WebNX.com Or SoftLayer.com ?
Jun 13, 2008
I was thinking of buying a new server from SoftLayer When this company called WebNX.com happened to catch my attention.
I did a search of WHT but could not find much about WebNX. I also went to their site (but not much info is published there like SLAs, support fee etc etc...
However, the custom quite they sent me sounds quite reasonable compared to softlayer.
Anyone who can share experience of hosting with webnx? or has more info webnx.com and can share their views will be nice.
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Aug 8, 2008
I am a user from Asia sourcing for a dedicated game server. I have shortlisted the afore-mentioned companies with servers located at the West Coast.
WebNX California
PacificRack California
SoftLayer Seattle
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Dec 22, 2007
Does anyone have any pictures of WebNX's data center in LA? I could not find any on their website for the life of me, I asked the live support and they told me to google it.
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Nov 1, 2009
Its been little more than a month since i moved my server from therobberz (aka theplanet,after 3 years of service) to webnx.
i reached a point where 145 dollars for a p 4 2.4,1 GB,80 GB,10 mbps was way too much.tried talking with tp reps a few times to see if i could get a better deal.the cheapest quad core they had was around 200 USD ( including cpanel)
the order was placed on a friday afternoon.i was expecting the order to be processed on monday as sales and billing would be off the weekend.saturday night,a tech support guy processed my order and i got the payment confirmation late saturday night.
my server came online on monday morning.it has been very good for the last 41 days.
so much for the nincompoops at tp who told me that moving a server from tp another "unknown" provider would be catastrophic.wonder why their reps keep saying they are the biggest provider out there and no one can match their level of service.in my opinion,tp is pure evil.
root@prototype [/]# uptime
17:10:04 up 41 days, 3:13, 1 user, load average: 2.00, 0.95, 0.88
i have reported my server ip address to the moderators
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Sep 3, 2008
We recently ordered our first dedicated server with WebNX and I have been very impressed with the network as well as customer support.
Dario and Daniel have been exceptional getting the server setup and with the few questions we have had since it has gone online. Daniel even brought the server online a day early. I was very surprised by that.
The specs of the server and the quality of the bandwidth defiantly makes this server a great value.
We will do another review down the road but I am pretty sure it will be a positive one again.
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Mar 15, 2007
Which one do you suggest? EGI looks good too, and the ping result is even better than Webnx from my country. But I dont know how about their network, support?
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Sep 27, 2009
We've been with WebNX for about 2 months now, and we're loving it. We already rent 11 servers there and are looking to purchase another 10-20 in the near future!
Support/Sales
WebNX support is excellent, I must say. From the start their sales team has responded promptly (within a few hours) and almost always had a solution for my requests. We had (1) ticket opened in the support department and that was promptly handled in a few minutes.
I'd like to thank Dario and Chris who have helped me with my sales inquiries. I had a dedicated server purchased a few days ago and I needed rush setup, they gave me some options and I really loved the flexibility.
Hardware
Hardware is amazing. Fast, good quality, built to order. I like it. The thing about WebNX (as many others say), is that if you're only looking for one or two small Q6600's, they're not the provider for you. If you want a 32 core server with 20 hard drives, they can do that. Or if you want to buy in bulk, they can do that. When you follow those two "rules", they're one of the best providers in terms of bang for your buck.
Network
Network is top notch. They use lots of bandwidth providers and for the price you're getting, it's amazing how fast these servers are. We'll always be buying from WebNX for our Los Angeles needs. I'm sure if they expanded to Dallas, Chicago, even NYC they'd get a lot more business though! .
One thing I do wonder - do they use a BGP transit? Because whenever I traceroute my servers I only get connections though Cogent.
Overall, WebNX is amazing. We'll be with them for the months to come, for sure! They have my business and my future business.
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Nov 1, 2009
I am considering burst and webnx for dedicated server deal.
I found burst customizeable and some of good features
webnx is also good but cant see customization there I v sent them mail didn't get answer yet.
burst quote I got
$154 for
Core2Quad Q9300 Quad Core
8 g ddr2
2*1 tb sata raid 1 software
1*250 G sata
whm/cpanel included
ddos protection network level
basic support
on other hand webnx offer is $99
Intel i7 920, 6GB ram, 1x 1TB RE3 drive only $99
Quadcore 2.66ghz w/ HT
6GB DDR3 Ram +$25 ($150 for the 6mo term)
1TB WD RE3 hard drive
2tb/100 mbps port
in one of there special offer
but if I customize to above situation I think they will reach the same or higher.
webnx are unmanaged and dont know about security level of both providers too.
