EASYRACKS.NL - SCAMMERS 266 Euro Lost - Paul Scammer
Nov 22, 2007
I am writting this becasue i am tired of playing games with this company called E-Dentify Internet, aka EASYRACKS.NL and they are refusing to issue me a full refund
I paid for 3 servers appox 1 month ago
Intel Pentium 4 3,2Ghz/1GB DDRRAM/160GB 7200RPM HDD
Intel Pentium 4 3,2Ghz/2GB DDRRAM/160GB 7200RPM HDD
Intel Core2Duo E6750 2,67Ghz/4GB DDR2RAM/320GB 7200RPM HDD
After i paid i sent an email straight to them to confirm my payment and email me back and tell me the eta on the server setup. I waited around 4 days, i sent them another email stating if i didnt hear anything back i might have to open a dispute with paypal. I finally got a reply, this is what it said
'Money recieved, you can see in your paypal.
Core2Duo and 1 P4 machine will be done tomorrow."
Waited the next day, still nothing, so i sent another email,
Finally after 8 days of waiting i got 1 server, but guess what? its the wrong server. I got Core2Duo 6600, 2.40GHz/ 3.5gig ram when i paid for Core2Duo E6750 2,67Ghz/4GB. Now if i walked into a store and paid for something i expect exactly what was advertised and stated
I emailed these guys back to ask why this has happened, and no reply what so ever so i figured id call. I called this guy named "Paul", i talked to him for about 10 minutes explaining what i got and i did not get what i paid for and these were his exact words " thats ******** ". Now i dont run a company but i do know that their should be some respect between the buyer and seller. I then told him, i have been waiting around 2 weeks for a server and i just want a refund.
He said that a refund cannot be made as we already delivered the servers. I told him i received a server which was not what i paid for, and i still have not received the other 2 servers. He then said ok we will give you a refund but we have to minus out the price for the server info we sent you. I stated my claim professionally and asked that they refund me via paypal and issue me a full refund of 266 EURO and he stated that cannot be done and the refund amount would be less then 266 EURO. After 10 minutes of telling him he said ok but still was hesitant to talk about the refund.
After i hung up i emailed them, and i got a response saying forward me your bank details. I asked why? he said thats the only way they refund. I really do not understand why they would want to do it via bank as i live in another country. Anyway i sent him my bank details
It has now been over 17 days since he confirmed that my refund would be sent
I have now filed a dispute with paypal and i explained everything in my claim, Paul did reply as i am guessing they dont like disputes and this is what he said
" Hello,Servers we're delivered but rejected by the customer. All in
agreement with out TOC.Refund will not be issued."
Is this guy some kind of joke? I did not reject the servers, if he had delivered what was paid for, i would have happily waited
Where is my refund Paul? This is absolutely shocking the way i have been treated and your lies are extremely bad
I did not pay 266EURO to you for nothing. I do not want your services anymore and i highly recommend everyone stay away from this company. They will take your money and not respond to your emails. I have to send 5 emails just to get their attention to respond to me
again i repeat do not deal with www.easyracks.nl or E-Dentify, complete scammers and liars.
Im glad they have the dispute system in paypal, i am guessing i will get my money back after nearly 1.5 months of waiting around.
If you guys dont beleive me just do a search here for easyracks.nl their is a post about paul scamming another dude on this forum. These guys need to be stopped. I can also get my server admin to confirm all
We currently have over 200 servers in Brazil. But the Megabits here quite expensive. We are looking to hire a remote colocation overseas, may be in Europe or USA, and I need some sugestions from you.
We could travel to such location in order to setup our servers. What we need:
1) 1/4 Rack, to start. Will upgrade soon.
2) A good Megabits value. Unmetered 10, 20 or 50 Mbps wanted.
For some reason i need refund for their webhosting service 6 days before, their sals department said the billing department is not aviailable during christmas holidy, and refund will be done at sunday. but now, it's wednesday, i still got nothing from them and they sales dapartment and billing department even do not response my ticket now!
ClubHostCity, CyberToad, IICT, etc - ALL Scammers - Proof Included
Three months ago I was looking to move to a dedicated server from my VPS account at WiredTree. I posted on a couple of message boards and found an ad on the cPanel.net forum and decided to PM the owner, "Spiral" as he goes by on their forum. That's when my hosting experience started to spiral out of control...
