Plesk 12.x / Linux :: Installing Joomla - Wrong Version Of PHP / Can't Allow SSH

Aug 18, 2014

I'm new to Plesk - I've inherited a web site for a local social club so have just been handed login and password. I believe I have version 11.0.9 and as I can see mention of an Apache webserver I'm guessing its linux.

So - I want to redesign and use Joomla so I can share the content updating with others.

I can't install Joomla as I have PHP 5.1 and need 5.3. I have no 'server' or any sort of option I can find (and I've looked everywhere!) to find a command line or somewhere I can run things.

When I try to allow SSH access the option says Forbidden and there is no option to change it.

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Phpinfo Shows Wrong MySQL Version

Mar 25, 2008

I have recently upgraded MySQL to 5.25

However, when I run phpinfo, I see the following:

mysql
MySQL Support enabled
Active Persistent Links 0
Active Links 0
Client API version 4.1.21
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib/mysql -lmysqlclient

mysqli
MysqlI Support enabled
Client API library version 4.1.21
Client API header version 4.1.20
MYSQLI_SOCKET /var/lib/mysql/mysql.sock

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Installing Joomla And A Forum On One Database... Will That Run Slow

Dec 9, 2007

Usually I install every single PHP application on a new database. But I was thinking of installing a Joomla website and a SMF forum on one database with different table suffixes. Whether I install them in the same database or a different database, they will still be on the same host.

So does it make any difference to put them in different databases or should I just put them in one database?

The site/forum is for a little WoW guild website and it might get maybe 30ish visitors a day.

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Plesk 12.x / Linux :: Install Joomla Via XML-RPC API

Aug 18, 2014

I trying to install Joommla via XML-RPC API. (Plesk version : 12.0.18 Update #13 - API version : 1.6.6.0)

Here are my methods
1. get Package list
2. download package
3. install package

if I try with Wordpress, I don't have any problems.

With Joomla : step 2 : I've got this message in log file :
ERR [panel] Error during package add to repository: Add-ons for APS packaged web apps are not supported.
ERR [apscatalog] Error during downloading package from APS Catalog: Add-ons for APS packaged web apps are not supported.
ERR [panel] Task failed: id=95, pid=21231, type=aps-download, error=Add-ons for APS packaged web apps are not supported.

If I install via http admin interface, install works.

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Plesk 11.x / Linux :: Error Installation Joomla App

May 27, 2014

I get this error by installing joomla attached...

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Plesk 12.x / Linux :: Unable To Install Joomla App

Sep 5, 2014

I have installed this several times on my server without issue and 24 hours after setting up one successfully I am no longer able to install any. Upon installation I keep getting this error message and to my knowledge nothing has been changed with the setup of the server.

Code:
Error: Installation of joomla at http://webaddress.co.uk/httpdocs failed. Non-zero exit status returned by script. Output stream: 'PHP Warning: fopen(/var/www/vhosts/webaddress.co.uk/httpdocs/httpdocs//configuration.php): failed to open stream: No such file or directory in /usr/local/psa/var/apspackages/apscataloggi4T1a.zip93a52a9b-e8bb-df/cache/scripts/file-util.php on line 15 '. Error stream: 'PHP Warning: fopen(/var/www/vhosts/webaddress.co.uk/httpdocs/httpdocs//configuration.php): failed to open stream: No such file or directory in /usr/local/psa/var/apspackages/apscataloggi4T1a.zip93a52a9b-e8bb-df/cache/scripts/file-util.php on line 15 '.

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Plesk 12.x / Linux :: Joomla Application Won't Work With Default Components

Jul 5, 2014

Joomla now requires PHP 5.3.10 or above but PHP 5.3.3 is installed. I rely almost exclusively on Plesk to keep the server components up to date and now I can't update my Joomla websites. I tend to avoid working at the command prompt, which is why I lease Plesk. I see that Plesk supports dual (or multiple) PHP versions, but the panel doesn't seem to deploy other versions. Does Parallels plan to allow customers to install multiple versions of PHP from the control panel so that PHP won' break legacy software but the newer apps will be able to run also?

(IMHO a better solution would have been for PHP 5.4 to be fully backward compatible)

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Installing A Different Version Of Gcc

Jan 4, 2008

I am having a problem with a specific program im using and the developers are telling me that there is an mmap bug with the gcc version of centos 5.1 possibly including the libstdc++ libraries.

I have everything updated so my only recourse right now is to try a different compiler.

Is it possible to install a different version of gcc along with the one that comes with the distro?

I remember way back I tried to change gcc versions and all hell broke lose, almost everything was dependent on distro gcc.

