My Experience With Ultrahosting.com Dedicated Services STAY AWAY FROM IT
Nov 11, 2008
My Experience with Ultrahosting.com Dedicated Services STAY AWAY FROM IT!
I had 3-month experience with ultrahosting.com and I want to share this experience.
if you may have seen the prices are really nice, .. as I thought at glance.
I've ordered my windows dedicated server with Helm control panel.
after 3/4 days I called them and they told me that there is problem with Credit Card or something else... but everything was correct, they told me call them and I called and they told me they'll send me the information .. but after 24hours still nothing! .. I called them again and they told me that they are still waiting for the Helm license request!.
after 5 days (I think) I had the server but I found that the Helm license is only for 100 domains! they told me that the Helm license which is in the order form is for 100 domain (but nothing was written), and if I want Helm unlimited license I've to pay 60$(the helm license in it's web site is 50$ if you purchase directly from Helm )..
ANYWAY YOU SAW OUR PROBLEM AT THE FIRST! ..
NOW .. after 3month .. after having lots of support problem and license and ..
I woke up at the morning and I've got an email with the subject of "your service has been terminated"! ..
TERMINATED! What? .. they told me that we did the ARP Poisoning on their network! and everything is finished !! chating with live sales doesn't helped me so I called the support, but the fun is that the support staff couldn't talk well English (I was wiered!!) and he told me that I've to send email again .. still no response for the email ..my offer is that stay away from ultrahosting .. I decided to start again with Iweb .. but it's really kinda starting again .. cause I'll for sure lose all of my customers who was on the ultrahosting's servers.
they are new to dedicated even thought they are in co-operate with Momentum, they had no help desk in more than 2-month I was sending request to them asking for a help desk. as an experience : we should never work with the guys how has no experience! .. I hope that Iweb can help me. it's better to spend a little (30$) more with Iweb instead of having trouble like this!..
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Feb 28, 2008
I thinking of converting from shared hosting to Dedicated. This website popped up today and it seems decent. Does anyone have any experience with them?
ultrahosting.com
Im thinking of this to start of with
Celeron, Dual Core & Athlon 64
512MB-4GB RAM
80GB-500GB Hard Drives
1000GB-1500GB traffic
$55/month
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Nov 2, 2009
I want to share my bad experience with hivelocity.
I need a backup server for my remote backups so I need a dedicated server form a reliable provider.
I ordered Xeon Quad-Core X3220 2.4GHz: server on Tuesday, June 30, 2009 and paid with my Credit card. I done my all verification process and on Wednesday, July 01, 2009 I got my server.
I just ssh on said date to check server is online and then I logout because I was very busy in those days.
On dated 03 Jul 2009 08:00 I want setup my new server for backup and I try to ssh but I can't. I contact Live chat and they told me your server is offline please open a reboot ticket.
This is my first downtime I got after 1-2 days of server setup even I was not touch any thing in server.
I open a reboot ticket and then with 30 minutes my server was online and hivelocity can't give me a reason why my server was down even I have not hosted anything.
After this I have started setting up this server for backup use An I was shocked to see that I have ordered and paid for Xeon Quad-Core X3220 2.4GHz but this server was Core2Quad CPU Q6600. I reply ticket below ...
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May 8, 2006
I will warn everyone now! I have posted warnings in the past.
I have had nothing but bad experiences with Ipower. Lately the problems have gotten worse. Even after Ipower says they have fixed the problem, my server crashes again and again. I have been searching for a new company, but have had no luck. I am also looking at getting a lawyer because Ipower has failed to keep their promise and their tech support supervisors are wise asses. They treat you like crap and act like they are the smartest people in the world. They argue with customers and frustrate the hell out of you.
If you have had a problem with Ipower post a reply! We need to steer people away from them.
