Iweb Sucks
Oct 22, 2009
Is there anyone with a bad experience with Iweb support or I am the only one?
I can't believe it %4#:-(
Hosting over 100 sites with VIP clients.
We have 2 servers with Iweb Technologies in Montreal and our main server is down since 2 days.
We had 2 disks in RAID and they tell us both disk broked. How can it be in same time? and it take so long to get a short job done
I am so upset.
Never go with a datacenter who is your provider/competitor in same time. We suspect them to try to ruin our business, I cannot see any other raison why.
Who wants our business I am ready to rent a dedicated server now
with Plesk ? You better have a strong and quick support.
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Mar 2, 2008
I recently bought a hosting plan from Brinkster (by the fact that they had provided very good services in the past) and when now I am to release a site for my client, oh God, the MySQL server is down most of the times. When contacted their Live Support team, they say that they are monitoring that particular server and asking me to hold patience.
They really don't understand the meaning of 99.99% uptime.
Now all I have to do is postpone the release date of the site and sit back, hearing comments from my client.
I am the one who gave good comments about Brinkster few days back.
My site: www[dot]ews-store[dot]com
If you are able to get into the homepage, it worked out for you.
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Jul 22, 2007
I had an annual VPS server contract with adiungo, that wasn't the best service, but it was cheap, so it was correct. Then they moved my account to EMC (emcvps.com), and after 3 weeks, my VPS stopped working.
I talked with them on the online "support" chat, by phone, by mail, by ticket, like 30 times.... and I got *NOTHING* more than excuses, ... "the admin will look for it and we will inform you by mail...." etc etc... I'm still waiting (that was 1.5 months ago.)
I have like 6 months remaining in my contract, but I don't want to know anything more about them.
I moved to a dedicated server, and rescued my backup.
Never go for these people if you want to do serious business....
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Jun 15, 2007
I saw alphared banner and ordered one VPS
But it is bad.
After 4 days I still cannot use. I contact suportors but they dont fix problem. I reboot VPS but wait 2 hours, still "is starting" Maybe wait 24 hours
I think webhostingtalk remove their banner, if not I think there is lot of victims like me.
Never use alphared.com VPS, it is #1 in bad.
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May 22, 2009
I have been with many hosts from shared hosting to dedicated until i fled to ThePlanet...
I'll go straight to the point...
Their so called "Alpha Monitoring and Security bundle" is like there isn't really any. 24/7/365? LOL..
I started with ThePlanet on May 1 until now and my sites have been down for about 70+ hours total because of Dos attacks.
Their support gives passes me back an forth to different department and they can't even fix my server!!!
So much for their security bundle which sucks!!! like there isn't really any.
Too bad i can't post all the responses I got from them in TP Orbit.
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Sep 21, 2008
Ive tried emailing regarding about the servers which was down for quite sometime. Worststill, there isnt any piece of reply from them.
Couldnt log in and made some request of assistance... Till now, What I get is nothing!
To make a matter worst, they reset up the whole website of mine and left the Entire page empty (With their cr@p intro page)
Fortunately i took the damn cheap yearly plan, dont know whats going to happen to my website if i pay for some higher monthly price plans (as i was once considering of paying a higher price plan).
Ive decided to move to another RELIABLE SERVER which offer a relatively cheap price but far much more RELIABLE.
Its just to much cr@p ive got to face for such an UNRELIABLE Hosting company
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Mar 23, 2008
First of all just would like to say that i've left the service now, but im making this quick review because i forgot to take out the server from the 2 monitoring services that i use and after more than a month after i left the server is still having almost daily downtimes, so i thought hummm good enough reason to make this review, that and i thought from the start that they did a very poor job, also i do have 2 vps on jaguarpc and unlike the SDX, they work just fine, with very little if any downtime.