My major concern is uptime, security and helping support whenever I need them.
my ideal budget is 100-150$
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Mar 20, 2008
This is an initial review of WebNX.com. I was hosting my personal sites on a reseller account at Eleven2 which had started feeling kinda slow, so I was in the hunt for a low cost dedicated or a mid range VPS.
After scouring a lot of places for quotes, I finally came across WebNX's thread on WHT on the 17th of March.
The specs looked to be amazing, and their Value level VPS would fit right into my budget, and match my requirements. I fired an email to sales, and went on to their site to see live support online.
I spoke to their rep on live chat, and I was given a signup link in minutes (it was 11PM PST), and I was told that my VPS would be setup in a few hours.
And as expected, I had the root logins for the server, and HyperVM within 4 hours.
I logged into SSH, and ran cat /proc/cpuinfo and I was really amazed to see that the server really had 16 cores
I then moved my cpanel backups from my old host, and the speeds were really good.
Even though the server is unmanaged, their support rep helped me to move a file that was around 5GB in size, that was constantly failing during cPanel's remote SCP backup feature. They went to the extent of downloading the file for me and uploading it so that I could restore it.
It has only been 4 days, but I am extremely overjoyed with the level of service I've received so far. Infact, I feel like I'm cheating them by paying them so less ($15 for the first month, and $59.99/mo after that)
I've been through many many hosts and server providers in the past few years, and this is the only second review I've ever written on WHT. (The previous one was more than a year ago).
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Nov 19, 2008
WebNX Review (9 months)
This is my first review here on WHT and I hope this would be useful for those who are searching for reviews. Forgive my sentence construction as english is not my main language.Sales. Like most if not all providers, they don't have 24/7 sales but they will answer your inquiry ASAP. They're pretty easy to talk to. Server deployment is not like Softlayer or others with 2-4 hours deployment window. It's longer than that but it's still reasonable.
Support. They are an unmanaged dedi provider but they do know what they're doing. My server with them has Directadmin and they know it like the back of their hand. Not like my experience with a provider who searches google for problems that pops up during the compilation of Apache and then pointing me the URL of the solution. What's up with that.
Response time sometimes is fast and other times it takes awhile but still reasonable.Hardware. I've had 3 servers with them because I always order a new one and cancel another, not their fault but mine as I like testing out different specs. I have yet to experience a hardware failure with them. By the way, the 3rd server, which I started using since June is the one I'm still using right now. So their hardware is pretty good.Network. Most of my visitors are from the Philippines, some are from the US, you know Filipinos, we are everywhere. Anyway, their network is excellent from here.
I'm always trying out different test IPs from the dedicated server offers section and I haven't found one that can beat their ping time and traceroute. Maybe because they're located in LA which has great connectivity to Asia. Not even the ones with Internap FCP, they're blown away by WebNX's "Mzima and other carriers" network as far as traffic from the Philippines are concerned and perhaps if I may say Asian traffic. I even uploaded the speedtest of speedtest.net on my server and let my users test it out and WebNX wins all the time.Outages. I have a Pingdom subscription that monitors my sites every minute, yes that's 1 minute interval and there were ocassional and brief outages and you can check out the outages section [url] and search for WebNX. You can count them with the fingers of one hand. So far this month, there have been no outages. You can trust me on this assuming Pingdom is also reliable.Billing. I never had problems with billing and they don't have problems with me as I always pay the invoice as soon as it arrives.
One of the things I love about WebNX is that they have low prices. Example, say a server with 2GB, you can upgrade it to 4GB just by adding $10 (before it was $15), if you want a 2nd HDD you just add $10. Their RAID10 offerings are also affordable, just look at the dedi offer section and search for WebNX. If it weren't for them, I wouldn't have experienced having a server with RAID10 because other providers are simply too expensive for me.In conclusion, WebNX is one of the best dedi providers and as far as I know you can't find one negative review about them here. It's just a shame that WebNX is not as aggressive as the other providers in terms of marketing their services but then again maybe if they do, it will compromise their topnotch service. If I want a dedi server, I will always go to WebNX and nowhere else and I would like to thank WHT for helping me find them.
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Aug 3, 2008
Anybody used webnx in LA USA to host any mission critical i/o cpu intensive web based applications for UK or European customers? If yes did the distance have any great or neagitive impact on speed of service?
If noboday has the experience does anyone have any experience?
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Sep 21, 2007
While talking to as many people as I could find and comparing prices I decided to go with webnx.
