How To Deal With A Spamcop Report

May 19, 2007

I have a spamcop report saying that my site was spamvertised.

If true (and I don't even know how to verify it), it was through no doing of my own.

Is there a way to deal with that?

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Do You Report Spam To Spamcop

Feb 10, 2009

I regularly report spam that makes it through an RBL (, SQLGrey, and an internal blacklist. I've noticed that the spam I get originates all over the place (though seems to be getting more popular). However, one host stands out when it comes to the spamvertised websites that are being sent - In looking the past 30 days of spam reports 60% have advertised a site hosted on [url]

Do you report spam via spamcop? Who is your biggest sender and hoster?

Please understand that I filter hundreds of spam messages a day (about 560 yesterday). These are only the ones making it though.

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Site Reported As Spamvertised At

Mar 15, 2009

Today my site was reported for the second time at as spamvertised site. Somebody is just copy pasting content from my site and is spamming people with it. It is done without my knowledge or consent. Unfortunately, today KnownHost supported me for the second time asking me to remove the domain/exploits or face account suspension.

how to deal with it? Recently one of my sites was penalized by Google all of a sudden, which brought down my adsense income by 1/3. I suspect that it might have something to do with this abuse.

I have already set an SPF record to prevent domain masking, but they are sending it from their own from address. Has anyone here ever faced anything like this? Can someone please advice me what to do?

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Email Bounces + Spamcop Policies

Mar 30, 2008

So I get this email today from SpamCop complaining about my server sending unsolicited bounce messages.

Well yea... thanks to spammers domain spoofing and sending spam to my server, my server finds that there's no address - so it replies to the spoofed address.

My question is.... what do I do about it? The spamcop site has this to say... Though if I setup the server to do something odd like not sending a bounce because it's "filed internally", how will legit people get the proper bounce response??

Problem: Misdirected bounces

Description: When a mail server accepts a message and later decides that it can't deliver the message, it is required to send back a bounce email to the sender of the original message. These bounce emails are often misdirected.

Solution: Upgrade and/or configure your mail server software so that this situation is never encountered. Configure your software to either reject messages during delivery or accept them permanently. Do not let your software make choices about delivery after it has accepted a message. If you must accept delivery before you know the status of a message, then file it internally - do not send, forward or bounce it outside your organization. The errant message can be placed in a special folder or routed to your postmaster.

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Recently Recieved An Email From

Sep 27, 2007

Now they stated this.. but im totally unsure what it means. If anyone knows. what section is for what... i only see the ip once, that they reported the spam come from

X-Apparently-To: x via; Wed, 26 Sep 2007 11:00:52 -0700
X-Originating-IP: []
Authentication-Results:; domainkeys=neutral (no sig)
Received: from (EHLO (
by with SMTP; Wed, 26 Sep 2007 11:00:52 -0700
Received: from ([])
(InterMail vM. 201-2186-121-102-20070209) with ESMTP
id <>;
Wed, 26 Sep 2007 13:51:41 -0400
Received: from ([])
by with bizsmtp
id t5re1X00W0DrMWL0000000; Wed, 26 Sep 2007 13:51:39 -0400
Received: from by; Wed, 26 Sep 2007 13:51:38 -0400
Date: Wed, 26 Sep 2007 10:51:39 -0700
Subject: Congratulation! you have won
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable
X-Priority: 3 (Normal)
Sensitivity: Normal

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Sever Deal

Nov 8, 2009

is this a good deal for a sever for $69 a month





how do i prevent the hosting company from significantly raising my monthly cost?

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A Better Deal Than

Mar 24, 2009

I have a 100 mbps unmetered dedicated server + cpanel = $425 in and I would like to hear if you guys can advice me on a better deal, I have seen lately great offers for less, so I wonder if I am paying more than the average for a 100 mbps unmetered dedicated + cpanel. I don't complain service is good, well theplanet was better but even more expensive.

I have an adult video site so all i need is bandwidth.

I appreciate your feedback on current prices and what i paid there. $425 for unmetered 100 mbps dedicated + cpanel is okay? paying a lot more? After all 10tb is a reseller, so should i go to another reseller that charge less?