Shortly after christmas Jaguarpc was doing another especial on their SDX shared accounts, the SDX (or semi-dedicated) basically they say is a shared account with loads of space and bandwidth with very little people on the server, and so i had some free time to launch a site i was working on and i thought it was a good idea, why not... especially at the time i was considering the "clustered" stuff from mediatemple/mosso and such, but since jaguarpc had always given a good service, it sounded like a good idea, the setup was quick enough and i transfered the site (wordpress based), after less than a week the downtimes started, you know the kind... 15min here 10min there and this was 2 or 3 times a day, so after a week i contacted support and they said it was a user that was doing that and they took care of it... fine
The problem is that this kept on going, sometimes 30min or more, sometimes specific services went down (ftp and such) and i noticed it... mostly because of the monitoring services and because i was working on the site and it kept giving errors like not connecting to the database or the ftp getting cut out... so i contacted support again and they said the obvious "everything was fine", great... i'm imagining things... a couple of weeks went by and i get a mail from support saying that my site has been suspended and it was the cause of all the downtime... my wordpress site that barely has visits and is barely working... well that was the last straw, i disagree but its hard to prove i'm right, so the only action i could take is i closing that account and moved elsewhere (actually to imountain.com were i have that exact same site and 2 more and paying basically half of what i was paying jaguarpc and all of them work without a problem, load pretty fast compared with the SDX... pretty happy with it)
So to finish up, more than a month after i left the server, it still has almost daily downtimes (cause i get the alerts on my mail), and both monitoring services say about the same, this last week that server has a around a 98% uptime with about 20 downtimes, comparing with all the servers i use from 4 other providers, it has by far the worst record, but i guess it was my site to blame for this.
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May 27, 2009
I just received my 4th server with iWeb and I could not be more satisfied. After the problems I had with my first server with them I was so close to just saying to hell with them, but I decided to give them one more chance and ordered a whole new server. Ever since they have been running like a fine clock.
I ordered my second server in July of 2008 and since then I have had 0 downtime. Because of iWeb they have allowed my site to have almost 300 days of continuos uptime and counting.
I purchased my 3rd server in the beginning of April after I started getting some hardware failure possible emails, my account manager then Patrick Hanley was great, got me in a new server right away so I didn't have to deal with any possible hardware problems.
I saw there 10TB special and decided to consolidate some of my VPS's that I have around into 1 server. Again the order process was excellent.
I got...
2.4 GHz Core 2 Duo
2GB Ram
2x 320GB Hard Drive
CentOS 5
Cpanel
10,000GB Bandwidth
$144 a month
Which was only $5 more then I was paying for my pervious server with 3TB of bandwidth.
The server build time was about 2 days. I wish it could be a little faster but no big deal.
The only problem I have with iWeb is, then I call everyone that answers starts speaking french even tho I selected 9 for english at the menu. I just think since I selected 9 at the menu it should let the person know I selected 9 for english. Not a huge deal tho.
I would recommend them to anyone, total A+ in my mind and I will be a customer of iWeb for a very long time to come.
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Feb 5, 2009
Would like to ask the question about hosting..
Shared Web Hosting
Maximum of simultaneous IMAP connections?
Maximum of simultaneous PHP connections?
Maximum of simultaneous MySQL connections?
Maximum of simultaneous HTTP connections?
Maximum of simultaneous FTP connections?
Another cpu and ram usage and time?
?% cpu and or for ? minutes
CPU is a intel or amd? Model? ghz？
RAM Size
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Sep 18, 2008
Does anyone have any information or reviews for Iweb? I tried a basic search and couldn't see anything relevant. They offer some absurdly good sounding packages, but are also obviously overselling.
I found them when I ran a WHOIS for Leasticoulddo, a popular webcomic. But, what about their shared hosting?
Their basic package:
600gb storage
unmetered bandwith
unlimited domains
unlimited parked domains
zero downtime
99 cent domain names
$25 google adwords credit
500 email accounts
unlimited MYSQL
and then their fee schedule:
10 Years - $1.67 / month
5 Years - $2.99 / month
2 Years - $5.83 / month
1 Year - $6.99 / month
6 Months - $7.38 / month
1 Month - $7.77 / month
In other words, it only costs you $60 dollars more to go from 2 years to 10 years.
Any actual clients out there on this offer...
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Jan 18, 2009
I moved a web site over to iweb.com about 4 months ago. I've found them to be quite responsive to simply queries and issues - quite a change from the previous host I might say. Last week I ran an FTP download to perform a backup of all the material. After about 12Mb, the transfer was aborted and I could no longer access the site by FTP, or HTTP and I couldnt get email. The site is not down though as others can access it, but I cannot access it from any computers on my network (PC and mac). I chatted with support and they said they'd have to look into it - this was last Wed (1/14). I still cannot get connected. Further diagnosis from my end leads me to believe that IP was blocked due to the FTP transfer (I was able to duplicate this from a different IP). Apparently, the problem has been escalated to the sysadms but they are swamped and can't get to my problem. I figure unblocking the IP should be an easy quick fix. Perhaps understanding why it happened and how to rectify that will take longer.
