I see several ISP advertising that they can help clients without any downtime? I now have a couple of large clients I am supposed to move to my servers. They are moving from cpanel servers to my cpanel servers, so the moving part is easy enough, but how should I proceed to have no or very little downtime?
View 6 RepliesI currently use [url] but I have had so much downtime and errors, just last night I had to login because sql was down it seems, so I try to login cpanel, and I get the annoying cpanel key error so I went to login via ssh to fix it with the command, and I can't login ssh because there is a centos bug with a pty error. ( Which steadcom does notate in a kb article but I would think the more intelligent thing to do if you know there is a bug is to go fix everyone who has centos bug to avoid the unneeded extra support tickets asking to fix the bug in the first place not too mention customer frustration.
So after that I thought ok i'll login directly to the vps hypervm and do a reboot to see if I can do that before submitting a ticket. I login and it says that I can't because the slave is upgrading. Ugh... so now my site has been down for almost 9 hours and so I send in a ticket and they said the centos bug is fixed and WHM is working again, but it isn't I can't connect at all, this + the ddos steadcom received and loads ticket number 15... in the last few months has put me over the edge.
So I am looking for a new home for my two ipb boards and one phpbb board.
I currently pay around $95 USD a month for my plan.
Must haves are WHM/Cpanel, and the ability to login and reboot the vps,
managed would be nice as well.
Current Disk Space is 60gb ( Don't really need that much but it doesn't hurt )
Bandwidth was 1500gb, but I used a coupon on WHT forum and now have 3000
I don't use it all but it's nice...
Only need 1 ip address.
SSH Access yes please.
Also my current ram is 1024, burstable 2gigs. I would like to keep something comparable.
Is it possible to move your hosting website, and its clients, without any downtime?
Please consider the following scenarios:
1. Moving between Reseller Plan, VPS, or Dedicated Server
(same and/or different provider)
2. Moving to a new provider
(same package)
Also,
If you have been able to move between packages/servers flawlessly with the same provider.
how to move my web sites from one host to another?
I believe my new host will happily do so.. and, I'd really like to know how to do it myself.
Two of the sites have blogs with lots of posts on them.
If you know of any video tutorials, I'd appreciate it.
I've watched one on backing up the site to "remote ftp server". I do not know what that means and have not been able to find a description/definition.
we're a webdesign company who also sell hosting (white labled). we have over 500 websites hosted with a company (based at telehouse in london - which is a good selling point for us when selling hosting packages). Theyve been really good (reliable servers, good support, good control panel etc...). Theyve also won awards for the reliability of their servers. Unfortunatley, over the past year we've noticed theyve raised their charges by quite a bit and the support has been very poor.
My question is: does anyone reccommend a company we can move all our sites to? this is obviously business critical (not only for us but for all our clients too!), and so we want to be absolutely certain of the company and what they can offer before we move over everything.
We've thought about a dedicated server with 1&1. It would be a fraction of the cost, but I always believe in 'you get what you pay for'. could this be the case here?
I wasn't sure if this would be better posted in the resellers forum, but that seemed to generally be reviews of companies.
Anyway, I work for a company who is trying to move a large amount of sites from one server to a new one. I was looking for the best way to handle this, since you run into issues with mySQL databases, file permission getting lost in ftp, ect.
I just changed servers and after the move any site that requires a login, does not work.
View 4 Replies View RelatedI wouldn't trust HostChum.com to host anything. Today I awoke to my server being down. No notice of anything no email no nothing of anything planned. So I goto their site to check the situation and wow their site is a parked page from godaddy so that doesn't get me anywhere. But I did write their phone number down just in case. So after many calls with no answer I left a message and phone number each time. No calls, no emails, no nothing.
Just gone into thin air, all my hard work of building sites and they just rip it out. I had a day of downtime just a week ago when the switched datacenters. Now they just shut everything down with not a word.
This has to be the worst treatment by a company ever, so I wonder if I will ever get to get the files from my server. What jerks save your money and never use this company.
Does anyone have any suggestions on how you would physically move servers from one datacenter to another with minimal downtime?
The IP address is going to change, so the server will go off and then come back online with a new ip.
Just how much downtime is acceptable before customers get annoyed?
When is the best time to do it?
Move them yourself or courier or any other ways?
I don`t know what will be with AlphaRed but for me current situation don`t look good and look like every day they can shutdown all servers without warning....in this moment cPanel licenses stop to work, alphared site is down, uberbox is down...somebody know more info?
I thinking to move all my sites to other host and still I don`t know where to move all...
