I was thinking of using Gigenet as my web host but I am unsure as to how good their "Managed Services" are. I need something fully managed and 99.9 % to 100% uptime is a must. Does anybody know if Gigenet immediately takes care of a problem (if the problem arises) as opposed to first opening/submitting a ticket then resolving the issue?
View 12 Repliesit nearly 7months with them
so i have correct time make review on them!
there support has been perfect there is nothing i can able to make wrong comments on them
my months has been closed(there no wrong or lack in support to tell)
there server had and hardwar is superb
but the main is uptime,i need to have good uptime to have my server perfect,being with 7month i dont had any downtime till yet,so single sec of outage.
this main thing to have server with them for 7months
there sales so friedly,my special thanks to brandon how helped me in lot of sales quetion,he very very helpfull to me
also i should thank ameen for running nice hosting with good staffs
i recommand gigenet for all "who need 100% uptime"
I'm a (mostly SQL and Java) programmer by trade, I have an MSc. in Computer Engineering, and for almost 8 years I have done web and database programming on the side. I have a site (www.the-athenaeum.org) that has had its ups and downs. Sometimes I find lots of time to work on it, other times life intrudes and I neglect it. It gets a few hundred thousand hits and maybe 30,000 unique visitors per month (or so).
Long ago, I decided (for reasons of security and some idea of the nobility of open source) to go with FreeBSD/PostgreSQL. I went from crappy no-name hosting to CanHost to LayeredTech, teaching myself the OS and db from scratch in little scraps of free time. In general I have always gone the cheap route by necessity. I'm determined to keep my site nonprofit, so I've never had banner ads or Google ads. Over time as I made more $ in my "real job" I could afford slightly better servers.
These days I could probably spare $200 per month out of my own pocket to subsidize my hobby. We have a new partner who may provide another $200 per month or so.
I have come to a point where my lack of knowledge is probably holding us back. It's a one-man operation from a web/db-programming standpoint, and I am finding myself using too much time on anti-hacker and server-optimization activities. The server runs slowly. People keep spamming my PunBB install. I am trying to keep the server up and responsive instead of adding new features and finding new users. My cheapness is biting me in the butt. I think if the server ran smoothly when people came, and if I could spend my time adding the cool features I dream of, we would double or triple our user base pretty easily.
I suppose you could sum up my operation by saying that I have a web site that "does cool stuff ... slowly."
I figure I have two possible routes:
1. Pay for a "semi-managed" server or a managed server: By this I mean having someone set up the OS to be very solid, someone who can look into why the server is so sluggish and fix it. Someone who can give me an SLA that deals with spamming/hacking. I don't care about admin. panels and the like, but I do need a solid, fast server, or at least one that performs up to its basic potential.
2. Have a "geek on retainer": Instead of that, pay for targeted services. Pay a FreeBSD guy to do the initial server setup. Pay an Apache/PostgreSQL guru(s) to get the basic infrastructure in place. Pay a PunBB mod developer to harden the forums. Bring them back in when specific problems come up.
I've learned a lot over the last few years, but I will never become the expert that is needed to fully grok the sys. admin. tasks.
Which route would you recommend, or is there a better way? How do I price out these services?
We just recently setup a new dedicated for a customer which is running Centos 5 with WHM/cPanel as per his request.
About a week after the initial setup, he contacts us saying there is a problem with the "Service Status" page in WHM where it isn't showing the services, only the server & memory load.
To cut a long story short, he has it setup to monitor the services under "Service Manager" and I've checked that the services are indeed running but they still aren't listed.
After searching around I found a forum post with the exact same issue, so I did as the post instructed and it worked.
About another week passes and I find out he has contacted us again about the same problem, after looking into in a little more I seem to think it's happening every time cPanel updates itself.
Does anyone have any ideas on what might be going on and how I can go about fixing this properly? For the time being I'm just running the 'fix' in the forum post I found, but that only works until cPanel updates again.
The 'fix' I'm using at the moment can be found here.
Server is running Centos 5, WHM 11 cPanel 11 (RELEASE).
The term Managed Services concerns me with the way it is tossed around in the industry and I am curious to see what other hosts refer to as managed services, how they implement them and also what the consumer expects to receive on a managed server.
In going over one websites description earlier today they had more than five pages devoted to managed services and in my opinion said nothing. In fact at one point they mentioned their backup power, which while I will agree with that it is very important, that is infrastructure and IMHO has nothing to do with backup services.
