Thumbs Up To HostechSupport
Feb 5, 2009
Just wanted to say a thumbs up to HostechSupport.com for giving me a hand with Drive Warning: /dev/sda3 (/usr) is 84% I had for the past 2 weeks or so.
Surprisingly I had problems in the early get go finding someone to help me clear this up. Initially most were giving me quote of $60 an hour to $37 for half an hour of work. Even my old monthly server management ppl, jonesolutions.com, would only offer to clean it up for me for $60 too.
I had to cancel them 2 months ago because I lost my job and couldn't afford $40/month from them. Not sure why they would think I could afford $60 hourly work fee.
So it was nice to find some friendly help and offers when I made this topic:
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May 24, 2009
Been with hostatree for 3 months now and very excited to say how great they are. I have never had to use there support as so far I have had no problems.
My website [url] does use quite a lot of bandwidth and at times can get alot of visitors and I've only heard good things from them about the speed.
I still currently have my old hosting plan as well, but I am in the process of organizing a move all my websites to hostatree.
Good price, very reliable. I was one of the earlier people to sign up so I got a very good hosting deal with one of the coupons.
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Feb 6, 2009
Just wanted to drop a quick review on my current host iMountain.com since I have been so pleased with them and tonight they really went above the call of duty.
First a little background. Been with iMountain since November 2007 on Shared, Luxury and now Dedicated. I run custom DNS with a rollover solution so if my dedicated server with iMountain goes down, my blog will show a splash page that is hosted on another server.
Tonight for some reason the DNS thought my site was down and it rolled over to the backup server. iMountain staff happened to drop by my blog and noticed I was loading the rollover server and fired me off an email to tell me that something was amiss with my DNS since my server with them was in fact up.
How often would a host email you with a problem? Unless it is to suspend you, not very often I would think.
I give the guys at iMountain 2 thumbs up for going above and beyond the call of duty each and everyday. They truly are a great hosting company. I hope to be with them as long as I am in need of a server.
The only big thing I would like to see different at iMountain is having them install a user forum. most hosts these days have them and iMountain should too.
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Mar 9, 2007
Just wanted to take a minute and write up a review for CorporateColo.com (they certainly deserve it )
NETWORK: 10/10 - Fantastic bandwidth, haven't had a single network issue yet
SUPPORT: 15/10 - The support staff would probably be my favorite aspect of CorpColo. They're all awesome, dedicated people who actually care - something you really don't find every day in this industry. Victor, Jon, & Dima really go out of the way to make sure that customers are satisfied.
PRICING: 10/10 - They have some amazing rates and were able to offer me a great deal based on my specific requirements.
BUILDING: 10/10 - DRT is undoubtedly one of the most secure buildings in Los Angeles and CorpColo's suites absolutely reflect this. The policies and structure of the building take away all of the worry, and I have, personally, always felt that my and my customer's data was always safe.
They're really an A++ in my book; I hope to do business with them for a long time!
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Apr 21, 2009
Initially, I was looking for a VPS to host my anime video streaming site. Then, I came across DotXM Hosting website through Hamza's MSN personal message.
I spoke to Hamza about my plans to host an anime video streaming website and asked him plenty of questions in which he answered all of them honestly and professionally.
I asked Hamza if I could start with the shared hosting plan. He said yes. After realizing that I could save alot instead of getting VPS, I decided to give DotXM a shot.
DotXM techs and support team were very efficient. They got my whole PHPmotion installed and working in just one day and for a very cheap and affordable fee!
Till today, my website runs so smoothly despite being on a shared hosting plan. Who says you need a VPS to kickstart a proper video streaming website? ^^
Thank you for DotXM and Hamza and his team for his support, understanding and professional attitude in serving customers.
In short, DotXM is a quality hosting with great value.
Tech Support: 5/5
Customer Support: 5/5
Reliability and uptime: 5/5
Space: 4gb
Bandwith: 40 gb
Price: $3.95! (Old Plan before DotXM Re-did everything a few days ago)
Domain: [url]
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May 23, 2007
Although I only ordered my VPS a couple of days ago I felt compelled to make known my initial thoughts on cheapvps.co.uk.
My main reasons for going for cheapvps was not only the cheap prices, but also the fact that a2b2 (a sister company of cheapvps I believe) and Rus appear to have very good reps here on WHT. I spoke to Rus initially via live help to ask a couple of questions and he was extremely helpful which convinced me to make my mind up there and then.
