To be clear i don't mean the wp-config.php admin password for mysql but the wordpress Plesk admin account that is associated with Log in button
For some reason my user has lost his password and is not able to use the Wordpress forgot password - wizard form at the page where you normally logged on.
I have tried to reset the password via Change Account on the WordPress Installation and it came back with the message
Error: Unable to find the specified administrator account in WordPress. Specify the username of your administrator's account in WordPress. This account will be associated with Plesk.
I have tried to add another admin via MySQL with this [URL] ... and that didn't work either.
As the admin user, change the setting for a particular email account called "The maximum number of outgoing email messages" to a value beyond the default. For example if the default is 35, set it to 75. This is common -- often we have customers who send larger quantities of messages than the average user.
Login as a reseller with access to manage the email account and attempt to change any *other* value. For example, you could completely ignore the outgoing mail messages value and change just the Auto-Reply value
Plesk refuses to allow the change and kicks me back to the first tab with the following error:
The value must be in the range 0..35. Only the Plesk administrator can adjust this setting.Click to expand...
We have a website under httpdocs/. We can change/delete files with a ftp user : "ftpold". All is ok. We must create another ftp access for another company which can access only to httpdocs directory (not to logs/, error_docs/...).
So we have create a ftp access in Plesk. But with this ftp connexion, we can not update/delete files ou update rights.
So we decide to change rights on the files/directories under httpdocs with the new ftp access :
httpdocs# chown -R ftpnewsacln *
The is no errors but the files:directories are always with the old ftp user :
when I find the subscription from the admin side of PPA, if I select "Login as user" I've noticed that it is different from actually logging in as the user - for example - "add domain alias" is missing when I login as a customer - but not as an admin... I need my customers to add their own aliases and manage them - how do I add that feature to the client login side?
I believe the product we are using is Parallels Operations Automation.
We have a customer that we want to be able to give the right to unlock user accounts. The only way to do this seems to be to enable "Billing" as one of the privileges. Unfortunately this gives them more access than we really want to. Is there some trick we can use to give this user only these rights?
How do I add aliases to the Full hostname of the plesk server itself? I want the server to listen to 2 more names. Especially for mail, and for migratory purposes (plesk server x is a new one, the name of the old one y needs to become an alias of x later on, etc.). I'm amazed by how hard to find this is, and there is literally nothing on it that I can find!
Of course, I can add aliases via command line, but I have no intentions of having postfix and webserver config be overwritten every time the control panel is used..
I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.
I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.
I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.
My DC put a button on Plesk 12 menu about Purchase domains, i dont went to my customer see this kind of stuff, which file i need to edit to remove this?
just a quick question for those already tried it. I have Horde installed as the webmailer for my Plesk installation. After login in to Horde with an admin account I get update notifications for several of Hordes apps. Is it safe to update them or will it lead to problems with Pleskl?
I have just moved away from Kloxo Hosting, and I am a bit confused as to how I go about setting Client domains to use the (Already Registered) Nameserver Records I have created on the server.
You see, when I create a customer, the template adds the domain with it's own nameservers, ex: (ns.customerdomain.com -> 0.0.0.0) I don't want this to be the case.
What I would like to achieve, is for all my client's to have their NS records pointing at the NS records I already have registered on the server.
The reason for this is, when I submit the registration document to my local registrar, I have to specify the nameserver address for the domain, however, I only have 2 IP's on the server. I cannot glue every customer's domain FQDN to an IP.
I generate the ssl for my customer going into this direction:
Tools & Settings > SSL Certificates > add new
I put the key there its ok until here.
Then I follow this: After adding an SSL certificate to a domain, you need to enable SSL support and select that certificate in the website hosting settings: Websites & Domains > Hosting Settings of this domain > Security.
But the dropdownlist there are not SSL with the name that i create on panel.
I have just looked at the plesk panel log - /usr/local/psa/admin/logs/panel.log - and seen an alarming number of attempts to access plesk using the admin user. i.e.
[2015-02-02 14:53:46] ERR [panel] [Action Log] Failed login attempt with login 'admin' from IP 50.62.148.176
I have fail2ban installed and set up for other things...
I am using CentOS 6.4... I cannot login to the admin page. Showing this message:
Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.
Error log: Doing restart of Parallels Installer... 2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122 2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"
[Code] ....
I have tried this post: [URL] ....
[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all Customer & Business Manager is not installed yet. [root@ns4008757 ~]# /usr/local/psa/bin/sso -g SSO status: on SSO server url: https://XXX.XXX.XXX.XXX:8443 SSO API version: sw:sso:idp:1_0 SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7
After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.
Early on, I use this Plesk under trial license mode and have set the subscription for each domains to 20GB (hard disk) and 100GB (bandwidth).
Later, I sign up for Web Admin Edition. I understand that this version does not have abilities to manage quotas. The issue that I have now, after I entered the activation key (Web Admin Edition), my existing domain's quota remain as it is instead of unlimited.
Please refer to the attachment to see the screenshot....
is there any simple write up or method to change the main server IP in WHM/Cpanel without screwing anything up? I have some new better IPs I wish to use for the servers base IP and accounts but I'm not sure what exactly needs to be changed to make the transfer without breaking anything.
I'm setting up a SAAS service which is built on top of Laravel. To put it simply the service itself knows whether its being called from a sub.example.com or just example.com and serves a correct response accordingly. So going to sub.example.com will use the same index.php file as example.com but the routes and controllers within the application will provide a different response. sub.example.com will show a tenant login page where as example.com will show a new tenant subscription page or something else.
So when someone new subscribes I add a new entry to the database with a subdomain name for them and when a request comes from that subdomain and they are logged in it will show them their information. Easy right.
There is a problem though with setting it up with Plesk. When I add a wildcard subdomain, it will look for /subdomains/sub/ for the files which is a bit problematic since I want it to serve the files from the same place as the domain example.com.
Is there a way to configure that so that regardless of the subdomain it will try and serve the exact same content as my main domain?
We have a lot of server with Plesk Panel 30 domains.We have migrated a website with a 2 Go disk space quota on a virtual server with Web Admin Plesk Panel License. So, we don't have field (or we don't find...) to update this value (or delete it). The website disk usage is now 2.1 Go. Every day, we have an email alert.