Is there anyone here who is with server.lu dedicated servers.
I have submitted some ticket via my.server.lu - and have not got any respons since 26.03.2009 - 20.59.
Is that normal?
Would then like to say, that I in no way, is dissatisfied with the services provided. It is only the response time I ask for.
This is a rare issue i have on a RHEL 5.2 + cPanel server.
Server time is:
Tue Nov 11 17:02:51 CST 2008
Squirrelmail time show:
Code:
Last Refresh:
Tue, 5:02 pm
So, that is correct too..
But email arrives with -4 hours time, example:
webmaster@xxx.com 1:03 pm testing email
I already rebooted httpd, exim, and imap server, and the server itself too.. and problem stills.
I can't get access to a certain site. I always get the page with:
network time out - server at *** takes to long to respons. More people have noticed this and apparently it only happens to people with certain specific providers. And not all the time. Some times they DO get access eventy to they belong to the same ISP. So I guess an ISP isn't blocking access to it otherwise it would be permenantly/The site administrator insists that certain ISP's are blocking his site. He's hosting it on his own server. The domain belongs is registered at namecheap.com.
If an ISP is blocking this site (if that's possible?), that would lead to that 'network timeout' page wouldn't it?
What is the most likely reason for getting a timeout page anyway?
The server is going down from time to time, every 12 days or so the site hosted there is no longer accesible, everything starts with the site slowing don and down and then is not longer reachable, what we do is to request a power cycle, and with this we start all over again till next power cycle, so on so on, of course, here are my server details and more info on this:
- MySQL - 5.1.41-3ubuntu12.10
- Apache - 2.2.14-5ubuntu8.4
- PHP - 5.3.2-1ubuntu4.9
- operating system: Ubuntu Server 10.04 LTS
After some time emailing the support guys to barely check about what's going on, we received an email with a few things:
1.- found a few errors that likely would cause issues with Apache. The first error is:
[Mon Feb 04 05:03:10 2013] [error] mod_fcgid: fcgid process manager died, restarting the server and the next error is:
[Mon Feb 04 14:32:34 2013] [error] server reached MaxClients setting, consider raising the MaxClients setting ...
Both these errors seem to indicate that you have a process that is running out of control on your server. We were unable to determine what script on your site is running caused your connections to be maxed out however it does appear that before these errors were generated there was a WordPress plugin referenced in your access logs...
2.- Additionally during our review we did find that your error log for mercadodedinerousa.com is 45 GB's which is excessively large and can cause problems when Apache is trying to write a such a large file.
3.- The majority of the errors being logged are:
[Wed Feb 06 12:12:31 2013] [error] [client 200.76.90.5] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /var/www/vhosts/mercadodedinerousa.com/httpdocs/index.pl, referer: [URL]
Do you personaly think that some companys don't answer right on support tickets or don't think the right way, (like dont care) when answering a support ticket in there billing system or support system then with the client comes on a forum such as WHT and posts what happens the provider comes and helps the client much more then he would of or had in the support tickets. I see many people come on wht and bring there problems they have with there provide, Im not saying this is a bad thing to do im just trying to show every else how i see it as that the hosts don;t care about there clients but when something goes public the hosting provider trys more to fix it...
Could it be that he or she dsnt want to lose customers thats the way i think it.
I have 2 weeks ago bought a VPS. The guy (Sven) told me that i got the the VPS that evening (4 October). At 6 October he didn't answer tickets anymore and i didn't got my VPS.
At 10 October i asked PayPal to get my money back, cause i didn't got a VPS when i payed it. Today i got a e-mail that i got my money back.
A friend of me got a server from Valueserver (same owner as VPS4Less) and had the same as me. He didn't answer tickets anymore, and doesn't send invoices.
Are there any other people who had the same as me or my friend?
it has been over 36 hours since I submit a ticket to GixxerPC because I can't login to my client account and I want to cancel my VPS.
I guess they have decided to close their doors to me once I asked for a cancellation because a friend of mine is letting me use his VPS.
I am hoping that this topic will catch the eyes of some GixxerPC staff so they will answer my ticket.
I got Abuse issue Tickets from FDC today, Which i have install new OS few days ago, only have 2 website i know they would not send out any spam email or anything..
Due to the below email, their is an abuse issue with your server. You have 24hrs to respond on how you will correct this issue before we null route the ip. Further complaints, without action may result in deactivation of your server.
Thanks for your cooperation.