The owner PM'd me back and forth several times (posted below) and mentioned that he "OWNS" most of the large datacenters and hosting providers, even LayeredTech and others even bigger. He went on and on about all the places he owns and how I could get a great discount through him, regardless of where I wanted to go through. He even stated that nobody in the business does anything even half as good as he does. Sounded good enough...
Well, after deciding on the server he suggested at LayeredTech's site, he said he was going to set everything up for me and send me the billing and login details. I got several emails and PMs giving me all the normal info, IPs, addresses, logins, etc. I setup the subscription for payment in PayPal and was happy as could be...
As I started noticing some software issues that I wanted to get help with, since I had a "fully managed" server, I tried contacting the supposedly stellar support for the CyberToad/ClubHostCity/IICT.net/etc company. As I sent numerous emails to the support@clubhostcity.com email address I was told to use, I never once got a response. After finally getting in contact with the admin via a private email address I had, I was told it must have been a fluke and it wouldn't happen again. What I didn't tell them is that I tried sending emails from 8 different email services, both free & premium.
As time went by and I had more issues, I tried repeatedly to contact numerous email accounts and phone numbers that I found across the net for this company, still to no avail. No auto-response, no personal response, no answering machine, nothing.
Finally, this past Friday, my server went completely offline for no apparent reason. Again I tried contacting anybody I could think of and still I got no response. Finally I got a hold of a phone number for the admin and he answered, from his "hospital" bed. He stated that the server had a power supply issue that took out the motherboard and ruined the hard drives. The only option was to wait as they got everything figured out and back online. This was the last I'd hear from the one-man "support" staff.
Well, after three and a half days of trying to call this number back, I got tired of the notice that the number had been disconnected so I dug down and worked as hard as I could at getting LayeredTech to understand my situation and to help me. They looked through their logs and tickets and discovered something that just blew my mind... The reseller cancelled my server and dozens of others for a supposedly "future hardware upgrade reasons". Keep in mind, they cancelled the servers all together, leaving the drives with all the data to be recycled into other member's servers. LT confirmed that there was absolutely nothing wrong with the servers, no hardware or software issues at all. They had been cancelled flat with no upgraded hardware ordered, nothing. They even saw the proof that I've paid for them in advance on time and that I have nothing on my server against any TOS, not even a single curse word.
Finally, after working tirelessly, I convinced LT to put the server back together and keep the hard drive from being wiped. I had 10 hours to get my data moved over to a new service (SoftLayer) that has been absolutely awesome to me. I've gone to a site that is related to this cluster f8ck of companies and saw in the forum that numerous other individuals are having their servers taken offline and haven't been able to get any type of response at all.
Since this issue started, I've done a lot of deep digging and discovered a lot of things that I really don't like about this group of companies that really makes me worry for the safety of other customer's data and businesses. I'm a smart cat and I don't get taken very easily and I'm sure others won't be as fortunate as I was at getting their data back.
Below are some of the pieces of information that I'm sharing for proof...
