Big Thumbs Up For Rus And The Guys At Cheapvps.co.uk

May 23, 2007

Although I only ordered my VPS a couple of days ago I felt compelled to make known my initial thoughts on cheapvps.co.uk.

My main reasons for going for cheapvps was not only the cheap prices, but also the fact that a2b2 (a sister company of cheapvps I believe) and Rus appear to have very good reps here on WHT. I spoke to Rus initially via live help to ask a couple of questions and he was extremely helpful which convinced me to make my mind up there and then.

The VPS was set up and going within about 3 hours which is very fast in my book (I didn't get access to it for a couple of hours more but that was just because of an e-mail hiccup causing me not to receive the welcome e-mail). The speed is amazing - especially for a budget VPS. The network is also extremely fast, and the fact I got the choice of it being in the UK was also a big bonus for me.

One of the things that really impressed me though was when I started hitting a couple of snags when running a couple of programs, including Postfix (whose developers decided it would be useful for it to use literally about 90 unix sockets). This caused a problem for the resource limits in the VPS for sockets. Also the kernel memory limit was causing memory allocations to fail as well.

No sooner had I contacted Rus again than the resource limits had been raised to something a little bit more suitable. This also needed to be done for the process limit and file limit.

Tickets are answered very promptly and you can also contact them through MSN which I have made use of a couple of times.

Through this initial phase of getting the VPS running nicely Rus and the guys have been incredibly helpful and accommodating in getting things sorted. I would highly recommend them to anybody looking for a low price VPS, and although I know this is only after the first couple of days I'm sure things will continue this way.

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My website [url] does use quite a lot of bandwidth and at times can get alot of visitors and I've only heard good things from them about the speed.

I still currently have my old hosting plan as well, but I am in the process of organizing a move all my websites to hostatree.

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Just wanted to drop a quick review on my current host iMountain.com since I have been so pleased with them and tonight they really went above the call of duty.

First a little background. Been with iMountain since November 2007 on Shared, Luxury and now Dedicated. I run custom DNS with a rollover solution so if my dedicated server with iMountain goes down, my blog will show a splash page that is hosted on another server.

Tonight for some reason the DNS thought my site was down and it rolled over to the backup server. iMountain staff happened to drop by my blog and noticed I was loading the rollover server and fired me off an email to tell me that something was amiss with my DNS since my server with them was in fact up.

How often would a host email you with a problem? Unless it is to suspend you, not very often I would think.

I give the guys at iMountain 2 thumbs up for going above and beyond the call of duty each and everyday. They truly are a great hosting company. I hope to be with them as long as I am in need of a server.

The only big thing I would like to see different at iMountain is having them install a user forum. most hosts these days have them and iMountain should too.

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Just wanted to take a minute and write up a review for CorporateColo.com (they certainly deserve it )

NETWORK: 10/10 - Fantastic bandwidth, haven't had a single network issue yet

SUPPORT: 15/10 - The support staff would probably be my favorite aspect of CorpColo. They're all awesome, dedicated people who actually care - something you really don't find every day in this industry. Victor, Jon, & Dima really go out of the way to make sure that customers are satisfied.

PRICING: 10/10 - They have some amazing rates and were able to offer me a great deal based on my specific requirements.

BUILDING: 10/10 - DRT is undoubtedly one of the most secure buildings in Los Angeles and CorpColo's suites absolutely reflect this. The policies and structure of the building take away all of the worry, and I have, personally, always felt that my and my customer's data was always safe.

They're really an A++ in my book; I hope to do business with them for a long time!

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I am between these two what would you use for a very busy server that you will need support and no downtimes.

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Do you have any experiences to help me choose? My website will be really busy must be trustworthy and 24/7 support in case of problems.

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May 25, 2008

I ordered a VPS from CheapVPS earlier this week.

I asked many questions via e-mail the day before and on the morning. The replies were good and fast (within an hour).

Once i placed my order i quickly had an e-mail regarding payment options, after paying and getting confirmation i was expecting to wait 24 hours as advised for setup, but it was done in about 2-3 hours.

I have never managed my own VPS but wanted to learn so had "host in a box" installed. So far all is well with fast ping times and a great service.