--begin disclaimer
You are receiving this message because you are listed as contact of
one of the networks or domains involved in this incident. If you are
not the correct contact please ignore this message.
--end
Dear Mr,
Please investigate the incident described in the following partial log,
giving the treatment as your AUP permit, reporting the measures to all
recipients of this message.
In case of non acceptable treatment or reincidence, it will be taken
restrictive measures to protect .BR registry.
Info---------------------------------------------------------------------
Timezone: GMT -2:00
The port in question was 10000 - registered in IANA[2] for: Network Data
Management Protocol
The e-mail contact it was gotten by the following consultation:
whois -h whois.lacnic.net 66.90.101.xxx
Whois-----------------------------------------------------------------------
% Joint Whois - whois.lacnic.net
% This server accepts single ASN, IPv4 or IPv6 queries
OrgName: FDC Servers.net, LLC
OrgID: FDCSE
Address: 141 West Jackson Blvd, Suite 1135
City: Chicago
StateProv: IL
PostalCode: 60604
Country: US
NetRange: 66.90.64.0 - 66.90.127.255
CIDR: 66.90.64.0/18
NetName: FDCSERVERS
NetHandle: NET-66-90-64-0-1
Parent: NET-66-0-0-0-0
NetType: Direct Allocation
Comment:
RegDate: 2003-08-18
Updated: 2004-02-26
OrgAbuseHandle: ABUSE438-ARIN
OrgAbuseName: ABUSE department
OrgAbusePhone: +1-312-913-9304
OrgAbuseEmail: abuse@fdcservers.net
OrgNOCHandle: NOC1402-ARIN
OrgNOCName: Network Operations Center
OrgNOCPhone: +1-312-913-9304
OrgNOCEmail: abuse@fdcservers.net
OrgTechHandle: PKR5-ARIN
OrgTechName: Kral, Petr
OrgTechPhone: +1-630-729-0228
OrgTechEmail: abuse@fdcservers.net
# ARIN WHOIS database, last updated 2008-01-22 19:10
# Enter ? for additional hints on searching ARIN's WHOIS database.
Logs-----------------------------------------------------------------------
Jan 22 11:51:08.961984 66.90.101.xxx.59733 > xxx.xxx.2.8.10000: S [tcp sum
ok] 1684154077:1684154077(0) win 65535 <mss 1460,nop,nop,sackOK> (ttl
117, id 47077, len 48)
Jan 22 11:51:08.962002 66.90.101.xxx.59733 > xxx.xxx.2.15.10000: S [tcp sum
ok] 2112584473:2112584473(0) win 65535 <mss 1460,nop,nop,sackOK> (ttl
116, id 54111, len 48)
Jan 22 11:51:08.962018 66.90.101.xxx.59733 > xxx.xxx.2.11.10000: S [tcp sum
ok] 784051742:784051742(0) win 65535 <mss 1460,nop,nop,sackOK> (ttl 117,
id 34960, len 48)
Jan 22 11:51:08.962043 66.90.101.xxx.59733 > xxx.xxx.2.16.10000: S [tcp sum
ok] 188686613:188686613(0) win 65535 <mss 1460,nop,nop,sackOK> (ttl 117,
id 8194, len 48)
Jan 22 11:51:08.962057 66.90.101.xxx.59733 > xxx.xxx.2.10.10000: S [tcp sum
ok] 1829533742:1829533742(0) win 65535 <mss 1460,nop,nop,sackOK> (ttl
117, id 26158, len 48)
Jan 22 11:51:08.962080 66.90.101.xxx.59733 > xxx.xxx.2.12.10000: S [tcp sum
ok] 1559560773:1559560773(0) win 65535 <mss 1460,nop,nop,sackOK> (ttl
116, id 4558, len 48)
Jan 22 11:51:08.962093 66.90.101.xxx.59733 > xxx.xxx.2.9.10000: S [tcp sum
ok] 60930635:60930635(0) win 65535 <mss 1460,nop,nop,sackOK> (ttl 117, id
551, len 48)
Jan 22 11:51:08.965238 66.90.101.xxx.59733 > xxx.xxx.2.3.10000: S [tcp sum
ok] 1935758257:1935758257(0) win 65535 <mss 1460,nop,nop,sackOK> (ttl
I just saw in another thread that edited support tickets are put to the end of the queue.
Seems the wrong thing to do.
When I report a problem I often do more research and if I find more detail that will help the support person I add it to the ticket.
