i ordered my server on monday,it took 80hrs to get the server,but the login panel can not be opened,then i ask them,their support is online in msn,i talk with them,but when i ask them about the login panel link can not open,they didnt reply me.it really disapointing,i ordered it one monday,but now almost friday,i still havent used it,regret to order it...
View 14 RepliesCame home to find two email from GeekRack concerning a shared server issue. I found that a bit odd, as I have a dedicated, rather than shared, account with them.
Then found my dedicated server was down. Been waiting about five hours for a response to my reboot request ticket but, nothing yet, so I'm going to bed.
Curious as to whether anyone else has problems with them or Burst today?
The web can be such fun at times.
On Feb 21 I ordered a dedicated server with geekrack.com So when i got my server, i had asked them to have it portioned a specific way, but it was not set up like that So, when i asked them to have it reportioned and reimaged to the way I asked to have it set up, they tried to charge me $30.00. I told them that it was a unfair charge, so they did the good thing and dropped the charge for it. I submited that ticket on Feb 24, and the owner told me that this will be taken care of by the next morning. So, i gave it 24 hours, more time than they said, and it still was not done. I called them and they assured me that they were working on this issue. I gave it another 48 Hours, and still nothing was done. I found out that they were a reseller through burst.net, so i called burst.net to see if they had a ticket for this to be done, and the support tech I talked to told me that a ticket had not even been submitted! So when i spoke with the owner of geekrack.net, she got all grumpy with me and said she was going to yell at burst.net because they were not supposed to release any information. I told her that i would want my money back because their service says that it comes with 24/7 support. Now i was not even getting support, unless you call support saying, "ok we will do this" and not doing nothing. The owner is still refusing to give me a refund, so I have filed a chargeback with paypal, as much as I hate to do that, i beleive it is the only way i will get my money back. So in closing, DO NOT BUY FROM GEEKRACK.NET UNLESS YOU WANT TO GET SCREWED!
View 7 Replies View RelatedIt has came to my attention AGAIN that geekrack servers are down. This time, I caught it JUST as they were going down. I was thinking more about this when it happened the other day [url] and on their site it says 100%, as shown in a picture below. This is totally lying to customers, as their servers were JUST DOWN the other day. Well, as soon as I was done taking a screen shot of this, I clicked on the 100% uptime link, and then tried going back to geekrack.net, and IT HAPPENED AGAIN! Their servers are DOWN AGAIN! Geekrack is VERY unstable! They need to either pay someone to manage their servers for them or they need to get lost!
View 14 Replies View RelatedI recently bought a small company from somebody i knew, the server they had was with GeekRack. So we moved everything over to our name and everything was fine for the first week or so, i then ordered a new server from them so i could run shoutcast from however they installed the wrong OS and refused to refund us or pay for the reload fee. So i quickly cancelled that server.
After that issue things started going downhill, nobody would answer our tickets about moving the server away from them so we could get it from our reseller account with BurstNet. As soon as we mentioned we were moving they just basically terminated all contact with us. They failed to mention two different abuse tickets to us which ended with the data centre disconnecting the server on two separate occasions, both times the server was down for more than 2 days. The server was also going down every night and when we asked them to take a look they never answered.
We finally got the server moved away from GeekRack and now the server is running fine and have had no problems. So this is just a word of warning to anybody that is considering GeekRack as there provider.
I have purchased a server from Geekrack
After 8 days! and tons of tickets sent with very long delays between replies i have actually received my server.
i have done that because of the low price they give for a dual core
i have paid for my second month on sunday.
when i wake up to see my server is off.
i check and see it was shut down with no notice.
i contact Shequieta the admin and she confirms that she shut me down after as she says:
"We sent you a email stating that someone was spamming from this server. You didnt reply so the server was suspended until you would deal with this matter"
now ofcourse no email was received nor sent
here is another example after purchasing the server :
" posted On: 02 Mar 2008 04:48 AM
We will give you your details as soon as possible we are dealing with a slight mail problem meaning you did not get your email..
