Web Hosting, Hotmail Rejecting Certain Emails
Apr 1, 2007
I run a dating site, but for some reason hotmail is rejecting certain emails.
When a user receives a message on my site, they get a notification by email to come check their message on the site. This part works, even with hotmail.
However, when a NEW user registers on the site with hotmail, they aren't
getting the confirmation email they would normally get, and as a result they can't join the site. Other email providers get this confirmation email, but not hotmail.
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Mar 3, 2008
Testing out Clientexec, and every time a welcome email is supposed to be sent, it's not.
So i set up a SPF record for the domain, and it started sending that email. However, when checking the hotmail it's tagged as "phishing scam".
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Jan 21, 2015
All genuine emails are making it through fine - barring one or two domains, which fail with postfix/cleanup[5184]: warning: milter inet:127.0.0.1:12768: can't read SMFIC_BODYEOB reply packet header: Connection timed out
postfix/cleanup[5184]: 5082A22A8E: milter-reject: END-OF-MESSAGE from XX-XX-202-76.dsl.in-addr.zen.co.uk[XX.XX.202.76]: 4.7.1 Service unavailable - try again later; from=<newsalert@financialexpress.net> to=<nameremoved@domain.co.uk> proto=ESMTP helo=<mailrelayname.co.uk>
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Feb 29, 2008
I have a VPS with rDNS and SPF records configured fine. I am able to send email to all. But for hotmail I can not.
The strange is that on VPS log I have message that the trasation was competed:
**************
$
2008-02-29 23:22:07 1JVHMV-00069K-PE <= adriano@domain.com.br H=localho$
2008-02-29 23:22:08 1JVHMV-00069K-PE => teste.noreply@hotmail.com R=lookuphost $
2008-02-29 23:22:08 1JVHMV-00069K-PE Completed
***************
But the message was not delivered in any teste.noreply@hotmail.com folder (inbox or spam folder).
I can not understand it. What can to be happening?
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Jan 22, 2008
Hotmail not receiving any emails from my server nevertheless log files is ok no problem and messages sent every thing is ok recently i contacted with my server's provider to make a ptr record at dns to fix hotmail problem and i shoked when i notice that they put a wronge ip
My Q: is that ptr record is important and it could be the reason for making hotmail rejecting my emails
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Dec 14, 2007
I tried to send an email to Hotmail.com and I get error messages. However, I can send an email to another email address that forwards to hotmail and it arrives correctly.
When sending via SquirrelMail I get:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
%%%%%%%@%%%%%.com
SMTP error from remote mail server after MAIL FROM:<%%%%%%%@%%%%%.com> SIZE=1813:
host mx3.hotmail.com [65.54.244.200]: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support
I have correct TXT dns entries. Doesn't matter what email I sent to hotmail, they all get rejected. They don't even appear in the junk box
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Jun 18, 2009
I have 2 cPanel servers with normal decent setups, and until today, HOTMAIL/LIVE is not accepting my e-mails.
There is no problem with GMAIL & YAHOO, btw.
When I mentioned not accepting my e-mails means it will always appear inside the Junk box instead of Inbox (for every domains in both servers)
I've tried to contact Microsoft support many times but they keep repeating the same thing. I've tried everything including make sure that my IP reputation is clean, and having domain keys.
I need some advise from you guys out there that has this issue before and start from sketch, what do I need to do to identify what Microsoft servers actually want from me?
Here's their 'robotic' respond.
1) Make sure that you have SPF/SIDF records in place. You
can go to [url]
for more information on this.
2) Clean up your lists. Remove those who do not want to
receive the emails. Make the unsubscribe process more visible. Hotmail
also has a sender complaint feedback loop program called the Junk Email
Reporting Program (JMRP). Enrollment in this free program will benefit
you as a sender as it will keep your email lists updated and populated
with interested Windows Live Hotmail Customers. This program will help
you to remove those Windows Live Hotmail Customers who do not want to
receive emails from your company. If you are interested in joining this
program, please visit
[url
_options_form_byemail&ct=eformts
3) Ensure that there is not anything technically wrong with
your MTA. Are your DNS records updated, are you transmitting data upon
making the SMTP connection, and is the problem isolated to any specific
machines? Do your SMTP logs show any failures?
4) Segment your mailing infrastructure by IP. Marketing
email, transactional corporate email, "forward to a friend" email and
signup emails should be sent from different IP's. This will help to
identify what types of messages are being flagged by Hotmail customers.
5) Strengthen the sign up process. Confirm that you are
using a double-opt-in sign up process. This will not help in removing
existing Hotmail customers from your email lists, but it will confirm
the authenticity of those who sign-up for your email campaigns and
newsletters.
6) If you have any feedback loops setup with other ISPs,
you should look for trends to try to determine possible causes - a new
data source? New advertisement? Maybe folks signing up do not recognize
the mail?
7) Clearly mark your emails so that Hotmail customers are
able to identify quickly and easily that they requested emails from your
service.
8) Do some analysis on the data regarding complaints - look
at Hotmail customers who have never clicked, opened, responded or
bounced in any way. These poor performers could contain many bad
addresses.
9) Evaluate the frequency of your mailings. Are you making
your mailings less relevant and welcome by sending too many emails?
10) Enroll in the Sender Score program. This is the only white
list that Hotmail uses. It is owned and operated by Return Path. You can
find information about this program at
[url
11) Please visit [url]
to verify that your IP is not being listed
on any third party block lists.
12) We also recommend that you take advantage of the following
email delivery consulting companies who participate in the Messaging
Anti-Abuse Working Group [url]
), and the Authentication and Online Trust
Alliance [url]
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Aug 6, 2007
I have one of our servers that is bouncing all sent emails to hotmail, MSN and some others. The emails often come back saying they are bounced as SPAM.