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Jun 30, 2008
I'm not one to post bad reviews, mind you, I am one of the ones that hate negative reviews the most. But my experience with this company is absolutely terrible, and I feel people should know about it. I personally have nothing against them, but this company has lost me about 1-2 thousand dollars in customers/licenses/files etc etc.
I originally ordered servers via them back in the early days of ConnectHost due to the fact that everything was so cheap and NetXServers wasn't as big then so neither was the budget. The server was fine for the last few months (March-June), but this wasn't the server with the problems.
A month or 2 ago, NetXServers started offering VPS's. I decided, due to the low cost of IP addresses, and the actual server that I would buy one for a VPS server. It was good for about 2 months I think, and then last month, the server went offline. I contacted BurstNET (As fireballhost is a BurstNET reseller) for a reboot. They had told me the server had been cut off for non payment. As the payment went through FireBallHost, I contacted them. They told me they didn't know it was cutoff. The data was unable to be recovered as the server had been formatted and reassigned to a new customer. NetXServers lost 23 customers and had to deal with about 15 PayPal disputes. This ended up with our NetXServers account being suspended for a day. Matthew, the owner told me he would pay for a new server. 2 days later, he 'found' some fees that BurstNET had charged him and that we had to pay them before they paid us anything, so we got the choice of him paying the invoice to BurstNET or we pa
y it THEN he buys us a server. As the amount we had to pay was much higher then any cost for a new server. I just left it, and as we had 2 servers left with them, I decided just to forget about it to stop a huge argument.
2 Days ago, one of our servers (the old server2.connecthost.net) was taken offline. This was fine as we didn't need it anymore, and we had infact submitted a cancellation request a week before, so it didn't seem to strange.
30 mins ago, a customer emailed our support desk to say their VPS was offline. The support staff immediately alerted me and I contacted BurstNET to reboot the server. I was told to 'contact the reseller' regarding the server, which means it's been cut off. The support tech (A very nice and helpful one at that) tried to locate the server, but it had already been formatted. So now, I'm again, a server down and 4x $20 customers are now left VPS-less and they're going to have to be refunded. But here is what annoyed me most about this server cutoff. The server bill was actually paid to FireBallHost on June the 7th.
Dear NetXCorporate,
This email confirms that you sent $DOLLARS USD to Robert Buranich as a subscription payment.
-----------------------------------
Payment Details
-----------------------------------
Date of payment: Jun 7, 2008
Amount: $DOLLARS USD
Which in effect, means they've cut us off and stolen the money. Anyway, I'm calling a lawyer tomorrow and I plan to sue them for all they've got. These are the kind of people we need to stay away from and keep off and out of our hosting industry.
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Feb 26, 2007
Currently I am hosting my web site myself on my PC at home (Jboss+ mysql). Using a dedicated server with the highest spec can cost me a fortune knowing that I've just started my online recruitment business.
Should I just hire good hosting services to do things more professionally or should I keep hosting myself and learn how avoid many downtimes
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Jul 29, 2008
what percentage of clients are interested in buying dedicated web hosting plans instead of shared ones? I surprised why some people prefer dedicated services with such expensive prices!
I hope someone who sells both type of services can answer my question. For example he/she tells me that his sold dedicated services are %20 and sold shared plans %70, and sold VPS....
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Apr 11, 2008
I own a semi-popular downloads website which I host on one server while the actual files/downloads are hosted on another server. This downloads server is very low-end ( AMD Sempron 3000, 1 GB RAM, 120 GB HD, CentOS with lighttpd, no control panel, etc.) and is connected via a 100Mbit shared line with a 3300GB bandwidth limit. Originally, I had it on a 10Mbit dedicated unmetered line but I hoped that by upgrading to the 100Mbit, I'd get better burst speeds, faster transfers/downloads, and a bit more bandwidth in general. Well, this doesn't seem to be the case so I'm looking for a new server or file hosting service hopefully on a better and faster network.