The VPS was set up and going within about 3 hours which is very fast in my book (I didn't get access to it for a couple of hours more but that was just because of an e-mail hiccup causing me not to receive the welcome e-mail). The speed is amazing - especially for a budget VPS. The network is also extremely fast, and the fact I got the choice of it being in the UK was also a big bonus for me.
One of the things that really impressed me though was when I started hitting a couple of snags when running a couple of programs, including Postfix (whose developers decided it would be useful for it to use literally about 90 unix sockets). This caused a problem for the resource limits in the VPS for sockets. Also the kernel memory limit was causing memory allocations to fail as well.
No sooner had I contacted Rus again than the resource limits had been raised to something a little bit more suitable. This also needed to be done for the process limit and file limit.
Tickets are answered very promptly and you can also contact them through MSN which I have made use of a couple of times.
Through this initial phase of getting the VPS running nicely Rus and the guys have been incredibly helpful and accommodating in getting things sorted. I would highly recommend them to anybody looking for a low price VPS, and although I know this is only after the first couple of days I'm sure things will continue this way.
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Jan 16, 2007
We recently migrated our internal data center into Galaxyvisions as a colo customer.
Initially we leased a server from then to review and understand how they truly operate and respond to issues. I must say we have been nothing short of amazing on the support side.
Based upon this we decided to colo some of our equipment and have been equally impressed. The sales people worked with us to avoid the fear of a huge bill at the end of month and proactively reviewed our bandwith usage and requirements.
Staff onsite was great, courteous and very knowledgeable.
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Jun 16, 2007
I just thought id let users know of my excellent experience so far with VT6, I ordered their diamond VPS plan along with cPanel and management. Setup was swift and took 12 Hours including server optimization and hardening.
Ive only been with them since wednesday. They were very friendly with answering all my presales questions. Support tickets are answered within 15 Minutes and one of mine was answered in 3 Minutes which is impressive. They have sorted out a few issues for me ive had after initial setup swiftly.
The server is not oversold and the VPS runs nice and quickly.
So thumbs up to VT6, So far so good. Ill be giving my 1 Month sometime in July
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Nov 8, 2007
Here's my review. I've been with them for over 6 months I believe. I am not sure of the exact date. So far my service with them has been fairly poor.
Everything started out fine, for about a month I had good speeds. I then I made the mistake and rm -rf * in the wrong directory. Ooops, my mistake, new to having root access... luckily I stop it before I do too much damage to the vps server. I open up a support ticket, ask them if they can reload my OS and back up my data before they do it.
They said okay, but it will cost me $30 to redo it and they *will* backup my data before they do it.. Well, they reload my VPS and they DON'T back up my data... I lost all my work and had to reload backups from a week before. I run a large forum, so I lost about 20,000 posts from this. My mysql databases, etc worked fine beforehand but I removed most of my system files.... Worst part about it I paid $30 for the OS restore even though they didn't do what they said they would do and back it up.. They basically said too bad so sad...
Fast forward a few months, decent service, okay speeds. It can be VERY slow at times and takes about 10 seconds to load my page most of the time. The server shuts down for no reason often, and can be down for hours at a time, this happens fairly often. (Every other week or so) About a week ago my site goes down for 3 days and I lose yet another 10,000+ posts because the raid array dies, okay... It happens... Well, since I leave daily backups on the server nothing I can do about it. Now, my site has been down for about another 2-3 days. It finally came back online today..
I also run my business site off the vps along side my forums, and with the constant downtime I have lost thousands of dollars in downtime and data loss. I know it's my own fault for staying with them.
I read good reviews about them, but so far my service has been less than great. I'm trying to find another VPS in the price range. I have been really busy going to school full time and working full time, so I haven't had time to find another vps host and to move my vps server over.
I don't recommend them. Maybe I don't have good luck with hosting, but others seem to do well with them.
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Jul 11, 2007
I have been with VT6 for one month now. I am going to write my one month review and let everyone on webhostingtalk know about their excellent service.
Pre-Sales:
The presales department were extremely helpful in answering all of my questions I had.
