Host-it-yourself Or Use Dedicated Hosting Services

Feb 26, 2007

Currently I am hosting my web site myself on my PC at home (Jboss+ mysql). Using a dedicated server with the highest spec can cost me a fortune knowing that I've just started my online recruitment business.

Should I just hire good hosting services to do things more professionally or should I keep hosting myself and learn how avoid many downtimes

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I own a semi-popular downloads website which I host on one server while the actual files/downloads are hosted on another server. This downloads server is very low-end ( AMD Sempron 3000, 1 GB RAM, 120 GB HD, CentOS with lighttpd, no control panel, etc.) and is connected via a 100Mbit shared line with a 3300GB bandwidth limit. Originally, I had it on a 10Mbit dedicated unmetered line but I hoped that by upgrading to the 100Mbit, I'd get better burst speeds, faster transfers/downloads, and a bit more bandwidth in general. Well, this doesn't seem to be the case so I'm looking for a new server or file hosting service hopefully on a better and faster network.

Right now, I'm considering the following companies/services:

* Profithost.net - Decent Dedicated server with nice bandwidth
* Redhostservers.com - OK Dedicated server with awesome bandwidth
* Server4you.com - Great Dedicated server with good bandwidth

* File-services.com - Decently priced pure file hosting with OK features
* MegaUpload Business account with Hotlink Quota - Decently priced pure file hosting with nice features

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My Experience with Ultrahosting.com Dedicated Services STAY AWAY FROM IT!

I had 3-month experience with ultrahosting.com and I want to share this experience.

if you may have seen the prices are really nice, .. as I thought at glance.

I've ordered my windows dedicated server with Helm control panel.

after 3/4 days I called them and they told me that there is problem with Credit Card or something else... but everything was correct, they told me call them and I called and they told me they'll send me the information .. but after 24hours still nothing! .. I called them again and they told me that they are still waiting for the Helm license request!.

after 5 days (I think) I had the server but I found that the Helm license is only for 100 domains! they told me that the Helm license which is in the order form is for 100 domain (but nothing was written), and if I want Helm unlimited license I've to pay 60$(the helm license in it's web site is 50$ if you purchase directly from Helm )..

ANYWAY YOU SAW OUR PROBLEM AT THE FIRST! ..

NOW .. after 3month .. after having lots of support problem and license and ..
I woke up at the morning and I've got an email with the subject of "your service has been terminated"! ..

TERMINATED! What? .. they told me that we did the ARP Poisoning on their network! and everything is finished !! chating with live sales doesn't helped me so I called the support, but the fun is that the support staff couldn't talk well English (I was wiered!!) and he told me that I've to send email again .. still no response for the email ..my offer is that stay away from ultrahosting .. I decided to start again with Iweb .. but it's really kinda starting again .. cause I'll for sure lose all of my customers who was on the ultrahosting's servers.

they are new to dedicated even thought they are in co-operate with Momentum, they had no help desk in more than 2-month I was sending request to them asking for a help desk. as an experience : we should never work with the guys how has no experience! .. I hope that Iweb can help me. it's better to spend a little (30$) more with Iweb instead of having trouble like this!..

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I bought a hosting package from Yahoo Small Business India.

Initially i was happy because the package was cheap and had good features. Database was easily set up I installed php admin tool also with one click install. No other packages are available. One has to manually upload and install.

I tried to upload phpbb but i wasn't able to upload some files. I emailed them and asked why the server gives an error while uploading .htaccess files, the reply was we don't support it. I uploaded it without .htaccess and installed it. I installed wordpess and wanted to have clean URLs but yahoo does not support mod rewrite. I don’t know much about php and databases.

9th July 2008: While I was learning I modified some tables due to which my database administrator permissions were lost. I was able to login using phpadmin but unable to create new databases and modify previously created databases and tables. I emailed customer care regarding the problem and got a useless reply on 10th July that I should change the password of the database administrator.

I changed the password but the problem was not resolved. On 11th I again emailed the problem in detail with screenshots to the customer care. On 12th, I got a reply “we have forwarded this issue to the technical team and we will inform you once this issue is resolved.”

On 12th I emailed to ask when the problem will be resolved but got no reply from them. Till date (15th July) the problem is not resolved. No one even wants to reply to emails.

See below my emails and replies given by yahoo customer care:

********************************************************
My email to yahoo customer care on 9th July:

I have some problem with database. By mistake i modified my original user name which i created while setting up the database. Now i can't access the tables that were created with previous user name. When i log in using phpadmin and try to see any tables i get the message. Access denied. Moreover, I also cannot create any new tables. I have NOT modified the yroot user;. Can it be recovered.
Please help.

*********************************************************

Reply to the above query from Yahoo India on 10th July

From: Yahoo! India Small Business <in-cs-ysb@cc.yahoo-inc.com>
Subject: Re: Troubleshooting (KMM90534089V76144L0KM)
To: "Vinay Chhabra"
Date: Thursday, July 10, 2008, 1:19 PM
Hello,
Thank you for writing to Yahoo! India Customer Care.
With regards to your query, follow the below steps to assign a new user
name and password to access your database:
1.Logon to your "web hosting control panel".
2.Go to "create and update" tab.
3.Select "MySql databases".
4.Select "database administrator" and assign your user name and
password and click "submit".
For further assistance please write to us.
Thank you again for writing to Yahoo! India Customer Care.
Regards,
Pruthvi
Senior Customer Care Specialist
Yahoo! Customer Care

********************************************************

My email to yahoo customer care on 10th July:

Dear Sir,
Thanks for your reply. I have already done that from database administrator link but the problem is not resolved. This problem has started since yesterday because of my mistake. I modified the original database administrator "user name" from the database "mysql". After modification all my permissions have lost. I have not modified the yroot user. So can you grant the administrator permissions to new user The problem is that after logging in using phpadmin i don't have permission to create a new database. The databases and tables that I created earlier are also not available to me. I am also attaching the screenshot (.gif) of what error i am getting. When i click any database in phpadmin i get the following message:

SQL query:
SHOW TABLE STATUS FROM `wpress` ;
MySQL said:#1044 - Access denied for user to database 'wpress'

If there is no solution then please reset the database, so that MySQL database can be set up again.
Regards,
(Vinay Chhabra)


********************************************************

Reply to the above query from Yahoo India on 11th July

From: Yahoo! India Small Business <in-cs-ysb@cc.yahoo-inc.com>
Subject: Re: Troubleshooting (KMM90547155V54693L0KM)
To: "Vinay Chhabra" < >
Date: Friday, July 11, 2008, 11:09 AM
Hello Vinay Chhabra,

Thank you for writing to Yahoo! India Customer Care. With regards to your mail, we have forwarded this issue to the technical team and we will inform you once this issue is resolved. Thank you again for writing to Yahoo! India Customer Care.

Regards,
Pruthvi
Senior Customer Care Specialist
Yahoo! Customer Care

********************************************************

My email to yahoo customer care on 12th July:

Dear Sir,
When can i expect the problem to be resolved. I reported the problem on 9th. Today is 12th. If there is problem in resolving then please reset the database. I think it will be much more faster.
Regards,
Vinay Chhabra

********************************************************

I have emailed them several times but no replies……………………

If you want good customer support then do not buy any package from Yahoo.

Technical service: 0 out of 5

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[url]

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