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CheapVPS.co.uk Decision

Sep 14, 2007

i found cheapvps.co.uk and they have that special 20% off deal on XEN VPSs. Sounds good to me.

the plans i am debating are the 256mb ram and 384mb ram.

now from my calculations,

the Linux 256mb /10GB/300GB plan is $18 per month. (-15% discount for 1 year = $183.60 - 20% off the discount coupon = $146.88

the Linux 384mb /15GB/600GB plan is $24 per month. (-15% discount for 1 year = $244.80 - 20% off the discount coupon = $195.84

So now the question is: Will the 384mb plan make a difference vs the 256? I will be using XEN.

I have decided to go with the U.K. server since i am currently working in the middle east and found out its hops are much closer and ping better than that of the U.S.

Also, what OS should I choose for easy package installation and such? (dont want apt-get or portage to sit there updating its package system wasting my bandwidth)

Please help decipher the following terminology!All plans include1 Fixed IP with 1 extra IP free with justification (What?)

Burst RAM double that of the guarenteed RAM on Linux (What does this mean? So if i pick 384 guaranteed ram how much burst do i get?)
Free HyperVM or Virtuozzo Power Panel (VZPP) management panel for reboots, reloads and status checking. (Does HyperVM work with XEN or is it for OpenVZ only?)
Unlimited reboots
Unlimited reloads
24×7 Support

DirectAdmin is $10/mo and $15 setup email sales@cheapvps.co.uk to order
cPanel is $15/mo and $15 setup - email sales@cheapvps.co.uk

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Overcharged By CheapVPS

Dec 7, 2007

I have purchased the 256Mb-10Gb-00Gb-£9.00 / $18.00 per month unmanaged plan + 2 dedicated IP address from CheapVPS, paid for the half of year, last month - 12 Nov. 2007, as for now they ask for some more money as they generated new invoice, every time they want £84.15 + £7.50 again cPanel setup charges

For Rus to check the PayPal transaction number: 140444259N989564W

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DotXM Review 2 - Thumbs Up

Apr 21, 2009

Initially, I was looking for a VPS to host my anime video streaming site. Then, I came across DotXM Hosting website through Hamza's MSN personal message.

I spoke to Hamza about my plans to host an anime video streaming website and asked him plenty of questions in which he answered all of them honestly and professionally.

I asked Hamza if I could start with the shared hosting plan. He said yes. After realizing that I could save alot instead of getting VPS, I decided to give DotXM a shot.

DotXM techs and support team were very efficient. They got my whole PHPmotion installed and working in just one day and for a very cheap and affordable fee!

Till today, my website runs so smoothly despite being on a shared hosting plan. Who says you need a VPS to kickstart a proper video streaming website? ^^

Thank you for DotXM and Hamza and his team for his support, understanding and professional attitude in serving customers.

In short, DotXM is a quality hosting with great value.

Tech Support: 5/5
Customer Support: 5/5
Reliability and uptime: 5/5
Space: 4gb
Bandwith: 40 gb
Price: $3.95! (Old Plan before DotXM Re-did everything a few days ago)
Domain: [url]

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Jan 16, 2007

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Initially we leased a server from then to review and understand how they truly operate and respond to issues. I must say we have been nothing short of amazing on the support side.

Based upon this we decided to colo some of our equipment and have been equally impressed. The sales people worked with us to avoid the fear of a huge bill at the end of month and proactively reviewed our bandwith usage and requirements.

Staff onsite was great, courteous and very knowledgeable.

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Thumbs Up To VT6, Excellent Service

Jun 16, 2007

I just thought id let users know of my excellent experience so far with VT6, I ordered their diamond VPS plan along with cPanel and management. Setup was swift and took 12 Hours including server optimization and hardening.

Ive only been with them since wednesday. They were very friendly with answering all my presales questions. Support tickets are answered within 15 Minutes and one of mine was answered in 3 Minutes which is impressive. They have sorted out a few issues for me ive had after initial setup swiftly.

The server is not oversold and the VPS runs nice and quickly.

So thumbs up to VT6, So far so good. Ill be giving my 1 Month sometime in July

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Review: JaguarPC VPS (Thumbs Down)

Nov 8, 2007

Here's my review. I've been with them for over 6 months I believe. I am not sure of the exact date. So far my service with them has been fairly poor.

