Beware Sologigabit.com, Sologigabit.nl

All has begun so well and has ended so badly.

Have ordered a server and could not pay an once, the credit card was empty. Have agreed to pay by the end of month - 3-4 days. They have given us a server. 12 HDDs and disks of different names, hitachi, samsung, wdc! Raptor HDD have connected completely not correctly, SATA12 port. Suffered also work have put Debian. We have started to build RAID6. Sologigabit have no plan from RAID6!

Quote:

SoloGigabit Internet sagt:
when you will have the rest?
Ivan sagt:

end of the month
SoloGigabit Internet sagt:
ok no problem i'll enable the server now and you pay during next week, it's ok?

In two days they disconnect us a server. I have written to a support and have told that the pier a server was gone, what problems? Support have written that it is the only thing to do - pay a.s.a.p, though we have agreed till the end of a month, I it still have paid in the beginning half of sum.

I have urgently started to search for money and have found at the partners and has paid also the second part of the sum. I write to them to a support that has paid.

Quote:

Ivan sagt:
Hello
Ivan sagt:
network problem?
Ivan sagt:
now, server is down
SoloGigabit Internet sagt:
hi
SoloGigabit Internet sagt:
there is no network problems
SoloGigabit Internet sagt:
by the way I'll need payment a.s.a.p.
Ivan sagt:

I have written to you but, at the end of month
Ivan sagt:

do you think I will not pay?
Ivan sagt:

really bad away from you, I have configured server and you have not warned the server off

Server have unblocked and here problems have begun! The support simply has not professionally come through ACP (admin logged) and has shutdown completely a server from power. The support has written, we did not overload a server, it probably you or your partner. I have answered that my partner has here no access, As I could not overload a server through ACP. They have given me access to ACP when I only have paid the second part. I have given to a support log from ACP where it is visible that they have come in 4 minutes after payment and have power on a server. Then to me writes a support, you have written to us that the server is not accessible also we it have overloaded, though I did not ask to overload a server. Interestingly as KVM it was not accessible that tells about full switching-off of a server from a current. It is all has led to that RAID6 was damaged completely, 9TB! All work has been thrown out 2 days in dust. I have lost money for installation RAID6 and a lot of time. The server costs many 999 euros a month. I and mine admin tried 10-15 times to reinstall debian, It was impossible, always there were other errors. Our conclusion was that hardware is broken and does not work correctly. I have written to a support that they left in the Internet MSN or have answered my inquiries. Nobody answered. I even called to them on phone to Spain, did not take the call! I see that they still took not 999 euros but also PayPal transfer costs!

They at all did not speak about it as PayPal transfer cost more it is necessary to pay!

As not a support not phone did not answer, Hardware did not work have informed in PayPal that amount of total not authorize. Two hours later they have disconnected a server, have removed all logins, KVM, ACP.

A problem that they ignore me and do not wish even to talk. Have not answered my messages and complaints.

Now I do not have money, not a server.