Hostage Hosting
Feb 11, 2008
I have recently been asked to work on some SEO issues for a car dealer. His site is hosted by a company that bundles the deal with templated designs that can only be superficially changed.
This comany does not allow the customer to generate new pages, no changes to scripting, no ability to change the names of images or even use the "alt" attribute...etc.
The result is that search engines do not see info that would gain the website owner in search results. I am going to suggest today that they dump their hosting but I doubt that they will do that. I can add text to the pages but I need to do so in a way that won't alter the product display. Guess I'll put the text at the bottom of the page! yipee!
The point here is that hosting companies that limit the customer in such a way that they MUST use the design and update services of that company are not honest. I urge anyone that is even thinking about web hosting to research the host completely. Avoid "bundled" deals that seem like money savers. Go with a hosting company that will allow full freedom and access to your files.
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May 1, 2009
For the time I had their services, I was very pleased. Every time I had a slight problem with my services, they were ontop of it. I'm proud to be a customer of Server Hostage, and if I still decided to keep my website, I'd continue to use them. My forum is/was MyBB and when I needed my modifications and themes installed, they handled it within minutes. This is definitely getting what you pay for. The other thing I loved about Server Hostage, was its uptime. My site was never down, and I think that's hard to come by. Thank you Server Hostage. My site is under ground wrestling . net with out the spaces.
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Apr 22, 2008
I had two servers with wiresix, for the most part support was OK (not the best, but not really bad) and Ryan was responsive to AIM and emails. At one point I no longer needed my dedicated server with them as I had moved everything over to my Colo server. I submitted a ticket to cancel the server (i gave 45 days) and request confirmation from them which I never got. AS the time got closer for that server to go away I started getting longer and longer response times to IM and support. Because of this I felt the need to cancel my colo box and get it shipped to a DC by me as not to be left stranded by a host that didnt care.
I submitted another cancellation request (about 6 weeks in advanced) and again got no response. About this time the dedicated server was supposed to go offline. I got invoiced and charged for it so I opened another ticket asking for a refund for a server that had been canceled. No responses, on anything. Now it comes time for the colo box to be taken offline...
I requested it be taken offline and shipped out a little bit earlier then the actual date. I provided shipping information. I also noted they can use the payment that should have been refunded to cover the shipping costs. This was the first of April. I am borrowing a server from a coworker for my customer who is supposed to be on the colo server. No big deal right, borrow a server for a few days and then move the customer back to the new server...Right?
Wrong. As of this date Ryan still has all my servers online, in the rack and will not even respond to my tickets or AIM. I cant even get in touch with him (or the rest of wiresix) to allow a friend of mine to goto the datacenter and pick up the server. The refund? Who knows... At this point I am convinced Ryan is angered that I am leaving and is hold my colocated server and my payment hostage. I have no other explanation.
I have attached an image file (with some information whited out) with the tickets and the last response times intact. Please I urge everyone DO NOT USE WIRESIX. If you do, do not ever cancel or you will never see your hardware.
At this point, I do not think I have any other choice but to contact my lawyer or the Atlanta Police department for the theft of my hardware.
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Sep 4, 2008
I signed up for 3rd Rock Hosting's smallest plan and pre-paid a year because it was inexpensive and after EpicVPS's server magically deleted everything I had no reason to use a bigger host as my data was gone and my most recent backup was too old to do me much good.
The account got set up immediately, however there were problems such as my bandwidth allocation and number of email accounts and such were half of what they were quoted to be on the webpage. Ok, got a ticket in and got that sorted out no problem.
Then, something happened to 3rd Rocks upstream host and the site was down for two days about two weeks into hosting. They've had this problem before and I knew about it and decided to chance it. Bad decision I guess.
A week ago or so I got an email telling me to change my DNS as they moved to a new server. What? New name servers? Ok. I use my own DNS but updated the A records to the new IP's. This is where the trouble began, once everything resolved I could access my panel but none of my pages load! It just loads a blank screen and even view source doesn't show any of my php pages. I logged into the account via FTP and sure enough my files/data are there.. just nothing loads.
Not having to want to deal with this headache I politely asked my account be canceled and the 30 day refund honored. I was greeted by Mark asking if I changed my nameservers and when I told him I had modified my nameservers to reflect the new IP's he offered me two free months.
