Has Anyone Gotten Sued Due To Downtime Or Similar
Aug 26, 2009has anyone who is hosting a site been sued because of downtime or lack of service? I would love to hear any and all horror stories!
View 10 Replieshas anyone who is hosting a site been sued because of downtime or lack of service? I would love to hear any and all horror stories!
View 10 RepliesI had a client that can no longer afford a dedicated server hes paying for.
Hes been with me for 4 years so I offered to pay for a vps for him for a few months. He had the dedicated server split into 1 linux side and 1 windows side so im going to get 1 linux vps from fsckvps *2gb ram* now im looking for a windows vps that has similar prices as fsckvps because he was only paying 70 per month for the dedi server.
I try to work out a system where I can get the context of an incoming E-mail and input it to another E-mail which I then forward to a different address. Must be able to preconfigure both the incoming and outgoing E-mail addresses so to be working as an automated kind of system. Any ideas, email manager lists, softwares, scripts, even some ticketing system would be considered. Please, do post your experience/knowledge. I just need to makeb a simple simple system to do the job described above.
View 2 Replies View RelatedI'm using 15minuteservers for many years and I like it (connection and tech support), so I'd like to know if someone can recommend me some service with similar quality (it possible with similar price, or cheaper ) just because I don't want to keep all the servers on the same datacenter
I was using theplanet for "the other datacenter", but their prices are much more expensive than 15ms as far as I check
I'd need some config like:
Xeon 3.06 Ghz, 1024 Megs, 200 GB SATA, RAID-1, FreeBSD 6.x
around $200/month
I need to find some webhosting companies that offer the same services as bluehost.com
View 14 Replies View RelatedI am having many accounts with hostgator and have been using them for almost three years now. Their prices are good and service is good also (during the recent 6-8 months).
I am looking for some alternative shared hosting service.
We will need around 15 hosting accounts on different servers, with different dedicated IPs (which should be in different C Class).
For a similar plan (baby) with hostgator, i am spending $9.95 per month. I am looking at reducing the hosting costs.
Cpanel Hosting
Dedicated IPs (in different C Class)
4-8 domains to be hosted
MYSQL and PHP with some basic modules installed
What i am looking for is a reliable company with many servers, on which they can give me
small shared accounts, to host around 4-8 low traffic websites.
My son's have been ordering products from a Japanese website, and I would like to take it a step further and sell some of the products here in Florida. These products vary from shoes, clothes etc.
Basically, I am looking to create a website similar to theirs (gz-b2b.com) ~sorry if links are not allowed, I am not trying to promote them by an means, just trying to follow!~
I would like to register a domain, upload pictures that are organized by a category and have a dedicated email. no online e-checkout stuff, just straight pictures & subsections.
direct me to a cost effective (sub $5/month) webhosting solution, that has a quality web builder built in so I can basically just upload pics and organize sections.
I very much like domaintools Reverse IP tool. However, at $15/month its not that cheap.
anyone know of a tool which does the samething yet cheaper or free
i found the service for backup of SMTP:
If your mail server or network goes down, our backup SMTP can receive and store your incoming e-mail for up to 30 days. E-mail and ecommerce orders will keep coming, giving your IT staff time to repair the problem. Our standard service reattempts delivery every 15 minutes until your mail server is back online.
Seems that is good decision if you want to provide quality services for your cusutmers, but i want to know your opinion regarding this service or similar. did you use services like this , and can you share some experience for this?
I have a wordpress based website hosted at mediatemple.net, I am very happy there but recent functionality I added has casued a big increase in cron processing - MT limits the number of GPU's you can have a month to 1000 and I will exceed this. I think I will have to move off as their other offerings are much more expensive
As someone who ran and sold a web host in the past the first thing I did was search here for peoples views, as im out of the loop on whats new - but wasnt too happy with the results
I am after managed shared hosting as I dont have the time to deal with vps or dedicated
budget of about $30 a month unless something special is out there
24/7 Phone support and live chat support
1500 GPU / Month (Grid Performance Unit) - if monitored
i went thru the web host search and found out this ixhosting & hostexcellence has best offers. But same time i have read several complains about these two providers.
