything didn't take all night like I thought it would. I guess I'll hop on some news site and read up some articles.
These 12hours (not even a FULL 12 hours, I just rounded it up!) so far have been great! I will update this when I hit the week mark.
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Nov 29, 2008
if anyone has had any experience with the new Atom servers offered by SingleHop. From what I read they seem somewhat promising but since it is new to the market from what I understand I don't really want to jump right into it head first.
Any reviews/comments would be helpful.
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Jul 24, 2009
I am undergoing "amazing" Bandwidth thief issue. My Server is using very high bandwidth from last 7 days -
On Scanning server, i found following
1) Roundcube mail script was compromised and used by some hacking group, so i deleted that directory all together
2) I disabled Hotlinking all together
3) I found "Live Chat" script also being compromised, and found movies (.dat files) in
it amounting to 20 GB++ , i also deleted that directory
4) I have checked for each and every file, with size more than 30 MB on server.
5) I have also switched off FTP service (and there is no other user on server too)
6) After all this, i even installed "mod_bandwidth" and limited bandwidth service to 10 KBPS across domain directory
Then, i installed MRTG graphs to analyze the issue, and to my SURPRISE, nothing changed, it still used very high bandwidth, after few - few hours.
http://img208.imageshack.us/img208/511/indexday.png
^^ the above image shows B/W goes upto 10 MBPS and thus breaks network.
I am now tired and exhausted of this. Can someone here, please give an expert advice on this issue?
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Jun 23, 2008
Which company you would choose, if you have to have a dedicated server with them. No worries about the plan or cost. Just in terms in reliability and WYSIWYG.
(Superb) Superbhost.net
(AIT) AIT.com
(SingleHop) singlehop.com
(AXIShost) axishost.net
I HAVE TO choose one of them (so don't tell me that there are better hosts out there). Plus no need to worry about the specs of server, Just rate them in order of reliability & support services.
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Sep 23, 2009
just want to say this forum kicks some serious arse. It helped me out tremendously with a potential scam that I almost got myself caught in this morning. Secondly, since I am on here posting this morning I might as well post up a one year review of Singlehop.com and the dedicated server I am using.
My websites hosted on rig: www.svtsnake.com, www.nsgcenter.com, www.nextlevelhardware.com
My host: SingleHop
My sales rep: Miguel Villegas
My hosting package: Dedicated Server E8400, 2GB ram, 250GB HDD (non raid), Plesk CP with 5 domain license.
My monthly pricing: 189.00 even per month
At the beginning of my term about a year ago I was achieving 2.1 to 3.0 MB/s throughput down and close to 500 KB/s up which is excellent and really incredible for working on SSH Secure Shell for me with uploading and downloading DB files, etc. At this current point in time I have noticed a minor decrease in speed to around 1.5 MB/s download speeds and at nighttime hours around 700K, which is more than ample and still excellent IMO as you will see in this picture: http://nsgcenter.com/dlspeed.jpg
I am very happy with overall throughput of the server at almost all hours. You can check out overall network response time and server DB response by playing around with the vbulletin database I run at svtsnake.com. There is always a huge amount of concurrent users and never any slowdown.
Something else incredible for me with Singlehop so far is network downtime. I can honestly say, since my latest term with them. I was also a customer a few years ago and had a few issues with server downtime that I ceased being a customer with them because of it. However, I was refunded an compensated in a timely matter and everything was taken care of immediately.
However, it seems that as of recently they have improved there infrastructure tremendously because I have NOT been down for 1 second in over 7 months. Even when they schedule downtine, my server has never noticed it. My uptime has been 100% for every single day that I have owned this server on Singlehop.com.
There is one issue that I can say I am very unhappy with, and it is an issue where all partys can be blamed even including myself. I am well aware that there policy states after 3 days of non payment they can shut down server connection. So, I was a customer for seven months when a new single hop account executive named Miguel Villegas joined the team and was my representative. I had changed my cell phone and never updated the file, and at the same time I own multiple businesses and frequently close and open different credit/debit/rewards cards to be used for processing payment. Note that I have never missed a payment with them up until this point. The payment was do on like the 18th of the month or something, and I received the invoice thinking that my credit card on file was automatically going to pay my bill like it always does. But it just so happens that the credit card I had on file with singlehop was stolen at a nightclub in NYC called MansionNYC, and I was pick pocketed. I lost all of my credit cards that night and called up to report all of them stolen. So, obviously I was issued new credit card and I was waiting for them to issue me new cards in the mail and new numbers, which took about 3 to 5 days with most companys. So, here I am 3 days late for payment and I wake up one morning and ALL of my websites are completely shut down. No notification, no warning, just closed and I got an email from Miguel Villegas my account representative explaing that my server was turned off until I remit payment.
I called up Singlehop and I was furiated, yelled almost at the top of my lungs that they simply just shut off a server, after 3 days of payment. Especially in a situation like this and they never even called me up to let me know they were doing this because my cell phone was different on file - which was mis-communication on my part. At this point in time I called up my bank HSBC and got an emergency debit card number to make the payment to Miguel through email and my server was re-activated.
But, 3 days after invoice is due to just cancel someones server or suspend it is definitely not good business policy. I have been a customers for almost a year and the whole incident was a fluke, they didnt have to suspend the server. In my business, we give a customer at least 30 days to pay a bill. But thats not the point, I know there policy states you have 3 days to remit payment or policy account suspension. But I think that is a horrendous policy, especially for emergency situations like I was in. What happens if the owner of a business is dying of an anyeurism in the hospital and is 3 days late with his web payment for his website, does singlehop simply suspend his 16 million hit per month vbulletin forum just because of lack of communication and payment?
I am still a longstanding customer with Singlehop but felt I needed to share that story with everyone. So, yes I am very happy with quality of service, speed of service, tech support, packages offered. But, I am very upset about there payment policy regarding 3 days of lack of payment that just aint right. I really like the attitude and business practices of the execs at the company and they are going to hate me for the negative feedback of my one bad incident with them, but overall Singlehop has my business and will have my business UNTIL either the server is offline every other week, or my DB crashes due to SInglehop issues. LOL Neither I think will be happening anytime soon.
Thanks for reading everyone. If anything, I hope Singlehop reads this and considers modifying there policy regarding server suspension and lack of payment maybe to something more like 10 to 15 days. Not 3 days.
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