VPSLink :: Anybody Using Their Service?
Apr 20, 2009Anybody using their service? Prices are low, plans look good.
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Vpslink Vs Solar Vps
Sep 1, 2008Who do you guys recommend between these two? I've read good things about both. Just want some input before I make my final decision. Thank you all. I'd probably go with the Link 4 on vpslink with cPanel addition or VenusLX with cPanel on solar vps. So who would you choose? This is for an ecommerce site running on joomla with virtuemart and a blog running wordpress.
View 2 Replies View RelatedVpsLink Fraudulent
Jun 19, 2008i like to start is to know why this company treated its customers the worst treatment
engaged the services of this company in the month of march 2008
The workers have started well treated but the support was very slow in responding to the tickets, I was always solve their problems themselves
In the recent period've Arrest 5 server others have, and I pay a monthly $ 500, but this is not the problem, the problem was me that he was working on one of Saba servers, you've done with them, but closed all servers
Asked them to open servers and already opened and you have to close any dispatch from within the server
Two days later stopped both server and when you ask them again grocery SPIKE
The surprised them that I locked all means of transmission from the server
Then a senior, said, we Ntasef history and an old letter
Has been re-booting again Servers
Nicola want to Pak in August of servers you've licked
Director said after day 20 of this month
And then request a copy of my visa by paying
And sent them to the ticket by photo
And then close down its servers for the third time
He said after the access to your file Alaspam
Director does not allow you operate the service
-------------------------------------------
When you ask them retroactive, which paid me money, Give me a backup
The answer is rejected?
VPSlink: Over 24h Downtime And Counting
Jul 25, 2008I am having a downtime issue with VPSlink, the "low-cost" VPS service from Spry, specifically they have let me out in the cold for over 24h and counting, due to a hardware problem in the node I am hosted for about 2 months now.
In all truth, the service has been great (read outstanding for low-cost) until this day.
It's Spry with another name after all, and they insist in putting that reference in each and every page footer.
I know hardware problems are neither easy nor fast to fix, and given that they refuse to give an ETA, I have patiently only asked for a situation update each 12h.
No answer to the update so far, only the initial reply to the support ticket and a thread post describing the situation which dates from yesterday (~24h ago).
The thing that really annoys me is that they are taking new orders to the very same plan, and those new orders are being placed on a new working node.. Couldn't they just move the affected costumers to the other node while they are fixing the affected one, even if just temporarily?
Everyone should know what to expect from subscribing a "low-cost" service, even if it comes from Spry. Despite being "low-cost", keep this in mind, you can't subscribe a "low-cost" service without incidentally subscribing a service of some kind.. Service that hasn't been provided for over 24h.
Don't really know what your feelings are on this one, but I for once remembered Spry to be better than this. You can't honestly expect to put everywhere "VPSLink, a subsidiary of Spry" and don't expect people to draw some parallels..
My expectations were just a very low end box, totally self managed, that simply worked in the areas that aren't my responsibility. To me, in the hosting world 24h downtime is just way to much time to go without giving an update, no matter how low each one standards may be.
There is a difference between asking for patience and leaving people in the cold. Over 24h downtime tell the difference.
VPSLink 2 Month Review
Nov 3, 2008VPSLink 2 month review
This is a followup to my 1 month review: [url]
I was going for 3 months...i'm sorry i just couldn't take it anymore.
So, 2 days ago i started getting insane lag spikes (2+ minutes.)
I opened a support ticket explaining i'd started getting these lag spikes, and could they do something about it.
They said there was a network issue and it would be fixed soon, so i figured no problem.
But, 24 hours later...the problem still persisted so i mailed them back again to inform them the problem is still persisting.
They asked me for a traceroute, which i provided.
They said they forwarded the issue to the admins.
24 hours later, still nothing new. So i email them back again.
They paste me the output of free -m, and tell me i'm out of RAM.
total used free shared buffers cached
Mem: 64 61 2 0 18 9
-/+ buffers/cache: 33 31
Swap: 127 0 127
As no doubt all of you can see, there is quite a bit of free ram there. Theres 9 being used for caching and 3 available, and i'm not using any swap at all. So not out of ram.