Everything started out fine, for about a month I had good speeds. I then I made the mistake and rm -rf * in the wrong directory. Ooops, my mistake, new to having root access... luckily I stop it before I do too much damage to the vps server. I open up a support ticket, ask them if they can reload my OS and back up my data before they do it.

They said okay, but it will cost me $30 to redo it and they *will* backup my data before they do it.. Well, they reload my VPS and they DON'T back up my data... I lost all my work and had to reload backups from a week before. I run a large forum, so I lost about 20,000 posts from this. My mysql databases, etc worked fine beforehand but I removed most of my system files.... Worst part about it I paid $30 for the OS restore even though they didn't do what they said they would do and back it up.. They basically said too bad so sad...

Fast forward a few months, decent service, okay speeds. It can be VERY slow at times and takes about 10 seconds to load my page most of the time. The server shuts down for no reason often, and can be down for hours at a time, this happens fairly often. (Every other week or so) About a week ago my site goes down for 3 days and I lose yet another 10,000+ posts because the raid array dies, okay... It happens... Well, since I leave daily backups on the server nothing I can do about it. Now, my site has been down for about another 2-3 days. It finally came back online today..

I also run my business site off the vps along side my forums, and with the constant downtime I have lost thousands of dollars in downtime and data loss. I know it's my own fault for staying with them.

I read good reviews about them, but so far my service has been less than great. I'm trying to find another VPS in the price range. I have been really busy going to school full time and working full time, so I haven't had time to find another vps host and to move my vps server over.

I don't recommend them. Maybe I don't have good luck with hosting, but others seem to do well with them.

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VT6 One Month Review, Thumbs Up

Jul 11, 2007

I have been with VT6 for one month now. I am going to write my one month review and let everyone on webhostingtalk know about their excellent service.

Pre-Sales:

The presales department were extremely helpful in answering all of my questions I had.

They didnt mind the many many questions I have and took time out of there schedule to answer them unlike other companies who couldnt be bothered to answer them and just ignored me. I give them 5/5 for Pre-sales

Service:

Overall the service has been excellent. Their nodes you can tell arent overloaded as the VPS's always run smoothly and theres never any lag in loading up websites because the main servers struggling. The VPS has been well optimized by them and has kept my servers load down even whilst running Vbulletin forums. I will also give their service a 5/5

Support:

Absolutely fantastic. Response times are unbelievably quick, I think the quickest response I had was just over a minute, That is an amazingly quick response time in my opinion. No more sitting around for hours waiting for your problems to be sorted. Their techs are very knowledgeable and know what they are doing and dont just say we will look into it, they tell you what the problem is and what they plan on doing to solve it.

Which is a plus for anyone wanting to learn as they go. They have done an excellent job in securing the VPS and installing various pieces of software to keep it secure. I cannot fault their support so I will give them another 5/5 for support

Overall:

VT6 is a fantastic company with well trained, knowledgeable staff and techs. After having tryed quite a few VPS hosts I would say that this is possibly the best host ive ever used as all of their service is flawless. 5/5 to VT6

If you need a VPS host and a custom solution, VT6 is the way to go.

I do not have any intentions of cancelling with them and I am looking into adding to my services I have with them.

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Jun 27, 2008

Purchased a vps from CheapVPS/A2B2 a month ago (There was a special running on WHT..and i wanted the vps urgently so they deployed it within 30 minutes ).Support rocks.My tickets are answered within 10 minutes and they even have msn support!Today, i ordered another vps and they deployed it within 30 minutes again .

I highly recommend Cheapvps/A2b2.
Support 10/10
Setup Time 10/10
Overall Experience: 10/10

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Choosing VPS, CheapVPS Or Crissic

Jun 29, 2008

I just saw two quite nice deal in the VPS offer forum with CheapVPS and Crissic.

They both around $15/month after discount with 512RAM and 20gb(Crissic's is 70gb) harddisk and 300gb+(CheapVPS is 600gb) bandwidth.

The harddisk space is more important to me at the moment but after a search in the forum I can't find any possitive feedback on Crissic, and both nice/bad feedback on CheapVPS. Seems more people are using CheapVPS.

I am wondering if anyone can help me to choose between them in terms of the reliability and stability of their server/service?