Anyway I am interested in your view and definition of what you expect to receive on a managed server.
am using Godaddy right now, BIG MISTAKE, HUGE MISTAKE I should say.
Anyway, I need a very stable environment for my site. The main requirement is that it should be able to handle a vBulletin forum that has a good amount of traffic. My forum has about 5,000 members and about 150,000 posts since inception, not sure how many are using the forum concurrently, probably just a small fraction of the total population.
Does anyone know which company provides a GOOD and RELIABLE managed VPS or managed semi dedicated server?
I assume the hardware and softwares will be pretty much the same from company to company. Everybody seems to offer more or less the same configurations. So for me the deciding factor is SUPPORT. It appears that the term "MANAGED" server means different things to different companies.
Basically, I want a semi dedicated environment that works very much like the co-hosting environment that I now have at Godaddy or other hosting companies. I can understand how it operates without having to pay for a webmaster. I hope I can continue the same if I sign up for a managed VPS or managed semi dedicated server. That's my goal.
I do NOT know anything about managing a dedicated server and don't have time to learn. Definitely don't want to have to deal with constantly updating security patches, running daily backups, installing new software updates etc myself.
I read this forum and it seems that these ones are worth a try? Have I missed any other companies that are worth looking into?
Liquidweb
wiredtree
SLhost
solarvps
modvps
knownhost
Does anyone know who has the best and most comprehensive MANAGED service without costing a fortune?
Anybody using 2 different 3rd party Managed DNS services like dnsmadeeasy.com and ultradns.com on same domain name ?
Reason for doing it is because we are having resolving issues also the domain name is ".in" not ".com/net/org".
Now we have added nameservers of both the providers in the domain registrar control panel. Total it has 8 name servers now.
I copy pasted exactly same A records & Mx record and same ttl.
Q1) The NS records on both the dns services are Different. Should i add the 1st dns providers 4 nameservers in the 2nd dns providers panel and viceversa?
Q2) will this setup work anybody done it before .. does create problems?
we may class the board into "desktop"A"work station"A"server" board,
i know they have price difference,
i want to ask any other main difference of them?
During peak times (especially weekends) many of my site's users have been reporting intermittent 'IPS Driver Errors' in the forums and the following error in the coppermine gallery:
Quote:
Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (11)
(The forums and the gallery are the main parts of the site).
I'm assuming that the site is having problems handling the number of users trying to connect to SQL. I tried increasing the max_connections and max_user_connections settings in my.cnf but it doesn't seem to have made a significant difference.
What do I need to do to fix this? Would I need to upgrade my server specs or is it something to do with the server settings?
my server specs: AMD Dual/Dual Opteron 270 with 4GB RAM.
We have installed APC 3.1.3p1 beta (and also 3.0.19 stable seperately, to test) and we are seeing a lot of "out of memory" and "timeout" errors. For example, a php scripts dies saying the available memory is 256Kbytes, and the script tries to allocate 256 Mbytes of memory.
Here are the APC settings:
[APC]
apc.enabled = 1
apc.shm_segments = 1
apc.shm_size = 128
apc.max_file_size = 8M
apc.stat = 1
and PHP settings related to memory is
memory_limit = 1024M
We have tried included apc.php file to watch out the cache, but it doesn't show any kind of fragmantation or etc. related with system, instead it shows "timeout" and "out of memory" errors with php scripts.
We have thought that the error can be related to /dev/shm as you should increase apc.shm_size in order to obtain more memory, therefore we have mounted /dev/shm as 4Gbytes. The server has 8Gbytes of memory (using 64-bit CentOS).
Note that once we set apc.enabled = 0, the problems go away, so it's definitely something with APC.
possible way to stop spammers from forging my website's domain in the "From" or "Reply To" fields? I just received 1700 bounced e-mails in my inbox from spammers using my domain in the "From" address. Really freaking annoying, and I don't want my website to get blacklisted.
View 6 Replies View Relatedhow the hosting provider would back me up in setting up my vps, support in additional issues etc. with regards each of the above topics.
View 2 Replies View RelatedA year ago I started up a website for me and some friends. By the end of last year ( December ) the website had died and I knew that I ( being a broke college student ) wouldn't have the funds to pay for a renewal.
I contacted Kazix and told them I was having trouble figuring out how to cancel my account and asked if they could do it for me or inform me how. I received the following email on Dec 18th 2007:
"Sir,
As soon as the hosting is about to end. You will get notice from our billing department.
-- Regards, Mark Senior Administrator fatnetwork.net/"
I figured this email would tell me how to cancel my account if I did not wish to renew it. I never received such an email.
