Plesk 12.x / Linux :: FTP Does Not Work

Mar 2, 2015

I set a new Plesk 12 server (Debian 7.8) and migrate some domains from a plesk 11.0.9 server.After this, FTP does not work. I can connect but I receive this error:

Error:The data connection could not be established: ETIMEDOUT - Connection attempt timed out..And no list of folder or files found. Not one domain, any domain.I restart xinetd and fil2ban but still same problem. Via control panel I can see the files but not via FTP.

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Plesk 12.x / Linux :: Domain For Second IP Does Not Work

Feb 5, 2015

For a Magento shop I want assign a dedicated IP to a domain. When I choose this second IP in “Subscriptions” --> Change Hosting Settings” and then select this IP under “Tools and Settings --> IP Addresses” as dedicated (or shared too) for this domain, calling the domain results in the Webserver´s default Plesk Page.

The Shopsite is not shown, but was working well with the shared standard IP.

Calling the IP directly with the browser shows the start page of the shop in raw HTML ( no CSS ).

Choosing a link results in a “Not found” page.

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Plesk 12.x / Linux :: None Of Webmails Work

Jun 27, 2015

I'm running Ubuntu LTS 14 with Plesk 12 installed and I registered an domain name under subcriber/customer on my Plesk panel and I created a mail which was already registered under that name in the old server from which I removed the domain completely. I have installed Roundcube and Horde from Plesk installer, and at the avalaible webmail services are shown: Atmail,Roundcube and Horde all activated and avalaible. I try to choose one of them for the email but none of them works. When I try to access the webmail from the address: URL....it shows me default Plesk page. From the address: URL.... it says not found. The same for Horde and Atmail.

Its very weird because the same webmails services are working correctly under my main webspace with other domain: URL....I've tried changing something to the default plesk page from the file manager and it works so the domains seems to be connected with the server properly.

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Plesk 11.x / Linux :: SSL SNI Does Not Work For Domains

Oct 15, 2014

I have multiple domains on a single IP address and many require SSL Certificates.

I have enabled SNI in /etc/psa/psa.conf so it now says "SNI_SUPPORT true" as it was originally set to False. Setting this to TRUE then enabled the SSL option in 'Websites & Domains'.

I then purchased and installed the SSL Cert and activated it in the domain settings. On a dedicated IP address, this would work.

When I checked the certificate. it was not using the assigned SSL cert, instead it was using the Servers default certificate (plesk) that is assigned to the shared IP address.

When I check, I get the error message: "[warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name"

I then rebooted the server and it made no difference. I changed the domain to a spare dedicated IP address, and the SSL Cert was certified correctly (it used the correct SSL Cert). When I changed it back to the shared IP address, it reverted back to the shared IP address' SSL cert. So the new SSL Cert was being ignored.

For info: currently running 11.0.9 on Centos 5 and I'm testing this with latest IE, FF, Chrome so it accepts TLS Server Name Indication.

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Plesk 12.x / Linux :: Roundcube Does Not Work

Dec 11, 2014

I installed Roundcube in Plesk 12 through the link: URL....But it doesn't work. I adjusted the mailsettings for a domain to use Roundcube. With the fresh created emailaccount and you click on the webmailicon, it loads the following url but the page does not exists: URL....Aren't there any instructions for using RoundCube with Plesk? After adding Roundcube as an component are there more steps involved to get Roundcube up and running with plesk?

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Plesk 12.x / Linux :: Getting Slave DNS Manager To Work

Apr 25, 2015

I've got a Plesk 12 server with the "Slave DNS Manager" extension installed.I've also got a CentOS 7 server that I would like to set up as a slave DNS server.I've installed BIND on the slave server and opened ports 53 and 953.I've followed the instructions on this page but I can't seem to get a link between the two servers: URL....

I've also tried the config that the Plesk panel provides like the case in this thread, I get the same results: URL....

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Plesk 12.x / Linux :: Upgrade And Install Won't Work

Nov 19, 2014

I can't install or remove anything. when i click on continue it's just refreshes the page and come backs to the list.

I have checked error log and the latest error log is ERR [panel] Specified column "isAllowed1 is not in the row.

And i don't think this error related to the problem. When I click on continue it does not create any line in the error log.

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Plesk 11.x / Linux :: Try To Update 11.5 To 12.0.18 But KB Doesn't Work

Sep 22, 2014

I try to follow this: KB: Customer & Business Manager stuck on post-upgrade processing like the warning tell me to do:

Code:

Parallels Panel pre-upgrade check...
WARNING: SSO start-up script has wrong execution priority. Please, check [URL] .... for more details.