None the less just to proove a point, i restarted my server from the control panel, Logged into my server via SSH and started top. Then waited over a minute for top to load. I went and asked some of my buddies on IRC what could be causing the problem, so we all started poking around and eventually found the problem.
mainpc (0.0.0.0) Mon Nov 3 18:00:40 2008
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. 192.168.0.1 0.0% 58848 0.4 0.4 0.4 183.8 1.2
2. t.dsl.enta.net 0.0% 58848 26.1 24.4 22.2 559.5 30.5
3. gi4-1.telehouse-east3.dsl.enta.net 0.0% 58848 25.0 23.6 22.4 494.3 16.1
4. te5-2.telehouse-east.core.enta.net 0.0% 58848 26.9 24.0 22.4 637.9 22.9
5. linx.ge1-0.cr01.lhr01.mzima.net 0.0% 58848 34.8 24.4 22.8 502.5 16.8
6. eos1-0.cr01.lga02.mzima.net 0.0% 58847 111.3 100.1 98.6 554.2 16.7
7. xe1-0.cr01.lga01.mzima.net 0.1% 58847 100.5 100.2 98.5 622.9 16.4
8. eos3-2.cr01.ord01.mzima.net 0.0% 58847 133.1 118.8 116.8 642.4 16.6
9. eos1-22.cr02.sjc02.mzima.net 0.1% 58847 173.9 168.3 166.6 673.8 16.4
10. eos1-23.cr01.sea01.mzima.net 2.1% 58847 200.9 188.2 186.8 656.7 16.4
11. xe0-2.cr01.sea02.mzima.net 0.0% 58847 199.9 188.5 186.8 708.8 17.0
12. ge1-spry.cust.sea02.mzima.net 0.0% 58847 188.5 188.6 186.7 677.5 31.7
13. po1-core0-tuk.wa.spry.com 0.0% 58847 188.8 188.2 186.8 696.0 17.6
14. vps.cshadowrun.com 34.9% 58847 581.7 226.7 187.2 1393. 122.0
So, i mailed them back explaining that not only am i not out of memory, but the problem persists when i'm running the base operating system only (debian, 25mb ram usage), I then pointed out the obvious networking problem and added a bunch of results from my friends like the one above.
They again mail me back saying it's because i'm out of ram.
I start to realize this is a pointless endevour, but none the less mail them back explaining that processes take priority over the file system cache, and that there is plenty of free ram remaining, and just for extra insurance i added another traceroute like the one above.
They then mailed me back to tell me i am out of memory again, and that the game server i am running uses memory and bandwith depending on the amount of people that are logged on. And that the lag i'm experiancing is caused by the distance the packets from the UK travel to Seattle, WA, USA.
As we can see, they obviously don't know how to read a traceroute.
They also don't seem to be able to tell what is running on there servers, I've never ran a game server on this thing...i use it to host my IRCd and bouncer.
So at this time i realize i'm bashing my head against a brick wall, and move on. I was warned away from spry by you guys when i first signed up. You was right. VPSLink - Stay away.
VPSLink 2 Months Review
Jun 26, 2007We concluded today our evaluation on Cameron Jones VPSLink and we are impressed with this product for developers and all people seeking for a cool VPS at cheap price!