I found out Friday that my banking account was over-drawn. I thought this was through my own error, but when I looked closely today, I noticed it was because 2co.com, the third-party billing company used by Kazix/Fatnetwork, had charged me for hosting renewal and had caused my account to go negative.
I sent them an email informing them that I had asked back in December for my account NOT to be renewed and that they had in fact went ahead and renewed it anyways. I requested that they reimburse me the charge of the domain, hosting, and overdraft. I had wrongly thought that my domain name was processed through them as well.
I received an email from billing@fatnetwork.com saying:
"Your domain is not registered by KAZIX only hosted
See WHOIS by yourself
The respond you got not from us from GoDaddy your domain registrant
( Who is removed )
You never requrested a cancellation from us blame yourself for over drafting, you should know where your account hosting with
Ill refund the charge of $44.99 and cancel the 2CO subscription as well as your account with KAZIX thats all I can do for you"
I wasn't really expecting them to reimburse my overdraft charges ( really, why should they pay for their mistake that harms others? ). And I fully admit that I did honestly forget that my domain name was registered by my husband and not by Kazix. What did surprise me was the tone of the email. I did use the Kazix's contact form on their website to request that my hosting be stopped. Why would I contact Go-Daddy if I had completely forgot that they were the ones in charge of my domain? If I hadn't contacted Kazix, why did Mark send me an email from fatnetwork in response to my request to cancel my account? Yeah. Someone was just being rude and snippy because they didn't want to admit that they made a mistake.
I sent a reply back to the rude man and informed him that I found his email to be very rude and not a good way to handle customers. I also informed him that I did use the contact page on Kazix's website and that I fully knew who my hosting was through.
I received this email as a reply:
"Im sure you have some other things to do Saturday night not only be rude
Ive responded you( from home, because billing is working only Mon-Fri )
Ive refunded your charge immediately
Im very glad you are not our customer anymore
Have a great weekend
Jacob
Billing Department"
Me and my husband were both floored when we read this. Who would handle customer support this way? I couldn't believe that he would have the gall to call me rude just for me pointing out his own rudeness. Then of course there is the nice touch of "I'm very glad you are not our customer anymore." Could you imagine someone in retail or any other face-to-face business practice saying this to you?
You know I didn't leave Kazix because I found it to be "bad." I just left it because of my own financial reasons. I had some technical problems with them before and found them to be helpful. If I hadn't experienced all of this, I probably would have recommended them to others and used them again. Now? I seem them as a shady group of characters who care more about their customer's money than they do about their actual customers.
As I see it now, they obviously did not want me to cancel my hosting with them and obviously wanted to renew my account for the money. What about my say in not wanting their services anymore and wanting to keep what little money I had left in my checking account? It didn't matter.
Stay away from Kazix and Fatnetwork. Let my bad experiences be your warning.
i install cpanel on my server
i have problem with dns ( ping)
i restart named and take this message: ....
I has changed my server before 5 day ago
I note there are something error on my archive page
it was like this before I change my server
www.3walim.com/archive/index.php/t-7439.html
not if you use url above it will redirect you to vbulletin/archive/index.php
but if you make url as this
www.3walim.com/archive/index.php?t-7439.html
it will work right
the problem is now I have more than 40 K of page on google indexed with "/" so and google will remove it cuz all page it now redirect you to archive/index.php not to threade
I open ticket and they tell me vbulletin not have any thing to do to fix it it must doing from server
I were seeing c99.php source code to know how it gets /etc/passwd file. it simply uses fopen() for this goal but I think fopen() is needed and I don't like it to be disabled in disabled_functions. I wonder how can I disable just fopen("/etc/passwd","r"); without doing any restriction to fopen function at all
View 8 Replies View RelatedI have currently a server with a "Intel Core 2 duo e6640 2.4Ghz".
Now the company I'm at moving to a new data center and offering me a box for the same price with a Intel P3.4.
As I understand I would move from a two core to a single core CPU.
In the first move letter they send me, they where saying I would get a CPU plus, plus 1 GB mem more.
I trying:
Code:
[root@serwer /]# httpd restart
/usr/sbin/httpd restart: httpd not running, trying to start
/usr/sbin/httpd restart: httpd could not be started
Code:
[root@serwer /]# /etc/rc.d/init.d/httpd configtest
Syntax OK
Help
I am considering moving to dedicated server, what are risks with self managed server compared to managed?
Managed servers are very expensive for my needs.
When a colo vendor can consider themselves as a managed colocation provider? What make them different than *normal* colo service?
