How To Deal With Scammers/fraudulent Websites
Mar 7, 2007
Something happened to me lately that forced me to think about this (please note, I am not a host): I noticed an unauthorized charge to my credit card by a shady online company that I probably should have never done business with in the first place.
I did a whois, and got their host information, IP, etc. And I was wondering what the procedure normally is for informing hosting companies about fraudulent clients.
Furthermore, what steps do hosts take to insure that frauds do not scam others as well. If I submit enough evidence to them, can they take any action?
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Jun 19, 2008
i like to start is to know why this company treated its customers the worst treatment
engaged the services of this company in the month of march 2008
The workers have started well treated but the support was very slow in responding to the tickets, I was always solve their problems themselves
In the recent period've Arrest 5 server others have, and I pay a monthly $ 500, but this is not the problem, the problem was me that he was working on one of Saba servers, you've done with them, but closed all servers
Asked them to open servers and already opened and you have to close any dispatch from within the server
Two days later stopped both server and when you ask them again grocery SPIKE
The surprised them that I locked all means of transmission from the server
Then a senior, said, we Ntasef history and an old letter
Has been re-booting again Servers
Nicola want to Pak in August of servers you've licked
Director said after day 20 of this month
And then request a copy of my visa by paying
And sent them to the ticket by photo
And then close down its servers for the third time
He said after the access to your file Alaspam
Director does not allow you operate the service
-------------------------------------------
When you ask them retroactive, which paid me money, Give me a backup
The answer is rejected?
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Apr 14, 2008
I'd just like to tell you about my experience with HostNine.com from a web development point of view.
I have recently coded their new website from PSD to HTML files, for the agreed fee of £177. 50% has been paid upfront, and a further 50% paid upon completion.
The work was completed 6 days ago, and since this I have been in contact with the company on a daily basis. I have been ignored and shunned away. I have been blocked from viewing their website (prooven), blocked from their AIM accounts (proven) and their online and telephone supports have been highly dismissive.
Only today, when I put pressure on the Operations Manager (whom I was dealing with - Ben Gabler), by ringing him directly, did I get a proper email response:
Quote:
At this point we are not satisfied with your work and have no need for the layout. We have had several professional coders look at the code and have said it's not professional at all. I'm sorry things did not work out and we wish you the best.
I'd like to point out two things - my code is of the utmost excellence as many of you will know. I'm awaiting to hear what his professional coders have to say. Also, a deadline was never set in any of the E-Mail correspondance or MSN correspondance, all of which I have logs for. I completed the work in 3 days - timely enough one should think.
This company is rude, obnoxious and does not operate in a professional manner. Their telephone support answer the phone as "Hey, whats up?" and end the conversations with "Alright Jonny, see ya.." when I introduced myself as Jonathan Nathanson. Overall, I wouldn't reccomend them to anyone, and I am currently seeking guidance as to what I can do from here.
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Jan 7, 2007
On 3rd of Jan 2007, a person by the name <name removed>has made a fraudulent purchase for a hosting site I developed and designed.
The whole site can be viewed at [url]
I developed and designed the site. I'm writing everyone a message here to warn everyone NOT to sign up their hosting packages when they see the above stolen site. The site is sold only exclusively so only the fraudulent buyer owns a copy of it. And I will not sell this site to anyone again. I can't tolerate cheat and will seek legal advice to file a case against Paypal and this fraudulent buyer.
This briefly what happened..
A payment is made by this fraudulent buyer on 3rd of Jan 2007. I checked the payment mode made is instant and not by credit card. He proceed to contact me at MSN after the payment is made. We chat on MSN and I prepared the files for him to review online and zipped up a copy for him to download from my server. Everything goes on smoothly until I received an email notification from Paypal stating the fund is unauthorized and my account is freezed.
This is the very first time I encountered this despite I've been providing online services and received payments by Paypal for years. I was fluttered and tried to contact the fraudulent buyer and I assumed it could be a misunderstanding. The buyer did not respond to my MSN message.
Within mins after I MSN him for clarification, I received an email from the said Paypal account owner stating he doesn't authorized the transaction and demand a full refund else he will commence legal actions. It is only to my awareness that this could be a fraudulent case. I MSN the fraud buyer and told him I have logged his IP which I really did. He quickly responded stating he doesn't know what happened.