I am currently hosted with iweb but my current p4 is getting slaughtered by my users so I needed to upgrade.
First result was I clicked live chat and asked to talk to support to help me pick out my server, I talked to dan for probbly 3 hrs discussing options and different setups that we could do.
I decided on :
Dual opteron 254 ( 2 processors 2 cores (one processor is faster then our current setup))
2x 146gb 10k rpm scsi drives (mirrored)
4gb ram
I am just waiting on my bill now but if this impression I received from the company based on Dan then I am sure I will be happy, I will post next week with setup time, and then next month on uptime.
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Oct 29, 2009
I am currently hosting with WebNX. I have been a happy customer with them, but in this economy it is important to pinch pennies. I was paying $600 a month after a discount. I am a low maintenance customer. In 6 months my only customer support ticket was asking where remote reboots can be requested (I never have needed one). Here is my current setup:
Server 1
Dual e5440
16GB Ram
2x 500gb Sata II w/ hardware raid 1
cPanel
Server 2
Dual e5440
16GB ram
8x 36gb 15k rpm SAS w/ hardware RAID 10
Other services
4TB pooled BW
Servers connected with a cross connect.
8 IP addresses (I think)
I am looking for servers with similar specification, but specifications do not have to be exact. <<snipped>>
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May 27, 2009
We started off with them early on with a webserver + DB server special a couple of years ago.
Even at that point, they had the best value for money offer in terms of dedicated boxes. Nothing has changed, thankfully
Today we host 6 boxes with webnx, all 6 boxes are required to power a single website, so we have the full gamut of servers from multiple db servers, webservers & load balancers. All of these boxes are well decked out in terms of configuration thanks to the great pricing Dan/Dario & their team offer.
In terms of service, it is tough to beat them. In terms of a personalized approach to service, it is next to impossible to beat them. Their advice is spot on, their abilities are phenomenal and their focus on consistently providing you with the best offers is something that very few companies can aspire to become.
Their networks are fast and over the last couple of years, there have been some blips - but most of them have been resolved rather fast. In terms of communication, they are succinct and accurate.
There have been two instances when I lost/changed my credit card and had to delay payments to them - but they have always stepped up and allowed me the flexibility to do so. The folks at WebNX understand people and businesses - it is wonderful to keep growing with them. I don't worry too much about scaling infrastructure anymore thanks to WebNX because I know they are going to be around to provide the best infrastructure you can buy at the most value for money price point.
They are also flexible - no cookie cutter approach to business or servers. They understand needs and advice accordingly and when are you are working with them you don't need to worry about if they are trying to sell you something extra without needing it.
It is one of the few businesses I have worked with which makes me feel good that I've been a customer with them for so long.
The kind of folks who help you grow without too much of a worry because you know they're great folks when it comes to their business.
A lot of folks on this forum mention that the sales reply speed could be used as a proxy for the company's support response times. IMO, it is the exact opposite for WebNX - sales queries to them get responded to rather late. But support queries are sorted out really fast. Three years of experience with them bears this out
WebNX does a lot of things that come well together and you will appreciate it once you've spent some time with them. For your growing business needs - they might be a great beat.
Wishlist:
1) Their reboot times are consistently fast - but I can't wait for the automated reboots. That would make our life a lot easier.
2) More locations
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May 2, 2009
which company in terms of reliability, support, and mostly network (as I see it, SL and FDC have similar networks) is the best? Price isn't a real issue here .
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Nov 5, 2008
ThePlanet / Softlayer
Does anyone know of any hosters that are reselling servers from The Planet or Softlayer (or anyone else is Texas that I've missed)
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Oct 25, 2009
If I have to choose between ThePlanet and SoftLayer for a dedicated server which will be used for Shared Hosting, which one should I choose?
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Mar 12, 2008
My clients in LA - those on AT&T and Time Warner in paticular - are having bad download speeds from my server with Softlayer. Anyone else having similar trouble? Clients who normally get 500-700kb/s down are getting < 50 kb/s down, even early in the morning when the total traffic on my 100mbps port is under 1.5mbps.
Basically, east coast is fine, and anyone with a T1 in LA is fine as well - it's just DSL and Cable modems in LA that are screwed up. In fact, one of our are clients is using Apple Remote Desktop to connect to a remote client with a T1; it's faster to through Time Warner, then VPN to Verizon, and then connect Softlayer and back again than to go directly from Time Warner to Softlayer, which is really weird.
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Aug 14, 2008
i want to know if softlayer will fit my needs?
