AllureHost Excellent Service!
Jul 13, 2008
I would like to thank Allurehost for helping me out. I have never seen great service like allurehost. I have been with them for more than 4 months and they increase their service everytime i need help! I had lots of trouble, some of the questions would be stupid, but allurehost would still help me out no matter what. There plans are very affordable price, excellent service, like i said 100 times. I think they are just the best host for me and plan on staying with them for as long as i can!
here is my website for those who think i am the staff, which im not:
www.inlabz.com
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Jun 16, 2007
I just thought id let users know of my excellent experience so far with VT6, I ordered their diamond VPS plan along with cPanel and management. Setup was swift and took 12 Hours including server optimization and hardening.
Ive only been with them since wednesday. They were very friendly with answering all my presales questions. Support tickets are answered within 15 Minutes and one of mine was answered in 3 Minutes which is impressive. They have sorted out a few issues for me ive had after initial setup swiftly.
The server is not oversold and the VPS runs nice and quickly.
So thumbs up to VT6, So far so good. Ill be giving my 1 Month sometime in July
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Jun 24, 2008
I have to tell about the excellent service I received with Polur.Net. I recently put in a request regarding running a 3rd party script to support. I expected a response with complicated instructions but instead the Polur Team went beyond my expectations by running the script for me and even correcting my own errors which ensured that everything worked great.
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Sep 22, 2008
After using Pacificrack before we had considered to use them again, however the coverup thread certainly made us think but we decided to give them another go, however Chris Gotzmann was extremely helpful via MSN and we secured an excellent deal on a Core2Quad server.
Sales:
After speaking with Chris via MSN we came to a deal on a Core2Quad Q6600 server. Chris promptly created my client account and generated an invoice, I paid for it and the server was deployed and ready to go 10 hours later, Excellent.
Support:
The support before when we used them was excellent, Support ticket's answered in 10 minutes or less and the support now is still at that level if not better as some of our tickets get answered in under 60 seconds. We have put in several tickets this month and all issues have been resolved in under 10 minutes after getting an inital reply within 1-5 minutes.
Network:
I cannot really fault their network, it provides unbelievably good download speeds to the UK and good ping times, there have been only a couple of very minor hiccups this month but it only affected service for around 1-5 minutes if that.
Overall:
I am extremely happy with Pacificrack, their service is as good as it was before and Chris and the team have been extremely helpful and supportive to me. I cannot really fault their service and I hope to continue using them.
Sales Rating:
8/10, Sometimes took a little bit of time to get a response on email
Support:
10/10, Cant fault it and cant complain at reply times
Network:
9/10, Other than the couple of minor hiccups, no complaints here
I have submitted an IP address/domain to the mods for verification.
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Feb 1, 2007
It has been one year today that I have had a VPS with JaguarPC. It has been a pleasurable experience.
From day one I received prompt curious service from their sales department and support the few times it was needed.
I was overseas on trip to Bulgaria and Turkey right after setting up my VPS. I messed up something just before I left that caused the VPS to crash while I was away. It was my error - I was out of the country and my assistant who knows little about running a VPS was able to get out an email to me in Bulgaria. I opened a ticket with support and gave them my friends email address so they could work with him and that was all it took.
Support had my system up and running in no time even though I messed up.
The VPS has run perfect since. Just recently my VPS was moved from the Houston Data Center to the Atlanta Center. The migration went great and the new server is outstanding. Fast and very responsive. WHM/Cpanel a resource hog as it is loads almost instantaneously now. Two Dual-Core AMD Opteron(tm) 2210 Processors! The VPS has only 8.3% of memory usage with no disk swapping. SATA drives in RAID 10. My old server was always at 46% which still was good.
Regardless of what you may read here from some grippers - you too can have a good experience at JaguarPC.
Right now you can get 15% off for life on a VPS - if you are looking for a powerful server to have a VPS on the current ones Jag is selling are it! (till Feb 15)
I am no employee of JaguarPC just a happy client who wants to tell the truth about my one year anniversary with the company.
The company has a great forum where a good group of old time customers help other customers with installs or whatever with their hosting needs. Even the resident wacko VIN DSL is a big help when he wants to be
They continue to improve all faucets of the company with new ideas and services -that along with the continuous hiring of an excellent team of sales and service personnel as the company grows make it so that I can look forward to another good year at JaguarPC.