While MSN with the fraud buyer, I simultaneously replied the email to the said PP account owner for verification and I requested the PP owner to sign in to MSN for verification. The PP account owner was suddenly not responsive and I carry on with the MSN conversation with the fraudulent buyer alone. The conversation turns ugly which he insisted this is an issue with PP and because I use PP, I am responsible for this to happen.
He last sentence in the conversation ends with " learn a few lessions your ****ing american, lovely 9/11, I partyed that day oh what fun" and that said PP account owner signed in shortly after. And instead of having the conversation with the fraudulent buyer and I together, he opened a new window and at that moment, the buyer disappeard offline. Yes, I do SUSPECT both identities belong to 1 person but I will not revealed much details on this part at this moment of time because I do not want the fraudulent buyer to get prepared to cover his ***.
I am very disgusted and disappointed by the way Paypal has handled this.
After receiving Paypal notification of unauthorized fund, the email request me to sign in to the resolution center to resolve it. HOWEVER, when I clicked the resolved button, there isn't any appropriate option for me to state my case as my item is not shipped, it is being downloaded. And when I click on "open a dispute", the options are meant solely for BUYERS only. Puzzled for a while and not knowing what to do, I use the option for OTHER and typed in a few lines telling me that I have logged all correspondences and the IP address which I will forward to them immediately when they requested it.
And before I get relieved from the dismay and I spent the entire day worrying and hoping for their call or email, Paypal closed the case within 36hours the dispute is opened! I was informed by a few short sentence stating the unauthorized access is valid and the case is closed. I, the seller, who have lost both items and money are not being asked for verification are shocked of how can this be justified? And I'm also liable for the transaction fee incurred!! This is ridiculous!
I have tried to contact Paypal after the case is closed. I tried to call PP but all I received is auto helpline which I couldn't find the appropriate group and I tried to go to the Help center and couldn't find the appropriate option to send my concern. The whole help center is designed to help Buyers to complain against Sellers and for PP to increase their users base. But I still send it under the option of Seller Protection Policy. I have also tried to email Paypal numerous times asking for verification on what are the steps they have taken to justify the case is closed? How do they proof that the access is unauthorized and how do they proof that the two identities are of two individuals and not in cahoots?
I was utterly angry with this and I can truly understand why that fraudulent buyer is laughing at me choosing Paypal as the payment gateway. The fraudulent buyer is obviously taking advantage of Paypal's inability, reluctance and lack of attention to protect their sellers from fraudulent acts.
The most hilarious part is, yesterday, I received a bounced mail from the email address I sent to Paypal. And today, I received an email from Paypal today telling me they have noted the transaction detail and THAT is a reply of mine which I sent within 5 mins on the very FIRST day I received the unauthorized fund notice. That means they closed the case even without even knowing what happened. WTF!!
And please all, do not allow this fraudulent buyer to get away easily. I DID NOT sell any copy of this site to anyone and only to that fraudulent buyer who cheated it. So, there shouldn't be anyone owning it except that fraudulent buyer. Do not let any innocents to fall into his trap again! He is setting up a hosting business and I am sure he will read this post here.
I've seek legal advice and I'm filing a suit against Paypal and the fraudulent buyer with all the proofs I have collected and documented. It is very obvious and clear that Paypal has encouraged fraudulent attempts by their lack of commitment and dedication to their users. Being rich and influential doesn't not give them the rights to led us by the nose.
I'm giving a chronological view of the whole incident and I'll follow up with more details. I will only do so after the case is filed and the hearing is done. And the identity of the Paypal account owner will be revealed after the filing is made.
If you are that fraudulent buyer reading this, I've given you chances to admit it and paid for it but you disregard it. I will honour my word and make sure everyone gets what they deserved. This is my hardwork which I spent time and effort doing it and you take it away within mins without guilt, I've told you it is going to cost you 100 times more when you cheat. Be very prepared for it.
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Feb 27, 2009
Anyone knows if crucial.com.au is really Crucial Paradigm? I placed an order on this website for a VPS for a customer of mine on 19th, paid the invoice on the same day using PayPal, but my order was never setup. 2 days ago I submitted a Support ticket but they still don't answer it. It's now over 1 week since I ordered. Just a warning to anyone considering this company.
