I was on a 100mbps shared port with a dedicated server from FDC and I use it only for downloads. The downloads took a little long to start but once they did, were as fast as they could be.
Thinking this was definitely a shared bandwidth problem, I ordered a dedicated port of 25mbps from FDC to fix it but it seems to have gotten worse.
The website uses around 10/15mbps but it takes forever for the server to respond. Even logging into cPanel takes around 40/50 seconds for the dialog box to appear but everything is fast once I log into my cPanel.
I also hired a sys admin to look into the server and He says everything is fine. I don't know what to do. I could increase my port bandwidth higher but it'll be disappointing if I do and it's just a waste of bandwidth (and money!)
I have an Xitami server and am migrating to apache httpd. I have the regular server working fine. I tried configuring ssl, but no requests are coming through. I know 443 is open on the router because it works fine under Xitami. I checked the logs and it si starting fine. I am attaching my httpd.conf and the startup log. If I try to access the website using https, it just times out and nothing goes in the log file. I replaced my domain with domain.com. I have tried many different examples, but cannot get it to work and am not sure what to do.
My server has been crashing quite alot lately, it does have some high traffic sites on there but it has never really been this bad before. Today i noticed these in cpanel, what are they and is there anyway I can control them?
suddendly some of my sites in my server is taking sessions errors...then after a while all its going ok and then again the same problem...the problem still continues.from what might be the problem?a php update?mysql update?any exprerience?
i havent made any change.my server is linux has centos 4.7
For some reason, one of the servers can't connect to my mail server. Whenever a user tries to send email from that server to my server, the message won't go through and I see the following in the logs (var/log/exim/mainlog):
2007-02-13 23:56:06 SMTP connection from (***.ca) [***.***.***.***] lost while reading message data (header)
this problem occurs only with this ***.ca mail server (as far as I know).
In fact, trying dnsreport.com tool on any of my server domains, I am getting the error message
"ERROR: I could not complete a connection to any of your mailservers!
******.com: Timed out [Last data sent: RCPT TO: ]
If this is a timeout problem, note that the DNS report only waits about 40 seconds for responses, so your mail *may* work fine in this case but you will need to use testing tools specifically designed for such situations to be certain.
My company ordered server on 23/10/2009 from LimeStone, and they asked for verification hence i given them all the ID that they need. After that, they told me they couldn't accept AMEX and have to pay through PayPal, i have paid since and NOW again they asked for ID again.
Why i have to verify for second time since i have posted all my ID and utility bill for first time? I don't think i need to give so much verification since PayPal has already verified my account as i owned PayPal Verified Business Account, this kind of "repeating" or double verification never happen when i order from ThePlanet/EV1 where i am looking to migrate to Limestone Networks.
This is very unpleasant experience and I don't want to wait for more than a week to get a server.
my local host is just taking incredibly long to load. At work I've set it up no differently and it works like a charm, but at home, it works.. But at times it doesnt load instantly until I restart my browser. I have to press refresh or enter to login a million times for it to load after the first few seconds I use it.
everytime I modify a plan (having subscriptions or none) and press "update and sync", the plan starts syncing and never stop. I let the plan syncing three hours today and the result is the same, trying to disconnect/reconnect and still syncing.
my sys admin is currently in vacation and ovh staff cant help me much so i really appreciate if someone could help me tackle down this issue. I cant create ftp account at all heres what ovh said
Good morning,
Thank you to trust us, there is not my point of view or that of my colleague problem of the kernel compilation on your server or a file corrupted, and your Apache web server is functional, Status of the launch; after this command, via ssh: / etc / init.d / httpd start Starting httpd: [OK]
We see that the port is open 80: netstat-tanpu | grep 80 tcp 0 0 0.0.0.0:7080 0.0.0.0: * LISTEN 3071/lshttpd tcp 0 0 0.0.0.0:80 0.0.0.0: * LISTEN 14349/httpd
From the outside, at this precise moment, we are able to establish a connection on port 80:
Telnet ks357687.kimsufi.com 80 Trying 91.121.148.X ... Connected to ks357687.kimsufi.com. Escape character is'^]'. Get <! DOCTYPE HTML PUBLIC "- / / IETF / / DTD HTML 2.0 / / EN"> <html> <head> <title> 501 Method Not Implemented </ title> </ head> <body> <h1> Method Not Implemented </ h1> <p> get to / not supported. <br /> </ p> <hr> <address> Apache/2.2.8 (EL) Server at ks357687.kimsufi.com Port 80 </ address> </ body> </ html> Connection closed by foreign host.