I need 400-500Mbit dedicated BW, 6000GB on hard drives and few servers....also, I need stable network, true 24/7/365 support, good prices
In this moment I thinking about choopa.com but I don`t know much about them...to move all data and setup all I need few days and before I do that I must find good host...
Has anyone pulled off a mass server move during the middle of the night? We have decided 350 E Cermak is where we want to be but are still working out the details of where we want to be in the building.
While the final details are being finished, I need to come up with some kind of plan to pull the move off with the least amount of downtime. Our current dc is about 4 miles away from 350 Cermak and we have approximately 50 servers to move. I plan on leaving a linux box around to redirect any traffic that is ignoring TTLs.
I was thinking the best thing to do would be label and remove all harddrives, then see if a moving company could put the servers on palettes, wrap them, and move them to 350 E Cermak. Not sure if a moving company would work in the middle of the night or not.
Courier services are pretty much out. Anytime we have had a courier service move anything not in a massive box with padding, it gets bent or broken.
I am manually transferring sites from an old server to a new one. Currently I am downloading them to my local computer and reuploading them, which is of course much slower than transferring them between server to server.
I have root access on both servers. Can someone elaborate on the best FTP command to use to transfer them? Or is there a good FTP client for linux which would make it easier for me to do this?
Does anybody have an expensive ($300+) dedicated box for a personal site which does not make them any money. Also, why would you spend soo much on something that gives you no return?
View 4 Replies View RelatedI would like to hear about sites providing fully managed servers.
View 14 Replies View RelatedWe recently moved all our hosting accounts from our servers to new servers with a new host. In the process of this move, after moving all the domains and setting the nameserver ips to the new ips, none of the sites are pulling up. I changed the ip for all nameservers to the ones provided to me by the new host but we cannot figure out why the sites are not pulling up, he says everything on his end is fine? Talking about 100+ clients who have been down for over a day now after changing the nameservers and cannot figure out whats going on. All we did was set the ips on my current nameservers to the new ips below.
Now they are claiming they can bring the sites up, but none of the clients I have talked to can bring them up. Also I cannot bring up any domains or ping them from my home or work.
Example domains that are not working that were moved:
bluetongueskinks.net
pokemongamesnow.com
The 204.16.247.150/~username works fine.
See 204.16.247.150/~pokemon
The accounts transferred over fine in WHM. We were using a dns redirect in WHM on the old server before changing nameservers to make sure it pulled them all up fine.
ips for the nameservers 204.16.247.150 and 204.16.244.150.
In your opinion how much downtime is too much downtime?
1, 2, 5 hours over the course of a month? 99.8%, 98%, 95% total uptime too little?
I mean I can understand technical difficulties and I am willing to be patient with my host especially when the service (when it is up) is good but where exactly do you draw the line, start asking questions, or canceling that contract and demanding your refund?
i have 150 domains my server I wish it to migrate to a new server I can do restore domains, mail and users and data, stats to new server. I need minimum downtime so I need your's advice step by step which service need to restore first so my user get minimum downtime.
WIndows 2003 Enterprise
Helm3.2.15.
IIS6.
Smatermail4.
smarterstats.
MSDNS.
MSFTP.
MySQL5.x.
SQL server2005.
.
.
Moved to them recently from Wiredtree as my clients were asking for a uk-based server. I am a small time host, mainly to friends and family.
I've had more downtime in a week with VPS Ville than I ever had with Wiredtree.
i've recently been experiencing a lot of apache downtime on my eUKhost VPS. anyone else having this problem? it's driving me crazy and i'm thinking about moving.
View 7 Replies View RelatedRecently our provider has been having unplanned long outages (along with a complete server move that took several hours). This has turned out uptime statistic from exemplary to mediocre (100% to <99%).
As we are a hosting company and normally have an extremely good amount of uptime, when is it time to give up on the provider? I am extremely concerned this will become regular and our uptime will simply continue to go down the drain, however, they have been good and have been the main attribution to our 100% uptime (along with our great technicians and hardware).
It's not even been a month that I started subscribe a windows 2003 VPS hosting with them and now their website is gone and I am unable to access my VPS server
View 9 Replies View RelatedI am the webmaster for a high level court system. We run mainly .php and MySQL like most do. We are in the process of doing a transfer to 1 and 1. I want to be able to test everything (database wise) before I do the transfer. I thought the best way to do so would be to purchase another DNS name and server and transfer everything there first to test and then when that is fully operational have a redirect to there and do the DNS name transfer from the old site to 1 and 1, and when the DNS name is on 1 and 1 take the redirect off . I don’t want any downtime at all.
This might not be the most cost effective but for downtime I thought it would be the best way, especially when I can have a live test before the transfer.
Hostingzoom
View 10 Replies View RelatedThe downtimes in powervps still stay.