My question to the group is, is this level of service normal for iweb.com, and are my expectations of a quick fix unreasonable?
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May 28, 2009
Iweb does not care if their client using their network to attack others.
What happen is, 1 of their clients, using his website to launch iframe/xhrhttprequest to my website. In the last 48 hours i have sent 4 emails to Iweb's abuse department but received no response at all and the attacks still going on. I included the log files, a screen record video showing the site is submitting request to my site.
I also contracted live chat and they told me they will make sure this problem resolved in 18 hrs but i did not received any response or what so ever.
So what could i do to make that website to stop ddosing?
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Jun 1, 2008
here is my review of iWeb, after all the problems have gotten worked out from here [url]It turns out when they did the install of cpanel, there was a install of PHP already on there and openldap was there before the install and caused a whole mess with cpanel.
After all that has been worked out i'm pretty happy with iWeb so far.
My Server:
Core 2 Duo E4600
1GB Ram
320GB hard drive
CentOS
100mbps port
3000GB bandwidth
cpanel
Sales is pretty good, although im not all there with this, having to have your account manager around to do anything with your sever almost. Ive gotten rather annoyed a few times because I was told to get in touch with my account manager for simple things.
There network is solid, I live in south florida and I can max my connection at any time of the day. I have a friend in utah with a 20mbps connection and he can max it at anytime as well. Ive been able to have the server push 50mbps + for several hours with no problems.
There portal is pretty simple, no softlayer but gets the job done, and is far more then I really need, bandwidth graphs are just about all I need.
All in all I would say they are pretty damn good. After my initial issues got fixed, I would recommend them to just about anyone now.
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Aug 9, 2008
I hvae been with them for little over a month now, and as long as you be a bit snappy on the chat you can always et your way, there great
you get given a manager for your account, which is a really nice thing to do.
iweb.com
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Mar 27, 2008
I read a post with the same title dated in October 26. And I would avoid this hosting company. iWeb knowingly hosts scam websites run by an organized cybercrime group. One is get-itunes-today.com (64.15.143.9/get-itunes-today_com), and another is online-tvnetworks.com (64.15.143.9/worldwidetv_cyber/) "Knowingly" means that I have reported abuse to iWeb and that they have confirmed that at least one of them is hosted there. The person that I talked with is Francis Picard.
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Jun 16, 2008
i would like to sign up for shared hosting reseller account with iweb technology.
are there any of their current customers in the house?
could you give honest reviews about their service or recommend another host if you feel they aren't good enough?
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Jun 20, 2008
This is my second review of iWeb for a second server that I purchased from them. And this time everything went much smoother this time around.
The Server:
Pentium E 2.0 Ghz
2GB Ram
2 x 320GB Hard Drive
100mbps
Cpanel
After a very rocky start with iWeb the first time around, ive really started to like this company. I only had 2 small issues with this server, ordering it was kind of a problem, the order wouldn't go through, and when it finally did there was more then one of them. I also had a problem where they forgot to give me my secondary IP address, I just had to go in and request them again. These two issues are kind of a hassle but not a deal breaker.
Overall iWeb is one of the best around, there network is solid, and pretty damn fast. There customer portal is really good, no softlayer, but it gets the job done. There uptime is really nice too, I haven't had a since second of downtime with this server, and after I got my first box working right, no down time there either. I would recommend iWeb to anyone.
My only gripe with them is the account manager thing. Personally I think that needs to go. There is no reason why I shouldn't be able to talk to any sales person and order something for my server, or a whole new server at that. Its really annoying to have to go to the account manager every time for everything, and it seems like every time I need something my account manager is out of the office for X reason.
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Apr 21, 2008
Have anyone used iWeb.com dedicated servers?
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Jul 19, 2008
i will be migrating from softlayer and have heard some very good and bad reviews about iweb.com but here once again i wanted to ask you guys
we are going to use their server for shared webhosting
how is their network ? uptime ? and support
though im talking with their sales from past 3 days but their sales dont respond properly,i asked them something and sales guy keep disappearing again and again and not able to give any proper answer.