So does anybdy know any provider who can offer similar hosting package as these 2 companies.
Im looking to find Europe based hosting companies that have similar size, support and datacenter facilities like (mt) mediatemple, theplanet or Softlayer.
I have a some needs, because i realy want a quality host with a good support.
So my needs: ....
Is there a colo provider that has a free private network for use between their locations, similar to what SL has for their dedicated servers between facilities? They have 10GigE between their locations, with free unlimited usage.
We have around 40 servers now, and colo would really make sense, but we are doing multicasting stuff so we really need a backend network to support our services, as well as many locations for better delivery quality.
In your opinion how much downtime is too much downtime?
1, 2, 5 hours over the course of a month? 99.8%, 98%, 95% total uptime too little?
I mean I can understand technical difficulties and I am willing to be patient with my host especially when the service (when it is up) is good but where exactly do you draw the line, start asking questions, or canceling that contract and demanding your refund?
i have 150 domains my server I wish it to migrate to a new server I can do restore domains, mail and users and data, stats to new server. I need minimum downtime so I need your's advice step by step which service need to restore first so my user get minimum downtime.
WIndows 2003 Enterprise
Helm3.2.15.
IIS6.
Smatermail4.
smarterstats.
MSDNS.
MSFTP.
MySQL5.x.
SQL server2005.
.
.
Moved to them recently from Wiredtree as my clients were asking for a uk-based server. I am a small time host, mainly to friends and family.
I've had more downtime in a week with VPS Ville than I ever had with Wiredtree.
i've recently been experiencing a lot of apache downtime on my eUKhost VPS. anyone else having this problem? it's driving me crazy and i'm thinking about moving.
View 7 Replies View RelatedRecently our provider has been having unplanned long outages (along with a complete server move that took several hours). This has turned out uptime statistic from exemplary to mediocre (100% to <99%).
As we are a hosting company and normally have an extremely good amount of uptime, when is it time to give up on the provider? I am extremely concerned this will become regular and our uptime will simply continue to go down the drain, however, they have been good and have been the main attribution to our 100% uptime (along with our great technicians and hardware).
It's not even been a month that I started subscribe a windows 2003 VPS hosting with them and now their website is gone and I am unable to access my VPS server
View 9 Replies View RelatedI am the webmaster for a high level court system. We run mainly .php and MySQL like most do. We are in the process of doing a transfer to 1 and 1. I want to be able to test everything (database wise) before I do the transfer. I thought the best way to do so would be to purchase another DNS name and server and transfer everything there first to test and then when that is fully operational have a redirect to there and do the DNS name transfer from the old site to 1 and 1, and when the DNS name is on 1 and 1 take the redirect off . I don’t want any downtime at all.
This might not be the most cost effective but for downtime I thought it would be the best way, especially when I can have a live test before the transfer.
Hostingzoom
View 10 Replies View RelatedThe downtimes in powervps still stay.
In the forum here i put a story about when i was changed to vz45 from vz69 some months ago and the problem is growing. One month ago, around 1/oct, was a half day.
Yesterday i detect a problem at 08:40 am aprox, and they are working in that but something is AWFUL here.[url]
I have many domains and webservers. so it's hard to monitor everything usually. i heard there are some websites and softwares to do this.
does windows 2003 have anything default like this ? or can anyone suggest the application for my windows 2003 server? which sends alerts if any error is going on my server?
Also there any other websites which is doing this monitoring? because i have some shared accounts and i want to monitor it too.
I'm having a bit of a quabble with my current host because our server was unreachable for an extended period yesterday, and since I made a traceroute that arrived at their datacenter but not at our server, I was assuming it's a crystal clear network issue.
Today however they tell me that a traceroute means nothing. To quote them:
Quote:
Please note that having a traceroute end prematurely does not always indicate a problem with the network it ends at. Being that traffic is typically asynchronous, the return path back to you does not follow the same providers. Your traceroute can not fully take into account network connectivity issues on the return path nor will it show them. You would need a traceroute to and from the server at the time of the issue (while this may be impossible if the server is down, opening a ticket immediately and informing the technician you would like a traceroute to X.X.X.X IP would hopefully catch the return path issue).