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May 15, 2008
Anyone knows about this company? I have taken hosting from them yesterday everything was fine. When i woke up today the server was unreachable. Then i waited for 6hours waiting to upload my 1000$ project custom script made for my site. Its unconnectable still.
Then i got a funny email from prolimehost ceo(kid)
'Hello
Hope you are fine there
we apologize for our site down issue
as you have heard that there is terrorist attack in India
and we are also affected by it,that is the reason why our site is down and all our service are too down
we will be back in next 48 houre
we hope that you will cooperate with us In This bad time
Regards
Rounak jain
Ceo-prolimehost.com"
WTH terrorists taking down servers? (He himself looks a terrorist to me)
He tries to act like a ceo in real he looks like a jerk scamming peoples money on the net. I lost my precious 2 days due to this jerk.
From his name he looks like an Indian illiterate scammed my 3$ eventhough its less amount i was about to pay him 1 year hosting. Beware of this scammer never go for such lame hosts. Thank god i dint have any data loss.
They say they have 24/7 people staffed, where were those kiddies during the server down?, I'd just say STAY AWAY from these kids.
although, if you'd like to loose your data you may happily order your account from them. Good Luck
I have reported them to various anti-fraud companies and i hope they wont come back.
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Nov 17, 2008
1. In my dedicated server installed hdd 120 GB(Ordered 320 Gb)
2. YUM - is not working in my server
3. Underestimated the speed to 10 kb / s
SCREEN: [url]
4. They accused us that we are using p2p, although we did not do
5. Refused to return the money.
Let them crush those $ 130.
This hoster only problem, always something does not work, then you are accused of violating the terms of use
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May 8, 2009
Seems blacklotus.net, blccgold.com and whole the IRC company it's a really BLACK business! BlackLotus.net is "legally" providing hosting for HYIP SCAMS (en.wikipedia.org/wiki/HYIP)
Clear Proof:
Domain: Libertyreservebank.com
Ip address: 208.64.126.97
Whois record of 208.64.126.97:
OrgName: Black Lotus Communications
OrgID: BLC-92
Address: 3419 Virginia Beach Blvd. #D5
City: Virginia Beach
StateProv: VA
PostalCode: 23452
Country: US
NetRange: 208.64.120.0 - 208.64.127.255
CIDR: 208.64.120.0/21
OriginAS: AS32421
NetName: BLACK-LOTUS-COMMUNICATIONS
NetHandle: NET-208-64-120-0-1
Parent: NET-208-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.BLACKLOTUS.NET
NameServer: NS2.BLACKLOTUS.NET
Comment:
RegDate: 2005-12-22
Updated: 2008-02-06
Unfortunately they don't answer abuse reports.
Moreover, if you'll contact them about hosting for ChildPorn,HYIP or similar BLACK content they'll redirects you to sister site blccgold.com for the BLACK hosting services, just ask them.
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Dec 11, 2008
servage is sure a compagny of scammers for me, beside all horrible stories of them with theirs clients, the new one is that:
yesterday they suspend my account with all my domains with them, WHY, because i dont want to pay 14.95$ te renew the free domain name that they has offered for FREE when i have signed with them.
so my concern, why suspend all domains for force me to renew a domain name that supposed FREE for 15$, why not suspend only this specifique domain, or simply let them deleted.
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Aug 24, 2007
Moxie hosting, is to be know to scammers, Liers, and theifs, He had me saying that jin a yearly contract, that it would be the best deal, for me, and that he has 0 down time, and that hew connect with Peir 1, Hydro an so on.... but I havefound out that he's only with cogent. when I approch Sean Corbin, he stated to me that it wasn't noe of my business, and that he's not in fault, in saying anything like this. it was so many down time, and again, i approch nim about it, he stated that it wasn't his fault and that i would not have any refund for my down time. in 1 week i was down at least 18hrs wow thats lots.. all this was done in the first month I was Moxie Hosting, So i decided to cancell services with them, he stated to me that I was in a year contract, and that it was to bad, for me to deal with it. So i stop payment, and untill this matter was closed or resolves. *** soon I stop payment on my account, Sean Corbin, threating me to up or he would take me down, and keep my servers... my IT personal was able to down load all my information, off my servers, in case that I don't get it returned! and I deciede to wipe eveything out casue I didn't want him to snoop in my server! every time he had a chance he was stating that it was in my contract to give him my admin password, so we did but we monitored it and found acces to server 5 times in 3 days, after he stated that he was going to shut me down, and day before, we wipe all my info off the server cause I knew that he wouldn't give it back.
