Hosting Deal Gone Wrong. On Options.

Mar 6, 2007

I represent a small software development company out of Bellevue, WA. For the longest time we had our server (3U rack) based in Sunny Southern California. We were paying $150/m for 3mbit connection with six IPs. We use the server for work as well as hosting a gaming community. We'd host half-life 2 servers for friends and family for the longest time.

We began to go over our monthly bandwidth allocation limits late last year and had to shell out for the overage charges. Not a big deal. However, a good friend of one of my associates said he could get us free hosting up here in Seattle if we moved our machine.

I was skeptical, but he said he knew someone who was an employee at one of the major datacenters here in Seattle and that she could get us in as long as we hosted her website. We moved our box in November of 2006. It is now March 6, 2007, and we just received word that we've been had. I guess the employee at said datacenter broke some rules and as a result lost privilages to host her own private machine.

So, while she was busy leading us along, we were basically frozen as a small start-up company as our servers were offline and our ability to function without this machine online was greatly hindered.

So, today I was turned onto this website as a place to find answers to questions about hosting. Well, here's my question.

Does anyone know of anywhere in the Pacific Northwest and/or Northern California that provides affordable hosting and quality service? We're looking for rack space for our 3U server and a 3mbit connection. Ideally we'd like more bandwidth than this as 3mbit wasn't enough at our old location... however, considering the amount of loss we've taken during this disaster, we'll settle for anything. We also only need 1 IP, but more wouldn't be a bad thing.

The key word here is affordable. We are starving college kids and hosting is expensive.

We're quite desperate, so any suggestions would be greatly appreciated. Again, we're looking for cheap/affordable hosting sollutions in the Pacific Northwest that meets the above requirements.

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Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Sandy'
Sandy: hi (note there was a long pause here)
myname: Hi there... I was in the middle of talking to Peter and then it said chat ended?
Sandy: ok (even longer pause here)
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Sandy: Please hold while I check on it.. (they always say this and do nothing)
myname: thanks
Sandy: I've send email to xxxx@xxxx.com
Sandy: and its deliverd properly
Sandy: here are logs from server
Sandy: 2007-11-14 13:29:58 removed for privacy
myname: Thanks I realize that. I can send emails to myself aswell. But am not sure why all of a sudden people who regularly email me get these error messages along with new people. I know it is easy to blame them which I would love it if it was the case.
myname: Do you know why it may be happening to them?
Sandy: or our server IP address blocked in their network
Sandy: so many reasons not to get emails
myname: I know but honestly if you had an email address you have been using for almost a year and then 5+ of people you know say "hey I can no longer send you emails..." wouldn't you be concerned? I'm not trying to be difficult I really don't think this is their problem but just don't know what to do...
myname: I haven't received your email yet either...
myname: ok I just received your email... (like 5 minutes later)
Sandy: did you check xxxx@..
myname: just got it
Sandy: humm..
Sandy: ok
myname: I understand this is a weird problem I am sorry. I am sure you feel that everything is working but I honestly don't believe it is. I appreciate your time but as of now my emails don't work all the time.... can you contact me if you find anything cause clearly this isn't going anywhere...
myname: I think I may need to find another host if this persists.... see ya
Sandy: did you check through webmail
Sandy: ok
myname: I tried that
Sandy: ok
myname: They werent there either
myname: if you find out anything just let me know. thanks

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