They didnt mind the many many questions I have and took time out of there schedule to answer them unlike other companies who couldnt be bothered to answer them and just ignored me. I give them 5/5 for Pre-sales
Service:
Overall the service has been excellent. Their nodes you can tell arent overloaded as the VPS's always run smoothly and theres never any lag in loading up websites because the main servers struggling. The VPS has been well optimized by them and has kept my servers load down even whilst running Vbulletin forums. I will also give their service a 5/5
Support:
Absolutely fantastic. Response times are unbelievably quick, I think the quickest response I had was just over a minute, That is an amazingly quick response time in my opinion. No more sitting around for hours waiting for your problems to be sorted. Their techs are very knowledgeable and know what they are doing and dont just say we will look into it, they tell you what the problem is and what they plan on doing to solve it.
Which is a plus for anyone wanting to learn as they go. They have done an excellent job in securing the VPS and installing various pieces of software to keep it secure. I cannot fault their support so I will give them another 5/5 for support
Overall:
VT6 is a fantastic company with well trained, knowledgeable staff and techs. After having tryed quite a few VPS hosts I would say that this is possibly the best host ive ever used as all of their service is flawless. 5/5 to VT6
If you need a VPS host and a custom solution, VT6 is the way to go.
I do not have any intentions of cancelling with them and I am looking into adding to my services I have with them.
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May 31, 2008
I have been with Atjeu for a little under 4 months now, and have had no issues what-so-ever. Their support times are amazing, and their employees have been nothing but friendly and helpful.
Atjeu's price may be more expensive, but I can attest to their skill and abilities. The price is worth it, 150%. The network has been nothing but fantastic. There has been no downtime attributed to the data center's power or bandwidth providers.
Their SAM interface is everything anybody could possibly want. I have a Core2Quad Q6600, 5GB DDR2 RAM, 500GB SATA II, 80 IP's. This being used as one of our VPS servers, we need to be able to easily update our PTR records. Atjeu is one of the few data centers I know that you can log into their support area, click on "Server Management">"IP management" and put in your own PTR records. WITHOUT having to open a support ticket.
The bandwidth graphs they use are very helpful, and their overall layout of their support center is nothing but fantastic.
Friendly, helpful, and amazing service. I would recommend this company 150% to anybody needing a decent server. It is definatally not a "budget" server provider, and it may cost more than the norm, but trust me; its worth it.
As they say, you get what you pay for. Atjeu puts a whole new meaning to this. I got what I paid for, and then some.
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Jul 20, 2008
I just realized it has been 4 years since I joined ServInt back in June of 2004. After coming to this realization I decided it was time to come back to this forum, where I first read glowing reviews of ServInt and post my 4 year review.
I guess a tribute to how well ServInt has worked for me over the years is the fact that I didn't have my login for this site anymore... easy to loose a login after 3 years of not needing to worry about, or look for a webhost. (A big thanks to Louis of the WHT community Leader fame for sorting out the problem). The last post I think I made was when I did my very long 1 year review here: [url]
Over the past 3 years my server needs have really grown. I now own and manage a portfolio of sites that generate 20 times more impressions (about 6.5 million per month) than I had when I first started with ServInt. In that time I've upgraded my hosting account multiple times to newer and better hardware. The upgrade process was super easy and seamless each time, one of the huge benefits of a VPS environment.
Support has remained consistently wonderful as has server response and uptime. Even with my limited server management knowledge, between their amazing staff and the incredible ServInt community forum I've been able to really grow my business without the stress that I would have dealt with had I chosen other options 4 years ago.
This review is considerably shorter than my one year review, but again, this is just a tribute to how well things have gone. I love being able to sleep peacefully at night knowing that things are covered.
Congratulations to Reed and staff for creating such an amazing company and business culture, and thanks to the great ServInt community for working together to answer questions and resolve problems. I think I've mentioned this before, but I've been amazed by Reed's demeanor as he deals with his staff and customers, and this permeates through all the dealings between ServInt employees and customers and between the community on the forums.
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Dec 23, 2008
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We've been having trouble with uptime and a SQL box through Lunar Pages in the past couple months and we couldn't take anymore trouble. As such, we went looking for a new Windows VPS provider. Given I'm not a Windows person by default, my daily computer is a
Mac, I needed some hand-holding for the transition.
Through the research for a Windows VPS supplier here at WHT, I selected several firms to investigate and communicate with. Principally Host My Site, Liquid Web, and Bird Hosting. After conversations with each via email and phone calls, Michael of Bird Hosting [url] quickly rose to the top.
Michael, once we informed him of our intention to move to him, had our single-domain Windows VPS migrated from LunarPages to Bird Hosting overnight. Even when a SQL access issue rose up, Michael has been quick to respond and get our support system up and running again.
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