Sean Corbin, should not be trusted, and hes's theif
here are more link to about Moxies Hosting
so beware of moxie Hosting not to be trusted!
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Sep 4, 2008
yesterday andhrahost.com hacked our WHMCS and sent emails to many of our customer
here is the screen shoot ,
[url]
[url]
he also deleted all admin logs but luckily.i took this screen shoot
Around 2 month back also this happen with us and we even informed OC3 about it but that time also. Mr Alex Ferrari From OC3 networks replied to me and didn't took any action on it.we daily get spam from oc3 networks ip.
regularly they were trying to hack our whmcs and yesterday they did it
i have even sent email to OC3 network and this time also ne reply from them and the hacker,spammer server is still up and selling warez hosting , illigal hosting openly.
Kindly guide me how to proceed to take actions against OC3 netwokrs and against that hostig company who is doing this regurarely.
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Nov 22, 2007
I am writting this becasue i am tired of playing games with this company called E-Dentify Internet, aka EASYRACKS.NL and they are refusing to issue me a full refund
I paid for 3 servers appox 1 month ago
Intel Pentium 4 3,2Ghz/1GB DDRRAM/160GB 7200RPM HDD
Intel Pentium 4 3,2Ghz/2GB DDRRAM/160GB 7200RPM HDD
Intel Core2Duo E6750 2,67Ghz/4GB DDR2RAM/320GB 7200RPM HDD
After i paid i sent an email straight to them to confirm my payment and email me back and tell me the eta on the server setup. I waited around 4 days, i sent them another email stating if i didnt hear anything back i might have to open a dispute with paypal. I finally got a reply, this is what it said
'Money recieved, you can see in your paypal.
Core2Duo and 1 P4 machine will be done tomorrow."
Waited the next day, still nothing, so i sent another email,
Finally after 8 days of waiting i got 1 server, but guess what? its the wrong server. I got Core2Duo 6600, 2.40GHz/ 3.5gig ram when i paid for Core2Duo E6750 2,67Ghz/4GB. Now if i walked into a store and paid for something i expect exactly what was advertised and stated
I emailed these guys back to ask why this has happened, and no reply what so ever so i figured id call. I called this guy named "Paul", i talked to him for about 10 minutes explaining what i got and i did not get what i paid for and these were his exact words " thats ******** ". Now i dont run a company but i do know that their should be some respect between the buyer and seller. I then told him, i have been waiting around 2 weeks for a server and i just want a refund.
He said that a refund cannot be made as we already delivered the servers. I told him i received a server which was not what i paid for, and i still have not received the other 2 servers. He then said ok we will give you a refund but we have to minus out the price for the server info we sent you. I stated my claim professionally and asked that they refund me via paypal and issue me a full refund of 266 EURO and he stated that cannot be done and the refund amount would be less then 266 EURO. After 10 minutes of telling him he said ok but still was hesitant to talk about the refund.
After i hung up i emailed them, and i got a response saying forward me your bank details. I asked why? he said thats the only way they refund. I really do not understand why they would want to do it via bank as i live in another country. Anyway i sent him my bank details
It has now been over 17 days since he confirmed that my refund would be sent
I have now filed a dispute with paypal and i explained everything in my claim, Paul did reply as i am guessing they dont like disputes and this is what he said
" Hello,Servers we're delivered but rejected by the customer. All in
agreement with out TOC.Refund will not be issued."
Is this guy some kind of joke? I did not reject the servers, if he had delivered what was paid for, i would have happily waited
Where is my refund Paul? This is absolutely shocking the way i have been treated and your lies are extremely bad
I did not pay 266EURO to you for nothing. I do not want your services anymore and i highly recommend everyone stay away from this company. They will take your money and not respond to your emails. I have to send 5 emails just to get their attention to respond to me
again i repeat do not deal with www.easyracks.nl or E-Dentify, complete scammers and liars.
Im glad they have the dispute system in paypal, i am guessing i will get my money back after nearly 1.5 months of waiting around.