Right now, I'm considering the following companies/services:
* Profithost.net - Decent Dedicated server with nice bandwidth
* Redhostservers.com - OK Dedicated server with awesome bandwidth
* Server4you.com - Great Dedicated server with good bandwidth
* File-services.com - Decently priced pure file hosting with OK features
* MegaUpload Business account with Hotlink Quota - Decently priced pure file hosting with nice features
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Mar 6, 2008
I have some experience with servers, have set up home servers in Linux, and have run a VPS for a year (trouble tickets available and Virtuozzo). I do not have any experience keeping a web server up 24/7 though. How daunting is this task if you have cPanel installed?
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Mar 13, 2009
Ultrahosting is a leader in web hosting services worldwide. I've spent 4 months making a research about hundreds of companies around the world from different countries and did a lot of efforts and finally I could find Ultrahosting. I do believe that Ultrahosting should promote itself better and make itself more visible to people for the high-quality service you provide and better prices.
This is my opinion after spending 3 months with them using the VPS plan. they are great.
I know some of you may agree and other will not, but it is an open place for everyone to write his comments.
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May 30, 2008
Has anyone heard or had any experience with ultrahosting. Just seems like a good deal, but you never know. I am not sure how their customer service, uptime or anything else.
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Apr 24, 2008
As you may have seen in my other thread, I was looking for a dedicated server to replace our aging celeron machine. My requirements were RAID 1 mirroring (hardware or software), a dual core processor, 1GB+ of RAM, and at least 1TB bandwidth.
I also ideally wanted a company who had been around for a while and has a good reputation. Price was also an issue (wanted to spend under $150 per month).
First of all it was very difficult to find a dedicated server provider who offered RAID 1 mirroring for a reasonable price. I finally came upon iweb (www.iweb.com), who seemed to meet all my criteria. I had an excellent experience with their sales team (particularly Martin, who posts here on this board under the name atchooo). They offered everything I wanted, and for a great price. In fact it was the best price I had found anywhere. They were also Canadian, which is a plus for us, as we are happy to keep our business within Canada. I was about to pull the trigger but tried to negotiate a little extra thrown in for free, and was waiting for a response.
In the meanwhile I received a quote from UltraHosting (www.ultrahosting.com). They are apparently new to the SMB market, but host many other big name clients including Mazda and Chrysler in their datacentre, under their parent company Momentum (formerly OnX I believe). They were also a Canadian company, which again was a plus. Their quote was quite a bit higher than iweb (but in line with most other providers), so I was about to dismiss them. Then I noticed their "price guarantee" policy.... so thought what the heck, and told them what iweb was offering me (including the negotiated extras I was trying to get, which I hadn't even received confirmation on yet).
A few minutes later I got a response with a new quote. They not only matched everything iweb was offering, but even BEAT the price by 10%, and that's with hardware RAID 1 mirroring, whereas iweb was offering me software RAID mirroring.
The offer was too way good to turn down, so I took it.
(As an aside, I should mention that iweb did eventually offer me what I asked. On top of their already excellent rates, they offered to waive the setup fee on a monthly contract, and even through in a few other extras for free. I also have a little more confidence in iweb as they have been around longer, and I like the fact that their sales/support people post here. There also seems to be a lot more information available online about their network and datacentre. If they had in fact responded an hour earlier I would almost certainly have signed up with them, and probably would have been quite happy.)
Anyway, my server with UltraHosting was online within about 36 hours. I had some concerns with the way the disk was partitioned (the /home partition was too big... and plesk doesn't store its files there), so I asked them to rebuild the machine. I didn't have anything on the machine yet and I thought I might as well have everything the way I want it since it's gonna be like that for a while.
They responded within minutes and said they would go ahead and do it, and they even waived any fees involved (after I asked). I sent the request late Wednesday night and by Thursday morning the machine was back online the way I wanted it. I've been very impressed with their service so far. Everytime I've sent an email to their support team, I've received a response within 5 minutes. And a few of those emails were even sent at 10pm and 1am!