1) i want to use svn
2) i will only host about 3 small-ish sites with images and maybe one cast-control.
has any used them and what is there up-time like.
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Apr 5, 2009
We push out a lot of data from our customers a month. So i was wondering which one is better? ThePlanet or Softlayer?
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Dec 7, 2008
HiVelocity VS. SoftLayer
Which one is better overall?
Uptime, support, pricing, etc.
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Sep 9, 2008
A Xeon Quad Core 2.4 Ghz, 4 GB Ram and 2x250 GB HDD, cpanel/Fantastico and 10 MBPS shared Port,
With softlayer current promotion, I get it for 224$
With Burst.net reseller - I get it for $180
So is paying $44 more and going with softlayer worth? or is Burst network as good as softlayer?
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Nov 13, 2008
For those who are still under the softlayer hacker abuse please note you will need to re-load your server. We got hit a 2nd time after thinking everything was clean. Anyhow, for those who got hit again, my team and another from WHT - forgot who made the original clean.php script...
anyhow, here is a tool to clean all the data for all of your users:Copy fixit.pl and clean4.php to a directory. IE: /home/yourusername
Change username "changeme" in fixit.pl to the username where clean4.php is located
execute fixit.pl: IE: perl fixit.pl. If you want to test this on one user uncomment the die statement. When you are ready to do the entire server comment the die statement.
fixit.pl (perl script) Author: Robert Saylor
#!/usr/bin/perl$config{'basepath'} .....
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Mar 13, 2008
In general, which of those is the best in hardware and bandiwdth, and in support?
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Mar 24, 2009
We have being Softlayer for few month now since around 09/04/2008.
We got the server at first for high bandwith client until he could get is server upgrade completed as he colo's is server elsewhere need a temp solution we no longer host is site but still kept server for other clients after all SL did for us we would never think of leaving.
We deployed site and then we ran into problems server seemed become unresponsive after a few hours.
We explained this to SL and did chasis swap and got us back online but problem remained and did not charge for os reload or chasis and even upgrade connection to make sure we not bottlenecks stoping from serving content.
After they started looking apache and using information for original server config had at other datacenter and found solutions that solved issues.
Billing dept and support dept as being of great assistance when needed them.
Overall we very pleased with SL and would not look elsewhere for quality provider and pricing for what we are getting is very reasonable.
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Apr 26, 2009
What are your overall comparisons -- HiVelocity vs. Softlayer.
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Oct 7, 2009
I thinking to buy new servers and now I checking offers on softlayer and dedicatedNow and look like prices on softlayer are higher and also dedicatedNow offer is for managed servers...
In this moment I have few servers with softlayer and all working fine but price...I don`t know nothing about DedicatedNow...what you think SL vs DN?
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May 30, 2009
if someone who has used both the providers could help me decide between the two.
I need an unmanaged server and location for both is fine for me.
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Jul 13, 2008
As those who read my previous thread (or helped me on it -- thank you!) know, I've been looking at upgrading to a new server at the Planet. I've been very happy with the service at the Planet. I ended up with a quote on a Xeon 3040/2 GB of RAM/2x 250 GB hard disks/RHEL 5/10 usable IPs/cPanel+Fantastico and the Planet's standard "built in support" monitoring, escalation procedure, automated OS updates, etc. for $174/month and no setup.
That sounds decent enough, but I keep reading this forum and seeing good things about SoftLayer over and above the Planet. Should I consider moving? Anyone care to say what is better about SoftLayer? Anyone know of any cons to moving? I was inclined not to really shop around since the Planet has been good, but I don't want to be foolish and I by the sounds of some of those reviewing them, it sounds like SoftLayer's support is worth switching for.
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Sep 12, 2008
I signed up for SoftLayer again finally today. But my luck with them doesn't seem good.
I opted for Washington since it seemed a good contrasting location to the servers in texas.
I'm trying to rsync-over about 700GB of data from 2 servers located in Houston TX, ThePlanet.
My SoftLayer server has a 100mbps port, same with the source servers.
It's been at least 6-7 hours since I started the rsync commands. But since then it has only transferred a measly 35GB. Perhaps I'm not doing the maths so great here, but isn't this quite a poor transfer rate?
I wondered if any of you have a server at Washington SL, and had any similar problems with transfer speed in general. Should I have gone for Seattle instead?
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May 1, 2008
What are the advantages and disadvantages of having dedicated servers from each of these two?
I understand that LW's advantage should be that they are managed, and SL's that they are somewhat cheaper.
But what else is there that differs these two?
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