If you guys dont beleive me just do a search here for easyracks.nl their is a post about paul scamming another dude on this forum. These guys need to be stopped. I can also get my server admin to confirm all
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Nov 8, 2009
is this a good deal for a sever for $69 a month
320GB STORAGE
3,000GB MONTHLY TRAFFIC
2.6Ghz AMD PHENOM II X3
2GB RAM MEMORY
how do i prevent the hosting company from significantly raising my monthly cost?
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Mar 24, 2009
I have a 100 mbps unmetered dedicated server + cpanel = $425 in 10TB.com and I would like to hear if you guys can advice me on a better deal, I have seen lately great offers for less, so I wonder if I am paying more than the average for a 100 mbps unmetered dedicated + cpanel. I don't complain service is good, well theplanet was better but even more expensive.
I have an adult video site so all i need is bandwidth.
I appreciate your feedback on current prices and what i paid there. $425 for unmetered 100 mbps dedicated + cpanel is okay? paying a lot more? After all 10tb is a reseller, so should i go to another reseller that charge less?
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Dec 9, 2008
can you share here what's the best deal you find in this holiday?
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Oct 28, 2008
Recently I noticed the load on one of my servers way beyound what I would expect it to be. I run multi processor servers and even during a backup the load is only around 1.5.
But lately I noticed peak loads that high under normal web traffic.
I know 1.5 is low on an multi processor server, but I am hoping to add much more to those machines and with sustained load that high it leaves no room for expansion. The servers are not cheap, so adding another server to the cluster can only be done if I make money from the last one I added.
I checked the traffic levels and they were very high. After further review I had some bots hitting sites at over 1200 pages a minute. Multiply that by a few hundred bots and clearly I could have a load issue. The potential is there to bring any server to its knees when delivering those volumes.
I created programing to watch connections and block the abusive bots. While logging I became aware of over 600 bots crawling my servers. Many bots from, Japan, China, Germany and so on and on, useless to my customers even if they are legit search indexes.
Another problem I see is that the bots are running from many ip addresses and hitting the same sites from multiple ips at the same time. Why would the need to do that?
Among other things I decided to validate googlebot, msn and yahoo with dns lookups so I could determine that they were actually their bots and not imposters. In 24 hours I found valid bots from the big three hitting one server from 1100 different ips.
Now we are looking at thousands of vaild bots and thousands more email harvesters and content theives.
As a host, the number of sites I can host on a server is greatly reduced by the bot traffic. My customers do not want to hear that their website was being crawled at 3,000 pages a minute and that is why they could not access it. Of course they will blame it on me.
I was able to filter the bots at a firewall level and drop connections based on reverse dns lookups and site crawl rates and my server sits around 0.05 most of the time even with hundreds of pages a minute being accessed.
I am wondering how the rest of you hosts deal with this problem. Do you leave it up to your hosting customers? Or do you have some type of filter to get rid of the bots.
When you have a few sites it is not really a problem, but as you grow it grows exponetially out of control.
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Jan 7, 2007
My site is hosted on Dreamhost and gets over 1 million hits a day. The site is highly optimized, so it can handle the load easily without slowing the server down. Most pages have a loading time of under 0.2 seconds.
However, Dreamhost is telling me now that I'm using up too many "connections" and have limited my connections to 150 every 3 seconds (or so they say). Now 503 errors are coming up left and right, and its highly annoying to me and my users. Oh, and Dreamhost has mentioned several times that I'm oh such a very good candidate to upgrade to $400/mo dedicated hosting (from $8/mo currently).
So my question is, is this connection restriction really a valid concern of Dreamhost or are they just trying to milk me for money because my site is popular?
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Jul 27, 2008
we have a dedicated server licent who host a big forum with 1G big SQL size
Dual Xeon
3G ram
SCSI 10K RPM main drive
Cpanel server and cpanel auto backuo
load is always under 2 and ram is MORE than enough.
everytimes auto backup run, his forum HANGS due to large size of SQL at least 10 minutes.
Issue is that he targets at 2 very different time zone , he expects NO downtime/HANGS at all
how to deal with this big SQL dumping issue?