If I stop the Apache server:
/ etc / init.d / httpd stop Stopping httpd: [OK]
More than 80 active port or connection possible from the outside:
In this case the connection of the exterior evidemment is not possible:
Telnet ks357687.kimsufi.com 80 Trying 91.121.148.X ... telnet: Unable to connect to remote host: Connection refused
I recently contacted 'theprimehost' with some pre-sales questions about their service.
However I received no replies, so posted on their forums in hope to get a reply from Darrell. However I found that the thread was removed. The questions I asked were as below:
1. Can I host MODx/Textpattern on Primehost space? 2. Do I get access to mod_rewrite / SSH with your account? (As an individual and as reseller) 3. How much do you charge for a dedicated IP? 4. Do you oversell or allow overselling with reseller accounts? How is the bandwidth calculated? 5. How can I monitor the uptime of your servers? 6. Is domain alias enabled? 7. Does mail enable me to set vacation auto-replies? 8. How frequently do you backup data? 9. Do you accept payments for 2 years at a time? 10. I didn't find information about your datacenter on the site. Can you please tell me more about it? 11. Can I avail of the 20% discount in addition to the 2 for 1 offer? Till when are these two offers valid?
I wonder why nobody at 'theprimehost' bothered to reply to my queries and deleted the thread so promptly. Anybody knows whats up with the guys? I have seen great reviews about them on the forum so this was unexpected.
I know Darrell is active on this forum - maybe he can clarify...
Ive always thought that I knew the DNS principles, but now something really strange is going on.
I have one domain (hosting.com), which runs the nameservers: ns1.hosting.com = server1 ns2.hosting.com = server2 ns3.hosting.com = server3 ns4.hosting.com = server4
And a lot of normal domains: client1.com and client2.com. These domains have ns1.hosting.com, and ns2.hosting.com configured as nameserver. Hosting.com also had these configured.
The situation above worked well. Server3 and 4 were not used at all.
The problems started when I migrated hosting.com to use server3 and server4. I transfered the zonefiles of hosting.com to these servers, and edited the WHOIS info to reflect these changes. This worked: hosting.com was working from server3 and server4.
10 mins later the first downtime-message came in. Client1.com could not resolve. A quick check using dig showed why: l.gtld-servers.net [192.41.162.30] ns3.hosting.com. ns4.hosting.com.
Somehow the root servers think that the client1.com and client2.com domain also have changed nameservers. But those are not changed, the wois info still points to ns1 and ns2.
So in some strange way the root servers now return ns3 and ns4 for all domains that use ns1.hosting.com & ns2.hosting.com in their WHOIS. I alway thought that the root servers got their info from the whois info of the domain. (Or better said: the registar). Why do the root servers return ns3 & ns4, while ns1 and ns2 are configured?
One of our accounts has been suspended by Dotable.
It is under quota for diskspace and bandwidth and has been paid for in advance.
Dotable will not respond to the ticket asking why the account has been suspended and what we have to do to get it back up.
I have posted on the Dotable forum (in the 'Dotable Support Forum) about this but nobody has replied (I can't link to it because I don't have more than 5 posts).
Has anyone got any suggestions about what I can do to find out why the account has been suspended and how to get it back up if Dotable doesn't reply?
its not actually my domain but the other day an older lady contacted me frustrated because she had lost her login info for her dog kennel site. She tried for over a month to get a hold of the company but no one returns her calls or emails. She contacted me to see if there was anything I could do. The first thing I did was fire off an email and call the number I was given. Left a msg to call me back, waited a few days sent another email and made another phone call...nothing. So I did some sniffing around and found the company had changed names to Black Wire Marketing (from teknon media). So I sent emails to them and made phone calls....it was the same phone system as the previous number.
My question is this, is there any protocol for recovering a website or more importantly the domain, if the hosting company has left town? The original site definitely resembles a flyby night reseller setup and not one that had a lot of thought put into it, wreaks of IM (why do IM people think they make good hosting service providers?).
After setting up some e-mail accounts over the plesk gui I tried to connect via a mail software (like thunderbird).
This failed with every combination of settings I tried. So I checked if the POP3/IMAP services are running correctly using telnet.
I connected using the following command:
Code: telnet <host-ip> 110
The response was:
Code: Trying <host-IP>... Connected to <host-IP>. Escape character is '^]'. -ERR Cannot connect to POP server <host-IP> (<host-IP>:110), NB connect error 1460 Connection closed by foreign host.
Did I miss to enable a setting?
The Plesk gui schows me, that the corresponding services are running...