If that makes the ticket drop down the queue that is a major disincentive to being helpful
i've been in vpsland for a while and i know they usually reply to tickets very quickly.
But for about three days they've not been answering any of my tickets!
Our vps with myvps host has been down for the last 4 hours. There is no responce to tickets and we are getting worried. I am unable to ping the ip's Our clients are going crazy and there is not much I can do that I can see other than send more support tickets.
View 10 Replies View RelatedI don't know about you guys... But when my datacenter opens a Ticket, I drop anything else I'm working on to take care of it...
God forbid someone had reported spam on MY domain, and they were warning me with a server take down notice.
Imagine my surprise when it turned out it was them breaking there own spam policy.
Here's the ticket /SPAM for those interested:
--
Dear Customer,
Your account has been selected for a special promotional price on our Network Attached Storage (NAS) for off-server backup. This is a great way to insure that your mission critical files and data are kept safe in case of some form of hardware failure. The FTP/NAS storage we offer is basically an allotment of space on one of our shared storage servers. We will provide you with the IP address and login to the space, and you can FTP your data across the private network from the private NIC on your server to this space.
You or your server administrator can automate the process by installing a script/cron job, or by setting up the backup utility within cPanel or Plesk.
Currently your account is eligible to order a NAS account for one half of the normal retail pricing. You will need to be logged in to your customer portal at the following link:
[url]
Enter the following promotional codes to take advantage of the special pricing.
$5/mo for 20GB of NAS: Half20nas
$10/mo for 40GB of NAS: Half40nas
$20/mo for 80GB of NAS: Half80nas
$25/mo for 100GB of NAS: Half100nas
$50/mo for 250GB of NAS: Half250nas
Having a solid backup of critical data is very important. It can save hours of time and trouble for your server administrator in the event the server is compromised, or the hard drive fails. For just a few dollars a month you can rest assured that your files and data are securely stored and your business is safe. How much is your business worth to you? If it is worth more than a few dollars a month I suggest you take advantage of our half off NAS storage promotion while it lasts as this promotion is only good for 7 days!
I would like to know a good reliable vps with online and phone support 24x7.
View 2 Replies View RelatedOne of our accounts has been suspended by Dotable.
It is under quota for diskspace and bandwidth and has been paid for in advance.
Dotable will not respond to the ticket asking why the account has been suspended and what we have to do to get it back up.
I have posted on the Dotable forum (in the 'Dotable Support Forum) about this but nobody has replied (I can't link to it because I don't have more than 5 posts).
Has anyone got any suggestions about what I can do to find out why the account has been suspended and how to get it back up if Dotable doesn't reply?
I got report from webceo that I have some issues. May someone help me fix this?
DNS Lookup: 0.22 sec
Connect time: 0.33 sec
Host ping: 0.10 sec
That mean too slow with the other sites!
I have big problem, In my HyperVM i've change time to EUROPA/Sarajevo but in WHM still going 24 hours in forward. Please help me to resolve this. This is very important...
View 5 Replies View Relatedi have 1 decent server hosted by netriver, managed by PSM, for the past 3 weeks, my server down every night at the same time, during the day the load was really low ( below 1 ) and suddenly just before 3 oclock in the morning it goes up upto 2000 and the system crash, and need to reboot, then it will back to normal again, PSM doesnt know what causing it and just advised me to install PRM ( which i tried before and really give me headache ), what you guys think causing it ?
View 6 Replies View Relatedwith the ssh command to change my server time from Virginia, USA to the Pacific Northwest where I live.
View 5 Replies View Relatedhow can i change the server's time?
lets say the current time is with L.A and i want it to change to Tehran-IRAN.
After being with KnownHost for a while, I decided to make the jump to a real Dedicated Server. KnownHost does offer a Hybrid Server -- but it isn't a real Dedicated Server. So I gave up my Hybrid at KH to experience the real thing.
After much research, I selected ManageMyBox (MMB)-- their current special is awesome with a managed Dual Core AMD with lots of disk space and generous bandwidth. My only concern about MMB was some of the discussion threads about their support, but if you read long enough, you will find the same support issues at all hosting companies.
I just wanted to let you guys know that so far in day two with MMB, I'm ecstatic to report that my server was set up correctly from the very beginning in less than the 24-48 hours they advertise (mine was less than 24 , and I have alrerady opened a support ticket to get another software installed -- and within 30 minutes, the software was installed and the ticket closed. This all happened tonight -- a Saturday night.