I stated that with the trouble I've had in the last 30 days; going past the 30 day trial would give me no 'out' if more trouble occurred. Mark stated he'd give me a refund 'ASAP'. This was Sept 1st. There's been no refund and I've shot off two more questions in the support ticket without answers. My 30 day 'guarantee' ends in just a few more days so I'm trying to get this done before hand of course.
I'm -> <- this close to filing a paypal complaint and escalating it. Being incommunicado with me for 2 days while you scrounge up $20 bucks is baffling.
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Apr 23, 2009
I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.
Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.
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Mar 5, 2009
I'm hosting wmv,wma,mp3 files, streaming of video can be done with Windows hosting, but my website script is with php.
Do you suggest Windows Server 2008 hosting or redhat linux hosting?
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Jun 4, 2009
Lets say you're a customer looking for web hosting, but do have technical experience - you know, you develop your own websites, you've had experience in this sort of thing before.
What if you came across a provider who seemed to offer a good service, they're high quality, they can host your website on their brilliant setup etc... but they do not provide any e-mail accounts with your hosting?
We're developing our own shared hosting setup, our own control panel too. Regardless of the control panel though, we wouldn't feel comfortable hosting peoples e-mail. We have plenty of experience in every other aspect of general shared hosting - but not looking after e-mail accounts nor the associated software.
To be honest I don't think that many shared hosting providers truely handle e-mail properly, and that job should really be left to the professionals.
We could of course guide customers or potential customers on why we won't offer e-mail accounts (i.e. not wanting to offer something we know we can't provide to a high enough standard) and instruct them on how to setup e-mail with another provider (such as Google, who will do this for free with limitations).
The alternative to the above is that we mask in a third party to look after e-mail, i.e. resell someone elses e-mail services as part of our hosting packages. The third party would require API access to setup/remove accounts..
What do you think? Are we just acting stupid trying to provide web hosting without e-mail hosting included? I noticed a while back Dreamhost encouraged their customers to use an alternative e-mail provider!
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Oct 26, 2009
I have about 5 sites all hosted on my same hosting account. One of those domains is attached to the hosting account. I place my other domains in a folder of a sub-directory of my main domain. This has been working fine, up until today when i noticed a weird error. I give you a little example of how my sites are setup
my main domain:
www.maindomain.com
My other sites hosted in a sub-directory of my main domain:
www.maindomain.com/sites/site2/
www.maindomain.com/sites/site3/
How my other sites appear on the web:
www.site2.com
www.site3.com
This works fine for every page until i go to www.site2.com/index.php
It redirects to www.maindomain.com/sites/site2/index.php for some reason
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Feb 27, 2008
Can WHT'ers please suggest some reliable UK hosts so I can do some research on them? I am just looking for a small hosting account hosting one domain.
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Aug 31, 2014
Plesk 12 - Domain with no hosting I'm getting error when changing hosting settings to Website Hosting
Error: Some fields are empty or contain an improper value. ('home' = '')
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Jun 4, 2008
*web hosting
*game server hosting
*voice server hosting
Ive finished the template at the moment here is how it looks: ...
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Apr 2, 2009
This question gets asked a lot in our Helpdesk and I figured I would post our knowledgebase article here to help anyone else wondering the Pros and Cons of Unlimited Domain Shared Hosting vs. Reseller Hosting. If anyone has anything else to add, I appreciate any feedback on how we can improve our KB article.
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Given the present state of shared hosting, many clients may ask "Why would I need a Reseller account if I can host unlimited Addon and Parked domains within a single shared hosting account?". There is certainly enough Disk Space and Bandwidth provided in many of today's hosting packages, so why bother to purchase a Reseller account?
Many don't realize the drawbacks of hosting large numbers of domains within a single hosting account until they've already packed tens of them onto a single package.
So how do you know whether a Reseller account or Shared Hosting account is right for you? The answer is in how you plan to provide access to others and how "mission-critical" the sites are. You should consider the following factors when deciding on hosting a large number of domains:
1. Who will be managing these sites?
2. How important is site security between sites?
3. Will these domains need dedicated SSLs?
4. How resource intensive will these sites be (RAM, CPU, MySQL)?
In a nutshell, Reseller plans are for those who wish to host websites for other sub-clients and a shared hosting package is for a single individual managing multiple personal domains. We'll go over the 4 points above in greater detail.