Retrospectively, if I had received both quotes at the same time, I may have still chosen iweb (even for the slightly higher price) just because they've been around longer and I want to make sure they will be there when I need them. However my experience with UltraHosting has been great so far so I'm satisfied.
Phew... ok perhaps there's more info in this post than was necessary, but I just felt like sharing my story. I'll try to remember to post a 6-month review somewhere down the line.
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Aug 29, 2008
i decided transfer one of my server to ultrahosting
Has anyone heard or had any experience with ultrahosting?
i find some bad experience:
[url]
and some good experience
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Jul 29, 2008
Anyone having good/bad experience with ultrahosting.
WE are considering it and like the kind of plans they have for dedicated hosting.
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Mar 10, 2008
What are your thoughts of Ultrahosting.com, I didn't find may reviews here on WHT.
I talked with the sales rep. and he said they host people such as: Mazda, Chrysler and Xerox.
Here's some info he gave on their server:
Quote:
Paresh: to provide some way of background...Ultrahosting is part of our parent company Momentum
Paresh: Momentum handles Managed Service Operations for Enterprise level customers
Paresh: Ultrahosting sits in the same data center as these clients
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Jul 20, 2005
I'm currently running a vBulletin message board with about 26,000 members. At any given time there are about 200 members actively posting.
Right now, we're on a dedicated server with Ilon hosting, however, my members are still complaining that the site runs VERY slowly when there are lots of members online.
To make matters worse, I want to launch a weekly podcast for them, so I'll need even MORE bandwidth.
GoDaddy.com is offering dedicated server accounts with high bandwidth limits (ie 2000 GB). Does anyone have any experience with them? ...
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Oct 13, 2008
All three are the same company, just different instantiations.
I started with them with the cheapest VPS, upgraded to a bigger VPS and now went to a very affordable dedicated server.
Every request got a reasonable response in a reasonable amount of time (low priority stuff gets ignored on the weekend - urgent stuff gets a response within minutes; and even low priority stuff gets a response pretty darn quickly if posted during business hours).
There was a billing mixup - happens. I sent a support request, and with a couple of emails to get the facts straight the difference was credited back to my paypal account. Not just a credit to my account with them, actual money back.
Pricing is good (look for yourself virtual-dedicated.net for VPS and rackmounted.com for dedicated servers - don't have enough posts to actually post links or even real addresses, it seems... but I'm sure you can figure the addresses out...).
Even better, when I couldn't find something in my price range on their 'specials' page for dedicated servers I sent them an email, told them what I was looking for and they came back within minutes with exactly that at a rock bottom price that companies with rather bad reputations for their service can't beat.
I'm seriously impressed. If you are looking for hosting, whether VPS or dedicated, take a look. At the end of the day, it's all about the service.
I don't work for them, I don't get any compensation for this post, they didn't ask me to post this. Yadayadayada. I'm just a very happy customer. And that's a good thing.
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Apr 5, 2009
I got my first dedicated server, So I'm not sure if this is what typically happens to everyone on every dedicated server setup, or if it's just my bad luck, or if it's a reflection of the guys at FDC.
At this point, I'm not sure if I should stick with them or not, it's been slightly weird, to somewhat humorous to just down right frustrating.
Only good thing is, it's not an actual production server, I was just seeing how FDC was as a company before I comitted. So other than the upfront cost and time spent dealing with this, we haven't thankfully impacted our customers in anyway.
(1) Contact sales, no response for two days.
(*) contacted them on friday, so I figure that was probably the delay in the response, quite understandable.
(2) They said they'll have to contact me by phone
(*) Sure not a problem, please contact me within these hours...
(3) They contacted me out of the hours specified
(*) ugh...maybe I didn't make myself clear in the email, oh well whatever, atleast they did contact me.