If you need a managed colo, why not go with managed server? With managed server, your vendor will take care about the server health, including software and hardware too
(I am mentioning to fully managed server vendors like Rackspace, don't tell me cheap managed servers)
I recently worked on an issue involving a severe performance issue between "write back" and "write through" caching on the RAID/HD.
Long story short, we purchased 12 IBM x3550 M2s came with LSI SAS1068E/SR-BR10i (gimp redheaded stepchild of the MR series. No BBU, no onboard DIMM.) RAID controller and had very bad and inconsistent write throughput with it. Sometimes it writes out 300-400MB/s (dd test, I know... don't flame. I know dd is NOT a good test.), somethings as low as 30MB/s. The server is configured with 2.5" SATA 500GB on HW RAID-1.
From dmesg log it was default to "write through" on sda. I figured out via lsiutil, you can set the drives to "write back". Once we did that, the write performance is more consistent. NOTE, this enables write back on the SATA drives, NOT the controller itself.
I loop out lspci on all our VPS servers. Found out those with LSI (SAS 8344ELP) cards have sda set to "write through w/ FUA". Those are already all RAID-10s, and I have not heard a single complaint from any customer stating poor I/O performance.
I believe the 8344ELP do have a BBU, I can double-check with DC. The DC is on UPS as well. So that rules out the shortcomings of enabling write back caching.
I want to ask those of you using Xen (3.3 & 3.4). Do you guys have better I/O performance with "write back" or "write through" caching? I'm actually looking for real world results. Where you guys actually deployed production VPS server with clients on it.
I signed up for a basic dedicated server (carbon.aeflexmedia.com/69.65.42.26) from Gigenet back in September. It's now almost May, and I've got one simple thing to say about Gigenet - they are incredible.
I had a small issue when first getting the server, where I was supposed to have VPN/KVMoIP access and didn't have it, but a quick phone call to their support team, and a couple of hours later, I had the server setup with VPN and KVMoIP. Aside from that, as well as a few tickets regarding IP/PTR requests, I haven't had to use the support very much, but when I do contact support, replies come typically within 5-10 minutes, sometimes even less.
The network is incredible, definitely the best network in the Midwest, maybe even the US. It's never down, and latency is always low to my location in suburban Chicago, on both DSL and Cable. If there are any issues, their team are always willing to solve the issue.
The server's an Intel Core2Duo E7200, with 2GB of RAM, and a 250GB Hard Drive. The hardware is top notch, and I haven't had any issues with it. The server also has KVMoIP/IPMI, which is accessible through the control panel, as well as through VPN.
as our business is expanding so no we are planning to have 1 More server now and i found gigenet.com
so just wanted to know anyone here using them?
are they high quality provider?
how is their support and services?
if you have a website with 2 or more servers
i have two server, both are using whm/cpanel
i had been pointing a subdomain.domain.com to the second server IP 111.222.333.444 in first server WHM "Edit DNS Zone", its already 48 hours now
now i can login the ftp subdomain.domain.com, its success to login to the ftp
but its still showing this message when open the subdomain site from browser
Quote:
Great Success !
Apache is working on your cPanelŽ and WHM Server
If you can see this page, then the people who manage this server have installed cPanel and WebHost Manager (WHM) which use the Apache Web server software and the Apache Interface to OpenSSL (mod_ssl) successfully. They now have to add content to this directory and replace this placeholder page, or else point the server at their real content.
ATTENTION!
If you are seeing this page instead of the site you expected, please contact the administrator of the site involved. (Try sending an email to <webmaster@domain>.) Although this site is running cPanel, WebHost Manager, and Apache software it almost certainly has no other connection to cPanel Inc. or the Apache Group. Please do not send mail about this site or its contents to cPanel Inc. or the Apache Group.
About cPanel:
cPanel is a leading provider of software for the webhosting industry. If you would like to learn more about cPanel please visit our website at www.cpanel.net. Please be advised that cPanel Inc. is not a web hosting company, and as such has no control over content found elsewhere on this site.
About Apache HTTP Server:
The Apache HTTP Server is an open source web server which powers many of the worlds web sites. The Apache HTTP server is part of the Apache Group's many influential projects. Their efforts have helped shape much the world wide web, and they continue to be a dominating force in the web hosting industry.
if you have a website with 2 or more servers
i have two server, both are using whm/cpanel
i had been pointing a subdomain.domain.com to the second server IP 111.222.333.444 in first server WHM "Edit DNS Zone", its already 48 hours now
now i can login the ftp subdomain.domain.com, its success to login to the ftp
but its still showing this message when open the subdomain site from browser
Quote:
Great Success!