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Feb 18, 2007
In this php page, I dont have any code related to mail. But the header is clearly showing
Return-path: <email@domain.com>
Received: from apache by server-name with local (Exim 4.63)
(envelope-from < email@domain.com >)
id 1HIhVz-0006CN-0l
for kris.bodine@okstate.edu; Sun, 18 Feb 2007 15:35:23 +0700
To: kris.bodine@okstate.edu
Subject: Good Day
X-PHP-Script: www.domain.com/path/filename.php for 195.166.234.251
From: Victor Tommy <tommyvic@mail.ru>
Reply-To: vic-tommy@hotmail.com
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 8bit
Message-Id: <E1HIhVz-0006CN-0l@server-name>
Date: Sun, 18 Feb 2007 15:35:23 +0700
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Jan 21, 2007
Whenever I try out a vps or dedicated the first thing I do is run Unixbench WHT on it.
I have been trying to compile on different systems a mixture of 32bit, 64bit, Fedora, Ubuntu etc, and in many instances the compilation fails the first time around.
e.g on a 32bit Ubuntu system I had to switch to gcc-3.4, instead of 4.0.3 for compilation to succeed.
Is there any place I can try and have this issues resolved when they arise?
Unsurprisingly it always appears to compile okay on 32bit Fedora/Centos Virtuozzo systems.
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Dec 14, 2008
We've browsed/searched a lot these last years and I believe fdcservers has the best bandwidth deal, with stability and a good service.
We've been searching the last days and found some other companies (ex 10TB.com). Are there any other companies that would offer something as 'good' as fdc regarding bandwidth?
10TB says they use softlayer's DC but it seems they don't use their network (got that information on a chat with SL's sales) so in my opinion there is no benefits to be on SL's DC if we don't use their network which is really good/stable. We've found that 10tb.com is a new company and their site has 404 and incorrect contact e-mails address which made we 'quit' the signup process.. (and because it is hard to 'trust' a new company with lot of bandwidth - and errors on their website - when there are others on the market for a long time that couldn't offer it).
What do you think about 10tb.com? Other options? What about fdc? Is it worth going with them to host streaming ? We need as much bandwidth as possible, but we also need quality.
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Feb 29, 2008
I'm thinking about a couple of different deals, and as I'm not a hardware expert I wondered if anyone could help me out with this.
Server 1:
Quad-Core Xeon X3220 2.4 Ghz/2x4MB (expensive)
1066FSB 2GB RAM ECC
500 GB SATA 7200 133 RPM
Server 2 (the cheapest):
AMD Athlon 64 X2 6000+ Dual Core
6 GB DDR2 RAM
2 x 750 GB SATA II
Server 3 (medium price):
Core™2Duo 2x2,0 GHz
3 GB DDR2 RAM
2x320 GB SATA
I have a website where each page is around 200KB and uses a simple MySql db. Around how many pageviews would each of the servers above manage a day? They are all 100mbit dedicated. What server is the best choice.
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Apr 12, 2007
I'm after a Linux shared hosting package with all the usuals: webalizer, php, mysql, phpmyadmin, subdomains, ftp accounts, that will give us a percentage when we refer a customer.
Basically every time we get a new client we'd like to get a little pay out for it.
We'd go for reliability over cost. Is anyone running anything like this?
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May 19, 2007
I have a spamcop report saying that my site was spamvertised.
If true (and I don't even know how to verify it), it was through no doing of my own.
Is there a way to deal with that?
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Apr 2, 2009
How does Hivelocity deal with DDos Attacks?
Do they have any similar protection to ThePlanet or Softlayer?
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Mar 24, 2009
I run and maintain many websites on a shared server (ICDSoft)
While I am extremely happy with their service and support, the outages are still a problem when they happen. Especially for the e-commerce customers.
They are beginning to ask what do we do in this situation? Generally I reply, there is nothing to do but wait in this situation.
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Aug 30, 2008
soon my company will start selling VPS'S ... now question for all vps providers, what do you do when someone request chargeback for cPanel / directadmin license?
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Nov 15, 2007
This company is going down hill as far as I am concerned. There are too many other options out there than to waste your time with this company. They used to be great... I have set-up 3 accounts with them and referred others there as well... I also have a web designer friend who uses them all the time is also becoming concerned. He also said that their security certificate is expired.
My problem is a large percentage of emails sent to me from various addresses are now rejected by their server and I am receiving phone calls from numerous people saying they can no longer email me. Onsmart refuses to address the issues and has been extremely rude and unhelpful. The error messages clearly say they are rejected by them.. go figure? They are not willing to help me with the problem and are at the point of ignoring me as well.