(4) Was promised server will be up by tomorrow
(*) Oh okay, he sounded nice on the phone
(5) Servers were not up by tomorrow had to email to find out what's going on
(*) They just got their shipment in and everything will be setup by the end of the day.
(6) It wasn't set up by the end of the day. Contacted them again.
(7) They got it up the next day, Server finally up, but I can't even ping it.
(*) Took them a day but they got that resolved
(8) I can finally ping it but I can't remote into it.
(*) I'm guessing someone forgot to enable RDP?
(9) Get another bill, Server 2008 Standard $20 more dollars
(*) I've never requested a update from web edition to standard. Maybe with all that reinstalling of the server, someone felt like upgrading me without seeing If I wanted the upgrade or not? Or maybe Remote desktop isn't possible in Web Edition and they upgraded me, if that's the case cool, if not I'm not sure why the upgraded me from Web to Standard.
(10) RDP finally works. Finally log into server...
(*) Hooray, it's finally over?
You figure it's clear sailing from here on out. Grab all my windows updates.
Right click on my computer, left click on properties...Windows not activated, automatic update will be done in 2 days.
(11) Contacted support, can I validate now, or just let it validate in 2 days.
(*) Support says it's not a problem and just to validate it now
(12) Validation failed.
(*) OMG this can't be happening...opened up a ticket.
(13) It looks like it was the wrong key, and we're waiting for msoft to get us a valid one it'll only take an hour.
3 hours later it's still not validated. They say they'll do it, and they'll email me, weird thing is they closed off the ticket? aren't things done by ticket status, if the ticket is closed then how do they know it needs to be done...
FDC is nice and all, decent response times on tickets, usually within 5 minutes, I've had response times with other companies(registrar) avg time was a day.
Anyhow I must be driving them nuts with all the tickets I've opened up, don't think it's any fault of my own though. Like I said earlier I'm not sure If I should stick with them or not, Is this typical? or is it just my bad luck, or is it just FDC?
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May 26, 2009
All was good until last month, i request to reinstall os 3 days later they told me that server i'm renting will be replaced do to hardware problem. So takes another 1 days to setup another server. Ok server was up with what ever they claim better hardware. Problem is w/tech support!
They don't respond on tickets what so ever+ they will close your ticket w/out resolving the issue. now im waiting for past 3 hours for them to reboot my server and so far nobody moved a finger.
Im glad this service month to month. This will be my last month with lame tech support company.
Advice STAY AWAY or you will lose customers and waste money.
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May 5, 2007
I inquired about this sales. New company good price Good service. WRONG.
So I get on live chat and talk to Mike and tell him all the requirements I ahve He says no problem pay for managed hosting at $25 a month and we will install all of that for you. So i go to check out enter in there coupon code for 20% off for lifetime and when i get to the paypal page to pay whole different story. Says 20% first month then regular price the rest. So I cancel out of that go back to live chat and get Mike I tell him what happened he says no it is 20% for life. So i take his word for it and head back over to checkout. This time it wont let me there site has a problem and wont complet checkout. So back to live chat I go. this time they transfer me to victor. Who informs me they will only install my stuff if I pay $25 a month and pay them $50 and hour. I tell him I have a guy to install it all for one-time fee of $35 can you do it for that no our fee is $50. Plus they want to charge me $25 a month for fully managed. When i can forget the fully managed and only pay one-time $35. Victor found he would rather argue with me and then try and insult me about a typo error.
Stay away they will not be in business for long. See bottom of chat below. ....
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Apr 2, 2008
The shared server I am on runs out of disk space every day and their support says they are still "deciding" what to do about it.
This has been going on for 2 weeks now and they still can;t "decide" what to do about the disks filling up.
How many people does it take to decide to add a hard drive to the server?
I have also had way more downtime than I have had with my other ISP's like HostGator or Lunapages.
Stay away from Hostdime!
