I've been having a server from worldstream.nl for few months now, during the first months everything was good.
Now, during the last two months my server has been offline every week for hours. I Asked them to give me a new server because there are clearly some hardware problems. They didn't. They instead installed my debian os again. 4 days after the new installation, the server is offline again. I asked them to replace the server again, no success. They instead replied "Have you checked your error logs?".
It's a bit difficult to check the error logs if the server is offline.
A while ago, I was on the lookout to rent a dedicated server and I stumbled upon Worldstream.
I looked through their servers and I did not find anything that matched my specifications and budget. I sent them an email with my specifications and within three hours I got a quote that matched my budget. +1 for Worldstream to reply very fast.Setup: I ordered the server in the morning (IST 10 AM) and I specifically asked them to install a custom grsec kernel for me.
When I checked my mail again at IST 7 PM, the same day - there was a mail to say that the server had been setup along with the login details. I logged in and saw that my custom grsec kernel was also installed and running. The grsec kernel install came FREE.
Wonderful.I have been using the server for three months now.Stability and speed: The server has been very stable and there was no unplanned down time. The speed is good too.Communication: Communication with Worldstream, esp with Lennert, the account manager has been excellent so far. There was only one planned maintenance when their network supplier had to do some maintenance but that was done quickly. However, my server was down for a couple of hours more, because some one forgot to add my server's IP to the new VLAN. A call to Lennert solved that and he apologized and assured me that will not happen again.
After this, there has not been any downtime or problem.Flexibility: Worldstream is very flexible when it comes to your specifications. Unlike many other providers, they provide servers with your custom hardware specifications. No fuss about it.
My server came with 4 GB RAM. Yesterday, I asked them whether they can reduce the RAM to 2 GB and accordingly modify billing. Immediately the RAM was reduced and the billing was modified.
Then I asked them whether they could upgrade me to a gigabit port and accordingly bill me.
No problem they said and they completed it in about an hour. In an hour, the server was moved to a gigabit port and the billing was adjusted. Cool.
Billing has been very clean so far and I have NO problems.
These three months have been very smooth, communication has been good and the server works very well by our Lord's Grace.
Worldstream is a very straightforward, flexible and no-nonsense provider. I am sure that I will continue to host there for a long time to come.
Here is the link to a speed test from my server:[url]
Please test and let me know the speed you are getting and your location. The domains I host on this server are:[url]
Day 1 - Ordered server, agreed price and spec and installation date. Quoted 3 days setup time.
Day 3 - I was told need an extra day to setup this I said is fine.
Day 4 - server is setup but is missing 2 drives and only has half the ram I ordered. I email them to tell them this.
Day 6 - They finally respond to my email and tell me they have fixed the missing drives and ram they also offer me 10 days free as compensation. The problem is now the server is completely down, doesnt even respond to ping.
Day 7 - I email them to tell them server down and I now want a refund, I offer to accept a partial refund to compensate them for manual work involved in setting up server. (412 euros paid 350 euros refund), this offer made in goodwill so resolve quickly. 2nd proposal sent later for only 300 euro refund.
Day 9 (today) - No reply whatsoever and server still offline I raise a paypal dispute and within 1 hour I get a email telling me they agree to my 2nd proposal (only 300 euro refund) however they want me to cancel paypal dispute first.
I have read the paypal dispute policy and I see if I were to cancel the dispute and they then not refund me I have nothing since I cannot reopen the dispute, whilst if he were to refund me and I was to try and scam him he would have a strong case as paypal have the refund logged so he has far less to worry about. So I am not cancelling the dispute and even offered to set it to 300 euros but he says if I dont cancel the dispute I get no refund.
Just want to know peoples thoughts on this, consider I never have had the server I ordered working, its currently completely down and he was ignoring me until I raised the dispute which doesnt put his trustworthyness very high.
I've been with RockmyWeb since the beginning of the year. Does anyone know what is wrong with their servers? Today my server went down and I can't connect to Rockmyweb to submit a ticket.
I have any accoutn with them form last couple of years and the were very good. Customer service was excillent and uptime was great.
But i am having difficulties from last month can't renew my domain which bought with them sent them hundereds of emails no repy, sent them support ticket no reply, tried to phone them but no one is picking it up.
Even tried to pay them via paypal but Paypal says repceptant can' accept money anymore... Really worried about my account because that was my resseller account and i hav about 10 client's website running on it.
into my second monthof VPS hosting I noticed my server was unavailable which I found was due to a hardware failure, I am then told that some IPs need changing, I've had no access to my sites for ages, no one is answering tickets and the phone number is dead.
Assuming the company has gone under, can I regain anything from paypal as I paid for my hosting through them
I have a VPS with SellWHM and it really rocks (amazing for the price).
Anyhow, I was working on my VPS and had a question. I went to bring up SellWHMPortal.com to submit a ticket, but no response. I then tried SellWHM.com and ditto.
Anyone know what's happening? My VPS is still up running fine. And, I really don't want to lose it.
What on earth is going on? I have had my business website hosted by 2mhost.com for years and now it has been down for 2 weeks and their site is down also? What a rip-off! There are no phone numbers to contact them on the internet (none from google), no email addresses to contact anybody! How professional i tell ya! I am paid until January and i am losing money because my site is NOT up and running, there have been problems ALL YEAR! But it has never went this long, and they could at least email or notify customers of something major going on or something. Does anybody know of how to contact them and/or if there was anything that is going on like are they still in business?
I currently have my website hosted with JWeb2, and roughly 15 hours ago I started getting a Page Cannot be Displayed when trying to visit my website. I tried to connect via FTP and get an error message that says, "Failed resolve ftp.mydomain.com..."
I did a quick search for "JWeb2" on this forum, and found the following thread: [url]
I need help with this and I don't know what to do. There is no mention in the above thread, which is now closed, of who bought JWeb2 or who the new contact is. I received NO communication from JWeb2 to tell me they were selling themselves and who the new host was
I am sitting here now PRAYING that I did not lose all my data in the mean time.
How do I find out who the new host is and if my website is okay?
I've been trying to track down Alex Brecher, who I understand sold Successful Hosting to Navisite some months ago, regarding a project I did for him that I'm still owed some funds on.
Unfortunately, I've not been able to contact him by any means. The telephone number I had for him rings with a busy signal, he doesn't answer e-mails on what seems to be his current e-mail address (it was last updated a couple months ago on Plaxo), etc. I even tried sending a fax (which I think got through), but no reply... And sending him a message on LinkedIn ended off with him seemingly deleting me from his contacts :-|
Anyhow, I'm not one to leap to assumptions, but I get the distinct impression perhaps he doesn't want to talk to me -- which seems relatively absurd to me considering it was a relatively small project in any event. So I thought maybe someone here who is more familiar with the situation involving Successful Hosting's sale may be able to help me out in finding him, or at least give me a bit more insight :-)