1. Who will be managing these site?
If you personally own multiple domains and wish to host them within the same hosting space, you can easily do so with an Addon or Parked domain. An addon domain will allow you to host a new domain within a subdirectory of your hosting space. A parked domain will allow you to have multiple domain names point to the same content. Since addon domains reside within the same user space as your main domain, you can manage all of your domains with a single login. You can see the problem if you want to provide another user with access. Since all accounts are managed with a single set of login credentials, if you give another user access to their addon domain you are also giving them access to your main domain. If you have vital information stored on your main domain and you are hosting another domain as an addon domain for someone else, you cannot provide them access to their hosting without compromising the integrity of your main domain.
When hosting sites as a Reseller, your clients in turn will want access to their account and will want exclusive rights to their disk space and server resources. With a Reseller account, each sub-account you create gets its own username, password, and isolated user space on the server. Individual clients of yours have access to their user space and their user space alone. In addition to the isolation with regards to access concerns, each account also gets their own cPanel access. All of the same great features that you use to manage your sites can also be given to your clients. Next time client Y wants to add an email account, you don't have to do it for them for fear of giving them access to your cPanel, you can simply give them their login details and they can manage their own email accounts.
2. How important is site security between sites?
This is along the same lines as point 1. This is not necessarily related to who you are hosting for, but what content you are hosting. Imagine that you are a webmaster and you are hosting your own personal site-in-a-box community forums (such as PHPBB or vBulliten) on your main domain and a company website for a paying client on an addon domain. It is not uncommon for popular scripts to have security flaws in older versions. Script authors will often update security flaws in later versions of their software. For this reason, it is very important to keep scripts up to date on your site. But let's assume you forget to update your scripts for a couple of months and an unscrupulous individual takes advantage of a well known security hole. Using this exploit, they gain access to your forums and any subdirectories. Since you are hosting another domain as an addon, they now have access to this domain's content as well. A site defacement on this company's site may not bode well for you when they are considering you for web master services in the future.
If these two domains had been separate into two individual users (i.e. two subaccounts created through a Reseller), their content would've been inherently isolated server side by Linux's user management. Sure, your forums still would've been affected by the security hole, but the break-in would've been isolated to your site alone.
Going back to our example, let's say that instead of a corporate website as an addon domain you are hosting an image gallery site for all of your cats. In this case, it may not be a big deal if a compromise in your main domain spreads to your addon domain. After all, they are both owned by you and you're only losing some time and effort to restore these sites from your local backups (which I'm sure you've actively maintained ). But then again, you are losing time and time is money. If these sites had been separated into individual users, again, you'd only have to restore one site's content.
The idea here is isolation. Reseller plans provide you with the peace of mind to know that if one of your users doesn't keep up with their site's content as actively as they should, their actions won't negatively impact the content hosted on other domains. If you and those you host in your addons are diligent webmasters, maybe this point won't have much bearing on your decision. Only you can say for sure.
3. Will these domains need SSLs?
As of this writing, SSL certificates must have a dedicated IP address to be installed. If you are hosting multiple domains on the same shared hosting package, you can still install an SSL (or purchase a dedicated IP address and install one) but you are limited to exactly one SSL on your account. If you are hosting multiple domains on the same package (and consequently the same IP), you must choose which domains gets to have the dedicated SSL.
Sub accounts of Resellers can each be placed onto separate IP addresses and, as a result, can each have their own dedicated SSL installed.
Of course, both shared accounts and Resellers' sub accounts can use the server's shared SSL free of charge. However, some clients prefer to see their domain in the URL bar when they visit https.
4. How resource intensive will these sites be (RAM, CPU, MySQL)?
We've already established that disk space and bandwidth will be no problem. But what about CPU, RAM, and MySQL resources?
It's important to be aware of the resource needs of your website. As administrators, we have to make sure all users "play nice" on the server. We can't have user X eating all of the CPU cycles computing pi to the trillionth decimal place while you are trying to serve web pages to your loyal visitors. We have to monitor the actions of all of our users and in the event someone is stepping beyond the bounds of acceptable resource consumption, we have to take action. In most cases, this entails disabling the abusive script, but in extreme cases we have to suspend the abusive user account to prevent other domains from encountering performance degradation on their sites.
