into my second monthof VPS hosting I noticed my server was unavailable which I found was due to a hardware failure, I am then told that some IPs need changing, I've had no access to my sites for ages, no one is answering tickets and the phone number is dead.
Assuming the company has gone under, can I regain anything from paypal as I paid for my hosting through them
i ordered the server 12 days ago,two weeks after,but i still received nothing,i sent many e-mails to them,nothing replied to me,i submited the ticket in their site,still nothing replied,make me feel very upset,it never happened to me before,they are the worst reseller,how can i get back the refund?
View 3 Replies View Relateddoes anyone use wixed.co.uk
it looks very good for me,how are they?any feedback?
I purchased a VPS from them, on thier website they offer 24/7/365 support, but in real life they respond to emails at 1:30am Pacific time, are not available on MSN as they promise and do not refund thier flasely gained funds due to thier FALSE ADVERTISING.
Live Help = offline
Advertising on thier frontpage:
Our Features
* 99.9% Uptime
* cPanel/WHM/WHMReseller/Fantastico
* RVSiteBuilder Pro
* 24/7/365 Support
* Daily Automated backups
* 100MB Uplink
* 14 Day Moneyback Guarantee
In his email which i cannot post due to Copywrite laws he admits 24/7 support is sales staff only, so hw is willing to accept your money, but his Managed servers do NOT offer 24/7/365 support as he clearly says he offers on his website
[url]
I renting a dedicated server outside the Netherlands and I'm glad to have good experience the first time.
Sales and support tickets / mails are handled fast usually and server quality is also good.
At first i wanted the cheapest dual core machine with ESX, this didn't workout so they tried it with a more expensive machine ( Amd instead of Intel ) This also didn't work.
So i've decided to use VMware Server on debian.
Due to the delay of the server they gave me the new server and installed everything on it.
Although the supply time of the server took longer then expected they compensated for it more then enough.
I have been following there posts in the offers section of wht for a few weeks now, I've contacted RN-DAVID a few times about his offers and the response has always been fast and the service sounds good, however i would like to know what everyone else thinks.
I'm looking to order two servers from them with the following specs:
Server 1:
AMD Sempron 3000+
2GB DDR2 RAM
1X 120GB SATA II HDD
1X 160GB SATA II HDD
2 IP Addresses
Windows Server 2003 Std
3TB CAP on a 100Mbps Line
Priced @ £40.95 PM with £20.00 Setup for RAM and Second HDD
This server will just be for my personal use really, I'm planning on backing up some of my personal data to it, photos, documents etc... I'll be using it via remote desktop mainly so doesn't need to be top spec.
The second server is going to be an additional Cpanel Web Server With the following spec's
Intel Core 2 Quad 6600
4GB DDR II RAM
2X 500GB SATA II HDD'S (RAID)
8 IP Addresses
CentOS
CPanel
3TB on 100Mbps Line
Cost £69.95PM + £120 For RAM, HDD & Raid Card Upgrades
Now when it comes to value for money both servers seem fantastic to me, but what I would like to know is does anyone else use them? what are your experiences with them? whats there support like? etc...
Having some issues with the shoutcast plan I ordered yesterday as well, the wixed site seems to have gone down for a while this morning as well. I hope this is resolved soon.
View 12 Replies View RelatedSince a week ago, my VPS with them are more down than up until 3 days ago when it totally dead. Support ticket are never replied, online help never seen Online, FULLY MANAGED is an illusion. He only answer support ticket when I posted it in hosting forum. On 9th Sept, I received email from David - Wixed.co.uk :
Quote:
Dear Clients,
Ealier this afternoon our main VPS node VZ1US suffered from a hard drive failure following notifications received by our SMART monitoring daemon a couple of days ago. We backed up all client VPS's at approximately 8:30PM Last night and moved them to an offsite server. We are currently in the proccess of restoring your backups to a new server we have had deployed.
We sincerely apologise for any inconvinience caused and are working hard to get the backups restored. We are currently in proccess of moving them to the new server. Your VPS will then be created and the backup restored. New login details and IP information will be emailed to you.
At this time we have no official ETA as transfer speeds fluctuate during transfer of the backup files. We will credit your accounts for the downtime caused by this outage.