But I try to proceed the first step (for Centos 6.5):

Code:

[root@mydomain conf.d]# for i in `find /etc/sw-cp-server/applications.d/ -type f -name *sso-cpserver.conf`; do mv $i $i.moved.kb.112666; done
[root@mydomain conf.d]# rpm -q sw-sso | xargs rpm -e --nodeps --justdb
[root@mydomain conf.d]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
Doing restart of Parallels Installer...

[code]....

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Plesk 12.x / Linux :: Plus Addressing With Dovecot Does Not Work

Feb 3, 2015

I did the following configuration:

Postfix
in the /etc/postfix/main.cf I added the following configuration parameter
recipient_delimiter = +
Managed a sieve script in webmail which contains the following:
1: # Sieve Filter
2: # Erzeugt von Ingo (http://www.horde.org/apps/ingo/) (03.02.2015, 02:53:39)
3: require "fileinto";
4: # Plustest
5: if address :all :comparator "i;ascii-casemap" :contains "To" "+plustest" {
6: fileinto "INBOX.plustest";
7: stop;
8: }

I created a folder in my INBOX with the name plustest, now I sent me an email from an outside freemail-account to see if it works. In the logfile /var/log/maillog I can see the following entry:

Feb 3 15:06:25 mail postfix-local[18290]: cannot chdir to mailname dir <name>+plustest: No such file or directory
Feb 3 15:06:25 mail postfix-local[18290]: Unknown user: <name>+plustest@<dom.tld>
Feb 3 15:06:25 mail postfix/pipe[17708]: 0ECAF4C1B3: to=<name+plustest@dom.tld>, orig_to=<aliasname+plustest@dom.tld>, relay=plesk_virtual, delay=0.61, delays=0.52/0/0/0.09, dsn=2.0.0, status=sent (delivered via plesk_virtual service)

I changed my real name to <name> and my domainname to <dom.tld> in this post.

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Plesk 11.x / Linux :: Php5.4 On Subdomain Won't Work?

Nov 18, 2014

I trying to setup php5.4 on a Plesk 11.0.9 server using this guide:

[URL]

It works without problems but I can't get it to work on a subdomain.

As far as I know, the only difference should be the path in the vhost.conf. I changed that to match the path to the subdomain, restarted apache but it still won't start php5.4

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Plesk 12.x / Linux :: Fail2ban Does Not Work After Upgrade To 12.0.18?

Jun 30, 2014

Since upgrading to 12.0.18 Update # 5 fail2ban stopped working.

Code:
[nimda4597@xxxx fail2ban]# service fail2ban status
fail2ban-server (pid 1881) is running...
Status

[Code].....

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Plesk 12.x / Linux :: PHP As FastCGI Doesn't Work With Suexec

Jul 2, 2014

We have updated our Plesk 10.4.4 to 12.0.18. We want to use PHP with FastCGI (Apache) and get always the following suexec - error:

command cgi_wrapper not in docroot (10004)

We use CentOS 6.4

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Plesk 12.x / Linux :: How To Connect Nginx To Work With Directory

Dec 12, 2014

How to connect nginx to work with directory web_users for some virtual host?

This directory contains two accounts (user1, user2) with a large amount of static content (files .jpg), the downloaded web users themselves. At the moment they are processed by Apache, which causes an additional load on the server.

In hosting configuration for virtual host "domain.tld" set:

document root: httpdocs. (That is, the "httpdocs" and "web_users" directories are on the same level).

In the web server configuration settings (in additional nginx directives) i can't use the directive "server" (refuses to save), where you can specify the location of the additional "document root" for nginx.

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Plesk 12.x / Linux :: Do Clients SSL Certificates Work For Mail As Well?

Mar 23, 2015

I am wondering whether client SSL certificates work for mail as well as their website?

Can it work over SNI or by dedicated IP or both? Does Postfix even have SNI support...

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Plesk 11.x / Linux :: Suspending Accounts Doesn't Work?

Aug 5, 2014

I have setup my dedi server with Plesk, and I have added my own domain to the plesk system, now when I try to suspend the account, it still displays the uploaded html documents in the browser, everything else like the FTP and panel logins get suspended, but plesk doesn't display the default page, it just continues to serve the pages?

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Plesk 11.x / Linux :: Domain Keys Won't Work After Migration

May 24, 2013

Recently I migrated my server from CentOs 5 to CentOS 6.4, while using the migration manager from plesk 11.0.9 (the migration was between the same plesk version).

I used rsync first, which caused some trouble, but without it, the migration process worked fine.

Unfortunately, if I create new domains now, they won't get any domainkey DNS entries anymore and under /etc/domainkeys no keys are created for the new domains.