If you are hosting 100 domains as addon domains, all serving nothing but static HTML pages, maybe you will stay off the radar.
But considering most sites are more complicated than static HTML, you may want to be aware of how many sites you host as addons and what content they serve. If you're hosting the latest and greatest Joomla modules, with up to date news feeds, integrated forums modules, polls, blog posts, etc your site can certainly require a degree of CPU to serve your pages. Now imagine you have 5 or 10 of these sites all hosted as addon domains. The resources these sites need to generate their content can quickly add up and before you know it you've got a friendly email from Acenet, Inc. in your inbox wondering why your user is consuming 2 of the 8 CPU cores on the server. That may be an exaggeration, but you get the idea. In the event your resource usage becomes so excessive that we have to suspend your user, now all of your sites are down instead of whichever one may be the direct cause of the spike in CPU, RAM, or MySQL consumption.
If each of these had been separate Reseller accounts, the offending account could've been suspended temporarily while we work through the cause, leaving the rest of your domains live and kicking.
The conclusion here is that you need to be aware of the needs of your sites in a general sense. Hosting unlimited domains within a shared hosting space is certainly a nice feature. For those webmasters who have multiple presences on the web, it's very convenient to be able to manage all of their personal domains from a single control panel. For those entrepreneurs who are hosting multiple domains for other individuals, the features and security associated with a Reseller plan and the inherent isolation of Linux users is a must have.
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Jul 31, 2014
I'have a problem with my aps setup on sanbox.When i create on customer ccp when i click finish i have this error. I must only test.
Error: Instance of application with id 124 and version '1-4' can not be provided: There is no resource of class 'Shared hosting Apache' with provisioning attributes 'Web Cluster' in subscription with id 1.:There is no resource of class 'Physical hosting (IIS)' with provisioning attributes 'Web Cluster' in subscription with id 1..If i add the shared hosting apache resourse i get this error : There are no "apache" services that satisfy given attributes: "Web Cluster".
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Jan 29, 2015
I have a problem with Parallels Plesk v12.0
Hosting type on website became "No web hosting."
When I try to change hosting type to "Forwarding" it changes ok.
If I change hosting type to "Website hosting", I get message "The hosting type for "website name" was successfully changed.", but hosting plan still stay "No web hosting"....
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Jul 13, 2005
I am developing a website for a client of mine (the client is a close friend and know's that he is getting a newbie). This site will be larger (project wise) than anything that I have ever done (everything I have done in the past has been FrontPage). We will be using several third party applications that need to run on the server as well as our own custom developed applications. We do not yet know how much access to the server's deeper structures we will need for all of the applications that we want loaded on our server to run. Things we have in mind: oscommerce, mysql, php5, apache, linux, vbulletin, blogger, phpbb, adserver, ect... Would these things run ok on a shared host and would I have full authority to configure them without needing full access to the server? Or will I need access to the entire server (dedicated server) in order to have full customization capabilities? I guess all I am trying to figure out at this point is will shared hosting for a large project limit our abilities to use 3rd party apps, or do most 3rd party application designers build their stuff to work in a shared hosting environment anyway? If we need to get a dedicated server we will, but if we can get away with shared hosting for a while (especially during development when the site will not be generating revenue) it would be nice to avoid the price of a dedicated server. Many thanks for your comments, insight, and expertise! Also, if anyone can sight some common scenarios that may require a dedicated server over a shared hosting plan, that may help me to understand what the limitations of a shared hosting plan vs. a deicated or virtual dedicated server are.
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Jun 1, 2009
Kindly provide the Webhosting comparison between EasyCGI Hosting and WebFaction Hosting.
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Aug 12, 2009
It's impossible to find a cheap webhosting service for Rebol, I found one which cost an awfull 20$ per month for 100 Mo
So I'm thinking about taking a VPS but would like to share the cost by reselling some spaces. What would be the best Hosting Resellers for that, I mean with GOOD TECHNICAL SUPPORT KNOWLEDGE OF CGI INSTALL.
