i ordered the server 12 days ago,two weeks after,but i still received nothing,i sent many e-mails to them,nothing replied to me,i submited the ticket in their site,still nothing replied,make me feel very upset,it never happened to me before,they are the worst reseller,how can i get back the refund?
View 3 Repliesdoes anyone use wixed.co.uk
it looks very good for me,how are they?any feedback?
I purchased a VPS from them, on thier website they offer 24/7/365 support, but in real life they respond to emails at 1:30am Pacific time, are not available on MSN as they promise and do not refund thier flasely gained funds due to thier FALSE ADVERTISING.
Live Help = offline
Advertising on thier frontpage:
Our Features
* 99.9% Uptime
* cPanel/WHM/WHMReseller/Fantastico
* RVSiteBuilder Pro
* 24/7/365 Support
* Daily Automated backups
* 100MB Uplink
* 14 Day Moneyback Guarantee
In his email which i cannot post due to Copywrite laws he admits 24/7 support is sales staff only, so hw is willing to accept your money, but his Managed servers do NOT offer 24/7/365 support as he clearly says he offers on his website
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into my second monthof VPS hosting I noticed my server was unavailable which I found was due to a hardware failure, I am then told that some IPs need changing, I've had no access to my sites for ages, no one is answering tickets and the phone number is dead.
Assuming the company has gone under, can I regain anything from paypal as I paid for my hosting through them
I renting a dedicated server outside the Netherlands and I'm glad to have good experience the first time.
Sales and support tickets / mails are handled fast usually and server quality is also good.
At first i wanted the cheapest dual core machine with ESX, this didn't workout so they tried it with a more expensive machine ( Amd instead of Intel ) This also didn't work.
So i've decided to use VMware Server on debian.
Due to the delay of the server they gave me the new server and installed everything on it.
Although the supply time of the server took longer then expected they compensated for it more then enough.
I have been following there posts in the offers section of wht for a few weeks now, I've contacted RN-DAVID a few times about his offers and the response has always been fast and the service sounds good, however i would like to know what everyone else thinks.
I'm looking to order two servers from them with the following specs:
Server 1:
AMD Sempron 3000+
2GB DDR2 RAM
1X 120GB SATA II HDD
1X 160GB SATA II HDD
2 IP Addresses
Windows Server 2003 Std
3TB CAP on a 100Mbps Line
Priced @ £40.95 PM with £20.00 Setup for RAM and Second HDD
This server will just be for my personal use really, I'm planning on backing up some of my personal data to it, photos, documents etc... I'll be using it via remote desktop mainly so doesn't need to be top spec.
The second server is going to be an additional Cpanel Web Server With the following spec's
Intel Core 2 Quad 6600
4GB DDR II RAM
2X 500GB SATA II HDD'S (RAID)
8 IP Addresses
CentOS
CPanel
3TB on 100Mbps Line
Cost £69.95PM + £120 For RAM, HDD & Raid Card Upgrades
Now when it comes to value for money both servers seem fantastic to me, but what I would like to know is does anyone else use them? what are your experiences with them? whats there support like? etc...
Having some issues with the shoutcast plan I ordered yesterday as well, the wixed site seems to have gone down for a while this morning as well. I hope this is resolved soon.
View 12 Replies View RelatedSince a week ago, my VPS with them are more down than up until 3 days ago when it totally dead. Support ticket are never replied, online help never seen Online, FULLY MANAGED is an illusion. He only answer support ticket when I posted it in hosting forum. On 9th Sept, I received email from David - Wixed.co.uk :
Quote:
Dear Clients,
Ealier this afternoon our main VPS node VZ1US suffered from a hard drive failure following notifications received by our SMART monitoring daemon a couple of days ago. We backed up all client VPS's at approximately 8:30PM Last night and moved them to an offsite server. We are currently in the proccess of restoring your backups to a new server we have had deployed.
We sincerely apologise for any inconvinience caused and are working hard to get the backups restored. We are currently in proccess of moving them to the new server. Your VPS will then be created and the backup restored. New login details and IP information will be emailed to you.
At this time we have no official ETA as transfer speeds fluctuate during transfer of the backup files. We will credit your accounts for the downtime caused by this outage.
Once again we apologise for any inconvinience caused and thank you for your patience during this time. We will email you again shortly with an ETA.
Wixed is an amazing hosting company, never had or encountered downtime and if I have a question the staff is always there to help me out. And this for good prices.
- uptime: 10/10
- service: 10/10
- professionalism: 10/10
Overall the perfect host i've had!
Short but it has all you need to know.
www.2nd-design.com