VPSLink really rocks! This product is a virtualization based on Open VZ invented by SWSoft and VPSLink is running it's high performance ones in a monster server with SCSI raid in the Name Intelligence Inc Datacenter (Seattle, Washington). We ordered Link 4 and started it running two websites for test, setupped at command line at hostmenow.us and server.hostmenow.us. Then we launched 15 websites in 15 domain names and all of them The VPS we are using costs $39.95 monthly ($ 33.29 for annual contract), offers 20GB of space disk, 512MB RAM 3 IP, 500GB of premium bandwidth and equal share CPU from the referred server, a Dual Xeon. VPSLink provide users with a custom Server Control Panel that's allow customers do reload or change Operating System from a list with a lot of distros like Slack, Ubuntu, Gentoo, various Fedora Core, CentOs, OpenSuse 10 and two Debian. We evaluated CentOS 4.0, Debian Sarge 3.1 and Fedora Core 6 LAM, Fedora Core 7, the latest Ubuntu and more. CentOS, a free distribution based in Red Hat Enterprise, have some problems with yum but VPSLink have it's own mirror with all packages needed to install yum in CentOS (at ourt nest OS reload we installed a CentOS 4x that have not problems with yum - we installed mc, emacs, g++, flex, sendmail, proftpd atc, ISP Config (this one failed with php issues). Debian runs fine, in high level of security and you can update it by apt-get, but have problems with .gif due the patent issue and browser does not display .gif images stored in Debian environment if you does not recompile the appropriate package to get lzw enabled. We also installed Webmin in port 1000 of this Open VZ VPS and also Zervex Server CP (it is available there at only five bucks monthly). I also installed cPanel 11 + WHM (our own license) in this VPS running with template CentOS and the install has been performed fine, without only one problem.
cPanel WHM runs fine on Link 4. For those interested in know how various different distros runs in a VPS this VPSLink is in fact a school; for those interested in run a VPS that rocks like a physical server these ones are highly recommended IMHO. Note that you can reload or change your Linux Operating System in few minutes, you can reboot and stop your VPS by VPSLink CP that is very fine and intuitive! These guys accepts PayPal and have a technical forum where users help users and uptime is 100% including during VPS upgrades (but note please that your entire data is destroyed when you reinstall or replace your OS, then you must have a backup). It's cool and only one negative point we found: due poor CPU allowed by the equal share system build a tarball for /home hasconsumedd (all times we did it) above 1h30m (in another VPS we evaluated, unde VZPP and under Hyper VM this task have an ETA of 11 minutes, no more. VPSLink administrator has informed us through VPSLink Forum that this problem is due some customers running hard scripts for development tasks. The principal advantage of VPSLink over the rest is that it's VPS are really robust, solid and simply does not exist downtime there. Note that under Open VZ using UBC the correct memory available and used cannot be obtained with # free -m and it is necxessary to run this script:
beans=`cat /proc/user_beancounters | grep priv`
max=`echo $beans | awk '{ print $4;}'`
use=`echo $beans | awk '{ print $2;}'`
let "per=$use*100/$max"
let "mb=$use/256"
let "mmb=$max/256"
echo "privvmpages usage: $mb MB ($per% of $mmb)"
For our Link 4 we extracted the output shown below (with cPanel WHM 11 running):
root@64.79.209.184's password:
Last login: Mon Jun 25 20:00:18 2007 from 189.24.88.81
[root@server ~]# beans=`cat /proc/user_beancounters | grep priv`
[root@server ~]# max=`echo $beans | awk '{ print $4;}'`
[root@server ~]# use=`echo $beans | awk '{ print $2;}'`
[root@server ~]# let "per=$use*100/$max"
[root@server ~]# let "mb=$use/256"
[root@server ~]# let "mmb=$max/256"
[root@server ~]# echo "privvmpages usage: $mb MB ($per% of $mmb)"
privvmpages usage: 291 MB (62% of 464)
[root@server ~]#
The complete and illustrated review on VPSLink is running in my personal blog with WHT 4.1 Unixbench output and more...
Initial Impression Of VPSLink
Oct 28, 2007I was on shared hosting with Site5 and found the level of service declining the cheaper their shared hosting plans got. My site was down more often than I wanted, so I canceled my plan and went with VPSLink.
I signed up for the Link-2 plan for a few months just to feel it out and see if I could get a Debian server up and running from the command line. After signing up I was in my VPS in less than 30 minutes. Much quicker than I expected!
