We have a website under httpdocs/. We can change/delete files with a ftp user : "ftpold". All is ok. We must create another ftp access for another company which can access only to httpdocs directory (not to logs/, error_docs/...).
So we have create a ftp access in Plesk. But with this ftp connexion, we can not update/delete files ou update rights.
So we decide to change rights on the files/directories under httpdocs with the new ftp access :
httpdocs# chown -R ftpnewsacln *
The is no errors but the files:directories are always with the old ftp user :
I believe the product we are using is Parallels Operations Automation.
We have a customer that we want to be able to give the right to unlock user accounts. The only way to do this seems to be to enable "Billing" as one of the privileges. Unfortunately this gives them more access than we really want to. Is there some trick we can use to give this user only these rights?
I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.
I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.
I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.
I have manually removed a user from the Ubuntu OS. The user isn't present in the Plesk-UI too.On my Vhosts SuexecUserGroup is still set to this non existent user. So the apache can't restart...
Apache message: bad user name xxx Action 'configtest' failed.
Are there corresponding UI-fields in Plesk or can I edit any Plesk-Db-Table to fix this?How is SuexecUserGroup set by Plesk?
I've been messing about a lot recently and I've had to rebuild my VPS template a lot in the past month. For some reason, Plesk is finding user data from a bunch of previous instances, so I've got to a point now where it's saying users exist when they can't be found in the panel interface.
I don't know how my VPS provider's infrastructure works but I'd presume that when I rebuild the server it's a total new instance and no data should carry over.
Is the the user data stored locally, and how would I go about clearing out the obsolete data?
Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?
I use Plesk 11.5.30 on my vServer. I created a new domain with a new web user and /bin/bash (chroot) setting. I can't login with a SFTP connection to this domain only normal FTP connection works. With existing users I don't have this problem.
I have a virtual server linux with Strato. When I have upgrade from 11.5 to 12.0.18 in spanish I have seen that I can´t add a new domain in power user. The user has ilimited domains and I have less that 10 domains. I see the buttom of "add domain" as in 11.5 and appears all the fields to complete, but there is not buttom to accept o decline. There is no problem with alias or subdomain. I have reinstall 11.5 and dissapeared the problem, but when I upgrade again to 12.0 this buttom doesn´t appear.
I'm running a brand new installed VPS with CentOS 6.6 and Plesk 12.0.18. I created a subscription and by default a FTP user is created. However, I cannot login with these credentials. I also created a new user but the same problem presists. I'm 100% sure that the username and password is correct.
Filezilla gives me and 530 Login incorrect. But if I look at the /var/log/secure file, I see this odd message (FTP username = test):
Jan 30 16:01:45 transip proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory Jan 30 16:01:45 transip proftpd: PAM adding faulty module: /lib64/security/pam_stack.so Jan 30 16:01:45 transip proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers Jan 30 16:01:45 transip proftpd[18085]: 127.0.0.1 (x.x.x.x[x.x.x.x]) - USER test (Login failed): No such user found
No such user found, although it is created with Plesk.
I have installed a new SSL cert and tried to assign it to an IP address.
Plesk says "Information: The properties of the IP address .... were changed."
But it seems the SSL cert was not changed.
Running in mysql the following query
select d.name from domains d inner join hosting h on h.dom_id = d.id where h.certificate_id = <id of new cert>; gives:
Empty set (0.00 sec)
I changed the cert for the IP where all my domains are so it should show the domains using that IP/cert. Running the query using the ID of the old cert lists all the domains on that IP/cert.
At some point, not sure when, PHPMyAdmin's (as accessed through the admin panel by clicking on a customer, manage hosting, databases, etc) permissions have changed such that I cannot view, edit or add MySQL routines/procedures. This appears to have occurred system-wide, though I have not checked every database on the server.
Is there a fix to get the permissions set so that I can make these changes again?
I recently changed the main domain url from website.com to www.website.com, this resulted in 404-errors when i navigated to wordpress...
I found a solution on the internet and updated the records with phpmyadmin [URL] ....
When I click on Login at the the WordPress Installations I'm still being navigated to the old website url. It supprices me that there is no option to change it on Plesk level after wordpress is deployed.
How can i change or update the wordpress path once it is installed in Plesk?
I'm using CentOS 6.2, maybe there is a config file or an database for Plesk?
I dont find where or how can I change default mailbox size, traffic and disk space for each domain in Plesk 12 Web App Edition, I only have unlimited by default.
I am trying to move a particular domain to a different subscriber but am getting an error. I haven't had any problems with this function before.
Code:
Warning: Some problems were encountered when attempting to assign some of the subscriptions to a new owner.Unable to continue subscription transfer: this subscription requires more resources than can be provided by the new owner's provider.
Warning: Unable to continue subscription transfer: this subscription requires more resources than can be provided by the new owner's provider.
All of the resources it shows before and after the transfer are the same. What it is referring to?
I've looked a good amount of time trying to change/find where its stored. I've looked in var/qmail and there is no alias folder..We're running postfix/dovecot ....
I'm trying to copy a backup from the FTP server to the production server but I don't have enough space in the tmp folder.
There is a way to change where the backups are temporary until the hole backup is on the server? In case the only thing to do is to change where the tmp folder is mounted. This is a production server, I won't like to do it without knowing all the steps.