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Apr 16, 2008
if i want to make image hosting such as allyoucanupload or imageshack , where hosting should i go to,... i was with hostgator and they suspended me for it.
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Aug 17, 2008
Here is my dilemma, thanks to a thread in these forums I was directed to a hosting website called pc-core.net and I was interested in using them, because it does not appear that they oversell at all. My question is regarding the fact that they have the shared hosting for $12/month with ~5gb of disk space and 50gb of transfer. I then just looked at reseller hosting for the heck of it, and noticed i could get a reseller hosting account with 45gb storage and 450gb of bandwidth for $10/month. Even though I wont be selling hosting, or anything like that, can I use a reseller hosting account like a normal shared hosting account?...just with more space and bandwidth?
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Jun 13, 2008
I'm new to the VPS scene, so could someone tell me the difference between VPS and say shared hosting or dedicated hosting? Actually I really like to know what a Virtual Private Server actually is.. I know shared hosting is typically a single account on a server with several hundred other accounts which is used primarily for the sole purpose of hosting websites, and I know that dedicated hosting is functionally the same as colo except that you rent the server, instead of having your own purchased server plugged into some network. So what is VPS?
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May 6, 2008
Do website builders generally go with shared hosting or dedicated server? I mean, if they work on several websites would they get a dedicated server instead of shared? From what I understand through reading shared hosting is basically if you only have one website. So one with multiple websites would go with a dedicated server?
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Apr 23, 2008
I would like to know the different between the shared hosting and reseller hosting?
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Mar 15, 2007
I wanted to know which one do you prefer these 2.
1.) Personalized hosting with custom made packages
Support via IMs, PMs & Emails. "Feel at home"
2.) Automated hosting & pre-made packages.
Support via inefficient "live help" operators who have the same answer - "Your support request has been forwarded to a higher authority" . No interaction with the owner & the "professional feel"
I like no. 1 & thus I provide hosting on the same principles.
So which one do you prefer, & if you are a host, which one do you incorporate?
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Sep 25, 2009
How long do you wait before moving from shared to VPS or dedicated? Apart from security and speed, what are the benefits of dedicated hosting? This says [url] that shared is better than dedicated because you have to do less..
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Jun 27, 2008
I have had UmBra Hosting for about a month now and my site hasnt gone down once, there plans start at 2.99 which is great and the 2.99 plan comes with 50gb space and 500gb bandwidth. Has cpanel which I love. But im leaving only because I have started my own hosting on a reseller. Which you will see soon!
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Mar 24, 2008
I recently got webhosting with godaddy which I have now decided was a bad choice. Its "user friendly" model makes it harder. My main problem at the moment is loading forum php script and such I have to have my permission changed which i know how to do but it wont let me through ftp or godaddy's filemanager (though it says you can). *Does someone know how to do this on godaddy **or what hosting do you recommend for: ....
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Jun 27, 2008
I'm not sure if we're leaning on dedicated or VPS yet, but as a starter post, what's a webhoster you guys would recommend for a hosting company that is reliable and robust that we can scale with....as our requirements grow.
We're currently scripting how the new site will be redesigned, but there will be video blog portion that we expect to cheap up bw.
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Jun 11, 2007
Anybody have any comments about Hosting Metro's services?
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Feb 11, 2007
I want to know the difference between windows hosting and linux hosting
and which hosting is the best? either windows or linux?
and what are the dis advantages between them?
I'm constantly coming across both and would love it if someone could really explain to be the benefits, disadvantages, etc.
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Apr 7, 2009
I use shared web hosting service to get my website online. I'm wondering how many people use dedicated servers or virtual private servers instead and pay from $20 to several hundreds of dollars? Will I face any big problem with shared web hosting package which makes me choose dedicated servers?
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Mar 27, 2009
Web Hosting BAD Review for OCC Hosting.
1. OCC hosting declined to honor 30-day refund policy.
2. FTP transfer is problematic from the location in Malaysia. Most of FTP file transfers are only partially completed and I have to manuallly sort it out one by one which is a daunting task.
3. Many competitors in USA providing MUCH higher storage and bandwidth capacity for same amount of money.
4. Control panel for Unix server is not user-friendly to layman like me.
5. Their support staff think they know every hosting technical stuff.
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