Following some tutorials I was able to have a lighttpd, PHP5, MySQL server installed and running in a little over an hour. I had a site up right away ! I'm used to FreeBSD, so Debian's apt-get is very simple to use. I used VPSLink DNS and it was easy to set up. To keep the load off the server I transferred my domain email over to Google Apps. I've spent more time tweaking the configuration and I'm happy with the result so far. VPSLink is much faster than my old Site5 shared hosting. That could be due to the VPSLink server sitting in Seattle while I'm in Vancouver BC, but I kind of doubt it.
My initial impression of VPSLink after a couple of weeks is positive. The price is right, the performance is good and it's no frills VPS. I like to have full control over the server and I'm glad I just took the leap away from shared hosting. For the prices they offer it's worth trying.
VPSLink Rocks!! - 1 Week Review
May 14, 2007We are at this time evaluating Link 4 from Spry Cameron Jones VPSLink, virtualization based on Open VZ running it's high performance ones in a monster server with SCSI raid in the Name Intelligence Inc Datacenter (Seattle, Washington). Currently we are running two websites for test, setupped at command line at hostmenow.us and server.hostmenow.us. The VPS we are using costs $39.95 monthly ($ 33.29 for annual contract), offers 20GB of space disk, 512MB RAM 3 IP, 500GB of premium bandwidth and equal share CPU from the referred server, a Dual Xeon. VPSLink provide users with a custom Server Control Panel that's allow customers do reload or change Operating System from a list with a lot of distros like Slack, Ubuntu, Gentoo, various Fedora Core, CentOs, OpenSuse 10 and two Debian. We evaluated CentOS 4.0, Debian Sarge 3.1 and now we are running Fedora Core 6. CentOS, a free distribution based in Red Hat Enterprise, have some problems with yum but VPSLink have it's own mirror with all packages needed to install yum in CentOS. Debian runs fine, in high level of security and you can update it by apt-get, but have problems with .gif due the patent issue and browser does not display .gif images stored in Debian environment if you does not recompile the appropriate package to get lzw enabled. We also installed Webmin in port 1000 of this Open VZ VPS and this week we will install Direct Admin (also Zervex Server CP is available there at only five bucks monthly). For those interested in know how various different distros runs in a VPS this VPSLink is in fact a school; for those interested in run a VPS that rocks like a physical server these ones are highly recommended IMHO. Note that you can reload or change your Linux Operating System in few minutes, you can reboot and stop your VPS by VPSLink CP that is very fine and intuitive! These guys accepts PayPal and have a technical forum where users help users and uptime is 100% including during VPS upgrades (but note please that your entire data is destroyed when you reinstall or replace your OS, then you must have a backup). It's cool.
View 8 Replies View RelatedVPSLink (Spry Hosting) - 1 Month Review
Aug 31, 2008last month i came here asking about a VPS provider to replace my shell provider that died, i was on a very tight budget and ended up with VPSLinks smallest package, Link-1, 2.5gb disk space, 100gb monthly bandwith, 64mb ram, 1 dedicated ip, all for $7.95 per month.
I signed up, the setup was done before i managed to get to the login panel (must have been instant). There i was presented with OS choices, i choose debian. 10 seconds later my VPS was online and ready for me to connect with SSH. Very good
Setup - 10/10
Installed all the stuff i need (My IRC server, my bouncer, and bitlbee gateway) this takes up about 60mb ram (few, just inside the limit) and all was well.
Networking is the only problem i have with VPSLink so far, there are odd lag spikes every now and again that last around 20 seconds, there was also just under an hours downtime this month. The administrator in vpslinks IRC channel had this to say.
[lylev] No, I cannot. I did just receive word from our network administrator that one of our racks main switches died, but instead of dropping connections, it created a routing loop, overloading the rest of the network. That one rack has been taken offline, so the rest of the network is back up, but some clients will still be down.
There is real room for improvement with networking, so i'm giving it 5/10.
Customer support was pretty nice, the representatives in the IRC channel are quick to reply with informative answers, links to pages with more information, they also have a large wiki with various configuration examples and tutorials. I can't give them 10/10 because i didn't really have to deal with the customer support that much, i only asked one or two questions, so i don't know how they'd be with more in depth questions. On that basis i give customer support 7/10.
