I have server with acompany, and after tracing this server I found it is hosted with softlayer.
I feel that Internet connection at this time is getting very slower than morning in my time, I tested this coz i used to move big data from server to server, and i found if i moved data at night it is very slower than in the morning... approximately if a 1GB requires 5 min in the morning it will take 15 at night...
I have a managed server at LiquidWeb, but my backup server solution is also through an individual with a LW server that will be staying with LW. For uptime, I believe I want to move my primary server to another company/datacenter and stay with the backup solution I have at LW.
It seems Rackspace would be one obvious choice for maximum uptime to allow for everything in one spot, but at first glance it will be more expensive than a server at Softlayer + hiring a company to manage the server. (I definetely need managed and while I'm no expert, it seems you'd then have a better network)
I guess my question is about which companies (if any) would specifically be better to manage a server at Softlayer? If anyone has this type of setup, have you ever experienced problems because the server/management are not interconnected? Does this solution have any effect on the response time to fix a problem over an all in one solution?
About a month ago I purchased my first dedicated server from Softlayer. I was originally with BurstNET, but due to some network issues at their datacenter I decided that it was in my best interest to move to a more premium network. Keep in mind that this is a review of Softlayer. It has absolutely nothing to do with my opinions on BurstNET (I actually love BurstNET).
My Review
Before I purchased my dedicated server I spoke with a live chat representative. We went over many things, and I believe we chatted for close to thirty minutes. After making my decision, I ordered the dedicated server. After I ordered the server, the person on the live chat session told me that she would be calling my phone for an order verification. This went very smoothly, it was completed within minutes of ordering.
I believe I waited a few hours for my server to be deployed. I thought it was quite nice that I didn't have to wait a day for it to be ready. That is definitely a plus in my book. After the server was deployed, I explored the Softlayer control panel, which is incredibly useful. I'm glad that I don't have to save my server login details anymore.
Unfortunately, after having my server for nearly a week, I experienced about six hours of downtime. This downtime happened between the hours of 12:00AM and 6:00AM EST. I wasn't really bothered by it (yes, it's downtime, but I know it's not something that happens a lot with Softlayer). I contacted Softlayer about it, and later received 10-15% off my next payment (I'm not sure whether it was 10% or 15%, but it was one of those numbers). I'm honestly not sure what caused the downtime. I think it had something to do with a power failure, but don't quote me on that -- I didn't read up on the outage. Apparently it only affected the servers in the Dallas datacenter, Server Room 4.
Once my server went online I experienced another problem (this time it was my fault). I called the Softlayer support line, and luckily talked to a guy who fixed the problem. I know that Softlayer isn't managed, so this was definitely helpful.
Overall, I'll say that Softlayer has been truly amazing. I love their pricing, their support, and their network. They've got a long-term client.
Is there anyone here using Softlayer for Windows dedicated servers but at the same time using a server management company to manage the same?
I use Platinum Server Management for my Linux server, but they don't do Windows. I'm looking for a Windows server management company who has experience with Windows 2008 Enterprise and MSSQL 2008 Standard.
I found the page listing all of the 3rd party server management companies, but what I want to hear are successful marriages between Softlayer and the management company based on experiences of real users here.
Hi there,
Firstly, I want to say that I signed up with Softlayer because I heard they had better support than EV1. If that's the case, EV1 must be really horrible.
That being said, I've had an issue with my server every since I got it from them a few days ago. I moved a bunch of high traffic sites that use PHP and MySQL on a dual core dual processor server with 2 gigs of ram and a scsi 10k disk.
It is running Plesk 8 (which I theorize 'could' be the problem).
I am not stating it is a hardware problem or a software problem because I have no idea what the problem is. Here are the symptoms:
- Every few minutes all my PHP and MySQL sites begin to run very slow. It takes about 10 seconds before a page is loaded.
- During this time, sites that do not use MySQL and PHP seem to run fast, but perhaps a little slower than normal.
- When i attempt to log into SSH during these moments, it pauses on the screen with the black cursor and waits and takes about 30 seconds to log in.
- When I log in, or when I am already logged in and I view the load and memory usage during these times, there is no correlation between the cpu usage or memory usage and the slow downs
- They occur all day and all night.
- When these moments do not occur, the sites are all blazingly fast.
- Load is rarely ever above 1
- I have MySQL and PHP running on the same box.
- I have disabled any possible Plesk cron jobs including drweb and the backup cron that runs every 15 mintues. However, I have manually run it and tested the server and it does not cause any slow down.