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Jun 9, 2008
I recently switched my dedicated server hosting from The Planet ($100/mo) to iWeb ($70/mo). I'd been with The Planet for quite a long time (originally Rackshack, then renamed to ev1, then bought by The Planet), and had been reasonably happy with them, but I'd been thinking about jumping ship for a while, for several reasons: (1) I was unhappy with EV1 for paying protection money to SCO; (2) my hardware was getting out of date; and (3) I thought I'd see if I could save some money on my monthly bill. I found iWeb because they were high up in the netcraft rankings, and netcraft showed them as running Linux. Searching the webhostingtalk forums for comments, I did find one long thread that involved one very unhappy user, but I wasn't convinced that his complaint was completely reasonable, so that didn't scare me off.
The dedicated server page at iWeb has a prominent offer of 1-hour activation on selected servers, but that wasn't an option I could use, because I wanted to use their cheapest configuration, which is a 2.4 GHz celeron, with 1 Gb ram, 160 Gb disk space, and 1500 Gb/mo. Since this was a step down from $100/mo at my old host to $70/mo at iweb, I was worried about quality of service and support, so I only signed a one-month contract. If you prepay for 24 months, you can get the same service at $52/mo. There was a setup charge of $49. Access to a web control panel would have cost extra, and they tried hard to sell me on that, but I didn't need it, since I'm comfortable managing everything via SSH. I got Debian installed on my machine rather than their default for Unix boxes, which is CentOS.
The first problem I ran into was that I made a mistake at one stage of the sign-up process, and although the interface did have buttons for backing up to earlier steps in the process, they didn't work for me. Starting over from scratch didn't work, and I finally had to put in a different email address in order to get a fresh start.
I placed my order by phone Wednesday morning, and got access to my server Thursday afternoon. Everything worked well as far as getting apache, mysql, and postfix set up.
IWeb is Canadian. Their pricing for US customers is in US dollars. They answer the phones in French, but everyone I spoke to was bilingual, and we never had any significant problems communicating. My credit card company's risk management thingie got triggered because of the non-US transaction, but that wasn't a big problem.
The big problem I had was that I was unable to log in to the iweb web site, which I needed to do in order to set their nameservers to point my domains to my box's ip. I put in the username and password, but the login page just refreshed. I started attempting to resolve the problem first thing on Friday, and ended up dealing with a total of six people before finding a solution at noon on Monday. In the interim, they offered to set the dns zones for me from their end, and that worked. Support was pretty bad. Sometimes I was able to get through to a technician on the phone in 5-10 minutes, but other times I spent ~1 hour on hold waiting to talk to someone. Email support generally received either no reply or a non-helpful reply. This was one of those typical, frustrating tech support situations where you keep on explaining the same things to different people, they promise to get back to you but don't, they send you canned email replies that don't address your actual question, etc. The long and the short of it seems to be that their login page had at least one known OS/browser incompatibility (with some versions of Windows+IE7), and one other, which was the one I had run into (with both Firefox 3+Linux and Konqueror+Linux). (I had javascript and cookies enabled on my Linux box, and in fact the cookies were being accepted, but the page just wasn't loading.) Tech #3 was unable to log in to my account on his own machine using my login info on Firefox+Win. The final resolution of the problem was that tech #6 suggested I try a different machine, and I found that it worked on my wife's machine with Firefox+MacOS. Go figger.
So in summary, their support is horrible, but basically I'm resigned to the fact that all webhosts' support is horrible. Maybe iWeb's is a little more horrible than The Planet's, but they also cost significantly less. The experience has been bad, but not bad enough to make me give up on the initial investment of the setup fee plus first month's service. I realize that at $70/mo they're working on a very thin profit margin, and I'm not under the illusion that they can afford to provide the level of support that would come with a $300/mo account. I'm going to stick with them for at least a while and just try really hard to avoid ever needing support.
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Dec 9, 2008
I'm interested in their dedicated server offer..
Who can tell me the good and bad about this hoster?
i'd also like to know how good their connectivity (bandwith)
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Jul 15, 2008
i have been ruuning a hosting company for little under 2 years now,at first i started of with a resellers plan from hostgator, then i upgraded to my own dedicated servers from iweb who have been spot on up till now, all my server have been fine its just the network can some times be a bite slow, has anyone else had the same problem?
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Jun 16, 2008
i would like to sign up for shared hosting with iweb technologies.
could any of their current customers in the house offer genuine reviews about them?
should i go ahead or do you have any other reliable host to recommend?
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Apr 8, 2009
I ordered a new server from iWeb a few days and after I transfered everything and was stating to set everything up I noticed that I as only getting about 1/2 of my download speed from both of my iWeb servers.
Is anyone else experiencing slower then normal downloads from iWeb?