It takes up pretty much 90-95% of the cpu and memory at times if I do not kill the process. But even after I kill the process it comes back and immediately hogs up cpu load again causing it to go into loads of 8.00 or higher ( I have 8cpus ).
I installed Direct Admin on my 192mb RAM vps and right now my VPS is at 270mb (I'm going into burst). I found that if I stopped named, it goes down to less than 70. Why is Bind taking up so much RAM?
I'm currently considering a host change, so I'm putting out feelers to potential candidates. As always, I'm putting on my difficult customer mask (turning down my rationality and patience module) to find out if the host can actually handle real-life customers (one of the things I find most important and that I don't want to find out once the server is already on fire). Most companies pass the test very well. Here's how LiquidWeb handles new customers:
Quote:
Originally Posted by yosmc
Hi guys,
I'm looking to switch hosts in the next couple of months. I'd probably wait until January, but since the recent experience has been a bit bumpy with our current host, I'd like to get some basic info now so we can move more quickly if circumstances force us to do so.
MY SITUATION: I'm a do-it-yourself webmaster who has been managing his own server for years. It's become a curse though because managing your own server means you have to be online virtually every day. I'm looking for a solution that will allow me to be offline for several weeks (a REAL vacation, something I haven't had in a decade), knowing that whatever major issue there is with my sites, someone will take action and make sure the service stays available.
- Last year, I've switched to my first managed solution, but as it turns out, they're not doing what I need. Yesterday, for example, I came home to find my sites offline. The site was unavailable for over 40 minutes, and after asking about it I learned that they didn't take action because the server wasn't quite dead yet, only really, really, really slow. To me, this is hairsplitting, the only thing that matters is whether or not my site is available to visitors. - And once the service has been restored, I would also expect a managed host to figure out what caused the issue, and to propose a solution (or just implement one, e.g. change the mysql configuration) so that a similar issue won't happen anymore under the same circumstances.
- If my sites are unavailable due to a fatal error (e.g. a table needing repairs, or max users reached, "can't connect" or whatever else) I would also expect my managed host to catch it on their own, restore things to normality, and possibly think of ways to keep similar issues from happening in the future.
- If my site suffers a DOS attack, I would expect a managed host to think about how my site can be protected.
And so on.
- My largest database tables are 2.5 GIGs in size, but the /tmp disk my host configured has only 600 MB available, so everytime I perform a major operation (even if it's about slimming it down and running an OPTIMIZE afterwards) everything goes down the crapper (/tmp 100% full and load average shooting up to 200). Seems like the fact that /tmp is 100% full doesn't even trigger any alarms with my host, they send the alert to me, and expect me to contact them and ask for a fix. - When I needed to run a business-critical script that keept failing due to the small /tmp, it was me who reconfigured mysql so that it would temporarily use another partition for /tmp - no suggested solution from the host whatsoever. Not good at all.
- I would also like to see a host being able to learn from past incidents. This would require the host admitting though when they made a mistake, or gave the wrong advice. A host not admitting mistakes means that they will not learn, and will therefore keep making the same mistakes all over again (for the client that's a horrible outlook).
- I also think it's embarrassing if a host tells the client that fixing a certain issue is beyond the scope of their support, if it turns out afterwards that the issue happened because of some update done by the host. If in doubt, the host should always provide assistance.
- And if an issue does go beyond what can be expected from managed hosting, it would be the icing on the cake if the host could offer to fix it anyway, possibly against a fee. Such a situation could occur if a major site error is due to a broken script that was provided by the client. ("Looks like your script blah.php is causing the fatal error, we can look into it but this will likely take X hours and cost you Y USD.") Again, the ultimate goal for me is to be able to be offline for several weeks at a time, knowing that any major interruptions to my sites can be resolved without me.
- I would also appreciate a system that will allow trusted site members to report issues - i.e. one where I can give users the ability to report problems without at the same time giving them the privilege to push any red buttons that may damage my site.
So in a nutshell I'm trying to figure out if Liquid Web is the right hosting solution for me. Please let me know if your hosting philosophy meets me needs (and don't hesitate to let me know if it doesn't ).
Thanks!
Quote:
Greetings,
Thank you for contacting us. Liquid Web offers Heroic Support which covers the hardware, OS, and installed components. We will also monitor your server, and if a service fails one of our reps will log into your box and restart the service. We do not provide support for your content (including backups). If you are having a problem we will help you to troubleshoot the problem, however if the fault is in your content or scripts we will not be able to assist you with that.
For more information on what your support covers please see our website at: [url]
If you have any further questions please let us know.