So that really puts us at an overall rating of about 7/10, not bad at all really for $7.95/month.
I'll do another update at the 3 month mark, hope this is useful
Plesk 12.x / Linux :: Centos 7 - Service Configuration (Bind Service Is Not Installed)
Apr 27, 2015I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
View 1 Replies View RelatedPlesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 0
Sep 10, 2014Got following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 6
Jun 24, 2015Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
Plesk 11.x / Windows :: Values In Priority Of Service And Weight Of Service In SRV Records
Jul 6, 2014We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
Plesk 12.x / Linux :: Internal Error - Unable To Find Service Node For Web Service On Domain With ID 5
Jun 15, 2014Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
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VPN Service
Sep 18, 2007If i wish to start up a business with the VPN service.. do i need to install any specific software on the server side? Can it be run on Windows?
View 4 Replies View RelatedSSL Service
Jul 13, 2009how to setup a Windows server to provide SSL service to other web sites. I'd like to offer a free service to my local customers and anyone who wants to secure their online operations.
can OpenSSL do the job?
Email Service
Jun 13, 2009I am trying to find the best economical solution regarding my email address but I need some advice pls.
I have a very small package with asmallorange and I have set up one of my business email in it. I didn't calculate that this business email could take so much space. I have some assistants which work in other places. One of my problems is these asistants who need to access this address too, are not allowed to access any free email provider like gmail, yahoo at their work computers because of their work policy. So I can't do forwarding and I need to have this email address under my domain.
I am thinking of these options:
1) Get more space . This will become expensive for me.
2) use a dedicated email service under my domain name.
I have no experience here and I wonder if using a gmail service under my domain will be blocked for my collaborators.
3) change host ( I am afraid to lose my data and my website database).
Pricing On New Service
Aug 20, 2009I'm going to start offering a KVMoIP service for my customers and am trying to get ideas on the pricing. What do y'all think about it? I know most places that I know about charge a setup + hourly fee, well, I like to be just a little bit better, so let's see what y'all have to say.
View 14 Replies View RelatedMonitoring Service
Jan 3, 2009Do you use any uptime monitoring service? If so, which one do you use? Do you use a paid monitoring service, or a free one?
View 14 Replies View RelatedService Exist
Mar 23, 2009I was thinking of putting together a DB of all the IPs I block due to spam, hackers, known proxies etc... this would help cut down on malicious use of services such as spamming forums, if I catch them once, they would not have chance to spam up my other forums if each forum checks the same block list. I could also auto block proxies by having it query up online proxy lists.
But before I reinvent the wheel, does such service online already exist? Kinda like RBL, but for web services. So you can basically block IPs off your site before they get used maliciously.
To be even more advanced some special port scanners could go around scan networks for infected machines and block those too.
How it would work:
Site A has a spammer from IP 1.2.3.4 and submits it to the block service. Spammer then goes on site B to try and spam that forum, but that IP is already blocked because the owner of site A submitted it to the list and site B checks against that list.
VPN Service Security
Jul 22, 2009The VPN service owner can he track and know all his customers activity
I mean let's say am a customer and I bought VPN subscription and then logged in with my new vpn ip and I login to my email , in that case the VPN service owner can he read know my email password or other sensitive data like if If I login to myspace.com can he know what password I used using his vpn server logs?
Www.geekrack.net Has Very Bad Service
Feb 28, 2008i ordered my server on monday,it took 80hrs to get the server,but the login panel can not be opened,then i ask them,their support is online in msn,i talk with them,but when i ask them about the login panel link can not open,they didnt reply me.it really disapointing,i ordered it one monday,but now almost friday,i still havent used it,regret to order it...