Normally I could max my connection out at 2.1 MB/s now I can only get about 800 KB/s - 1.0 MB/s
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Apr 22, 2008
I have a quote from iWeb that is 25% less than other providers (The Planet, GoDaddy, Layered, etc.)... Same server features.
How can that be possible? Does iWeb have the same quality as The Planet?
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Jun 5, 2008
On Tuesday, June 3rd I placed an order for the Dedicated budget plan I found on google. The plan consisted of the following:
2.4ghz Celeron
1gb RAM
320GB SATAII
3000 GB Transfer
10mbit connection
$69/mo
$0 Setup
I searched around for hours and found ones close but not quite what I wanted for close to the same price. I finally placed my order at around 4:00pm CDT and had the forms filled out and faxed in by 4:30pm CDT
Yesterday I got no contact except for a reply from billing confirming they received my forms(in reply to an email I sent them).
This morning I had an email from billing stating they couldn't read my handwriting on my credit auth form(I have bad handwriting). I resent the form with the information typed in. I found out later that this delayed the setup of my server. (Hour 53 now)
I will say their Live Chat was not very helpful nor was phone support, nor my account manager. I got no response from my account manager, and live chat kept telling me to conatct my account manager and phone support directed me to email sales@iweb.com instead of jeanluc@iweb.com. In desperation I started scouring google and came across WHT and saw some of Martin(atchooo)'s response to other customers problem and was impressed, so I followed the link to his blog and found his (creative) email address. I sent him an email detailing the issues I was having. Within 10-20 minute he had responded letting me know he would look into it, about 10 minute after that I got this response ....
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Dec 12, 2008
I purchased a dedicated server from Iweb back in October, I was paying 134.00 a month, no setup, etc.. After 3 weeks, I decide that a dedicated server is not what I need, and cancel. I attempt to cancel, and basically have to deal with my account manager only, as no one on Live Chat, etc.. can help me for whatever reason. Iweb has a 30 day money back guarantee, I have been waiting nearly 4 weeks for a refund. During this time, I have been getting overdue notices as well as today getting an invoice that I had a "Successful Payment" to Iweb for 134.00$ (the cost of my monthly service.)
I have been in constant contact with my Iweb manager, who is "very disappointed" in the accounting department and will process the refund immediately. Now, he is going to "talk to his boss," to get things sped up.
Today, I log in to web chat to talk to him, and he is "busy," and will call me when the refund is complete.
All in all, the actual web service was good with Iweb, however, their business practices are the worst I have seen thus far. Everything is this round-about procedure which is painful to deal with.
My philosophy is, if I can pay YOU for your services immediately to get started, then YOU can pay ME just as quick. It wasnt like I could get my dedicated server started with a "I'll pay you as soon as accounting writes you check in a few weeks." Extend the same courtesy to me.
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Dec 10, 2008
I've always used this forum when looking for web hosts and the need recently arose to find two new VPS's and a dedicated server.
So, found a couple of good looking ones, signed up straight away with servInt ( and very happy! ) and also signed up at iWeb.
I only got a shared package to see how their service was - and I've been appalled.
I've REALLY wanted to like them, but they keep letting themselves down.
I was drawn in by the 100% uptime claim, which of course turned out to be untrue.
Several of the website monitoring clients I had running shows the site as down on 2 occasions - but I can live with that. Everybody has downtime.
The other thing was a simple question regarding the shared plan I had signed up for. I asked: "Can I have multiple dedicated SSL certificates per shared account, eg a certificate per domain".
I was told by live support, Yes. I was surprised and so signed up!
Surprise surprise, I can't do that on an addon domain. So I open a ticket at 2008-11-13 22:26:11 asking if it's something I've done that is making it screw up. I get a response at 2008-11-14 17:27:39 saying they will add an IP to the account for it to work.
On the 2008-11-15 15:55:47 they reply again, saying I can only install a certificate on my root domain...oh, so not what Live support said when I signed up! They also say I will still be able to access [url]- but as we all know, a certificate for [url]will show as untrusted for [url]. And I was told in the first place that I could have more than 1 certificate per account.
I reply 2 days later when I am able to, asking whether it would appear as trusted, and recieve a prompt reply at 2008-11-17 18:10:54 from support saying they will switch my domains round to allow me to install 1 certificate on [url]straight away.
I say go for it at 2008-11-17 18:17:34, and recieve a reply at 2008-11-17 19:23:21 saying it has been transferred to the advanced level of support.