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Plesk 12.x / Linux :: Folder Permissions / Joomla Installer - Could Not Copy Setup File

Mar 17, 2015

Ok, new to Plesk, trying to move from ispconfig. So I have Plesk 12 running on Centos 6 64bit in a VPS. I figured out how to upgrade PHP and now I have installed my first website. The website is joomla based but I am getting the below error when installing components:

Warning
Copy failed.

JInstaller: :Install: Failed to copy file /var/www/vhosts/virtual-sim-racing.com/httpdocs/home/tmp/install_55081e65af5fe/pkg_kunena.xml to /var/www/vhosts/virtual-sim-racing.com/httpdocs/home/administrator/manifests/packages/pkg_kunena.xml

Package Install: Could not copy setup file.

This suggest to me a permissions issue - but what to do with it. I have checked all of the relevant Joomla folder permissions and they are all showing as writeable, so it looks like something outside of that?

I don't want to have to stick with ispconfig much longer ...

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Plesk 11.x / Linux :: Wrong Default Domain?

Dec 5, 2014

I recently set up an eas and autodiscover sub-domains on my main domain (eg myserver.com) running Plesk, Webmail etc, and is the default website for the ip.

So it should be..

myserver.com (not SNI default for IP)
eas.myserver.com (SNI)
autodiscover.myserver.com (SNI)

But I notice the actual default site (non SNI) is the sub-domain autodiscover.myserver.com.

I checked in

Plesk -> Tools & Settings -> IP Addresses

and that was set correctly, so I tried to change it and back again, then...

/opt/psa/admin/bin/httpdmng --reconfigure-all

Neither worked.

I'm running Ubuntu 12.04.5 LTS and Plesk 11.5.30 #48 (the latest MU)

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Plesk 12.x / Linux :: Wrong Permissions After Migration?

Sep 5, 2014

I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:

When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.

When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!

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Plesk 11.x / Linux :: FTP - Wrong Folder And File Permissions

Nov 15, 2013

I have a problem where every folder I ftp onto the server gets given a 700 permission and every file gets a Zero permission. Most of the sites I am adding to this server will be WordPress sites and most of the folders I want to have a permission of 755 and for the files a permission of 644 so my question is how do I change the settings so that any new files ftp'd onto the server get the permission 755 and files get the permission of 644 ?

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Plesk 12.x / Linux :: Wrong Calculation Of Disk Usage

Mar 12, 2015

I'm running Plesk 12.0.18 on Centos 7, recently I've got emails from backup service stating that it could not complete the backup due to insufficient space available on disk. Normally I have plenty of disk space available so I check the disk using the command

df -h

Filesystem Size Used Avail Use% Mounted on
/dev/root 20G 2.3G 17G 13% /
/dev/md2 91G 82G 4.4G 95% /var

it seems that /var has been growing up a lot,
but if I run the command
du -sh /var
I get a total size of 5.7G (not 82G as stated before)

is Plesk calculating the wrong size or it's me using the wrong commands?

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Plesk 11.x / Linux :: Wrong Server Nginx Config

Dec 5, 2014

I have plesk11.5 and found a big security bug in my script because plesk11 do a strange behavior:

[REMOTE_ADDR] => 95.*.*.*
[SERVER_PORT] => 80
[SERVER_ADDR] => 91.*.*.*
[SERVER_NAME] => domain.com
[SERVER_SOFTWARE] => Apache

[REMOTE_ADDR] => 2003:67:4b4b:*
[SERVER_PORT] => 80
[SERVER_ADDR] => 127.0.0.1
[SERVER_NAME] => domain.com
[SERVER_SOFTWARE] => ApacheClick to expand...

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Plesk 11.x / Linux :: Administrator-email Sent To Wrong Address

Jul 9, 2014

This is on Ubuntu 12.04 with Plesk 11.5.

I set this up for someone, and temporarily changed the email for the administrative account to my address.

I have since changed this back to the original email, but Plesk keeps sending the administrative emails to my account.

I've pretty much grepped through the entire server for my email in order to stop it sending me emails, but I can't for the life of me find out why it keeps sending these emails to me.

How do I make Plesk send these emails to the right email-account?

The server is using Qmail.

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Plesk 12.x / Linux :: Two Version Of PHP

Nov 6, 2014

I have installed a version of php (v5.4). My Web run correctly before and now not. My web is Joomla 2.5. I recived this error:Fatal error: Class 'JConfig' not found in /var/www/vhosts/*********/httpdocs/includes/framework.php on line 56.

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Plesk 12.x / Linux :: Redirect From Http To Https Wrong Hostname?

Nov 28, 2014

the hostname is www.domain.com also in the serversettings of plesk. When we go to http://www.domain.com:8443 we become redirected to https://www:8443. The only way to connect to plesk is to use https the redirect from http doesnt work.

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Plesk 11.x / Linux :: Additional Domain Pointing To Wrong Directory?