I'm not getting paid to post this -- but I do believe in giving credit where credit is due. I will report followups if things do take a turn for the worse, but so far, its not just good -- it's GREAT!
Week ago I decided to rent another dedicated box , install CentOS 5 64Bit and use LiteSpeed as a web server. What seemed to be trivial at start became nightmare later.
I was unable to compile PHP 5 with --with-litespeed and --with-curl directives. If I removed one of them it was ok but together it didn't work.
Tried to search forums but nothing helped, so I decided to go back to Centos 5 32bit and try there. It compiled OK.
So I'm in trouble now. I wanted to have server with 64bit OS + LiteSpeed because of its speed, system resources consumption and good DOS protection.
I asked several questions about advantages of 64bit over 32bit OS and the most important thing was how much issues can I expect on 64bit OS (libraries availability). Almost every reply said that it's without issues to go with 64bit OS. My experiences say it's not as easy as I expected.
I didn't find any good protection against DOS for Apache so far, mod_evasive doesn't work as I expected. What do you recommend ? Should I stay with apache on Centos 64bit + apache with everything installed via yum (should work OK) or go with CentOS 5 32bit + LiteSpeed there ? LiteSpeed I'm talking about is Enterprise edition.
i have a reseller package with a small company for like almost a year but now is full so decide to get a 2 servers from The Planet and now i all ready have 2 servers one is for sell hosting and my other is for install a script like youtube for a site videos .
Ok now im new with servers and i need to setup my domain with the server now can you guys tell me step by step how i can get it work because i all ready try to do it and don't work im very frustrate
First i get the domain from godaddy now lets work with this example domain [ mydomain.com ] how i can add this domain to setup my servers
i have 2 servers
server1 this is for star selling hosting
server2 this is for my video script
Now how i can setup this 2 server with my domain and the dns step by step and this things so i can star selling hosting
In WHM I'm trying to sync the server time with the time server. It displays the new time but it doesn't actually apply the new time to the server.
Also via ssh when I run
rdate -s rdate.cpanel.net
it says
rdate: rdate: could not set system time: Operation not permitted
I'm on a virtuozzo VPS.
I have to reboot this server each day. It seems to crash (or freeze if you call it) around 11:55 pm server time (central US). How do I trace the cause of this? I installed CSF / LFD in replacement of APF/BFD.
This is a centos 3.9 / cpanel 11 box.
crontab -e shows nothing out of the default ordinary
/var/log/messages shows this
Nov 23 19:14:00 server sshd(pam_unix)[29523]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:02 server sshd(pam_unix)[29533]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com user=gopher
Nov 23 19:14:02 server sshd(pam_unix)[29541]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com user=gopher
Nov 23 19:14:02 server sshd(pam_unix)[29553]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com user=gopher
Nov 23 19:14:02 server sshd(pam_unix)[29570]: check pass; user unknown
Nov 23 19:14:02 server sshd(pam_unix)[29570]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:05 server sshd(pam_unix)[29580]: check pass; user unknown
Nov 23 19:14:05 server sshd(pam_unix)[29580]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:08 server sshd(pam_unix)[29584]: check pass; user unknown
Nov 23 19:14:08 server sshd(pam_unix)[29584]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:11 server sshd(pam_unix)[29588]: check pass; user unknown
Nov 23 19:14:11 server sshd(pam_unix)[29588]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:13 server sshd(pam_unix)[29592]: check pass; user unknown
Nov 23 19:14:13 server sshd(pam_unix)[29592]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:16 server sshd(pam_unix)[29596]: check pass; user unknown
Nov 23 19:14:16 server sshd(pam_unix)[29596]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:19 server sshd(pam_unix)[29600]: check pass; user unknown
Nov 23 19:14:19 server sshd(pam_unix)[29600]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:22 server sshd(pam_unix)[29605]: check pass; user unknown
Nov 23 19:14:22 server sshd(pam_unix)[29605]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:25 server sshd(pam_unix)[29614]: check pass; user unknown
Nov 23 19:14:25 server sshd(pam_unix)[29614]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:27 server sshd(pam_unix)[29618]: check pass; user unknown
Nov 23 19:14:27 server sshd(pam_unix)[29618]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com
Nov 23 19:14:30 server sshd(pam_unix)[29622]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com user=mailnull
Nov 23 19:14:33 server sshd(pam_unix)[29631]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com user=nfsnobody
Nov 23 19:14:36 server sshd(pam_unix)[29635]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com user=rpcuser
Nov 23 19:14:38 server sshd(pam_unix)[29639]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com user=rpc
Nov 23 19:14:41 server sshd(pam_unix)[29643]: authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= rhost=a2.f5.5646.static.theplanet.com user=gopher
How can we know that how long it takes our server to respond, in terms of Microseconds. Is it take long time while processing an Ms Access database or SQL Server, Sending flash movies to client.