Quote:
Chat log with Matt Tilson on MSN, screen-name of "mdtilson@hotmail.com" & "CyberToad":
CyberToad: Do you do anything special that requires the system outside of Cpanel or the hosting accounts? Me: nope, I just use it for the websites and the maintenance/setup of said sites CyberToad: LOL. You do realize I own 76 hosting companies and most all the major data centers, right? Me: I wasn't aware of that:-O CyberToad: IE: Not a problem
CyberToad: Did you by chance see my post from earlier this week in Ads / Offers on cpanel forums? Me: I was just looking through the ads/offers section as we speak Me: I see the one you posed but it's for $145/mo Me: I see a decent one for serverpoint CyberToad: That's one of thousands of configurations but one that might work for you here. If that is something you might be interested in, I can give you $20 off the monthly price and apply the VPS upgrade money towards it
Me: thanks do you have a site with the different plans or options or are they mostly per request? CyberToad: I have many, many sites. Top pick for dedicated servers would be [url]. Our main shared / reseller brand would be Clubhost City at [url], for VPS hosting rackforce.net, for free hosting cybertoad.net Me: wow, I'm taking a look at layerdtech right now, this is your company? nice CyberToad: one of many
CyberToad: (Side note, I was on the Plesk development team and using that for many years before getting involved with Cpanel so well familiar with both sides)
CyberToaderver has IMAP, POP3, SMTP, SMTP2, Webmail Me: Sorry, I need to be more clear, Google doesn't have it so don't worry about changing anything for that CyberToad: Spam protection on the server is about 100 years more sophisticated than anything Google has or will likely ever have and probably 200 years ahead of anything Cpanel has by itself
Me: I honestly can't tell you how much of a relief and learning experience it has been to work with somebody that knows what they're doing. I will recommend your companies to everybody I know. I've never been so impressed with customer service for anything CyberToad: PHP v5.2.2 (pre-release) for scripting and v5.2.1 with full options for web sites CyberToad: Oh well you haven't seen our customer service yet! (haven't gotten past me yet..... we have 24 hour monitored support, helpdesk, ticket systems, live chat, AI expert help systems, toll free support, multiple help regional centers, etc Me: Hey, you've already sold me
Me: My site is down again. I'm not able to login even to cPanel to try and restart things and I haven't been able to get a response from ClubHostCity's support staff either. CyberToad: Me: I've sent four different emails to support@clubhostcity.com the past week from different email accounts (including one on the server you host) and have yet to get a response, again. Me:? CyberToad: We haven't received any mail from you
Me: Do you use webmail? CyberToad: Uh yeah .... I'm on the Squirrelmail development team!
Me: I need to get info on who I should contact with urgent issues like my server being unresponsive. I tried looking around at clubhostcity.com and the helpdesk link doesn't work and I'd like to know who I can contact since I have the completely managed service included in my monthly fee. CyberToad: The helpdesk like works perfectly unless you are going to the wrong page. [url]
Me: My site is to a crawl and won't even fully load for me. I'm at work so I can't log into cPanel and see what's going on because of the firewall here. Could you please take a look at my server and see if something going on?
Matt, My server appears to be down again and has been for about 15 hours or more. I tried getting a hold of clubhostcity's support to no avail and I really need my sites back up. Can you please take a look at it?
Me: I don't mean to sound like a jerk but this has been completely unacceptable. I cannot get in contact with anybody to get my server back in gear. It's going to be going on 24 hours and that is unacceptable by any standard. CyberToad: Instead of sending email (especially since your mail provider isn't working right), I would suggest submitting support tickets directly using our helpdesk ticket system at http://support.clubhostcity.com
Me: I can't ever seem to get a response, I've sent this same question around 6 times over the past month or two. I still can't submit any tickets via the support help desk as it doesn't give me any option of where to send one.
Me: My server is completely down and yet again I can't get a hold of anybody with any support at your company. Please respond.
Me: Anything you can do to get this fixed ASAP would be great. The server has been down for almost two days and I've been emailing support@clubhostcity.com trying to get help to no avail.
Me: I know you have other things going on but I really need to have my sites back up. Can you please have the techs move the drive to a new machine or something? It's been 48hrs and I haven't even heard why the server's been down, let alone an ETA on when it'll be up. This is costing me a lot of money by having my business offline.
Me: I have confirmed with LayeredTech that the issue is not hardware or server related but that you (the reseller) actually requested the server be turned off. This is a complete nightmare for my company and you have no right to do this. I need my server back up and running now.
Anyone knows if crucial.com.au is really Crucial Paradigm? I placed an order on this website for a VPS for a customer of mine on 19th, paid the invoice on the same day using PayPal, but my order was never setup. 2 days ago I submitted a Support ticket but they still don't answer it. It's now over 1 week since I ordered. Just a warning to anyone considering this company.
Anyone knows about this company? I have taken hosting from them yesterday everything was fine. When i woke up today the server was unreachable. Then i waited for 6hours waiting to upload my 1000$ project custom script made for my site. Its unconnectable still.
Then i got a funny email from prolimehost ceo(kid)
'Hello Hope you are fine there we apologize for our site down issue as you have heard that there is terrorist attack in India and we are also affected by it,that is the reason why our site is down and all our service are too down we will be back in next 48 houre we hope that you will cooperate with us In This bad time Regards Rounak jain Ceo-prolimehost.com"
WTH terrorists taking down servers? (He himself looks a terrorist to me)
He tries to act like a ceo in real he looks like a jerk scamming peoples money on the net. I lost my precious 2 days due to this jerk.