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What's The Best Deal In This Xmas

Dec 9, 2008

can you share here what's the best deal you find in this holiday?

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How Do You Deal With Too Much Bot Traffic

Oct 28, 2008

Recently I noticed the load on one of my servers way beyound what I would expect it to be. I run multi processor servers and even during a backup the load is only around 1.5.

But lately I noticed peak loads that high under normal web traffic.

I know 1.5 is low on an multi processor server, but I am hoping to add much more to those machines and with sustained load that high it leaves no room for expansion. The servers are not cheap, so adding another server to the cluster can only be done if I make money from the last one I added.

I checked the traffic levels and they were very high. After further review I had some bots hitting sites at over 1200 pages a minute. Multiply that by a few hundred bots and clearly I could have a load issue. The potential is there to bring any server to its knees when delivering those volumes.

I created programing to watch connections and block the abusive bots. While logging I became aware of over 600 bots crawling my servers. Many bots from, Japan, China, Germany and so on and on, useless to my customers even if they are legit search indexes.

Another problem I see is that the bots are running from many ip addresses and hitting the same sites from multiple ips at the same time. Why would the need to do that?

Among other things I decided to validate googlebot, msn and yahoo with dns lookups so I could determine that they were actually their bots and not imposters. In 24 hours I found valid bots from the big three hitting one server from 1100 different ips.

Now we are looking at thousands of vaild bots and thousands more email harvesters and content theives.

As a host, the number of sites I can host on a server is greatly reduced by the bot traffic. My customers do not want to hear that their website was being crawled at 3,000 pages a minute and that is why they could not access it. Of course they will blame it on me.

I was able to filter the bots at a firewall level and drop connections based on reverse dns lookups and site crawl rates and my server sits around 0.05 most of the time even with hundreds of pages a minute being accessed.

I am wondering how the rest of you hosts deal with this problem. Do you leave it up to your hosting customers? Or do you have some type of filter to get rid of the bots.

When you have a few sites it is not really a problem, but as you grow it grows exponetially out of control.

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The Deal On Connections

Jan 7, 2007

My site is hosted on Dreamhost and gets over 1 million hits a day. The site is highly optimized, so it can handle the load easily without slowing the server down. Most pages have a loading time of under 0.2 seconds.

However, Dreamhost is telling me now that I'm using up too many "connections" and have limited my connections to 150 every 3 seconds (or so they say). Now 503 errors are coming up left and right, and its highly annoying to me and my users. Oh, and Dreamhost has mentioned several times that I'm oh such a very good candidate to upgrade to $400/mo dedicated hosting (from $8/mo currently).

So my question is, is this connection restriction really a valid concern of Dreamhost or are they just trying to milk me for money because my site is popular?

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How To Deal With Big SQL Backup

Jul 27, 2008

we have a dedicated server licent who host a big forum with 1G big SQL size
Dual Xeon
3G ram
SCSI 10K RPM main drive
Cpanel server and cpanel auto backuo

load is always under 2 and ram is MORE than enough.

everytimes auto backup run, his forum HANGS due to large size of SQL at least 10 minutes.

Issue is that he targets at 2 very different time zone , he expects NO downtime/HANGS at all

how to deal with this big SQL dumping issue?

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How To Deal With This Spam

Feb 18, 2007

In this php page, I dont have any code related to mail. But the header is clearly showing

Return-path: <>
Received: from apache by server-name with local (Exim 4.63)
(envelope-from < >)
id 1HIhVz-0006CN-0l
for; Sun, 18 Feb 2007 15:35:23 +0700
Subject: Good Day
X-PHP-Script: for
From: Victor Tommy <>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 8bit
Message-Id: <E1HIhVz-0006CN-0l@server-name>
Date: Sun, 18 Feb 2007 15:35:23 +0700

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How To Deal With Unixbench 4.1.0 WHT Compilation

Jan 21, 2007

Whenever I try out a vps or dedicated the first thing I do is run Unixbench WHT on it.