For example, I can accomplish a task while reading data from server database , also I can accomplish it using an image or flash movie.
Which way should be efficient for my visitors, I am using a paid hosting plan.
Also I have another question.
How could I know that a web hosting provider company's server is a fast machine than other company. I have options like "WebHost Company1" & "WebHost Company2"
I host the same website on both servers, while I request some page in a client machine, How could I measure the efficency & speed of the server, I am sure both servers will not send content to client with same speed.
due to any reasons, may be 1 server has more traffic, has slow hardware, has longer route.
Also which technology is faster, ASP, ASP.Net, PHP, coldfusion. Is there some way to measure these facts about a webserver.
In these cases, how could I choose best server. How to made decession about that.
I have a dedicated server specs: AMD 3500+ 64 Bit CPU, 1 GB Ram, 160 GB Sata Drive. For 1 month, CPU load average reaches 40-50 value. This happens about 5-6 times in a day. When I stop httpd service for 30 seconds everything goes normal. I think this is not a DoS attack because it comes systematic, I dont believe no one makes this regularly except bots.
Maybe its a system service or a cronjob but it stops when I turn off httpd service?
How can I be sure about what's making this regularly load?
I also did set up a script which mail me when load average of system goes crazy and restart httpd service. But instant restart is not working to stop load increase.
We've always used open source linux servers up until now. For a variety of reasons we're contemplating adding one windows box.
Is there much practical difference for the average small business between 2003 and 2008?
What's the difference between "authenticated" and "unauthenticated" windows servers?
How is most administration and regular tasks done? I'm used to sshing into my linux servers-- I'm assuming for windows this is gui based? What's the standard software used for this?
Thought of sharing this with all.
Issue:
Php function was returning wrong time. There was a difference of 1 hour between the server time and the php time. Due to this ,most of the functions on the site were not working properly.
Fix :
For checking the php time, put the following code in a file, say time.php
Code:
<?php
$time = time();
$result = date(”Y-m-d (D) H:i:s”,$time);
echo “Current date and local time on server = $result “;
?>
Execute the php script.
Code:
[root@localhost ~]# php -a time.php
Interactive mode enabled
Current date and local time on server = 2017-01-30 (Mon) 18:04:25
To get the server time , issue the following command :
Code:
[root@localhost ~]# date
Mon Jan 30 17:04:25 IST 2017
You can see the difference of one hour between the server time and the php time.
For fixing this, you need to install the PECL timezonedb module.
Code:
[root@localhost ~]# pecl install timezonedb
At the end , you might see the following message :
==========================
Build process completed successfully
Installing ‘/usr/local/lib/php/extensions/no-debug-non-zts-20060613/timezonedb.s o’
install ok: channel://pecl.php.net/timezonedb-2009.6
configuration option “php_ini” is not set to php.ini location
You should add “extension=timezonedb.so” to php.ini
==========================
So , add the line ” extension=timezonedb.so” to the php.ini file and restart apache.
There shouldn’t be any mismatch in time now.
I have a dedicated server that I am renting that appears to randomly respond very slowly for some reason (pings are between 90-4000ms with about 75% packet loss).
This has been happening lately (about once a week for the past 4 weeks) and I thought I had originally found the cause of the problem but it appears I haven't.
Originally, when this problem was happening we were getting an abnormally high about of traffic but a reboot always fixed the issue. I've checked every where I can think of but I cannot find anything out of the ordinary.
ight now we're averaging less than 2Mbps in traffic, the CPU load is less than 0.75, the memory usage is at 55% with no swap being used, Apache connections are normal, no active SSH, FTP, or mail connections, I've restarted all services which had no impact, I've checked the access and error logs but can't see anything out of the ordinary.
I have a ticket open with the data center but I'm trying to figure this out on my own to fix whatever is causing this so I can move my data over to a new server we just got setup over the weekend in a local data center.
How long is a acceptable waiting time? just signed up to Dedishack - yesterday, Monday and been told I need to wait till Thursday.
Acceptable waiting time?
Not in a rush and I am not complaining just curious. First time I have had to wait for a dedicated server should be worth the wait though.