From his name he looks like an Indian illiterate scammed my 3$ eventhough its less amount i was about to pay him 1 year hosting. Beware of this scammer never go for such lame hosts. Thank god i dint have any data loss.
They say they have 24/7 people staffed, where were those kiddies during the server down?, I'd just say STAY AWAY from these kids. although, if you'd like to loose your data you may happily order your account from them. Good Luck
I have reported them to various anti-fraud companies and i hope they wont come back.
Seems blacklotus.net, blccgold.com and whole the IRC company it's a really BLACK business! BlackLotus.net is "legally" providing hosting for HYIP SCAMS (en.wikipedia.org/wiki/HYIP)
Clear Proof:
Domain: Libertyreservebank.com Ip address: 208.64.126.97
Whois record of 208.64.126.97:
OrgName: Black Lotus Communications OrgID: BLC-92 Address: 3419 Virginia Beach Blvd. #D5 City: Virginia Beach StateProv: VA PostalCode: 23452 Country: US
Moreover, if you'll contact them about hosting for ChildPorn,HYIP or similar BLACK content they'll redirects you to sister site blccgold.com for the BLACK hosting services, just ask them.
servage is sure a compagny of scammers for me, beside all horrible stories of them with theirs clients, the new one is that:
yesterday they suspend my account with all my domains with them, WHY, because i dont want to pay 14.95$ te renew the free domain name that they has offered for FREE when i have signed with them.
so my concern, why suspend all domains for force me to renew a domain name that supposed FREE for 15$, why not suspend only this specifique domain, or simply let them deleted.
Moxie hosting, is to be know to scammers, Liers, and theifs, He had me saying that jin a yearly contract, that it would be the best deal, for me, and that he has 0 down time, and that hew connect with Peir 1, Hydro an so on.... but I havefound out that he's only with cogent. when I approch Sean Corbin, he stated to me that it wasn't noe of my business, and that he's not in fault, in saying anything like this. it was so many down time, and again, i approch nim about it, he stated that it wasn't his fault and that i would not have any refund for my down time. in 1 week i was down at least 18hrs wow thats lots.. all this was done in the first month I was Moxie Hosting, So i decided to cancell services with them, he stated to me that I was in a year contract, and that it was to bad, for me to deal with it. So i stop payment, and untill this matter was closed or resolves. *** soon I stop payment on my account, Sean Corbin, threating me to up or he would take me down, and keep my servers... my IT personal was able to down load all my information, off my servers, in case that I don't get it returned! and I deciede to wipe eveything out casue I didn't want him to snoop in my server! every time he had a chance he was stating that it was in my contract to give him my admin password, so we did but we monitored it and found acces to server 5 times in 3 days, after he stated that he was going to shut me down, and day before, we wipe all my info off the server cause I knew that he wouldn't give it back.
Sean Corbin, should not be trusted, and hes's theif
Something happened to me lately that forced me to think about this (please note, I am not a host): I noticed an unauthorized charge to my credit card by a shady online company that I probably should have never done business with in the first place.
I did a whois, and got their host information, IP, etc. And I was wondering what the procedure normally is for informing hosting companies about fraudulent clients.
Furthermore, what steps do hosts take to insure that frauds do not scam others as well. If I submit enough evidence to them, can they take any action?
yesterday andhrahost.com hacked our WHMCS and sent emails to many of our customer here is the screen shoot ,
[url] [url] he also deleted all admin logs but luckily.i took this screen shoot
Around 2 month back also this happen with us and we even informed OC3 about it but that time also. Mr Alex Ferrari From OC3 networks replied to me and didn't took any action on it.we daily get spam from oc3 networks ip.
regularly they were trying to hack our whmcs and yesterday they did it
i have even sent email to OC3 network and this time also ne reply from them and the hacker,spammer server is still up and selling warez hosting , illigal hosting openly.
Kindly guide me how to proceed to take actions against OC3 netwokrs and against that hostig company who is doing this regurarely.
i have a problem with my server today with centos 4, it dont boot anymore the system report that i have a bad superblock, i have restore it with e2fsck -b 32768 /dev/sda1 but it dont boot, i have try also the other 4 backup but nothing to do, the system report that i have a bad superblock on each partition,
I have a problem with PHP installed on my Linux server.