Apache is working on your cPanelŽ and WHM Server
If you can see this page, then the people who manage this server have installed cPanel and WebHost Manager (WHM) which use the Apache Web server software and the Apache Interface to OpenSSL (mod_ssl) successfully. They now have to add content to this directory and replace this placeholder page, or else point the server at their real content.
ATTENTION!
If you are seeing this page instead of the site you expected, please contact the administrator of the site involved. (Try sending an email to <webmaster@domain>.) Although this site is running cPanel, WebHost Manager, and Apache software it almost certainly has no other connection to cPanel Inc. or the Apache Group. Please do not send mail about this site or its contents to cPanel Inc. or the Apache Group.
About cPanel:
cPanel is a leading provider of software for the webhosting industry. If you would like to learn more about cPanel please visit our website at www.cpanel.net. Please be advised that cPanel Inc. is not a web hosting company, and as such has no control over content found elsewhere on this site.
About Apache HTTP Server:
The Apache HTTP Server is an open source web server which powers many of the worlds web sites. The Apache HTTP server is part of the Apache Group's many influential projects. Their efforts have helped shape much the world wide web, and they continue to be a dominating force in the web hosting industry.
I'm currently with webfaction (which awesome) for some of my Django installs, but it's a pain for static installations (especially when clients need their own ftp accounts). So, I'm looking for a cpanel host for clients with simple PHP sites (FrogCMS and Wordpress) and static sites. I use an amazon S3 bucket for most of clients images...
I need about 25-50 SQL databases, 5-15 gigs in bandwidth, and 5-10 gigs in storage.
Many of clients are non-profits and have environmental concerns so I need a host that is "green tagged" (purchases energy from renewable resources) and uses offsets (and has a page detailing this).
I'd also like somewhere with a data-center on the east coast (I'm in Montreal)
I have $10-$20 monthly (I purchase for a year).
script that will backup full cpanel backups remotely. Can anyone recommend a decent script that will make daily/weekly backups using rsync to do remote full cpanel backups?
The script should set up rsync so that doing a restore is very simple with WHM restore backup option.
Why is this so hard to find? I've been searching for hours. I want a ASP-enabled host that do not charge me yearly, but monthly or quarterly, within acceptable price range. Basic features, really. ASP + MySQL.
The trubbles comes when i try to check out. Godaddy for instance. Trying to finish my order, but they still want my creditcard information (dont use visa, master or amex).
EasyCGI was very close. They accept true paypal-payment, but only on a yearly basis.
Do anyone know why this is so hard for them? And/or do you know any host that fit the requirements?
OpenVZ different gateways IP ranges, unpingable from outside world "feature" any fix?
The server main IP (eth0) is 200.44.32.42, the allocation is 200.44.32.40/29 - 200.44.32.41 being the GATEWAY.
The ADDITIONAL IP allocation is 200.44.32.96/28, 200.44.32.97 being the GATEWAY.
Now, if I be specific on /etc/sysconfig/network-scripts/ifcfg-eth0 and declare everything like so:
DEVICE=eth0
BOOTPROTO=none
BROADCAST=10.20.47.255
HWADDR=
IPADDR=10.20.42.198
NETMASK=255.255.248.0
NETWORK=10.20.40.0
ONBOOT=yes
GATEWAY=10.20.40.1
TYPE=Ethernet
Please ignore all the above IPs config.
Now, using that VE nodes on the 200.44.32.96/28 range are unpingable. How can I fix that?
Please take note that I remove all settings from ifcfg, and leave IPADDR and GATEWAY, the internet can ping the nodes. But within the 200.44.32.0/24 no-one can ping the nodes on the 200.44.32.96/28 range ( Which is my problem, that I came here to solve).
Here's the VE ...
I have a list of a few thousands subscribers and want to use a joomla component to handle my sign ups and announcements. Problem is my web host only allows a certain amount of emails per hour, and a cap on emails per day. Are there any email hosts, meaning, a service I can sign up with that will allow me to send these emails? I don't want anything complex like aweber and constant contact. I just want the articles on my site's news section to become the actual announcement/newsletter. I thought about Feedburner, but they don't let you import your subscribers.. I wouldn't be sending announcements every day, but perhaps a couple of times per month..
View 24 Replies View Relatedi want to edit "Reduce your SELECT DISTINCT queries without LIMIT clauses" in my my.cnf.
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