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Sep 11, 2008
I have run into a lot of trouble with [url]. I have been with these guys for quite a while (I think just under a year) and they have mostly been good, with a few annoying down times - I let them off, beacuse John the owner was normally very helpful and a good guy.
Yesterday, the Alpha Server goes offline. I think to myself, great, i'm in the middle of building this new website and this happens, but again i decided to just contact John and see what was going on. I first created a support ticket (emergency) to inform him that the server was down. I did not receive a reply in over 30 mins, so I decided to chat to him on their online chat function (he was online there). I asked him and he rudely replied "Why have you contacted me on live chat, You have already left a support ticket.."
To some people this may seem like an ok reply. To me, this was rude. Why not just explain the situation and inform me of when it will be fixed, after all that is all the information I was looking after!
The server goes back online within a few hours, phew. I get back to work. Today, I get back from a night out, guess what? The server is down again (after they "fixed" the problem) This time I don't leave a ticket (as he got angry last time??) and simply contact him on the live chat. He offers no help and just says (we're looking into it). I tell him how frustrated I am, he says he understands.
I have been with these guys for a long time, so I didn't really want to leave. They have a Beta server, which has been performing much better. I ask if he can insure this will stop happening over the next few days (I don't mind downtime once in a while, but not EVERY day) OR he could transfer me to the other server. He replies no, there is nothing I can do.
I don't understand why he would not move a GOOD customer's hosting package to another server. This seems lazy and unproffesional. I told him I was leaving his host. He replied, Bye, Goodluck.
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Jul 16, 2008
I searched and searched for months to find another web host. I don't remember how I found AllureHost, but I'm so glad I did. I was eager to leave my former web host simply because their customer service was horrible. Man ALLUREHOST HAS UNBELIEVABLE CUSTOMER SERVICE. John and Salvador are AWESOME! I'm new at this web thing so my last "point and click" web host was easy for me, but their service was ridiculous. With AllureHost,when I submit a question that I think is stupid, I get immediate response without being talked down to or made to feel like an idiot. The response time with AllureHost is AMAZING. I've already been spreading the word that when it comes to a web host that actually sincerely has concern about their customers no matter how big or small, AllureHost is the one.
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May 12, 2007
I've been with them for about 2 months now. I purchased their hosting based on the reviews on WHT, and I noticed John from AH would respond rather quickly to these posts here. So I thought I'd give them a shot since my previous hosts' servers were annoyingly slow.
The first thing I noticed was their offer to do a cPanel to cPanel transfer of my entire website. I signed up and my account was set up in a matter of minutes. I then took them up on their offer to transfer my site. For some reason or another they couldn't do the transfer but instead they did a complete backup on my old host and restored my site on the AH server! They even backed up and restored a MySQL db I had! The amazing thing though: this was done in a matter of minutes!
I've had some minor questions, so I used their helpdesk. Once again, their response time is incredible! I've found the responses to be well-written and (most important) address my concern fully.
Seriously, I don't work for AH and I'm not getting paid to write this review. I just want to tell others of my experience and I hope this helps if someone here is looking for an excellent host with superb customer service.
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Mar 1, 2009
We are now with Ipower for 18 months, and I would like to say there was very good service from their side... downtime was minimal (1 hour out of 18 months), and their support is excellent - executives speaking perfect english and offering very professional and helpful service 24 x 7
We don't run a huge traffic heavy website, but we do run certain smaller websites, and it was a good service all along.
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Jun 4, 2007
In last three years I used five famous VPS providers and currently I have registering with Solar Vps. The service is excellent; Response to support tickets is very fast.
I suggest in anyone want to have 100% uptime server + good service, register with Solarvps.com Company.
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Mar 10, 2008
Figured I would give a review on ecatel.net. I first started dealing with ecatel on January 20th when I got a server for a management client. Soon after that I bought my own ecatel server as well as referred about 4 others so far to get servers, all have been very happy.
Bandwidth/Latency
They have unbelievable bandwidth to be located in that part of the world and being access form the states. I manage about 5 other servers in that area through different networks and ecatel beats them all. Latency is always very good, it would be completely possible for a gaming clan in the united states to rent an ecatel server and use it for games. Here is their latency readings from another place in The Netherlands but its safe to say that their latency from the states would be exceptional as well. Download speeds are also very good from the states about 30-50% better then other servers I manage in that area.