May 30, 2014

i'm running the latest version of Plesk 11 on a Ubuntu 12.04 system.

We have a customer with a domain and this customer added other domains to his account.

now, 2 domains are not working, he created the as usual, Plesk created the directories under /vhosts/domain.com/domain1.com and the vhosts.conf are also correct.

when i'm opening the domain in the browser, i get the following error message:

The requested URL /var/www/vhosts/domain.com/index.php was not found on this server.

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Plesk 11.x / Linux :: Webmail Horde - Showing Wrong Time

Jul 11, 2014

I have a problem with webmail (horde). Horde Webmail show the wrong time, 2 hours to late. It look like that horde show the UTC time, but not the CEST "Europe/Berlin" of my server. I can change that over "preferences" -> "global preferences" -> "locale and time" and change "Your current time zone" from "Default" to "Europe/Berlin". This will now show the correct time (timezone), but this is not the solution because this will do all webmail users.

How can i change the default timezone in Horde?

Output from shell

#my timezone and this will show in all things but not in webmail horde
[root@www /]# date
Fr 11. Jul 17:32:14 CEST 2014

#this time look like the default time in horde
[root@www /]# date -u
Fr 11. Jul 15:33:31 UTC 2014

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Plesk 12.x / Linux :: Greylisting Filter Wrong HELO Hostname

Sep 23, 2014

Seems this started when upgrading to a version of 12. It was working a few days ago and only seems to affect mailing lists. I found a google Cached thread here where Igor was assisting some folks as late as Aug 4 and referenced this was "reported to development (PPP-10678 for your reference)" it seems the forums on Parallels changed or something because several Google links are not working and resulting in having to used cached results for the two links below.

I am able to disable SPF and the e-mails go through just fine however this was working with SPF enabled before a recent upgrade.

Page 1
[URL] ....

Page 2
[URL] ....

This is the error message displayed in /var/log/maillog
Sep 24 01:38:35 controlpanel postfix/smtpd[3725]: connect from localhost[127.0.0.1]
Sep 24 01:38:35 controlpanel postfix/smtpd[3725]: D565017C013E: client=localhost[127.0.0.1]
Sep 24 01:38:35 controlpanel greylisting filter[3899]: Starting greylisting filter...

[Code] ....

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Plesk 11.x / Linux :: Possible To Have 2 Version PHP On Server?

Jan 25, 2015

Are that possible to have 2 version on my server?I upgrade from 5.3 to 5.4 yesterday but 2 site is down after upgrade of php.And i need 5.4 for 1 site and 5.3 for this other.

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Plesk 12.x / Linux :: Update Php Version?

Jan 10, 2015

I've tried a few times to update php on my server from version 5.3 to the latest 5.5 however it keeps conflicting with apache2 that's installed and I ended up having to re-install everything as I accidentally deleted Plesk attempting to fix it.

Ideally I'd rather just run nginx with php-fpm without apache but it's not as straightforward anymore with plesk and how to go about updating PHP?

I've got a clean install of Parallels Plesk v12.0.18_build1200140606.15 running on Ubuntu 12.04.2 LTS.

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Plesk 12.x / Linux :: Mailman / Envelope-From Set Wrong For Messages To List-owner

Jan 14, 2015

apparently Envelope-From, Sender and Errors-To headers are set to a wrong address for messages from mailman to the list-owner. This is particularly true for mails like 'message requires approval'.

It seems like the plesk<->mailman magic results in all list-domains being written to the end of /var/lib/mailman/Mailman/mm_cfg.py in the following format: add_virtualhost('list.DOMAIN').This in return results in mail headers Envelope-From, Sender and Errors-To of mailman system mails like described above being set to mailman-bounces@DOMAIN, where DOMAIN is the one from the last add_virtualhost entry.

In my opinion, this obviously is a bug. Maintainance mails from mailinglists have wrong headers set, often with a domain that belongs to a completely different customer than the mailinglist.

I found the following discussion on mailman-users mailinglist from 2008 which discusses the same issue - also a plesk setup: URL....

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Plesk 12.x / Linux :: Migration Fails - Wrong Syntax For Command Parameter

Jul 15, 2014

We're trying to migrate a Webspace from a 11.5 to a 12.0.18 Plesk host using the Migration Manager. The Webspace contains 4 domains. The main domain of the webspace gets migrated fine, however, all of the "child" domains fail with the following error:

Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create webspace-domain.ch -webspace-name child-domain.ch -do-not-apply-skeleton -notify false -guid 733c0e02-4b75-4f73-8421-03b23051d65d -creation-date 2013-06-06 -skip-plan -ignore-nonexistent-options failed with return code 1.

