Hostitplanet Service Sucks
Sep 21, 2008
Ive tried emailing regarding about the servers which was down for quite sometime. Worststill, there isnt any piece of reply from them.
Couldnt log in and made some request of assistance... Till now, What I get is nothing!
To make a matter worst, they reset up the whole website of mine and left the Entire page empty (With their cr@p intro page)
Fortunately i took the damn cheap yearly plan, dont know whats going to happen to my website if i pay for some higher monthly price plans (as i was once considering of paying a higher price plan).
Ive decided to move to another RELIABLE SERVER which offer a relatively cheap price but far much more RELIABLE.
Its just to much cr@p ive got to face for such an UNRELIABLE Hosting company
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Oct 22, 2009
Is there anyone with a bad experience with Iweb support or I am the only one?
I can't believe it %4#:-(
Hosting over 100 sites with VIP clients.
We have 2 servers with Iweb Technologies in Montreal and our main server is down since 2 days.
We had 2 disks in RAID and they tell us both disk broked. How can it be in same time? and it take so long to get a short job done
I am so upset.
Never go with a datacenter who is your provider/competitor in same time. We suspect them to try to ruin our business, I cannot see any other raison why.
Who wants our business I am ready to rent a dedicated server now
with Plesk ? You better have a strong and quick support.
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Mar 2, 2008
I recently bought a hosting plan from Brinkster (by the fact that they had provided very good services in the past) and when now I am to release a site for my client, oh God, the MySQL server is down most of the times. When contacted their Live Support team, they say that they are monitoring that particular server and asking me to hold patience.
They really don't understand the meaning of 99.99% uptime.
Now all I have to do is postpone the release date of the site and sit back, hearing comments from my client.
I am the one who gave good comments about Brinkster few days back.
My site: www[dot]ews-store[dot]com
If you are able to get into the homepage, it worked out for you.
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Jul 22, 2007
I had an annual VPS server contract with adiungo, that wasn't the best service, but it was cheap, so it was correct. Then they moved my account to EMC (emcvps.com), and after 3 weeks, my VPS stopped working.
I talked with them on the online "support" chat, by phone, by mail, by ticket, like 30 times.... and I got *NOTHING* more than excuses, ... "the admin will look for it and we will inform you by mail...." etc etc... I'm still waiting (that was 1.5 months ago.)
I have like 6 months remaining in my contract, but I don't want to know anything more about them.
I moved to a dedicated server, and rescued my backup.
Never go for these people if you want to do serious business....
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Jun 15, 2007
I saw alphared banner and ordered one VPS
But it is bad.
After 4 days I still cannot use. I contact suportors but they dont fix problem. I reboot VPS but wait 2 hours, still "is starting" Maybe wait 24 hours
I think webhostingtalk remove their banner, if not I think there is lot of victims like me.
Never use alphared.com VPS, it is #1 in bad.
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May 22, 2009
I have been with many hosts from shared hosting to dedicated until i fled to ThePlanet...
I'll go straight to the point...
Their so called "Alpha Monitoring and Security bundle" is like there isn't really any. 24/7/365? LOL..
I started with ThePlanet on May 1 until now and my sites have been down for about 70+ hours total because of Dos attacks.
Their support gives passes me back an forth to different department and they can't even fix my server!!!
So much for their security bundle which sucks!!! like there isn't really any.
Too bad i can't post all the responses I got from them in TP Orbit.
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Mar 23, 2008
First of all just would like to say that i've left the service now, but im making this quick review because i forgot to take out the server from the 2 monitoring services that i use and after more than a month after i left the server is still having almost daily downtimes, so i thought hummm good enough reason to make this review, that and i thought from the start that they did a very poor job, also i do have 2 vps on jaguarpc and unlike the SDX, they work just fine, with very little if any downtime.