They have unmetered bandwidth and guarantee up to 10 tb and it is for real. I or none of my clients have used 10tb yet but I know of at least once that averages 30 -60 mbit all the time and we have not heard the first peep from them or had any limitations.
Support/Sales
Very good, I am very pleased with the support and sales. new servers are usually provisioned within 24 hours, the most one has ever taken was 4 days which was not an issue as I noted that the order did not need expedited and to take their time with it. They are very polite, speak excellent english and response time if good usually taking 2-12 hours for non-emergency issues.
Prices are also excellent. very good deals on all configurations. My favorite server they have are the p4 2160 dual core - its like a stripped down core2duo 1.86 with smaller cache. It runs very well and scored around 244 on the unix benchmarks we do here on that one thread. By far the best bang for the buck.
Uptime
Very good at least 99.9% during the time I have been with them. There has been a few very brief outages for maintenance but each time there was emails sent out explaining the situation and window. They are very good about notifying clients of any problems or outages.
Overall I am very happy with ecatel and when I refer them to people I totally vouch for their stability and reliability. They are one of those companies that you deal with and are very happy with from the start. I would recommend ecatel for anyone doing offshore hosting, needing high bandwidth/transfer or anything else. It would even be good for US hosts doing regular hosting
2 thumbs up for ecatel. My clients and I are very satisfied and happy with them. If you are considering them give them a try. Do not judge by their unfinished website, I would assume they do most of their sales fromreferrals and word of mouth so that is probably not a big priority, who knows but do not judge them from their website. Email them directly at info@ecatel.net and they will take care of you.
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Nov 26, 2008
Virpus review - Excellent
Its my great Privilege to give them a excellent rating.
I ordered vps almost 2 and half months back after we had a poor run at WOC (not even for a month at them).
We had recd. so far fabulous support from their crew. The usual ticket reply time is awesome for an semi-managed vps.
Any reply with in 30mins and if provided proper information required as well they would do give the update and time note.
We didn't have any down time on our vps so far. The free back up facility for an semi-managed vps is really awesome. I was searching for a similar feature with lots of hosts but was unlucky. Just then came virpus to solve my every need.
Its just for a namesake they are semi-managed, I get support as if I get a complete managed support.
Till now no ticket on mine has been either ignored or nor delayed in response.
The speed is great and better than our previous hosts
My final word is Virpus Rocks - www.virpus.com
As far as my experience in concerned I will look forward to this company for a very long relationship with them and try to get my friends tied up at this excellent host.
Its been really my pleasure to give this review on virpus. Once again thanks Virpus team for making my life so easy and simple online.
This review is completely based on our experience and not any hand written material I give them 10/10 from my heart.
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Sep 17, 2008
Just wanted to get on board and discuss Yawp Domains. We are a new business that has recently started a new online shop. We were dealing with another company and came across Yawp domains. They have been fantastic with every aspect in getting us started. From the website set up to web hosting and domain names. They are genuine people who care about our business. The support team was great and the response time is exceptional. Definitely recommend them to anyone wanting a personalised service. The after hour customer service is second to none. Well done guys and keep up the good work. More people like you are needed in business.
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Nov 3, 2008
Wixed is an amazing hosting company, never had or encountered downtime and if I have a question the staff is always there to help me out. And this for good prices.
- uptime: 10/10
- service: 10/10
- professionalism: 10/10
Overall the perfect host i've had!
Short but it has all you need to know.
www.2nd-design.com
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Aug 12, 2008
I had purchased an SSL certificate from Go-Daddy. The Tech support people at GigaPros were more than willing to give me the advice I needed and to get the certificate installed for me in very short order.
Polite courteous professional service, excellent response times and top notch support. This company offers excellent value for the money! I highly recommend GigaPros!
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Jun 15, 2009
If you need a hosting provider, reliable with logical prices and fantastic support then you should consider SoftSysHosting.com
I'm developing web sites since 1995 and through all these years I have changed many hosting companies always looking the best for my clients. BUT what are the basic 2 critical factors for a website?
1) Reliability -stability - fast loading
2) Excellent support staff.
SoftSystHosting.com has also logical prices for Windows2008 hosting needs.
Whenever I needed to open a new ticket during the process of domain transfer I always was getting a reply in minutes. Also the support staff is very gentle, experienced and always looking for to satisfy your needs. You need Full Trust for your domain? No problem. Just open a ticket and in 5 minutes you'll have it.