"
this is 7dayS! after ordering
and now they tell me i need to pay 50$ for server restore!
"In order to resotre the server we would have to bill you $50 for the re-activation that is being levied to our account by the DC"
this is an outrage! i have no money left after paying for this month this week the shut me down with no notice and want even more money! i cant afford paying this ammount after already paying 80$ for ipanel for this exact server.
We are pleased to make the following announcement. All dedicated services clients will now be directly serviced by BurstNET Technologies, Inc. We have worked a comprehensive deal in order to provide you our consumers with both the technical and billing support.
All dedicated services clients will now be directly serviced by BurstNET Technologies, Inc., the data center your service is currently provided in. Nothing needs to be done at this time on your part; however we would like to make you aware of just a few things.
All contact/billing information has been released to BurstNet in order to efficiently service your account. There are just a few urls that I would like to make you aware of at this time as well.
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
View 1 Replies View RelatedGot following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
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If i wish to start up a business with the VPN service.. do i need to install any specific software on the server side? Can it be run on Windows?
View 4 Replies View Relatedhow to setup a Windows server to provide SSL service to other web sites. I'd like to offer a free service to my local customers and anyone who wants to secure their online operations.
can OpenSSL do the job?
I am trying to find the best economical solution regarding my email address but I need some advice pls.
I have a very small package with asmallorange and I have set up one of my business email in it. I didn't calculate that this business email could take so much space. I have some assistants which work in other places. One of my problems is these asistants who need to access this address too, are not allowed to access any free email provider like gmail, yahoo at their work computers because of their work policy. So I can't do forwarding and I need to have this email address under my domain.
I am thinking of these options:
1) Get more space . This will become expensive for me.
2) use a dedicated email service under my domain name.
I have no experience here and I wonder if using a gmail service under my domain will be blocked for my collaborators.
3) change host ( I am afraid to lose my data and my website database).
I'm going to start offering a KVMoIP service for my customers and am trying to get ideas on the pricing. What do y'all think about it? I know most places that I know about charge a setup + hourly fee, well, I like to be just a little bit better, so let's see what y'all have to say.
View 14 Replies View RelatedDo you use any uptime monitoring service? If so, which one do you use? Do you use a paid monitoring service, or a free one?
View 14 Replies View RelatedI was thinking of putting together a DB of all the IPs I block due to spam, hackers, known proxies etc... this would help cut down on malicious use of services such as spamming forums, if I catch them once, they would not have chance to spam up my other forums if each forum checks the same block list. I could also auto block proxies by having it query up online proxy lists.
But before I reinvent the wheel, does such service online already exist? Kinda like RBL, but for web services. So you can basically block IPs off your site before they get used maliciously.
To be even more advanced some special port scanners could go around scan networks for infected machines and block those too.
How it would work:
Site A has a spammer from IP 1.2.3.4 and submits it to the block service. Spammer then goes on site B to try and spam that forum, but that IP is already blocked because the owner of site A submitted it to the list and site B checks against that list.
The VPN service owner can he track and know all his customers activity
I mean let's say am a customer and I bought VPN subscription and then logged in with my new vpn ip and I login to my email , in that case the VPN service owner can he read know my email password or other sensitive data like if If I login to myspace.com can he know what password I used using his vpn server logs?
Anybody using their service? Prices are low, plans look good.
View 5 Replies View RelatedIv been with steadfast for almost 6 years,
we have small vps account and 1 shared hosting account,
our vps is working very very slowly, we cant log in to direct admin, we cant do anything, i contact support personally to check this issue , the response i received was
"
We are aware of the problem with slow disk access this VPS server. We will be adding an additional VPS server and migrating some of the VPS containers to it shortly to address this issue. Under the resources we have immediately available, we are unable to get the problem corrected. Thanks, Ben Galliart Steadfast Networks Support [url]
"
WTF? unable to get the problem corrected? our clients that use our vps are going crazy, 1 client even threaten to leave us,
i don't know that to do, i was thinking of sue them, what do you think? I'm very disappointed ..