Shortly after christmas Jaguarpc was doing another especial on their SDX shared accounts, the SDX (or semi-dedicated) basically they say is a shared account with loads of space and bandwidth with very little people on the server, and so i had some free time to launch a site i was working on and i thought it was a good idea, why not... especially at the time i was considering the "clustered" stuff from mediatemple/mosso and such, but since jaguarpc had always given a good service, it sounded like a good idea, the setup was quick enough and i transfered the site (wordpress based), after less than a week the downtimes started, you know the kind... 15min here 10min there and this was 2 or 3 times a day, so after a week i contacted support and they said it was a user that was doing that and they took care of it... fine
The problem is that this kept on going, sometimes 30min or more, sometimes specific services went down (ftp and such) and i noticed it... mostly because of the monitoring services and because i was working on the site and it kept giving errors like not connecting to the database or the ftp getting cut out... so i contacted support again and they said the obvious "everything was fine", great... i'm imagining things... a couple of weeks went by and i get a mail from support saying that my site has been suspended and it was the cause of all the downtime... my wordpress site that barely has visits and is barely working... well that was the last straw, i disagree but its hard to prove i'm right, so the only action i could take is i closing that account and moved elsewhere (actually to imountain.com were i have that exact same site and 2 more and paying basically half of what i was paying jaguarpc and all of them work without a problem, load pretty fast compared with the SDX... pretty happy with it)
So to finish up, more than a month after i left the server, it still has almost daily downtimes (cause i get the alerts on my mail), and both monitoring services say about the same, this last week that server has a around a 98% uptime with about 20 downtimes, comparing with all the servers i use from 4 other providers, it has by far the worst record, but i guess it was my site to blame for this.
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Apr 27, 2015
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
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Sep 10, 2014
Got following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
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Jun 24, 2015
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
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Jul 6, 2014
We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
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Jun 15, 2014
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page
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Sep 18, 2007
If i wish to start up a business with the VPN service.. do i need to install any specific software on the server side? Can it be run on Windows?
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Jul 13, 2009
how to setup a Windows server to provide SSL service to other web sites. I'd like to offer a free service to my local customers and anyone who wants to secure their online operations.
can OpenSSL do the job?
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Jun 13, 2009
I am trying to find the best economical solution regarding my email address but I need some advice pls.
I have a very small package with asmallorange and I have set up one of my business email in it. I didn't calculate that this business email could take so much space. I have some assistants which work in other places. One of my problems is these asistants who need to access this address too, are not allowed to access any free email provider like gmail, yahoo at their work computers because of their work policy. So I can't do forwarding and I need to have this email address under my domain.
I am thinking of these options:
1) Get more space . This will become expensive for me.
2) use a dedicated email service under my domain name.
I have no experience here and I wonder if using a gmail service under my domain will be blocked for my collaborators.
3) change host ( I am afraid to lose my data and my website database).
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Aug 20, 2009
I'm going to start offering a KVMoIP service for my customers and am trying to get ideas on the pricing. What do y'all think about it? I know most places that I know about charge a setup + hourly fee, well, I like to be just a little bit better, so let's see what y'all have to say.
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Jan 3, 2009
Do you use any uptime monitoring service? If so, which one do you use? Do you use a paid monitoring service, or a free one?
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Mar 23, 2009
I was thinking of putting together a DB of all the IPs I block due to spam, hackers, known proxies etc... this would help cut down on malicious use of services such as spamming forums, if I catch them once, they would not have chance to spam up my other forums if each forum checks the same block list. I could also auto block proxies by having it query up online proxy lists.
But before I reinvent the wheel, does such service online already exist? Kinda like RBL, but for web services. So you can basically block IPs off your site before they get used maliciously.
To be even more advanced some special port scanners could go around scan networks for infected machines and block those too.
How it would work:
Site A has a spammer from IP 1.2.3.4 and submits it to the block service. Spammer then goes on site B to try and spam that forum, but that IP is already blocked because the owner of site A submitted it to the list and site B checks against that list.
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Jul 22, 2009
The VPN service owner can he track and know all his customers activity
I mean let's say am a customer and I bought VPN subscription and then logged in with my new vpn ip and I login to my email , in that case the VPN service owner can he read know my email password or other sensitive data like if If I login to myspace.com can he know what password I used using his vpn server logs?
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Apr 20, 2009
Anybody using their service? Prices are low, plans look good.
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Feb 28, 2008
i ordered my server on monday,it took 80hrs to get the server,but the login panel can not be opened,then i ask them,their support is online in msn,i talk with them,but when i ask them about the login panel link can not open,they didnt reply me.it really disapointing,i ordered it one monday,but now almost friday,i still havent used it,regret to order it...