Quote:
Originally Posted by yosmc
Hi,
I hadn't written such a long email because I'm bored, but because I wanted to know where Liquid Web stands on the issues mentioned ("what would have happened in these situations if I was hosting with Liquid Web"). You have basically answered the question about fixing script problems, and for the rest sent me to a page with unspecific promotional teasers. If that's all I can get as a reply I guess that also answers my questions (I'm already Googling for alternatives) but then again maybe you just want to give it another try?
Thank you.
Quote:
Originally Posted by LiquidWeb
Greetings,
We will take care of server administration issues, we do not take care of any content issues. From the email you sent it sounds as if you are looking for a web developer that can watch over your site, and make corrections and adjustments as needed. This is beyond the scope of what we offer.
If you have further questions please let us know.
Quote:
Originally Posted by yosmc
XY, right now I am just looking for someone to answer my questions. For what it's worth, I didn't draw the name "Liquid Web" out of a hat, and I had already been to your website prior to sending you my mail. Anyway, here's what I read from your responses:
THE BAD NEWS: - Even if it's a one-time emergency, you are paid extra and not providing help would ruin the client's business because the client is currently in a thunderstorm in the middle of the Atlantic, it is not possible to convince Liquid Web support to fix a fatal error that may have been triggered by a programming error in one of the client's scripts. - Although Liquid Web's server monitoring is called "Sonar" it is - in practice - just as slow as the one I've described in my intitial mail (because if it was any better, you would have told me by now how LW would have handled the given example differently). - Even if all my sites are down because your staff has misconfigured mysql to break under heavier traffic, or because one of the tables crashed, Liquid Web's staff will do nothing until notified because as long as the mysql service itself is up, you don't see any reason to intervene (if this is something you'd care about and fix, I'm sure you would have let me in on it by now). - EDIT: Or wait - you guys are installing mySQL but you're not configuring/tweaking it so it actually works for the client? Not sure, seems like I actually have to *guess* on that one.
- Liquid Web's ticket system cannot provide sub-accounts with lesser privileges (because if it could, you would have advertised it to me).
- When Liquid Web sets up new servers, /tmp is below 1 gigabyte as well, and when this causes issues, it is definitely not Liquid Web's fault (because if you would be handling this any differently, you would have pointed it out).
- Liquid Web has too many customers already, which is why even customers who know what they want aren't told what they can get, but instead receive links to canned information that doesn't answer their questions, along with the info that Liquid Web probably isn't for them anyway.
- Generally you're in a hurry and can't spend more than 5 minutes on the average ticket.
THE GOOD NEWS:
- LiquidWeb offers DoS protection (I had missed that, but see it clearly now).
Hope there was nothing I missed. So - thanks for all the extensive information you gave me (and sorry for using up so much of your precious time), I will make sure to honor it when I reach my decision.
No further replies.
Anyone know what's wrong with these people? Are they full, or do they only take on easy customers who need nothing?
I have a VPS where i have cpanel installed. I have noticed quite a number of times through my WHM Cpu/Memory usage that there are 3 instances of MRTG and they seem to be taking up a lot of resources.
I did not install mrtg and i don't even know how do i go ahead and view them
Can someone tell me how do i remove them and is it just me or are there actually 3 instances of MRTG running for everyone?
I have been battling this for a while. A user will setup a CMS like joomla, e107, etc and every time the CMS changes files either with user interaction on the website or the admin changing things in their cms admin web page, apache takes ownership of the files.
I have tried installing suPHP, FastCGI, and most recently suexec. I am not having any luck with this. I really don't know what I am doing with these recent additions but meanly going on suggestions. Does anyone know of a walk through to fix this permission problem? Anyone with some good advise? Surely not everyone is having to write a script to chown each user's dir and run a cronjob every 5 minutes.
HostGator is the only one I know of taking your 404 traffic by default. I have never experienced this with any other host I have used.
Personally it does not bother me much because I know how to change it simple. I'm a big fan of HostGator otherwise. They do provide a great service. I just find it weird your 404 page is a HostGator ad with a coupon code.
Is this a popular thing I have just never run into? I know it is the norm with free hosting providers.
It's been a while since I've made a backup in HyperVM but in the past I've had no problems. I decided to make a new one after so long, but when I did I got the error "no permission to make back up []". I contacted my provider to fix it, but it's been almost 24 hours and they still haven't gotten anywhere it seems. They even asked for my DA login information which I don't think is needed to fix the problem but I provided it anyways.
My question is, is this problem really that hard to fix? How would one fix it? Maybe I can just tell the provider how to fix it so I can get this done ASAP and then I can get back to using my VPS.