Nothing I tried did work so far, which was resetting the DNS template, turning on and off the domainkeys setting, nor did calling "/usr/local/psa/admin/sbin/mchk --with-spam" resolve the problem.

For the existing domains, domainkeys work fine, but I can't find any errors how I can fix my plesk installation to generate domainkeys for new domains.

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Plesk 12.x / Linux :: Secure Connection To Mailserver Won't Work

Feb 17, 2015

I'm using plesk with CentOS 6.6 and the postfix/courier mail services...I tried to connect an existing mail account with a mail program like thunderbird. But I'm not able to connect to it, except when I'm using "no connection security"...So I tried, if manually contacting the POP3s Port is working:

Code:
openssl s_client -ssl3 -host mail.domain.de -port 995
with the following result:

Code:
CONNECTED(00000003)
write:errno=104
---
no peer certificate available
---
No client certificate CA names sent

[code]....

the same results come for trying to connect to port 465 (ssmtp) and 993 (imaps)port 443 (https) seems to work fine..i already checked if the corresponding certificates exist (e.g. /usr/share/imapd.pem) and filled with the standard certificate informtaion given by plesk checking openssl on the server gives the following result:

Code:
# openssl version
OpenSSL 1.0.1e-fips 11 Feb 2013

is there anything I have missed to configure?

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Plesk 12.x / Linux :: FTP Login Suddenly Does Not Work Anymore

Jun 8, 2015

I have a freshly installed Plesk 12 on CentOS 7.

FTP logins worked fine yesterday. Today I get a 530 Login incorrect.

I think the only change since yesterday was a server reboot.

/var/log/secure tells me that /etc/ftpusers is missing

Code:
Jun 8 00:33:19 macbook proftpd: PAM unable to dlopen(/usr/lib64/security/pam_stack.so): /usr/lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jun 8 00:33:19 macbook proftpd: PAM adding faulty module: /usr/lib64/security/pam_stack.so
Jun 8 00:33:19 macbook proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers

What went wrong, what would be the solution?

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Plesk 12.x / Linux :: Does Multi-PHP Feature Work With Cloudlinux OS

Apr 20, 2015

I am using Cloudlinux OS ( Centos 6 ) and do not see the option to Add the Multi-PHP Versions ?

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Plesk 11.x / Linux :: Php Mail Function Don't Work And No Configuration Menu?

Mar 9, 2014

I'm experiencing some issue with the php function mail(). No mails can get out and no errors from php. Is there any menu where we can parameter this php function ? Do I need to check up some services ?

CentOS 6.5 with Plesk 11.5
Fresh install

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Plesk 12.x / Linux :: Sieve Does Not Work After Upgrade To 12.0.18 And Installing Dovecot

Dec 1, 2014

i use Plesk on a vserver which was offering it in version 11.x, i upgraded to 12.0.18, then i installed Dovecote on the panel. Everything went fine. Mail server is working.BUT sieve does not allow me to login and create filters.I tried telnet against 4190, and it works:

Connected to mail.xxxxxxxx.xxx.
Escape character is '^]'.
"IMPLEMENTATION" "Dovecot Pigeonhole"
"SIEVE" "fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date ihave imapflags notify"
"NOTIFY" "mailto"
"SASL" "PLAIN LOGIN DIGEST-MD5 CRAM-MD5"
"STARTTLS"
"VERSION" "1.0"
OK "Dovecot ready."

But when i use my sieve plugin for thunderbird OR access plesk's webmailclient Roundcube opening the filter module, it doesnt work. On Thunderbird i see the loading animation, thats it. On Roundcube it says "Unable to connect to sieve server".

Looks like something is missing. I can definitely access 4190 on my server from anywhere. So no firewall issue. I didnt change anything on configs, since plesk is handling it.Roundcube log doesnt give me anything. I dont even see logs added (to syslog or mail.*) while i try to connect.

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Plesk 12.x / Linux :: Unable To Get Fail2Ban SASL Filter To Work

Dec 3, 2014

I'm getting the following attempts every few minutes, I'd to put a stop to it with Fail2Ban but so far I've been unsuccessful. I get no IP bans in the Fail2Ban panel in Plesk 12.

Dec 3 23:24:14 XXX postfix/smtpd[2535]: warning: ca215.calcit.fastwebserver.de[146.0.42.84]: SASL LOGIN authentication failed: authentication failure

/etc/fail2ban/filter.d/sasl.conf
# Fail2Ban filter for postfix authentication failures
#
[INCLUDES]

[Code]....

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Plesk 11.x / Linux :: Install Anti Virus And Get It Work With Panel?