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May 28, 2008
About two weeks ago serverbeach null routed one of our servers for over 48 hours with no proof of an attack what so ever. We would randomly see it back online for 5 minutes at a time and the server was perfectly fine. No lag, no attacks, no nothing then boom nullrouted again.
They claimed the traffic the server was receiving was too much for the 10mbit port we were paying for (after we waited 48 hours to receive a useful response) so we were forced to upgrade to a 100mbit port. No big deal, they upgrade us to 100mbit and 10 minutes later the server is online without any issues what so ever. Today we find out the server has been nullrouted once again and we have not had a response from them in hours.
Not to mention when we called support the first time we heard a party in the background and it was impossible to talk due to all of the loud noise and yelling. We were promised an update within 30 minutes, never heard back.
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Apr 24, 2009
Today.. my account is suspended because they said my .torrent files they found on their site are copyrighted.. Yes.. I mean.. the actual .torrent files.. NOT data files..
So - TOS states ....
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Aug 13, 2008
Servage is the worst webhosting I have ever hosted with. From continuous cluster problems to stupid billing issues.
When my website is not giving a 404 error there are mysql problems.
This is a hard lesson learnt. I will never recommend or host with them again.
I wired them $90.30 for balance due since July. My banking institution even gave me the reference number and other transaction details. The funds never returned to my account. To this date their dumb billing department cannot locate the payment. When I contact supported they continually gave some cryptic message that is of no help. I forwarded them screenshots of my bank account and even gave the reference numbers provided by my banking instition, still no dice, account suspended.
To add insult to injury they added another period of webhosting to my balance owed so it now totals $180.60 owed and I lost revenue from my search campaigns.
STAY AWAY FROM SERVAGE.NET. THEY ARE NOT WORTH IT.
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Apr 13, 2008
I have posted before a topic regarding the same issue that Startlogic and her partner/sisters ' Ipower,Ipowerweb and dot5hosting' are very very bad that you should wait 30 days to get ticket resolved but today i found a great website created against startlogic with about 30 bad reviews against it and proofs
[url] ....
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Apr 21, 2008
I went with HostGator based on the number of positive reviews I saw on this site. However I think I need to warn people to stay away.
I am on hostgator server #414. The server is so overloaded that it often has server loads >20. Currently its server load is in the 40's and the administrative cpanel is unusable. My site has been down twice in the past month (due to excessive loads crashing the server).
When contacted, their response is always "we'll boot the person causing these excessive server loads." This is fine, expect I shouldn't have to be the one policing their servers and letting them know that there is a problem.
I'd advise everyone to go with a host (even one that is a bit more expensive, say in the $10-20 range) that doesn't oversell. I know I wish I did. If anyone has recommendations for such a host feel free to send them my way.
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Jun 13, 2008
how a webhosting compay name PC-core.net troubled me.
If you have forgotten the case; here is brief overview what happened,
I tired ordering new dedicated box (was an offer) but on payment page they had problem. So few days later i told there was problem with payment page and couldn't pay. So they said now its fixed pay now then will setup a DEDICATED boy with PHP/Apache/MySQL configured with required libraries as i had told them. So I even ordered Cpanel/WHM along. Thought was a good deal.
I got an email saying will be setup in FEW HOURS.
Waiting more than 5-6 hours; when enquired about it didn't get any reply. So in haste FILED CHARGEBACK in paypal. As soon as i filed they started responding saying the server was on its way... HAD they told that before clearly I wouldn't have to take such step.
So, I closed the dispute.
When I got my box, It was missing many stuff.
FIRST EXTRA backup HDD that i ordered.
SECOND php was not configured to work along with MySQL and other libs were missing.
When asked about the issue; for HDD was told will be added in few hours later.
So If i had not checked properly, they would have simply charged for that and would have never installed it.
Now when asked about second case; they told its not their work to install all PHP/MySQL stuff...
Why did they promise in the first place about the thing they were never going to deliver?