What do I make of this? First time I've heard that, when the network is down, I need to contact my host to tell me. But without any polemic - is this what it boils down to?
It is probably acceptable for a site on shared hosting to have some downtime. However, how much is acceptable?
According to Pingdom one of my sites had a total downtime of 14 hrs for Feb. One time it was reportedly down for 4 hrs.
I had set it up to ping every 15 mts. Are these results trustworthy? And if it is should I move my host? Or at least tell them to move my site to another server?
The reason I ask is because I was wondering if this was the norm for shared hosting.
Probably been asked a million times but after spending 30 min searching since the limit is 130 seconds between searches... Anyway, i am VERY unhappy with ModVPS as my server keeps going on and off and on and off and they tell me its "fixed" but it keeps doing it to all of my staff even... anyway enough of that
I purchased a really nice dedicated server and need to know how to migrate all accounts over without having any downtime and allowing people to still use their website as normal. I have about 60 clients and would hate to see one of them upset because their data was lost during propagation when they connected to the old server instead of the new, exc.
Is the best method to setup a cluster through cpanel? Or is there a better way?
I have a server that used to be with Hostgator. There is a hundred accounts and the average load is 0.5. It has 2 gigs of RAM, a Dual-Core Pentium D and 2x Sata HDDs in Raid-1. At one point it started being very often (at least once a day) down. It would be all of the sudden down. I used to monitor it, with 0.2 load average, and all of the sudden, the connection is lost, I can't access the web sites, etc... Fed up, after several weeks pressuring over Hostgator, I cancelled the server, I contracted the same configuration at Softlayer and contracted TouchSupport to manage the new server. They migrated the hundred web sites to the new server... Exact same problem. Every single day, any time of the day the server is down. There's no specific time. And right before it's down, load average is below 1. From the logs, there's nothing unusual. Softlayer changed the CPU and RAM just to make sure. Same problem. It's been a month like this, and I just don't know what to do at this point. Moving to yet another company doesn't seem to be a solution I think. If it were a DoS, load average would be very high before going down, but it's always very low right before. Do you know what may be causing it?
View 14 Replies View RelatedI would like something similar to the business package located here:
http://www.hostgator.com/shared.shtml
But I do NOT want HG, too many bad experiences.
My only requirements are...
-No more than $15/mo
-Unlimited domains
-At least 100GB of bandwidth a month
-Supports PHP
-Some type of control panel (preferably cpanel)
Any suggestions are GREATLY appreciated.
I colo a 1U machine with 2-36gig drives. They're not in RAID, and I have it set to rsync backups to a remote machine on a regular schedule. I have another remote machine functioning as a secondary DNS. Neither of these 2 are on a large upstream pipe. I just bought 2-147gig drives that I'd like to replace the 36g's with. How does this sound for a scenario to accomplish this with little downtime (pre-pardon my noob'ish ways):
1. Do a complete rsync of the filesystem to my remote machine as well as sync the mysql db's (to 1 remote drive).
2. Pop that single rsync'd drive into an external enclosure.
3. Travel to datacenter, once there, plug external drive into laptop and start up a VM that boots off of that drive.
4. Sync again so external drive has the most up-to-date data.
5. Change over IP's from colo to VM on laptop.
6. Shutdown and swap out drives in colo'd box with the new ones.
7. Setup new drives as RAID 1, install OS, then rsync filesystem over from laptop to new drives in colo'd box.
8. Change back IP's.
What am I missing, or is there an easier way without a 2nd colo/dedicated server? Currently, the colo'd machine is using about 1.3Mbit/sec outbound and it's running a low load.
to change my dedicated server IP, for certain reason. Besides changing nameserver, can anyone guide me to do it via SSH? I've no CP.
View 4 Replies View Relatedto migrate domains to another server with zero downtime. There is a panel (but its webminish) and I have full root access to everything so this will be a hands on job.
The thread I recalled seeing was about someone hosting shoutcast servers and they wanted to migrate and there was a way they did this without any downtime.
I can't remember the details but it had a way to redirect all traffic to the new machines. This would be great, as I also want to direct all traffic including mails (not just HTTP).