Stderr is
Wrong syntax for command's '-webspace-name' parameter. 'webspace-domain.ch' does not match the pattern '/^[[:alnum:]]([[:alnum:]-]{0,61}[[:alnum:]]){0,1}(.[[:alnum:]]([[:alnum:]-]{0,61}[[:alnum:]]){0,1})+$/iu'.

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Plesk 12.x / Linux :: Uninstall PHP 5.4 Multiple Version

Aug 26, 2014

I tryed install multiple-php version in my Plesk 12 on CentOS 6.5 using Plesk KB but it doesn't work very well so I installed php-panda and it works fine but I want uninstall the php 5.4.31 version that fail but leaving the no-atomic old version. How can I do that? I know that is installed in other directory.

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Plesk 12.x / Linux :: Show Wordpress Version?

Nov 13, 2014

how can i show in putty during ssh session the version of wordpress used for a specific domain ?

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Plesk 11.x / Linux :: Upgrade MySQL To At Least Version 5.6.5

Sep 22, 2014

I'm still using Plesk 11.5.30 and MySql 5.5.39. That was discribed here how to update. But i need to have a MySql 5.6.5 (minimum) for some software (This version is over 2 years old). I'm using CentOs 6.5. and PHP 5.4.33

how to do this, whitout breaking plesk 11.5.30??

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Plesk 11.x / Linux :: PHP-FPM / Nginx And Multiple Version Of PHP

Dec 17, 2014

I installed Nginx and PHP-FPM through the Plesk Autoinstaller.It works well with the default PHP version installed originally with the CentOS 6 system (5.3.3). I also installed manually following your KB [URL] .... additional versions of PHP. It works well, and I can use those additional versions through the Plesk UI.

Therefore, I was wondering how to use them with PHP-FPM? As when I activate a domain for Nginx with PHP process (PHP-FPM), it switches the PHP version to 5.3.3 and I can't change this parameter.

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Plesk 12.x / Linux :: Cannot Install Version 12.0.18 On CentOS 6.6

Dec 5, 2014

I have new Linux server with CentOS 6.6 on it. I have tried to install Plesk version 12.0.18 on it.

During installation process from http://autoinstall.plesk.com/plesk-installer shell script I'm getting error:
START Bootstrapper 12.0.18 prep-install for BASE AT Fri Dec 5 19:09:44 CST 2014
***** problem report *****
ERROR while trying to SMB database not created
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again
STOP Bootstrapper 12.0.18 prep-install for BASE AT Fri Dec 5 19:10:01 CST 2014: PROBLEMS FOUND
START Bootstrapper 12.0.18 prep-install for BASE AT Fri Dec 5 19:15:46 CST 2014

When I have tried to run command:

# /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair

I'm getting errors:

---TRANSACTION 0 0, not started, process no 32603, OS thread id 139715979196160
MySQL thread id 38, query id 7054 localhost admin
SHOW ENGINE innodb status
--------
FILE I/O
--------
I/O thread 0 state: waiting for i/o request (insert buffer thread)

[Code] ....

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Plesk 11.x / Linux :: Warning When Try To Upgrade To Version 12.0.18

Feb 27, 2015

When I click upgrade now at the plesk panel I get following error:

Parallels Panel pre-upgrade check... WARNING: The proftpd FTP service will fail to start in case the support for IPv6 is disabled on the server. Please check [URL] .... for details.

Is it safe to proceed? I guess it shall be automatically?

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Plesk 12.x / Linux :: Postfix - Mails Sent Through Sendmail Binary Blocked Because Of Wrong HELO

Jun 23, 2014

My server is using Centos 6.5... I updated from Plesk 11.5 to 12 last week and postfix to 2.8.17.

Since then, all mails sent using the sendmail binary (notifications, mail forwards...) are being rejected with a wrong HELO hostname: localhost.

It seems that sendmail is using locahost as a HELO tag which is not accepted. Here is the following error:

Code:

Jun 23 14:23:20 ns395167 plesk sendmail[29817]: handlers_stderr: SKIP
Jun 23 14:23:20 ns395167 plesk sendmail[29817]: SKIP during call 'check-quota' handler
Jun 23 14:23:20 ns395167 postfix/pickup[29480]: B94BC6AA20A6: uid=0 from=<root@curuba.fr>
Jun 23 14:23:20 ns395167 postfix/cleanup[29507]: B94BC6AA20A6: message-id=<20140623122320.B94BC6AA20A6@ns395167.ip-176-31-117.eu>

[Code] .....

Here is my postconf -n content:

Code:

alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
command_directory = /usr/sbin
config_directory = /etc/postfix
daemon_directory = /usr/libexec/postfix

[code] .....

My system hostname seems correct:

Code:
hostname -f
ns395167.ip-176-31-117.eu
hostname
ns395167.ip-176-31-117.eu

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