Ok, I tried my hands with WHM/Cpanel to get MySQL and Php working but I failed.
So i thouhgt of cancelling the whole server itself. After getting rude replies regarding any support.
So I had made payment on 31st may 2008 for server. I cancelled server on 10th June 2008 (both from their client area and sending email to their support also).
I lost $120 bucks. Did get a lesson there are companies who promises BUT DONT DELIVER.
Now today suddenly I get an email from their support THAT I AM OBLIGED to pay another MONTH BILL too....
HERE IS EXACT EMAIL
=========================================
Thank you for choosing PC Core for your hosting needs. This email is a reminder that you currently have a balance with PC Core, due to an invoice that is been created. You are currently responsible for paying Invoice #5222 which was generated on 11/06/2008. This invoice is currently due on 25/06/2008.
According to our records, you currently pay with PayPal. Please submit this payment using the information below to avoid possible service interruption.
Invoice: 5222
Invoice Ammount: $119.90 USD
Invoice Due Date: 25/06/2008
================================
Now why am I still obliged to pay. WHEN I HAD paid on 31st may 2008 for SERVER till June 30th, 2008?
Are these guys trying to irritate me first by GIVING NO REFUND to me and sending such email EVEN AFTER I HAVE CANCELLED WITH THEM?
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May 28, 2008
I've been hosted by them for less than a week.
Every day there is downtime. At least 50% of the time. Also, if the site is not down, it is so slow to load that it times out in my browser.
I also asked the administrator (apparently some kid, after doing heavy research on these forums) on their hosting forums if I was allowed to host a certain type of script on his site. He said yes, then 2 days later he edits his post and changes it to "no" after I sign up.
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Aug 8, 2008
Stay away from this provider! Last months I am down straight for 7 days but they promise to improve they service and I give them a chance, now I am down for 3 days straight with no response from them, here the proof: ....
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Oct 7, 2008
stay away
worst hosting ever!
downtime 99,9%
non clearly charges!
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Sep 7, 2007
This thread to make sure no one else falls for IndyaHozting.com
I had a reseller hosting account for hosting as well as domain sales.
WHM panel for hosting loads extremely slow, and domains are never activated when i pay the money from my debit account with them. Everytime i have to send a mail to them asking for activation, really frustrating.
Then, last month (August 2007), their server got hacked and someone defaced all websites hosted with them and put up a really pathetic photo there, shame on everyone. When i called them and asked abt it, they didnt care to apologize, instead the guy said that its clients responsibillity to backup sites, and they cant be held responsible for the data loss.
I have hosted around 50 sites with them since January 2007. There was another hack attempt around March, that time someone hacked and hosted a phishing bank site (Canada bank!), and we got a call from Mumbai Cyber crime cell, and Indyahozting cancelled our hosting account!, we made really hard work to get all our hosting plans back. They behaved like some sort of overlords.
There are downtimes everyday, and its normal to be blacked out for a few hours everyday, the reason, they say "Servers need to be restarted once a week, so only this downtime". Havent they ever heard abt Dual processor servers and about hot swapping ?!!!!!!!!
They never respond to your email, and you have to mail atleast 5 times to get a simple one word answer. Please dont call those guys, u will regret it.
And, they sucessfully corrupted the database of my wordpress site i developed for 6 months. I thought wordpress was unbreakable, but, their CPanel and Fantastico itself got broken and SQL server was not working. My site is still offline after a few months this happened, i just lost interest to write everything from start.
And finally, i started to move to Godaddy, i am really fed up with Indyahozting, they are changing their servers after the last hacking (they said so), my old sites are still hosted there, will have to wait and see whether this new server is hack proof.
And, dont worry abt tech support even if they reply, they are clueless abt most modern technologies.
Anyway, stay away from IndyaHozting, i thought of moving to ************, but, they have a worse review on this forum, so, Godaddy and Netffirms are my new hosts...
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