I have been trying to compile on different systems a mixture of 32bit, 64bit, Fedora, Ubuntu etc, and in many instances the compilation fails the first time around.

e.g on a 32bit Ubuntu system I had to switch to gcc-3.4, instead of 4.0.3 for compilation to succeed.

Is there any place I can try and have this issues resolved when they arise?

Unsurprisingly it always appears to compile okay on 32bit Fedora/Centos Virtuozzo systems.

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Best Banwidth Deal (with Quality)

Dec 14, 2008

We've browsed/searched a lot these last years and I believe fdcservers has the best bandwidth deal, with stability and a good service.

We've been searching the last days and found some other companies (ex Are there any other companies that would offer something as 'good' as fdc regarding bandwidth?

10TB says they use softlayer's DC but it seems they don't use their network (got that information on a chat with SL's sales) so in my opinion there is no benefits to be on SL's DC if we don't use their network which is really good/stable. We've found that is a new company and their site has 404 and incorrect contact e-mails address which made we 'quit' the signup process.. (and because it is hard to 'trust' a new company with lot of bandwidth - and errors on their website - when there are others on the market for a long time that couldn't offer it).

What do you think about Other options? What about fdc? Is it worth going with them to host streaming ? We need as much bandwidth as possible, but we also need quality.

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What Dedicated Server Deal Is The Best

Feb 29, 2008

I'm thinking about a couple of different deals, and as I'm not a hardware expert I wondered if anyone could help me out with this.

Server 1:
Quad-Core Xeon X3220 2.4 Ghz/2x4MB (expensive)
500 GB SATA 7200 133 RPM

Server 2 (the cheapest):
AMD Athlon 64 X2 6000+ Dual Core
2 x 750 GB SATA II

Server 3 (medium price):
Core™2Duo 2x2,0 GHz
2x320 GB SATA

I have a website where each page is around 200KB and uses a simple MySql db. Around how many pageviews would each of the servers above manage a day? They are all 100mbit dedicated. What server is the best choice.

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UK Hosting With Affiloate Deal

Apr 12, 2007

I'm after a Linux shared hosting package with all the usuals: webalizer, php, mysql, phpmyadmin, subdomains, ftp accounts, that will give us a percentage when we refer a customer.

Basically every time we get a new client we'd like to get a little pay out for it.

We'd go for reliability over cost. Is anyone running anything like this?

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How Does Hivelocity Deal With DDos Attacks?

Apr 2, 2009

How does Hivelocity deal with DDos Attacks?

Do they have any similar protection to ThePlanet or Softlayer?

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Deal With Outages On Shared Host

Mar 24, 2009

I run and maintain many websites on a shared server (ICDSoft)

While I am extremely happy with their service and support, the outages are still a problem when they happen. Especially for the e-commerce customers.

They are beginning to ask what do we do in this situation? Generally I reply, there is nothing to do but wait in this situation.

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How Do Vps Providers Deal With Chargebacks For Cpanel

Aug 30, 2008

soon my company will start selling VPS'S ... now question for all vps providers, what do you do when someone request chargeback for cPanel / directadmin license?

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OnSmart Worst Company To Deal With

Nov 15, 2007

This company is going down hill as far as I am concerned. There are too many other options out there than to waste your time with this company. They used to be great... I have set-up 3 accounts with them and referred others there as well... I also have a web designer friend who uses them all the time is also becoming concerned. He also said that their security certificate is expired.

My problem is a large percentage of emails sent to me from various addresses are now rejected by their server and I am receiving phone calls from numerous people saying they can no longer email me. Onsmart refuses to address the issues and has been extremely rude and unhelpful. The error messages clearly say they are rejected by them.. go figure? They are not willing to help me with the problem and are at the point of ignoring me as well.

I switched hosts (did not have a choice) and I am now receiving flawless performance. Peter one of the Reps closed a chat window on me after replying with a rude comment and Sandy then came on with no greeting and took forever between replies. Personally I have done nothing wrong but unfortunately they do not feel that way. You get the feeling they sit around complaining about you when you have a problem. Here is the chat log right after being "hung up" on by Peter. Save yourself the hassle they are the most unreliable host I have ever dealt with and have the worst customer service.

Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Sandy'
Sandy: hi (note there was a long pause here)
myname: Hi there... I was in the middle of talking to Peter and then it said chat ended?
Sandy: ok (even longer pause here)
myname: I am sure you are getting frustrated with me but I am really trying to find out why I am receiving numerous calls ect why people cannot send emails to me?
Sandy: Please hold while I check on it.. (they always say this and do nothing)
myname: thanks
Sandy: I've send email to
Sandy: and its deliverd properly
Sandy: here are logs from server
Sandy: 2007-11-14 13:29:58 removed for privacy
myname: Thanks I realize that. I can send emails to myself aswell. But am not sure why all of a sudden people who regularly email me get these error messages along with new people. I know it is easy to blame them which I would love it if it was the case.
myname: Do you know why it may be happening to them?
Sandy: or our server IP address blocked in their network
Sandy: so many reasons not to get emails
myname: I know but honestly if you had an email address you have been using for almost a year and then 5+ of people you know say "hey I can no longer send you emails..." wouldn't you be concerned? I'm not trying to be difficult I really don't think this is their problem but just don't know what to do...
myname: I haven't received your email yet either...
myname: ok I just received your email... (like 5 minutes later)
Sandy: did you check xxxx@..
myname: just got it
Sandy: humm..
Sandy: ok
myname: I understand this is a weird problem I am sorry. I am sure you feel that everything is working but I honestly don't believe it is. I appreciate your time but as of now my emails don't work all the time.... can you contact me if you find anything cause clearly this isn't going anywhere...
myname: I think I may need to find another host if this persists.... see ya
Sandy: did you check through webmail
Sandy: ok
myname: I tried that
Sandy: ok
myname: They werent there either
myname: if you find out anything just let me know. thanks

near the end of the chat I was waiting minutes to receive a response... couldn't help but feel they were trying to get me to close the window.

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How To Deal With Scammers/fraudulent Websites

Mar 7, 2007

Something happened to me lately that forced me to think about this (please note, I am not a host): I noticed an unauthorized charge to my credit card by a shady online company that I probably should have never done business with in the first place.

I did a whois, and got their host information, IP, etc. And I was wondering what the procedure normally is for informing hosting companies about fraudulent clients.

Furthermore, what steps do hosts take to insure that frauds do not scam others as well. If I submit enough evidence to them, can they take any action?

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Hosting Deal Gone Wrong. On Options.

Mar 6, 2007

I represent a small software development company out of Bellevue, WA. For the longest time we had our server (3U rack) based in Sunny Southern California. We were paying $150/m for 3mbit connection with six IPs. We use the server for work as well as hosting a gaming community. We'd host half-life 2 servers for friends and family for the longest time.

We began to go over our monthly bandwidth allocation limits late last year and had to shell out for the overage charges. Not a big deal. However, a good friend of one of my associates said he could get us free hosting up here in Seattle if we moved our machine.

I was skeptical, but he said he knew someone who was an employee at one of the major datacenters here in Seattle and that she could get us in as long as we hosted her website. We moved our box in November of 2006. It is now March 6, 2007, and we just received word that we've been had. I guess the employee at said datacenter broke some rules and as a result lost privilages to host her own private machine.

So, while she was busy leading us along, we were basically frozen as a small start-up company as our servers were offline and our ability to function without this machine online was greatly hindered.

So, today I was turned onto this website as a place to find answers to questions about hosting. Well, here's my question.

Does anyone know of anywhere in the Pacific Northwest and/or Northern California that provides affordable hosting and quality service? We're looking for rack space for our 3U server and a 3mbit connection. Ideally we'd like more bandwidth than this as 3mbit wasn't enough at our old location... however, considering the amount of loss we've taken during this disaster, we'll settle for anything. We also only need 1 IP, but more wouldn't be a bad thing.

The key word here is affordable. We are starving college kids and hosting is expensive.

We're quite desperate, so any suggestions would be greatly appreciated. Again, we're looking for cheap/affordable hosting sollutions in the Pacific Northwest that meets the above requirements.