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4+ Month Review Of Cheapvps.co.uk

Aug 27, 2008

I got a VPS from cheapvps.co.uk in March since they had a very good offer at WHT. I got a VPS with 512 MB of RAM, 25 GB HD, 300 GB bandwidth and LxAdmin for £9.31 (around $18/mo)

I did never like LxAdmin and changed to Cpanel after some time. They did reinstall my VPS free of charge, and installed Cpanel/WHM.

When I first got the VPS the setup was fast, only two hours from I paid to the VPS was ready.

Cheapvps.co.uk offer unmanaged plans, but still they have helped me with every problem I have had with them. I have no clue how to use a Linux server, and if I get any problem, I create a support ticket. And they have never told me that they don’t want to help me.

So with their low price, and good support, I think they have a very good product.

I have had some downtime since I got the VPS. I’m using Hyperspin to monitor my VPS and I have 99.830% uptime since the start.

My VPS has always been very fast, and they have good hardware to that price. And I don’t think they oversell their VPS nodes. I have never had any problems with slow VPS nodes.

Since I’m only using the VPS from cheapvps.co.uk as a backup server for my main VPS server (I have a live backup and I’m using DNS made Easy failover service) and as a test VPS for new sites, and Cpanel setups, I had to cut the montly fees.

I paid around $40/mo for the VPS and Cpanel. I sent them a mail, and told them that I had to cut the monthly fees, or cancel the server, since I got another offer from WHT for the same setup, at a lower price.

They did offer to cut the cost to around $30/mo, and I stayed. And I think I will stay for a long time, so long they offer good service and good support.

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May 12, 2008

I try to rent a vps from cheapvps.co.uk today and get this message:

In order to keep security and high quality of our service, all new orders needs to pass our fraud checking screen. In order to pass it, we ask you to email us scanned version of your Photo ID, Passport, Driver's license or your credit card.

Once we receive necessary document(s) we will happily proceed with processing your order.

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Warning: CheapVPS.co.uk Suspend Me

May 24, 2008

I purchased a second VPS with cheapvps.co.uk for £31.73 (including managed service). I bought the 2nd vps, because my first one crashed for some reason.

After 7 days of misconfigured 2 vps systems I asked for a complete and full working VPS or a refund and they suspend me on all 2 systems without getting a refund.

That is not nice.

Edit: I got a refund, today but only 11.73 of 31.73, because DirectAdmin will be cost now $20 instead of $10, if it is an refund issue.

One really bad part of the TOS, if you want to get a refund (Note, that they it will cost you only 5 pounds, while purchase a VPS, but they double the pricing, if you ask for a refund!):

The 7 day money back is offered on all managed and semi-managed VPS accounts. The money back does not cover unmanaged VPS. Control panel fees will not be refunded. cPanel and DirectAdmin are valued at $20/mo with a $20 setup. RVSkins and Fantastico are counted as control panels and have an associated cost of $2 each should they be active on your account.

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Jun 21, 2007

As a first time VPS user, looking for something to mess around with, to host my basic website and mail, I went looking for something cheapish to get started.

My original hosting was with A Small Orange (Shared Hosting), and although they offer exceptional service, their VPS plans were a bit high in price and we're Linux based (which would leave me completely and utterly dumbfounded).

I signed up with CheapVPS after browsing this forum and clicking through from their sister VPS company a2b2. Straight off the bat, their live sales web chat was open. Joined the chat, got all my questions answered in a very friendly manner. After thinking about it for half the day, found there was a 10% discount code. I was sold.

From ordering the VPS to using it was less than 24 hours (but the site did say 90% in about an hour) so I was at first fairly suspicious, and worried that customer service might be a bit of a pain. But hey, up and running in 24 hours is excellent, I was being a tad impatient and excited to get at it

I'm from Australia, so ping times are generally highish to the US and download speeds can be average if the server is not located in the right place. Server is currently pinging at 210-220ms (which is pretty damn awesome for US-Australia). I've been using the VPS for the last 2 days and so far, no downtime and the server has been very responsive.