I am located in China and I have websites hosted in the US. Some of my sites and servers are being blocked by my ISP. Do you know of a good VPN or Proxy service that will allow me to reach my sites and managed my servers?
View 6 Replies View RelatedWe have been trying to get our rDNS set up for 2 months with Bionhosting on our dedicated box.
and yet RDNS Entry null
Is this normal? Why would it take 2 months to set up a Reverse DNS does this somehow involve the White House and red tape?
We are really getting slammed by our clients in forums that are very important to our business. This is killing us!
What exactly is involved in setting up RDNS why is this so difficult?
We are hosting multiple servers for a site, web, db, media etc and all of them are in the same DC. I am getting worried that incase a server goes down, it would take DNS down along with and will also take emails out.
I was looking to use a good and reliable DNS service which would ensure that we are reliable and emails don't go out incase of an outage.
I want to set up a service like zoneedit.com with free name servers and branded name servers etc. Since the name servers will be authoritative I am guessing the bandwith required depends on the number of domains and their popularity. I have some questions
1) Which DNS server is the best one for the job
2) How can one provide branded name servers like instead of ns.myservice.com it would be like ns.userdomain.com. Can it be done by using a simple A record.
I have a low end server P3 1GHZ { ) and
High End VPS [with 512mbram -cPanel-WHM]
Can any one tell me how can I start VPN service for secure surfing?
I want to sell VPN hosting.
I have root access to both servers!
i have one site on vps host with 256 ram burst untill 768 ram...
every day i watch my site it alwasy consume CPU usage avareage 60%++ consume ..for daily usage its average 60% - 80% ..sometime its get 99% ...
if this situation happend to high..i used to restart service for the bind, apache, mysql and more serivice..i use cpanel and whm,,,..
my question is :
is there bad effect if i run the restart serivice everyday?
my dedicated server have a remot reboot panel and i want company monitor my server with less than $10 per month until my server if goes down reboot it from my panel...
View 9 Replies View RelatedHave you heard the expression "cut off your nose to spite your face?" That's SiteGround.com's customer service in a nutshell.
In March 2008, I wanted to get a new domain and have SiteGround.com host it. I already had two accounts with them. So I got online and began a chat with "Rada" or "Dana" (all bogus names). I signed up for a new domain and extended the others. With the package I ordered I paid $146. During that initial chat, Rada or Dana said that if I signed up for another domain with hosting they would give me $10 off.
Low and behold, I began another chat with Rada and/or Dana the next day. I said I wanted to purchase another domain and mentioned the $10 discount offer I was promised the day before. Suddenly, $10 in the face or ordering a new service for $50 was a big deal to SiteGround.com. They reneged on their offer and refused to give me the $10 discount.
Subsequently, I also had problems logging on with the original order as SiteGround.com naming conventions sometimes prevent users from using the usernames they create. SiteGround.com also created a different password. After 4 hours of chats in which SiteGround.com attempted to upsell everything while you think they are trying to help you went nowhere.
I got the money back from the credit card company but my word of advice is avoid these guys. They will say one thing and do another and they send you lengthy explanations as to why they are "prevented" by their rules from offering $10 discounts for customers who want to purchase services that equal at least $146.
I'd like to know if there are good monitoring services to monitor my VPS.
Not just the website,but everything on the VPS.
I know there is Hyperspin,but i need more to look at.
I want to get an alert by email if there is something wrong with my server.
Also i'd like to receive daily reports by email.
how many of you guys are considering buying into a CDN service? Do you ever find yourself (or your clients) asking for it?
If so, in what specific situations would you need a CDN? Did you already buy the service - if so, what made you choose your provider, and if you did not buy the service yet, why not?