- One cron job I have on one of the sites I host (http://www.perfectpeople.net) updates a new image every 25 minutes. This certainly does not cause the problem, and recently two images have shown up not found but the db is updated so you see that image not found error. This has never occurred before and I theorize this is the result of the same issue.
---------
None of these issues occurred with any previous servers. Softlayer techs keep telling me everything is fine, repeating over and over that it loads fine on their side, being completely unhelpful.
Some notes to avoid pointless responses:
1. If other sites load fine, and ping is fine, it is not a bandwidth or traceroute issue.
2. If CPU and memory usage is fine, it is not a load issue.
---------
The only thing I can theorize based on my limited knowledge is that it could be a hard drive seek. I do not know if that will cause SSH connections to slow down and PHP and MySQL.
Any help would be greatly appreciated.
I signed up with service from infinitie.net after seeing an offer they had on this link [url]
This was on July 21st about 8PM EST. Link above states "PLEASE ALLOW UP TO 2 HOURS FOR YOUR NEW VPS ACCOUNT ACTIVATE ONCE ORDERED."
First reply took 8hrs, second 9hrs, third 5hrs, and to this date I haven't heard back from them since Jul 23, 2007 2:32 PM EST.
Incomplete login details were issued on Jul 23, 2007 2:32 PM EST. However, message stated "CPanel is finalizing its install and will be complete in 2 hours." I immediately asked them to please advise when setup is complete on Jul 23, 2007 2:56 PM EST. After not hearing anything back I decided to cancel and emailed request at Jul 24, 2007 2:54 PM EST.
I have a couple services I'm happy with elsewhere. I more or less just wanted to separate an account and see what other options were out there. I wasn't bothered by the fact setup was slow. The main issue was if they take this long to reply and handle simple issues prior to setup, what happens if I'm setup one day and there is a more serious issue? Since initial cancel request I attempted to contact them on several other occasions by both direct email and their ticket system. I never received a response other then the standard automatic "Thank you for writing to Infinitie's Support Team."
I have disputed transaction with paypal today. At a last attempt I emailed infinitie.net yesterday and told them unless refund was issued this is action I would be forced to take. No response so I proceeded. I will update and let you all know how this turns out.
i have 1 decent server hosted by netriver, managed by PSM, for the past 3 weeks, my server down every night at the same time, during the day the load was really low ( below 1 ) and suddenly just before 3 oclock in the morning it goes up upto 2000 and the system crash, and need to reboot, then it will back to normal again, PSM doesnt know what causing it and just advised me to install PRM ( which i tried before and really give me headache ), what you guys think causing it ?
View 6 Replies View RelatedI'm having a problem with Apache restarting every night - in the error logs I get the following message:
[Tue Jul 31 21:39:02 2007] [notice] caught SIGTERM, shutting down
[Tue Jul 31 21:39:03 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Tue Jul 31 21:39:03 2007] [notice] Digest: generating secret for digest authentication ...
[Tue Jul 31 21:39:03 2007] [notice] Digest: done
[Tue Jul 31 21:39:03 2007] [notice] LDAP: Built with OpenLDAP LDAP SDK
[Tue Jul 31 21:39:03 2007] [notice] LDAP: SSL support unavailable
[Tue Jul 31 21:39:03 2007] [notice] Apache/2.0.52 (CentOS) configured -- resuming normal operations
I know that this wouldn't normally be a problem but on this server I run Cast Control which uses PHP to start shoutcast servers - when Apache restarts it turns off all of the Shoutcast servers. Is there any way to stop Apache from restarting all the time?
Alternatively, is there a way to run processes under a different user other than apache so that they don't go down with it?
My business is on the other side of the world and peak time starts at midnight in America time. I am planning to buy 100Mbps shared servers with FDCServers. I am wondering if the time of the day makes a huge difference for a shared 100Mbps line.
View 1 Replies View RelatedI've got 25 domains on a Virtuozzo/Plesk8.6/CentOS5 VPS. Each domain has one up-to-date install of WordPress, most have very little traffic (average 200mb per month), maybe 2 domains get 5-7gb traffic per month.
I monitor port 80 connections and rarely see more than 10 at a time.
That should in my opinion be no problem at all for a VPS with 768mb guaranteed ram and 2.4ghz cpu. I've got 30gb hard drive spare too.