As for the customer service, it is fantastic, more than fantastic (so far anyway, and I hope it stays that way!). Rus, who is obviously one of the main owners, has been responding to my tickets within 2-5 minutes at varying times of the day. I often wonder if he sleeps. As I am a complete n00b to the whole VPS thing I've submitted a fair few tickets and all of them have had friendly responses

These are of course early impressions, and I certainly hope they don't change, but I thought I would write up this little review because I personally think they deserve a little plug for being an excellent provider at a great price point (for someone starting up anyway). I hope their uptime stays constant, because I need my VPS for my mail

Currently, I'm on the cheapest Windows 2003 plan, 10GB HDD, 30GB bandwidth. Hosts are digitaldj.net, w00ties.com/.net/.org. Not all domains have been transfered over yet...As I said I'm new to all of it, trying to get all the DNS working

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May 31, 2008

I have been with Atjeu for a little under 4 months now, and have had no issues what-so-ever. Their support times are amazing, and their employees have been nothing but friendly and helpful.

Atjeu's price may be more expensive, but I can attest to their skill and abilities. The price is worth it, 150%. The network has been nothing but fantastic. There has been no downtime attributed to the data center's power or bandwidth providers.

Their SAM interface is everything anybody could possibly want. I have a Core2Quad Q6600, 5GB DDR2 RAM, 500GB SATA II, 80 IP's. This being used as one of our VPS servers, we need to be able to easily update our PTR records. Atjeu is one of the few data centers I know that you can log into their support area, click on "Server Management">"IP management" and put in your own PTR records. WITHOUT having to open a support ticket.

The bandwidth graphs they use are very helpful, and their overall layout of their support center is nothing but fantastic.

Friendly, helpful, and amazing service. I would recommend this company 150% to anybody needing a decent server. It is definatally not a "budget" server provider, and it may cost more than the norm, but trust me; its worth it.

As they say, you get what you pay for. Atjeu puts a whole new meaning to this. I got what I paid for, and then some.

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ServInt 4 (yes FOUR) Year Review - Thumbs Way Up

Jul 20, 2008

I just realized it has been 4 years since I joined ServInt back in June of 2004. After coming to this realization I decided it was time to come back to this forum, where I first read glowing reviews of ServInt and post my 4 year review.

I guess a tribute to how well ServInt has worked for me over the years is the fact that I didn't have my login for this site anymore... easy to loose a login after 3 years of not needing to worry about, or look for a webhost. (A big thanks to Louis of the WHT community Leader fame for sorting out the problem). The last post I think I made was when I did my very long 1 year review here: [url]

Over the past 3 years my server needs have really grown. I now own and manage a portfolio of sites that generate 20 times more impressions (about 6.5 million per month) than I had when I first started with ServInt. In that time I've upgraded my hosting account multiple times to newer and better hardware. The upgrade process was super easy and seamless each time, one of the huge benefits of a VPS environment.

Support has remained consistently wonderful as has server response and uptime. Even with my limited server management knowledge, between their amazing staff and the incredible ServInt community forum I've been able to really grow my business without the stress that I would have dealt with had I chosen other options 4 years ago.

This review is considerably shorter than my one year review, but again, this is just a tribute to how well things have gone. I love being able to sleep peacefully at night knowing that things are covered.

Congratulations to Reed and staff for creating such an amazing company and business culture, and thanks to the great ServInt community for working together to answer questions and resolve problems. I think I've mentioned this before, but I've been amazed by Reed's demeanor as he deals with his staff and customers, and this permeates through all the dealings between ServInt employees and customers and between the community on the forums.

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Disappointed With CheapVPS.co.uk's Support Staff

Oct 24, 2008

Don't get me wrong, I really enjoy hosting with CheapVPS.co.uk, but I find their level 1 support staff to be lacking the basic skills required to respond in a helpful manner.

Their typical replies often instruct me to confirm that the problem has been resolved, when in fact nothing has changed; this is just a waste of my time (and theirs).

I would expect that my issue is forwarded to level 2-3 admins when level 1 staff can't provide a sound solution/fix. This is the case sometimes, but not always. Most importantly (and this occurred to me today) level 1 staff should never, in any form, have access to a customer's VPS without prior consent/approval. Maybe I'm coming off as a little paranoid here, but I'm not fond of the idea of inexperienced individuals going through my stuff. Limiting access to just level 2/3 admins can only mean good as far as security is concerned.