THEN, 2 days later at 2008-11-19 20:55:02 I recieve the following reply:
You should now be able to go in the security -> SSL section of your Panelbox account and input the certificates for your domain. We did not have to switch your primary / addon domains after all.
It took 2 days for that?! I had by this point decided that the lack of ssl certs on the test sites were hurting sales so moved them to the servint server.
I asked about the SSL certs later, the first reply kinda indicated that I could have lots of SSL certs, and the second said something completely different.
Me: So are you saying that any domain can have its OWN SSL certificate?
iWeb: Yes, as long as you have purchased one for each domain at your SSL provider.
Me: Are there any additional charges? Last time I tried this (I added a SSL certificate to an addon domain), it
didn't work? Why do you think that was?
iWeb: Unfortunataly, you cannot have any more SSL certificate on your Hosting currently.
As i have already said, you will need to merge to a Reseller account. If you want to do this, please login to your customer hub available on [url]and then click on your account. After that, you will need to click on the "Upgrade or downgrade" button and then choose the "Reseller Mega Site".
I may just be making a fuss here, but while there is 1 staff member who knew what he was saying (Kevin Archambault), the others did seem to confuse me by telling me over live chat at various points that I could add more, or that I'd need to change my primary domain, or that I wouldn't, or anything.
I asked for a refund and account cancellation on live chat and they told me to go Finances>Renewable Products> Refund to both cancel the account AND get a refund.
This was on 2008-12-06 15:14:10, haven't heard anything yet except another invoice reminder on the Sun, Dec 7, 2008 at 12:05 PM, and a staff member telling me my account has not been cancelled. I did leave it late to cancel but followed web-chat's advice, clicked what they told me to click and have now been invoiced for another month (my package renews on the 9th). Surely 3 days was enough?
Anyone from iWeb here want to help me out?
I do WANT to like your services as you've got some great deals but your support has not inspired confidence.
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Mar 18, 2008
For their dedicated server solution.
seems to be the best deal in town.
@ $69 / month you get to have 320gb worth of HD space!
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Dec 22, 2008
I ordered a server on Dec. 11 with iWeb, after a few days of waiting I haven't receive any confirmation regarding my server so I decided to sent a follow up email to my account manager, waited about a day for a reply and still nothing so I decided to talk to them via chat, talk to the chat guy for a few minutes and he transferred me to my account manager. I talked to my account manager and he said my server will be activated the next day and maybe he could fast track it and get it activated today.
The server was not activated on the day I talked to him or the next day. So I sent him a follow up email again and told him that if the server is not activated I will cancel my order and he replied to me saying that it will be activated for sure "sometime today". In short, the server was not activated again.. This is when I already sent him an email to have my order canceled and he hasn't reply to me since.
During the time I sent a follow up email to my account manager (the first follow up email) I also opened a ticket to their support. They reply to me saying that I need to make a payment for this order! For some reason they managed to screw up my billing and me ending up owing them money which absolutely does not make any sense considering they already charged my CC for this order and even credited my account because this order was suppose to replace my old server that I have with them.
I reply asking for an explanation and told them they should talk to my account manager, it took them 3 days to reply back and pretty much said the same thing to me. When they replied back, this is the point where I already emailed my account manager to have my server canceled so I told them that and still asking for an explanation on how I ended up owing money. They haven't reply to me since.
Guess what? After sending two emails (one for my account manager and contact form) regarding my order cancellation they still (and finally?) activated my server today!
Now I just finished talking to them via chat regarding this issue and they said they will credit my account and it will take 48hrs (which I highly doubt will only take 48 hrs) but still doesn't explain how I still ended up owing money. I want to see how my billing history will look like when they credited my account and go from there...
So for those considering iWeb...
iWeb has horrible support, great network and price but horrible support. I have a server with them since 2005 and I have never seen an improvement in support response time. I usually don't need their help anyway but this pisses me off so much because I needed the server asap and the way it was handled.
I have a server with Steadfast (now cancelled), Gnax and now Softlayer and iWeb support has the worst response time.
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Mar 29, 2009
I have designed my own site using iWeb but don't want to publish it to .mac. I have my own domain name. If I use a host that is not .mac I lose some of the features that i have in the site at the moment, e.g, counters etc. Is it possible to find a host for this mac designed site where I can add counters and other features. I have used the iWeb design as I found it very user friendly, where a lot of the other hosting sites were complicated and you also had to subscribe before you could see what your site looked like. I also like the iweb templates.
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