But.... about 8 or 10 times a day it grinds to a complete halt: server load at 500-1000%, sites timing out, plesk takes 3mins to load, often I can't even connect with SSH, and the plesk web server, apache
INSERT INTO module_watchdog_sys_stat (time, type, value, service_id) VALUES(FROM_UNIXTIME(1226404705), 'MAINMEM_USAGE', 17472, 11);
80 seconds sounds like a huge amount of time for a MySQL insert to me! Does anyone know if this is likely to be the cause of my trouble? Some problem with Plesk and the database? Or could it be something else?
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
View 1 Replies View RelatedGot following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
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which company in terms of reliability, support, and mostly network (as I see it, SL and FDC have similar networks) is the best? Price isn't a real issue here .
View 14 Replies View RelatedThePlanet / Softlayer
Does anyone know of any hosters that are reselling servers from The Planet or Softlayer (or anyone else is Texas that I've missed)
If I have to choose between ThePlanet and SoftLayer for a dedicated server which will be used for Shared Hosting, which one should I choose?
View 14 Replies View RelatedMy clients in LA - those on AT&T and Time Warner in paticular - are having bad download speeds from my server with Softlayer. Anyone else having similar trouble? Clients who normally get 500-700kb/s down are getting < 50 kb/s down, even early in the morning when the total traffic on my 100mbps port is under 1.5mbps.
Basically, east coast is fine, and anyone with a T1 in LA is fine as well - it's just DSL and Cable modems in LA that are screwed up. In fact, one of our are clients is using Apple Remote Desktop to connect to a remote client with a T1; it's faster to through Time Warner, then VPN to Verizon, and then connect Softlayer and back again than to go directly from Time Warner to Softlayer, which is really weird.
i want to know if softlayer will fit my needs?
1) i want to use svn
2) i will only host about 3 small-ish sites with images and maybe one cast-control.
has any used them and what is there up-time like.
I was thinking of buying a new server from SoftLayer When this company called WebNX.com happened to catch my attention.
I did a search of WHT but could not find much about WebNX. I also went to their site (but not much info is published there like SLAs, support fee etc etc...
However, the custom quite they sent me sounds quite reasonable compared to softlayer.
Anyone who can share experience of hosting with webnx? or has more info webnx.com and can share their views will be nice.
We push out a lot of data from our customers a month. So i was wondering which one is better? ThePlanet or Softlayer?
View 14 Replies View RelatedHiVelocity VS. SoftLayer
Which one is better overall?
Uptime, support, pricing, etc.
A Xeon Quad Core 2.4 Ghz, 4 GB Ram and 2x250 GB HDD, cpanel/Fantastico and 10 MBPS shared Port,
With softlayer current promotion, I get it for 224$
With Burst.net reseller - I get it for $180
So is paying $44 more and going with softlayer worth? or is Burst network as good as softlayer?
For those who are still under the softlayer hacker abuse please note you will need to re-load your server. We got hit a 2nd time after thinking everything was clean. Anyhow, for those who got hit again, my team and another from WHT - forgot who made the original clean.php script...
anyhow, here is a tool to clean all the data for all of your users:Copy fixit.pl and clean4.php to a directory. IE: /home/yourusername
Change username "changeme" in fixit.pl to the username where clean4.php is located
execute fixit.pl: IE: perl fixit.pl. If you want to test this on one user uncomment the die statement. When you are ready to do the entire server comment the die statement.
fixit.pl (perl script) Author: Robert Saylor
#!/usr/bin/perl$config{'basepath'} .....
In general, which of those is the best in hardware and bandiwdth, and in support?
View 14 Replies View RelatedWe have being Softlayer for few month now since around 09/04/2008.
We got the server at first for high bandwith client until he could get is server upgrade completed as he colo's is server elsewhere need a temp solution we no longer host is site but still kept server for other clients after all SL did for us we would never think of leaving.
We deployed site and then we ran into problems server seemed become unresponsive after a few hours.
We explained this to SL and did chasis swap and got us back online but problem remained and did not charge for os reload or chasis and even upgrade connection to make sure we not bottlenecks stoping from serving content.
After they started looking apache and using information for original server config had at other datacenter and found solutions that solved issues.
Billing dept and support dept as being of great assistance when needed them.
Overall we very pleased with SL and would not look elsewhere for quality provider and pricing for what we are getting is very reasonable.
What are your overall comparisons -- HiVelocity vs. Softlayer.
I thinking to buy new servers and now I checking offers on softlayer and dedicatedNow and look like prices on softlayer are higher and also dedicatedNow offer is for managed servers...
In this moment I have few servers with softlayer and all working fine but price...I don`t know nothing about DedicatedNow...what you think SL vs DN?
if someone who has used both the providers could help me decide between the two.
I need an unmanaged server and location for both is fine for me.