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Jul 28, 2008
Iv been with steadfast for almost 6 years,
we have small vps account and 1 shared hosting account,
our vps is working very very slowly, we cant log in to direct admin, we cant do anything, i contact support personally to check this issue , the response i received was
"
We are aware of the problem with slow disk access this VPS server. We will be adding an additional VPS server and migrating some of the VPS containers to it shortly to address this issue. Under the resources we have immediately available, we are unable to get the problem corrected. Thanks, Ben Galliart Steadfast Networks Support [url]
"
WTF? unable to get the problem corrected? our clients that use our vps are going crazy, 1 client even threaten to leave us,
i don't know that to do, i was thinking of sue them, what do you think? I'm very disappointed ..
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Jul 19, 2008
I am located in China and I have websites hosted in the US. Some of my sites and servers are being blocked by my ISP. Do you know of a good VPN or Proxy service that will allow me to reach my sites and managed my servers?
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Apr 19, 2008
We have been trying to get our rDNS set up for 2 months with Bionhosting on our dedicated box.
and yet RDNS Entry null
Is this normal? Why would it take 2 months to set up a Reverse DNS does this somehow involve the White House and red tape?
We are really getting slammed by our clients in forums that are very important to our business. This is killing us!
What exactly is involved in setting up RDNS why is this so difficult?
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Apr 13, 2008
We are hosting multiple servers for a site, web, db, media etc and all of them are in the same DC. I am getting worried that incase a server goes down, it would take DNS down along with and will also take emails out.
I was looking to use a good and reliable DNS service which would ensure that we are reliable and emails don't go out incase of an outage.
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Jun 18, 2008
I want to set up a service like zoneedit.com with free name servers and branded name servers etc. Since the name servers will be authoritative I am guessing the bandwith required depends on the number of domains and their popularity. I have some questions
1) Which DNS server is the best one for the job
2) How can one provide branded name servers like instead of ns.myservice.com it would be like ns.userdomain.com. Can it be done by using a simple A record.
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Jul 15, 2008
I have a low end server P3 1GHZ { ) and
High End VPS [with 512mbram -cPanel-WHM]
Can any one tell me how can I start VPN service for secure surfing?
I want to sell VPN hosting.
I have root access to both servers!
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Aug 29, 2008
i have one site on vps host with 256 ram burst untill 768 ram...
every day i watch my site it alwasy consume CPU usage avareage 60%++ consume ..for daily usage its average 60% - 80% ..sometime its get 99% ...
if this situation happend to high..i used to restart service for the bind, apache, mysql and more serivice..i use cpanel and whm,,,..
my question is :
is there bad effect if i run the restart serivice everyday?
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Jul 1, 2008
my dedicated server have a remot reboot panel and i want company monitor my server with less than $10 per month until my server if goes down reboot it from my panel...
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May 28, 2008
Have you heard the expression "cut off your nose to spite your face?" That's SiteGround.com's customer service in a nutshell.
In March 2008, I wanted to get a new domain and have SiteGround.com host it. I already had two accounts with them. So I got online and began a chat with "Rada" or "Dana" (all bogus names). I signed up for a new domain and extended the others. With the package I ordered I paid $146. During that initial chat, Rada or Dana said that if I signed up for another domain with hosting they would give me $10 off.
Low and behold, I began another chat with Rada and/or Dana the next day. I said I wanted to purchase another domain and mentioned the $10 discount offer I was promised the day before. Suddenly, $10 in the face or ordering a new service for $50 was a big deal to SiteGround.com. They reneged on their offer and refused to give me the $10 discount.
Subsequently, I also had problems logging on with the original order as SiteGround.com naming conventions sometimes prevent users from using the usernames they create. SiteGround.com also created a different password. After 4 hours of chats in which SiteGround.com attempted to upsell everything while you think they are trying to help you went nowhere.
I got the money back from the credit card company but my word of advice is avoid these guys. They will say one thing and do another and they send you lengthy explanations as to why they are "prevented" by their rules from offering $10 discounts for customers who want to purchase services that equal at least $146.
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Jun 18, 2008
I'd like to know if there are good monitoring services to monitor my VPS.
Not just the website,but everything on the VPS.
I know there is Hyperspin,but i need more to look at.
I want to get an alert by email if there is something wrong with my server.
Also i'd like to receive daily reports by email.
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