PHP 5.2.3 worked fine with JSON, MySQL and other libraries.
But when I: - installed FFmpeg-PHP module - added extension=FFmpeg module into php.ini (nothing was changed in php.ini) - installed PHP-devel with yum - rebooted server
PHP stopped working with MySQL and JSON. I've added absolute path for mysql.so in php.ini and it works now. But I couldn't find json.so library on my server (with find command).
So, I've downloaded and compiled Json 1.2 and added absolute path to .so in php.ini, but it doesn't work.
FFmpeg-PHP doesn't work also.
I get these errors in php error log file:
Quote:
[20-Nov-2007 03:27:30] PHP Warning: PHP Startup: json: Unable to initialize module Module compiled with module API=20060613, debug=0, thread-safety=0 PHP compiled with module API=20050922, debug=0, thread-safety=0 These options need to match in Unknown on line 0 [20-Nov-2007 03:27:30] PHP Warning: PHP Startup: ffmpeg: Unable to initialize module Module compiled with module API=20060613, debug=0, thread-safety=0 PHP compiled with module API=20050922, debug=0, thread-safety=0 These options need to match in Unknown on line 0
Trying to set up mysql and php a number of times I have manage to install duplicates. I installed individuals and then found xampp. When trying to get rid of Xampp I seem to have lost some vital info needed for apache. where apache is on Mac X tiger. I need to know what the folder structure is "supposed to be". Terminal is picking up 2 different mysql versions.
a few days ago one of the dedicated servers i was using got wiped out by midphase/softlayer. i also wrote a post on digital point and the users there suggested i mention this incident here for people to know......
This account is currently locked out because a brute force attempt was detected. Please wait 10 minutes and try again. Attempting to login again will only increase this delay. If you frequently experience this problem, we recommend having your username changed to something less generic.
I have registered a domain name with vanguard-hosting and have a hosting with them. But now I can't enter my e-mail nor cpanel. There's a message that I should contact them, but nobody answers the phone and e-mail.
Plus their site vanguard-hosting.com is no longer exist (it redirects to dynadot.com). What's going on?
Is it possible to transfer my domain name to another host provider?
I was trying to istall csf and after all it effect my second vps also and when i ping my ip is ok but not for my domain and when i run ifconfig in my working ip reports:
I'm getting slow server response times I've been struggling with this for quite some while.
Here is what I know so far:
1. My website divinelightingdotcom through justping returns average 60-80% packets lost for all locations but Santa Clara, which usually has 0-20% loss.
2. My VPS is in Dallas
3. My ISP is also in Dallas, yet justping their website returns 0 packets lost
4a. When I ping my site from Atlanta, the avg trip is 44 ms
4b. However, the first access of my website through a browser usually takes about 5-10 seconds to respond
4c. I assume that my customers have this same experience (if so, this is killing me on my sponsored search advertising)
5. subsequent navigation through the website is usually acceptably fast.
6. wait an hour or so, and the initial page load has 5-10 second response delay again (can be any page on the site)
7. perhaps related, WinMTR from my location in Atlanta shows an comcast IP in virginia that consistently has 20% loss. I have opened a trouble ticket with Comcast.
I'm just wanting some feedback in response to what I feel is gross neglegence of a Webhost I used. I have a website thru this company, WebsitePros. They seemed great for someone like myself, a retail business owner/operator w/ no eployees. I pay 1 company to host, market, and provide software for me to build & manage my site & store. My site had an ecommerce store which was mistakenly deleted by someone at their company. They lost all my pics, product descriptions, customer info, etc, from 2 years of business. They have no backups at all for the store (i had to login to my account to manage store using thier software-- no ability to backup the info on my computer). I was told by their supervisor that traditional webhosts like WebsitePros don't backup store files, just the site itself, and that they would only be willing to help rebuild but offer no monetary compensation (oh yeah, and 3months at 1/2 price...sweet). This isn't a case of failure to pay a bill or anything along those lines---they admit total liability. My questions are:
1) Is it not the webhost's responsibility to backup these "store" files?
2) Do I seem unreasonable in asking for damages since they lost all this info, including 100's of customer profiles & outstanding orders?