I switched hosts (did not have a choice) and I am now receiving flawless performance. Peter one of the Reps closed a chat window on me after replying with a rude comment and Sandy then came on with no greeting and took forever between replies. Personally I have done nothing wrong but unfortunately they do not feel that way. You get the feeling they sit around complaining about you when you have a problem. Here is the chat log right after being "hung up" on by Peter. Save yourself the hassle they are the most unreliable host I have ever dealt with and have the worst customer service.
Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Sandy'
Sandy: hi (note there was a long pause here)
myname: Hi there... I was in the middle of talking to Peter and then it said chat ended?
Sandy: ok (even longer pause here)
myname: I am sure you are getting frustrated with me but I am really trying to find out why I am receiving numerous calls ect why people cannot send emails to me?
Sandy: Please hold while I check on it.. (they always say this and do nothing)
myname: thanks
Sandy: I've send email to xxxx@xxxx.com
Sandy: and its deliverd properly
Sandy: here are logs from server
Sandy: 2007-11-14 13:29:58 removed for privacy
myname: Thanks I realize that. I can send emails to myself aswell. But am not sure why all of a sudden people who regularly email me get these error messages along with new people. I know it is easy to blame them which I would love it if it was the case.
myname: Do you know why it may be happening to them?
Sandy: or our server IP address blocked in their network
Sandy: so many reasons not to get emails
myname: I know but honestly if you had an email address you have been using for almost a year and then 5+ of people you know say "hey I can no longer send you emails..." wouldn't you be concerned? I'm not trying to be difficult I really don't think this is their problem but just don't know what to do...
myname: I haven't received your email yet either...
myname: ok I just received your email... (like 5 minutes later)
Sandy: did you check xxxx@..
myname: just got it
Sandy: humm..
Sandy: ok
myname: I understand this is a weird problem I am sorry. I am sure you feel that everything is working but I honestly don't believe it is. I appreciate your time but as of now my emails don't work all the time.... can you contact me if you find anything cause clearly this isn't going anywhere...
myname: I think I may need to find another host if this persists.... see ya
Sandy: did you check through webmail
Sandy: ok
myname: I tried that
Sandy: ok
myname: They werent there either
myname: if you find out anything just let me know. thanks
near the end of the chat I was waiting minutes to receive a response... couldn't help but feel they were trying to get me to close the window.
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Mar 6, 2007
I represent a small software development company out of Bellevue, WA. For the longest time we had our server (3U rack) based in Sunny Southern California. We were paying $150/m for 3mbit connection with six IPs. We use the server for work as well as hosting a gaming community. We'd host half-life 2 servers for friends and family for the longest time.
We began to go over our monthly bandwidth allocation limits late last year and had to shell out for the overage charges. Not a big deal. However, a good friend of one of my associates said he could get us free hosting up here in Seattle if we moved our machine.
I was skeptical, but he said he knew someone who was an employee at one of the major datacenters here in Seattle and that she could get us in as long as we hosted her website. We moved our box in November of 2006. It is now March 6, 2007, and we just received word that we've been had. I guess the employee at said datacenter broke some rules and as a result lost privilages to host her own private machine.
So, while she was busy leading us along, we were basically frozen as a small start-up company as our servers were offline and our ability to function without this machine online was greatly hindered.
So, today I was turned onto this website as a place to find answers to questions about hosting. Well, here's my question.
Does anyone know of anywhere in the Pacific Northwest and/or Northern California that provides affordable hosting and quality service? We're looking for rack space for our 3U server and a 3mbit connection. Ideally we'd like more bandwidth than this as 3mbit wasn't enough at our old location... however, considering the amount of loss we've taken during this disaster, we'll settle for anything. We also only need 1 IP, but more wouldn't be a bad thing.
The key word here is affordable. We are starving college kids and hosting is expensive.
We're quite desperate, so any suggestions would be greatly appreciated. Again, we're looking for cheap/affordable hosting sollutions in the Pacific Northwest that meets the above requirements.
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Apr 21, 2009
What would you prefer and why?
Would you prefer 6 free months on a new sign up.
OR
A special built package that is loaded with things for a good price?
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Jan 1, 2009
I am using a email list manager to keep contact of our client and I need to send few thousand emails to my members occationally. Now I have noticed that gmail, hotmail and others consider you as a spammer if you send too many email.
But my contacts are legitemate. How Can it manage this list fairly?
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