There were SPAM issues on this particular server at one point, but have since been corrected one we tightened it up.
Now, how can I fix this? Can I change the servers hostname? Are they rejecting by hostname, or by IP?
And do I need to just contact each provider and try to get off their blacklist?
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Sep 17, 2007
I have problems sending emails from my VPS to Hotmail and Gmail email accounts. This is a new VPS with some new websites so they are not blacklisted for spam or anything like that.
After users register at my website they receive a welcome email, but with Hotmail/Gmail accounts they end up by default in the spam/junkfolder.
I also have a refer-a-friend and a forgot password form -> with gmail users they both end up in the spamfolder, with hotmail users they both do not show up at all!
I read somewhere that editing the DNS zone could solve this problem with adding a SPF record (see also [url]).
I have added the most common SPF record "v=spf1 a ~all" as TXT record type but after a few days nothing has changed.
so all email send from the VPS to Hotmail/Gmail email accounts will directly be send into the inbox.
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Oct 29, 2014
the xxx@enotecalatorreroma.com is the one that for months and still now is giving problems when sending emails. Sent emails to Hotmail are going to Junk folder.
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Mar 11, 2009
I cannot figure this out.. I have tried EVERYTHING..
I am running a php script using the mail() function and sending an email..
I have had reverse dns point to the domain
I set an SPF record
My IP is not blacklisted.. I have had the dedicated server for 2 years now also
I modified a few things in the sendmail files.. I am stuck..
I am running freeBSD.. My buddy has his server set up with all of the same sendmail settings being the same.. and his emails don't get flagged..
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Apr 14, 2015
All my Mxtools are ok... No problem with it ... Not in blacklist ...
Spoiler: Spam List
Test Result
SMTP Banner Check OK - 151.80.148.113 resolves to ns1.elattal.com
SMTP Reverse DNS Mismatch OK - Reverse DNS matches SMTP Banner
SMTP TLS OK - Supports TLS.
SMTP Connection Time 0.967 seconds - Good on Connection time
SMTP Open Relay OK - Not an open relay.
[Code] ....
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Jan 19, 2007
How can I reject the mails from <> sender?
I am using Redhat, PLESK, qmail with spamassassin
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Jan 21, 2014
I have been trying to solve a big problem for the last 2 weeks with one of our servers.
The client using our system (web based w/ apache and php) is a contact center firm. They have about 120 operators, all connect to our websever with the same IP.
We have been suffering DoS attacks from some of these operators. This are simple, browser attacks , namely 5 or 10 operators will just hold F5 key and bombard the server with requests when they shouldnt.
We did manage to produce a php protection which will recognize the multiple requests and blacklist the user, but its "too late" because the request have already been sent and processed by the webserver.
We use the user ID in the system to control who should be blacklisted, so this is all dependent on our own authentication.
Ideally, we need something EXACTLY like mod_evasive, but for rejecting single requests instead of blocking the IP. Exemplifying : if a user calls the same url, 5 times, in a 3 second spawn, we will reject every next request for 30 seconds, but only the requests by that user.
If the webserver can make any use of it, the user id is stored in a cookie.
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Jan 6, 2009
I'm looking at moving the hosting of one of our clients to ourselves. (which would be through eukhost).
I've set up brand new websites before, but not existing ones.
If I leave the domain at where ever it is currently registered, I guess I can login to their Cpanel and adjust the DNS to our own servers. Is that best?
But my main question is, what happens with the email?
There might be say 50 email addresses running from this domain.
I don't want anyone to have to go editing settings in their outlook... Is it just the MX record you edit in the Cpanel of the domain, and voila, it all works off the new hosting?
I'm learning more about web hosting, but don't really know anything on the email hosting front!
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Feb 13, 2009
I plan to develop a nice website in Python,AJAX with backend as mySQL database. This website is gonna send out a lot of notifications depending on the kind of activities that every account/logins does.
I am not very sure whats the business going to be for this website but would want to wait for few months after launching.
So, Please suggest me a cheap Hosting provider who can help me host my code in Python , MySQL database and also allow 100s of emails every day. I would also want to register a domain for my website too. Would everything comes as package?
I should also have 100GB space atleast to be prepared to grow !
I have not hosted any of my code yet though have written a lot which runs in my system only. Please guide me folks! thank you.
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Jul 13, 2008
i have a small forum with 3000 users registered and time to time i want to send a newsletter, but my host limit to 500 emails per hour (HostGator)
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Dec 2, 2008
I currently have a small hosting plan (4 gb traffic , 400 Mb space) that I use for a few email accounts from my company.However , the disk space is not enough for what we need so I have to move the emails to another hosting plan. I'm looking for something with 5-10 gb space , 10-20 gb traffic/month , unlimited email accounts. I'm not looking for it to be cheap , just dont like the overselling idea for my hosting needs so I can pay if it's good. Also I was wondering what kind of program do I need in order to create a webmail interface so that the employees could check their email without having to use the webmail clients from cPanel.
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Jul 1, 2008
I'm having some trouble finding a hosting company that will let me send out bulk mail to my single opt-in (and CAN-SPAM compliant) list of 500,000+ subscribers.
Could anyone here recommend a hosting company that would be able to handle that? I put in a request through WHT's quote request form, but haven't gotten any replies to my query.
I know that there must be a host out there who is willing to let me do it, I just need to find it...
BTW, the list is scrubbed, and I will make every attempt to keep the IP's 100% clean, as I have a vested interest in making sure that my deliverability is high, so it's not like I'm going to "spam and run"...
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