In the forum here i put a story about when i was changed to vz45 from vz69 some months ago and the problem is growing. One month ago, around 1/oct, was a half day.
Yesterday i detect a problem at 08:40 am aprox, and they are working in that but something is AWFUL here.[url]
I have many domains and webservers. so it's hard to monitor everything usually. i heard there are some websites and softwares to do this.
does windows 2003 have anything default like this ? or can anyone suggest the application for my windows 2003 server? which sends alerts if any error is going on my server?
Also there any other websites which is doing this monitoring? because i have some shared accounts and i want to monitor it too.
I'm having a bit of a quabble with my current host because our server was unreachable for an extended period yesterday, and since I made a traceroute that arrived at their datacenter but not at our server, I was assuming it's a crystal clear network issue.
Today however they tell me that a traceroute means nothing. To quote them:
Quote:
Please note that having a traceroute end prematurely does not always indicate a problem with the network it ends at. Being that traffic is typically asynchronous, the return path back to you does not follow the same providers. Your traceroute can not fully take into account network connectivity issues on the return path nor will it show them. You would need a traceroute to and from the server at the time of the issue (while this may be impossible if the server is down, opening a ticket immediately and informing the technician you would like a traceroute to X.X.X.X IP would hopefully catch the return path issue).
What do I make of this? First time I've heard that, when the network is down, I need to contact my host to tell me. But without any polemic - is this what it boils down to?
It is probably acceptable for a site on shared hosting to have some downtime. However, how much is acceptable?
According to Pingdom one of my sites had a total downtime of 14 hrs for Feb. One time it was reportedly down for 4 hrs.
I had set it up to ping every 15 mts. Are these results trustworthy? And if it is should I move my host? Or at least tell them to move my site to another server?
The reason I ask is because I was wondering if this was the norm for shared hosting.
Probably been asked a million times but after spending 30 min searching since the limit is 130 seconds between searches... Anyway, i am VERY unhappy with ModVPS as my server keeps going on and off and on and off and they tell me its "fixed" but it keeps doing it to all of my staff even... anyway enough of that
I purchased a really nice dedicated server and need to know how to migrate all accounts over without having any downtime and allowing people to still use their website as normal. I have about 60 clients and would hate to see one of them upset because their data was lost during propagation when they connected to the old server instead of the new, exc.
Is the best method to setup a cluster through cpanel? Or is there a better way?
I have a server that used to be with Hostgator. There is a hundred accounts and the average load is 0.5. It has 2 gigs of RAM, a Dual-Core Pentium D and 2x Sata HDDs in Raid-1. At one point it started being very often (at least once a day) down. It would be all of the sudden down. I used to monitor it, with 0.2 load average, and all of the sudden, the connection is lost, I can't access the web sites, etc... Fed up, after several weeks pressuring over Hostgator, I cancelled the server, I contracted the same configuration at Softlayer and contracted TouchSupport to manage the new server. They migrated the hundred web sites to the new server... Exact same problem. Every single day, any time of the day the server is down. There's no specific time. And right before it's down, load average is below 1. From the logs, there's nothing unusual. Softlayer changed the CPU and RAM just to make sure. Same problem. It's been a month like this, and I just don't know what to do at this point. Moving to yet another company doesn't seem to be a solution I think. If it were a DoS, load average would be very high before going down, but it's always very low right before. Do you know what may be causing it?
View 14 Replies View RelatedI colo a 1U machine with 2-36gig drives. They're not in RAID, and I have it set to rsync backups to a remote machine on a regular schedule. I have another remote machine functioning as a secondary DNS. Neither of these 2 are on a large upstream pipe. I just bought 2-147gig drives that I'd like to replace the 36g's with. How does this sound for a scenario to accomplish this with little downtime (pre-pardon my noob'ish ways):
1. Do a complete rsync of the filesystem to my remote machine as well as sync the mysql db's (to 1 remote drive).
2. Pop that single rsync'd drive into an external enclosure.
3. Travel to datacenter, once there, plug external drive into laptop and start up a VM that boots off of that drive.
4. Sync again so external drive has the most up-to-date data.
5. Change over IP's from colo to VM on laptop.
6. Shutdown and swap out drives in colo'd box with the new ones.
7. Setup new drives as RAID 1, install OS, then rsync filesystem over from laptop to new drives in colo'd box.
8. Change back IP's.
What am I missing, or is there an easier way without a 2nd colo/dedicated server? Currently, the colo'd machine is using about 1.3Mbit/sec outbound and it's running a low load.
has anyone who is hosting a site been sued because of downtime or lack of service? I would love to hear any and all horror stories!
View 10 Replies View Related