Nov 9, 2012

I like to use an other virus software for scanning mails. e.g. clamav I found an old HowTo on [URL] .... but this not work with panel 11.

Is it possible to use an other antivirus software like clamav, sophos, eset, or ... ?

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Plesk 12.x / Linux :: Sendmail (linked Function) Doesn't Work

Jul 2, 2014

since my Update up to plesk 12

at the moment none of my websites can send E-Mails via sendmail :-(

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Plesk 12.x / Linux :: After Clean Install / Key Doesn't Work Anymore

Aug 31, 2014

I have a fully working clean installation of Plesk 12 + updates (CentOS 6.5 x64). Previous installation was a test and was working just fine with the license file.Today I did a clean install. When I tried to restore my original key file (Parallels Plesk Panel 10.x/11.x and Later 100 Domains w/1 yr SUS) I get the following error:

Code:
ERROR: bad arguments (key_upload.php:76)

As result I'm not able to create domains and start using the server/panel.

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Plesk 11.x / Linux :: Upgrade BIND Must Be Restarted At Reboot To Work

May 20, 2014

Recently upgraded to Plesk 11.5 & upgraded to the latest CentOS kernel. Whenever I reboot the server DNS services do not work, can't view any websites hosted on the server etc.

Once I either restart BIND through Plesk Panel or

Code:
# service named restart

Everything works perfectly.

My var/log/boot.log shows named started [OK]

When I run

Code:
# service named status

Immediately after reboot everything looks normal, despite not resolving DNS until restarted.

I ran

Code:
# ceckconfig --list

And both httpd & named services are displaying all 'off' on every runlevel. But, obviously named service is starting automatically, maybe by psa?

Should httpd & named be listed as on, is this the problem?

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Plesk 12.x / Linux :: SSH Access (user Based) Doesn't Work?

Jun 16, 2015

For the first Time now i was trying to grant a User SSH Access via Plesk Panel (chrooted/non chrooted), but it doesnt work out really .. Abonnement > Edit Permissions > Allow Access chrooted (or non chrooted doesnt matter) doesnt change anything when im trying to Login with the created System User by Plesk. Login doesnt work!

Regular SSH Login as root works as always without any problems, but even via "su user" it doesnt works.

Till now I didn't had any Problems with my VPS Setup based on Centos 6.6 and Plesk 12.0.18 #50.

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Plesk 11.x / Linux :: Roundcube Webmail Doesn't Work After Upgraded From 11.5.3 To 12

Apr 11, 2015

I updated two days ago the Plesk panel from the Panel itself and it was succesfully but at webmail URL which it appeared one error about default.inc something but after I did refresh some times it disappeared now it doesn't show anything. I tried removing and reinstalling roundcube but still doesn't work..

Here are my logs from /var/log/plesk-roundcube/errors
[09-Apr-2015 14:50:36 UTC] PHP Warning: finfo_file(/usr/share/psa-roundcube/installer/images/roundcube_logo.png): failed to open stream: No such file or directory in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_mime.php on line$n line 754

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Plesk 12.x / Linux :: Joomla Application Won't Work With Default Components

Jul 5, 2014

Joomla now requires PHP 5.3.10 or above but PHP 5.3.3 is installed. I rely almost exclusively on Plesk to keep the server components up to date and now I can't update my Joomla websites. I tend to avoid working at the command prompt, which is why I lease Plesk. I see that Plesk supports dual (or multiple) PHP versions, but the panel doesn't seem to deploy other versions. Does Parallels plan to allow customers to install multiple versions of PHP from the control panel so that PHP won' break legacy software but the newer apps will be able to run also?

(IMHO a better solution would have been for PHP 5.4 to be fully backward compatible)

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Plesk 12.x / Linux :: Domains Work And Then Show Default Page?

Jul 23, 2014

I have added name servers and they should be propagated fully as I created them 3 days ago.

The issue is that the domain using these name servers loads fine and then after awhile it goes back to the Plesk default page.. Then after awhile it shows again, etc. I have run reconfiguration command, have restart bind and Plesk. Not sure what else I can do.

This is sort of a test domain I wanted to get working before switching my main sites to these name servers.

domain is webdevoman.com

nameservers are ns1.talkdevelopment.org and ns2.talkdevelopment.org

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Plesk 11.x / Linux :: IMAP Connection - Account Doesn't Work

May 2, 2012

One of my customer has a imap account installed on a Ipad, Iphone, Mac... Server : Plesk 10.4.4 (Centos).

Alternately, the account connection doesn't work ("impossible to connect to imap.xxx.com...").

I've modify imap file with this :

MAXDAEMONS=80
MAXPERIP=40

And after "service courier-imap restart".

But there is always the problem...

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