Once again we apologise for any inconvinience caused and thank you for your patience during this time. We will email you again shortly with an ETA.
I've been having a server from worldstream.nl for few months now, during the first months everything was good.
Now, during the last two months my server has been offline every week for hours. I Asked them to give me a new server because there are clearly some hardware problems. They didn't. They instead installed my debian os again. 4 days after the new installation, the server is offline again. I asked them to replace the server again, no success. They instead replied "Have you checked your error logs?".
It's a bit difficult to check the error logs if the server is offline.
I've been with RockmyWeb since the beginning of the year. Does anyone know what is wrong with their servers? Today my server went down and I can't connect to Rockmyweb to submit a ticket.
View 3 Replies View RelatedI have any accoutn with them form last couple of years and the were very good. Customer service was excillent and uptime was great.
But i am having difficulties from last month can't renew my domain which bought with them sent them hundereds of emails no repy, sent them support ticket no reply, tried to phone them but no one is picking it up.
Even tried to pay them via paypal but Paypal says repceptant can' accept money anymore... Really worried about my account because that was my resseller account and i hav about 10 client's website running on it.
I have a VPS with SellWHM and it really rocks (amazing for the price).
Anyhow, I was working on my VPS and had a question. I went to bring up SellWHMPortal.com to submit a ticket, but no response. I then tried SellWHM.com and ditto.
Anyone know what's happening? My VPS is still up running fine. And, I really don't want to lose it.
I have my server hosted by volumedrive.com but it went down today. I can't access volumedrive.com either. Anybody know what happen to them?
View 14 Replies View RelatedWhat on earth is going on? I have had my business website hosted by 2mhost.com for years and now it has been down for 2 weeks and their site is down also? What a rip-off! There are no phone numbers to contact them on the internet (none from google), no email addresses to contact anybody! How professional i tell ya! I am paid until January and i am losing money because my site is NOT up and running, there have been problems ALL YEAR! But it has never went this long, and they could at least email or notify customers of something major going on or something. Does anybody know of how to contact them and/or if there was anything that is going on like are they still in business?
View 14 Replies View RelatedWixed is an amazing hosting company, never had or encountered downtime and if I have a question the staff is always there to help me out. And this for good prices.
- uptime: 10/10
- service: 10/10
- professionalism: 10/10
Overall the perfect host i've had!
Short but it has all you need to know.
www.2nd-design.com
I currently have my website hosted with JWeb2, and roughly 15 hours ago I started getting a Page Cannot be Displayed when trying to visit my website. I tried to connect via FTP and get an error message that says, "Failed resolve ftp.mydomain.com..."
I did a quick search for "JWeb2" on this forum, and found the following thread:
[url]
I need help with this and I don't know what to do. There is no mention in the above thread, which is now closed, of who bought JWeb2 or who the new contact is. I received NO communication from JWeb2 to tell me they were selling themselves and who the new host was
I am sitting here now PRAYING that I did not lose all my data in the mean time.
How do I find out who the new host is and if my website is okay?
My friend has been using them since 2004, but he said that they closed up shop about 2 weeks ago.
Site is still there, but phones are disconnected, emails don't work.. and they changed DNS so that he can't even get into his admin panel...
I tried doing a google search on them, but they've saturated the net w/their name so much that all I see are ads everywhere.
I've been trying to track down Alex Brecher, who I understand sold Successful Hosting to Navisite some months ago, regarding a project I did for him that I'm still owed some funds on.
Unfortunately, I've not been able to contact him by any means. The telephone number I had for him rings with a busy signal, he doesn't answer e-mails on what seems to be his current e-mail address (it was last updated a couple months ago on Plaxo), etc. I even tried sending a fax (which I think got through), but no reply... And sending him a message on LinkedIn ended off with him seemingly deleting me from his contacts :-|
Anyhow, I'm not one to leap to assumptions, but I get the distinct impression perhaps he doesn't want to talk to me -- which seems relatively absurd to me considering it was a relatively small project in any event. So I thought maybe someone here who is more familiar with the situation involving Successful Hosting's sale may be able to help me out in finding him, or at least give me a bit more insight :-)