I honestly can't recall a time when a good solution was provided by level 1 staff. While I strongly trust Rus Foster and the way he conducts business, I would ask him to take the above into account and reconsider the policies in place.

(I was originally going to paste a screenshot of my last support ticket, but I now think it won't be neccassary as my post adequately conveys my concerns)

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Bird Hosting Windows VPS Positive, Thumbs Up Review

Dec 23, 2008

[url]

We've been having trouble with uptime and a SQL box through Lunar Pages in the past couple months and we couldn't take anymore trouble. As such, we went looking for a new Windows VPS provider. Given I'm not a Windows person by default, my daily computer is a
Mac, I needed some hand-holding for the transition.

Through the research for a Windows VPS supplier here at WHT, I selected several firms to investigate and communicate with. Principally Host My Site, Liquid Web, and Bird Hosting. After conversations with each via email and phone calls, Michael of Bird Hosting [url] quickly rose to the top.

Michael, once we informed him of our intention to move to him, had our single-domain Windows VPS migrated from LunarPages to Bird Hosting overnight. Even when a SQL access issue rose up, Michael has been quick to respond and get our support system up and running again.

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Review: A2b2 / Cheapvps / Epicvps / VAServ Group

Nov 25, 2008

So... let's start my review, shall we?

I came into VPS business with EpicVPS, both Amaresh and Raghev (if im right), are excellent persons. Always helped me a lot and their service was overall great.

After some disasters xD, EpicVPS was sold to VAServ. I thought: Okay... maybe it's time to move BUT I should definitely wait a few months and watch how this is going to be.
So, stayed as a client.

I dont know how much months have passed, maybe 6? Dunno, but I do have to say a few things about Russell's company, VAserv.com:

I had some billing problems, specially when they changed to the other software, but all this was solved with screenshots (not that they doubt, just wanted to keep it clear), and in no time, I had it fixed. (Also had one billing issue, for some other reasons, which was solved and today Vladimir just made my day.. heh, not that he offered anything, but telling me kind words... made me feel good. )

Loads... Everyone knows that when you're using a VPS, sometimes you have some stupid users abusing the server , this way you'll get affected as well.

Happened a few times, and I was telling them it wasn't my VPS, etc etc (I've a pretty big vps, and always monitored so I can be sure that everything is running smoothly, this is also pretty secured). I didn't like when they once restarted my vps without asking, and load issue was still there. Again a few days later, they restarted again, like it was my problem. (And figured later that wasn't, but it happens!).

Anyway, this was solved, and their staff was really helpful on this, being really decent with me, just like it SHOULD BE in EVERY company.

Uptime... What can I say, it's true the VPS was rebooted a few times, but, besides that, it's great.

Staff... Always helpful, an extremelly fast support and lovely staff! Just like... hum, Kody, Vladimir... both awesome. (I consider them like business-friends. Honestly, they have helped me A LOT).

It's true that there are a few of them that still need some work heh, but overall, it's really really good.

Support... Extremelly fast and efficient! Top notch. Never saw a company like this.

Hardware... Top notch, NEVER had a disk issue, or something like that. Just like a dream!

Network... PERFECT. But really, just PERFECT. I'm living in Portugal, and I've about 40/50 ms to UK (I choosed UK, but they have other locations), the network is really fast (downloading at 1.7 mb/s from my home, no download accellerators). Also, never had a single downtime.

Billing... Good billing software now. Pretty organised, and simple. I like to keep it simple, easy to use. (And yes, I know that ubbersmith is a COMPLETE software xD)

Price... Excellent. I don't find any place with better prices. Even if I someday find one, I still WON'T move.

Other Issues... Had 2 IP's listed on SBL, reported it, and they already knew, then 2 weeks after the issue was solved. (Yeah yeah 2 weeks, but I emailed SBL and they didn't even answered me , so, vaserv did a great job.)

They just got me as a loyal client, and won't leave them for sure! Rus, great job!
I guarantee you that if you join them, you'll have an excellent service.

Overall:
Uptime: 10/10
Staff: 10/10
Support: 10/10
Price: 10/10
Total: 10/10

What do I want them to get better? Please... just keep providing this quality service.
Join them.

(Domain will be verified as I will submit through the Report button.)

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