One main reason I left from one of my previous hosting provider was Full Trust. They offered only Medium Trust.
I left also another hosting provider since support system was horrible. I opened a ticket and I wasn't sure when it will be answered. In cases of troubles a complete absense of support may ruin your business. I usally do changes at night or weekend when my clients do not work. What happen if something goes wrong and there is no one at the other side of support to help you? I have faced such situations that the 24x7 support was 8x5.
So if you want to be free from anxiety and have reliable hosting with a fanatical support team, then I suggest you to join SoftSysHosting.com
SoftSysHosting.com Support rocks.
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Apr 27, 2015
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
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Sep 10, 2014
Got following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
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Jun 24, 2015
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
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Jul 6, 2014
We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
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Jun 15, 2014
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page
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Sep 18, 2007
If i wish to start up a business with the VPN service.. do i need to install any specific software on the server side? Can it be run on Windows?
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Jul 13, 2009
how to setup a Windows server to provide SSL service to other web sites. I'd like to offer a free service to my local customers and anyone who wants to secure their online operations.
can OpenSSL do the job?
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Jun 13, 2009
I am trying to find the best economical solution regarding my email address but I need some advice pls.
I have a very small package with asmallorange and I have set up one of my business email in it. I didn't calculate that this business email could take so much space. I have some assistants which work in other places. One of my problems is these asistants who need to access this address too, are not allowed to access any free email provider like gmail, yahoo at their work computers because of their work policy. So I can't do forwarding and I need to have this email address under my domain.
I am thinking of these options:
1) Get more space . This will become expensive for me.
2) use a dedicated email service under my domain name.
I have no experience here and I wonder if using a gmail service under my domain will be blocked for my collaborators.
3) change host ( I am afraid to lose my data and my website database).
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Aug 20, 2009
I'm going to start offering a KVMoIP service for my customers and am trying to get ideas on the pricing. What do y'all think about it? I know most places that I know about charge a setup + hourly fee, well, I like to be just a little bit better, so let's see what y'all have to say.
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Jan 3, 2009
Do you use any uptime monitoring service? If so, which one do you use? Do you use a paid monitoring service, or a free one?
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Mar 23, 2009
I was thinking of putting together a DB of all the IPs I block due to spam, hackers, known proxies etc... this would help cut down on malicious use of services such as spamming forums, if I catch them once, they would not have chance to spam up my other forums if each forum checks the same block list. I could also auto block proxies by having it query up online proxy lists.
But before I reinvent the wheel, does such service online already exist? Kinda like RBL, but for web services. So you can basically block IPs off your site before they get used maliciously.
To be even more advanced some special port scanners could go around scan networks for infected machines and block those too.
How it would work:
Site A has a spammer from IP 1.2.3.4 and submits it to the block service. Spammer then goes on site B to try and spam that forum, but that IP is already blocked because the owner of site A submitted it to the list and site B checks against that list.
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Jul 22, 2009
The VPN service owner can he track and know all his customers activity
I mean let's say am a customer and I bought VPN subscription and then logged in with my new vpn ip and I login to my email , in that case the VPN service owner can he read know my email password or other sensitive data like if If I login to myspace.com can he know what password I used using his vpn server logs?
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Apr 20, 2009
Anybody using their service? Prices are low, plans look good.
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Feb 28, 2008
i ordered my server on monday,it took 80hrs to get the server,but the login panel can not be opened,then i ask them,their support is online in msn,i talk with them,but when i ask them about the login panel link can not open,they didnt reply me.it really disapointing,i ordered it one monday,but now almost friday,i still havent used it,regret to order it...
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Jul 28, 2008
Iv been with steadfast for almost 6 years,
we have small vps account and 1 shared hosting account,
our vps is working very very slowly, we cant log in to direct admin, we cant do anything, i contact support personally to check this issue , the response i received was
"
We are aware of the problem with slow disk access this VPS server. We will be adding an additional VPS server and migrating some of the VPS containers to it shortly to address this issue. Under the resources we have immediately available, we are unable to get the problem corrected. Thanks, Ben Galliart Steadfast Networks Support [url]
"
WTF? unable to get the problem corrected? our clients that use our vps are going crazy, 1 client even threaten to leave us,
i don't know that to do, i was thinking of sue them, what do you think? I'm very disappointed ..
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