Anyone On Softlayer Using Separate Management Service

May 21, 2009

Is there anyone here using Softlayer for Windows dedicated servers but at the same time using a server management company to manage the same?

I use Platinum Server Management for my Linux server, but they don't do Windows. I'm looking for a Windows server management company who has experience with Windows 2008 Enterprise and MSSQL 2008 Standard.

I found the page listing all of the 3rd party server management companies, but what I want to hear are successful marriages between Softlayer and the management company based on experiences of real users here.

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Softlayer + Which Managment Service

Jul 18, 2008

I have a managed server at LiquidWeb, but my backup server solution is also through an individual with a LW server that will be staying with LW. For uptime, I believe I want to move my primary server to another company/datacenter and stay with the backup solution I have at LW.

It seems Rackspace would be one obvious choice for maximum uptime to allow for everything in one spot, but at first glance it will be more expensive than a server at Softlayer + hiring a company to manage the server. (I definetely need managed and while I'm no expert, it seems you'd then have a better network)

I guess my question is about which companies (if any) would specifically be better to manage a server at Softlayer? If anyone has this type of setup, have you ever experienced problems because the server/management are not interconnected? Does this solution have any effect on the response time to fix a problem over an all in one solution?

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I have server with acompany, and after tracing this server I found it is hosted with softlayer.
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Softlayer Review - Amazing Service

Sep 24, 2008

About a month ago I purchased my first dedicated server from Softlayer. I was originally with BurstNET, but due to some network issues at their datacenter I decided that it was in my best interest to move to a more premium network. Keep in mind that this is a review of Softlayer. It has absolutely nothing to do with my opinions on BurstNET (I actually love BurstNET).

My Review

Before I purchased my dedicated server I spoke with a live chat representative. We went over many things, and I believe we chatted for close to thirty minutes. After making my decision, I ordered the dedicated server. After I ordered the server, the person on the live chat session told me that she would be calling my phone for an order verification. This went very smoothly, it was completed within minutes of ordering.

I believe I waited a few hours for my server to be deployed. I thought it was quite nice that I didn't have to wait a day for it to be ready. That is definitely a plus in my book. After the server was deployed, I explored the Softlayer control panel, which is incredibly useful. I'm glad that I don't have to save my server login details anymore.

Unfortunately, after having my server for nearly a week, I experienced about six hours of downtime. This downtime happened between the hours of 12:00AM and 6:00AM EST. I wasn't really bothered by it (yes, it's downtime, but I know it's not something that happens a lot with Softlayer). I contacted Softlayer about it, and later received 10-15% off my next payment (I'm not sure whether it was 10% or 15%, but it was one of those numbers). I'm honestly not sure what caused the downtime. I think it had something to do with a power failure, but don't quote me on that -- I didn't read up on the outage. Apparently it only affected the servers in the Dallas datacenter, Server Room 4.

Once my server went online I experienced another problem (this time it was my fault). I called the Softlayer support line, and luckily talked to a guy who fixed the problem. I know that Softlayer isn't managed, so this was definitely helpful.

Overall, I'll say that Softlayer has been truly amazing. I love their pricing, their support, and their network. They've got a long-term client.

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Lets say my first domain is football.com. This means I have these settings:

I got 3 IP's: x.x.x.1, x.x.x.2 and a new one x.x.x.9

My hostname is host.football.com (x.x.x.1)
My site is www(dot)football.com (x.x.x.1)
Nameserver NS1.football.com (x.x.x.1)
Nameserver NS2.football.com (x.x.x.2)
Reverse DNS on x.x.x.1 to host.football.com
Exim running on x.x.x.1


Lets say my second domain is water.com. It's no problem using WHM and run this site on x.x.x.9, but there is a lot of references to football.com (nameservers, hostname and probably emails).

Is there anyway to keep the sites separate? I'm thinking that I need to request 2 new IP's, run NS1.water.com and NS2.water.com on these. I don't know if I can get a host.water.com with reverse DNS, and I guess emails will still be from x.x.x.1.

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I'm really wanting to start running my forums on a separate Unix Server.

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# dmesg
ADDRCONF(NETDEV_UP): eth1: link is not ready
tg3: eth1: Link is up at 100 Mbps, full duplex.
tg3: eth1: Flow control is off for TX and off for RX.

checking routing table seeing the 192.168.2.x routed through eth1
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192.168.2.0 * 255.255.255.0 U 0 0 0 eth1
192.168.1.0 * 255.255.255.0 U 0 0 0 eth0
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Repeat those steps for other boxes, but when pinging, all return errors
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PING 192.168.2.20 (192.168.2.20) 56(84) bytes of data.
From 192.168.2.14 icmp_seq=1 Destination Host Unreachable
From 192.168.2.14 icmp_seq=2 Destination Host Unreachable
From 192.168.2.14 icmp_seq=3 Destination Host Unreachable

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After a Check from [URL] ....

I tried this: [URL] ....

Result:

+--------------------+--------------+---------------------------------------+------------------------------+------------+
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+--------------------+--------------+---------------------------------------+------------------------------+------------+
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+--------------------+--------------+---------------------------------------+------------------------------+------------+

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mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'

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line: 1404
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[url]

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