View 14 Replies View RelatedSteadFast Bad Service
Jul 28, 2008Iv been with steadfast for almost 6 years,
we have small vps account and 1 shared hosting account,
our vps is working very very slowly, we cant log in to direct admin, we cant do anything, i contact support personally to check this issue , the response i received was
"
We are aware of the problem with slow disk access this VPS server. We will be adding an additional VPS server and migrating some of the VPS containers to it shortly to address this issue. Under the resources we have immediately available, we are unable to get the problem corrected. Thanks, Ben Galliart Steadfast Networks Support [url]
"
WTF? unable to get the problem corrected? our clients that use our vps are going crazy, 1 client even threaten to leave us,
i don't know that to do, i was thinking of sue them, what do you think? I'm very disappointed ..
VPN Or Proxy Service
Jul 19, 2008I am located in China and I have websites hosted in the US. Some of my sites and servers are being blocked by my ISP. Do you know of a good VPN or Proxy service that will allow me to reach my sites and managed my servers?
View 6 Replies View RelatedBionhosting Service
Apr 19, 2008We have been trying to get our rDNS set up for 2 months with Bionhosting on our dedicated box.
and yet RDNS Entry null
Is this normal? Why would it take 2 months to set up a Reverse DNS does this somehow involve the White House and red tape?
We are really getting slammed by our clients in forums that are very important to our business. This is killing us!
What exactly is involved in setting up RDNS why is this so difficult?
External DNS Service
Apr 13, 2008We are hosting multiple servers for a site, web, db, media etc and all of them are in the same DC. I am getting worried that incase a server goes down, it would take DNS down along with and will also take emails out.
I was looking to use a good and reliable DNS service which would ensure that we are reliable and emails don't go out incase of an outage.
DNS Service Like Zoneedit.com
Jun 18, 2008I want to set up a service like zoneedit.com with free name servers and branded name servers etc. Since the name servers will be authoritative I am guessing the bandwith required depends on the number of domains and their popularity. I have some questions
1) Which DNS server is the best one for the job
2) How can one provide branded name servers like instead of ns.myservice.com it would be like ns.userdomain.com. Can it be done by using a simple A record.
How To Setup VPN Service
Jul 15, 2008I have a low end server P3 1GHZ { ) and
High End VPS [with 512mbram -cPanel-WHM]
Can any one tell me how can I start VPN service for secure surfing?
I want to sell VPN hosting.
I have root access to both servers!
Restarting Service On VPS
Aug 29, 2008i have one site on vps host with 256 ram burst untill 768 ram...
every day i watch my site it alwasy consume CPU usage avareage 60%++ consume ..for daily usage its average 60% - 80% ..sometime its get 99% ...
if this situation happend to high..i used to restart service for the bind, apache, mysql and more serivice..i use cpanel and whm,,,..
my question is :
is there bad effect if i run the restart serivice everyday?
Monitoring Service
Jul 1, 2008my dedicated server have a remot reboot panel and i want company monitor my server with less than $10 per month until my server if goes down reboot it from my panel...
View 9 Replies View RelatedBad Service From SiteGround.com
May 28, 2008Have you heard the expression "cut off your nose to spite your face?" That's SiteGround.com's customer service in a nutshell.
In March 2008, I wanted to get a new domain and have SiteGround.com host it. I already had two accounts with them. So I got online and began a chat with "Rada" or "Dana" (all bogus names). I signed up for a new domain and extended the others. With the package I ordered I paid $146. During that initial chat, Rada or Dana said that if I signed up for another domain with hosting they would give me $10 off.
Low and behold, I began another chat with Rada and/or Dana the next day. I said I wanted to purchase another domain and mentioned the $10 discount offer I was promised the day before. Suddenly, $10 in the face or ordering a new service for $50 was a big deal to SiteGround.com. They reneged on their offer and refused to give me the $10 discount.
Subsequently, I also had problems logging on with the original order as SiteGround.com naming conventions sometimes prevent users from using the usernames they create. SiteGround.com also created a different password. After 4 hours of chats in which SiteGround.com attempted to upsell everything while you think they are trying to help you went nowhere.
I got the money back from the credit card company but my word of advice is avoid these guys. They will say one thing and do another and they send you lengthy explanations as to why they are "prevented" by their rules from offering $10 discounts for customers who want to purchase services that equal at least $146.