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6 Free Months Vs. Special Package Deal

Apr 21, 2009

What would you prefer and why?

Would you prefer 6 free months on a new sign up.


A special built package that is loaded with things for a good price?

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How To Deal With Spam When Keeping A Client Database

Jan 1, 2009

I am using a email list manager to keep contact of our client and I need to send few thousand emails to my members occationally. Now I have noticed that gmail, hotmail and others consider you as a spammer if you send too many email.

But my contacts are legitemate. How Can it manage this list fairly?

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Internap (LA) Colo Quote - Is This A Sound Deal?

Mar 26, 2008

if this is a good deal on internap colo?

Full-Cabinet - $700/mo.
Bandwidth - $ 60/mbps/mo.
Power 20A - $300/mo.
Redundant Power- $175/mo.
Setup Fee -$1000

I see other providers include the power in the cabinet charge. Is it unusual? Do I need the Redundant power if I install a UPC unit?

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Partners With Peer1 Bw/colo For Business Deal

Jun 11, 2007

I have a very specific need to fill for a client. But I need someone who has colocation or dedicated server space in Vancouver, or New York.

You'd take a cut of profits made for helping, plus the idea is just damn cool.
You need to have:

-Peer1 upstream.

-Physical access to your servers.

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What Does This Dns Report Mean

Sep 13, 2007

FAILReverse DNS entries for MX recordsERROR: The IP of one or more of your mail server(s) have no reverse DNS (PTR) entries/* (if you see "Timeout" below, it may mean that your DNS servers did not respond fast enough)*/. RFC1912 2.1 says you should have a reverse DNS for all your mail servers. It is strongly urged that you have them, as many mailservers will not accept mail from mailservers with no reverse DNS entry. You can double-check using the 'Reverse DNS Lookup' tool at the DNSstuff site if you recently changed your reverse DNS entry (it contacts your servers in real time; the reverse DNS lookups in the DNS report use our local caching DNS server). The problem MX records are: [No reverse DNS entry (rcode: 3 ancount: 0) (check it)]

FAILAcceptance of postmaster addressERROR: One or more of your mailservers does not accept mail to Mailservers are required (RFC822 6.3, RFC1123 5.2.7, and RFC2821 4.5.1) to accept mail to postmaster.'s postmaster response:<br /> >>> RCPT TO:<><br /> <<< 550 <>: Recipient address rejected: User unknown in virtual mailbox table <br />

what do these dns fail report mean in english? that there's something wrong with my host company and i should dump them?

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Mytop Report

Jul 12, 2008

The mytop has installed on DB server. When run mytop command the following status displaying more. Please let me know what is this exactly.

194545 user localhost testdb 5 Sleep
192371 user localhost testdb 184 Sleep
191333 user localhost testdb 272 Sleep
191233 user localhost testdb 279 Sleep
191031 user localhost testdb 296 Sleep

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Report Error For Hdd Of Whm

Jan 6, 2008

whm take one error report to me

S.M.A.R.T Errors on /dev/sda
From Command: /usr/sbin/smartctl -q errorsonly -H -l selftest -l error /dev/sda
Please note the following marginal Attributes:
190 Unknown_Attribute 0x0022 056 044 045 Old_age Always In_the_past 44
----END /dev/sda--

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Where To Report DoS Attack

Nov 23, 2008

I'm hosting my website on a shared hosting, and recently the ip began sending DoS attacks to my website - there are constantly being sent queries to the starting page of my website, more than 400,000 queries/day.

It's not doing any significant damage but overloads the server every day, and I would like to know how to report this attack to any authority who can stop the attack.

I queried the RIPE database

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Run Rkhunter And Got The Following Report

May 30, 2007

I have run rkhunter and got the following report, I have checked everything and seems to be fine. Also, I have run rkhunter --update and didn't help. How can remove this bad messages? Do I need to reinstall the package?

/bin/dmesg [ BAD ]
/bin/env [ BAD ]
/bin/grep [ BAD ]
/bin/kill [ BAD ]
/bin/login [ BAD ]

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