Plesk 12.x / Linux :: No Such User In Mail Authorization Database
Aug 4, 2014
After upgrading to plesk 12 over the weekend. None of my mail users can authenticate.I'm receiving quite a few error messages such as this for my ipmap users
authpsa[3822]: No such user 'bstewart@mwfbooks.com' in mail authorization database
courier-imapd: LOGIN FAILED, user=bstewart@mwfbooks.com, ip=[::ffff:69.176.116.106]
I've tried running mchk --with-spam command. But it hangs at the mail_auth_dump for several hours. Checking the cpu on that command and it is sitting idle.I've tried running the mail_auth_dump.worker manually and no better luck. Still nothing on the screen just hangs as if it's asleep.
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Apr 14, 2015
1 have to create a new user, for example "webmaster" with ftp access, plesk access and database access.
My problem is: after i make all, this user can see all database for this domain. Can i show him only 1 database (him database)? If yes, how i can do?
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Jun 22, 2015
Connection to the database server failed: Unknown column 'plugin' in 'mysql.user'
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Nov 9, 2013
when I try to access to my plesk I obtain:
ERROR: PleskFatalException: Unable to connect to database: Access denied for user 'admin'@'localhost' to database 'psa' (auth.php:142).
If I restart with ssh /etc/init.d/psa start and I check plesk_11.5.30_reset_instance_data.log
I note: ERROR 1044 (42000): Access denied for user 'admin'@'localhost' to database 'mysql'.
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Dec 4, 2014
We use CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #27.
We have the following problem:
When a user clicks on a database in his account and tries to login with phpmyadmin, Plesk prompts for a Password of that specific user. The message is (in german):
Code:
The site https://........:8443 responded with:
Enter the password to log in as the database user xxxxxx
When i enter the correct password a new phpmyadmin window opens and the user can use his database. A few days ago you didnt have to enter a password at all. When you were logged into Plesk as a user, you could just click "Databases -> Webadmin" and phpmyadmin opened up without Plesk asking for a password.
The question for the password is NOT coming from phpmyadmin. Its from Plesk itself. After i enter the correct password plesk hands the request over to PMA.
For debugging i created a new database for a user and i could enter its database without any problem. No password was required. But the existing old databases now all require a password. So obviously Plesk is not aware of these passwords anymore. I guess they are/were stored somewhere.
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Nov 26, 2014
I would like my Plesk users to each have access to the mail folder for their domain. cPanel appears to do this by default by creating a folder named /home/user/mail which contains a subfolder for each domain name. Plesk, however, places all email folders together in the /var/qmail/mailnames folder. I would like to end up with a structure similar to how cPanel does it, but it looks like there are at least a couple of ways to accomplish that and I'm not sure what would be the most safe, reliable way to do it.
One way I can think to do it would be to override the Plesk dovecot config by adding a new config file to /etc/dovecot/conf.d. I think changing the values for mail_home and mail_location as follows would possibly work.
Old values:
mail_home = /var/qmail/mailnames/%Ld/%Ln
mail_location = maildir:/var/qmail/mailnames/%Ld/%Ln/Maildir
New values:
mail_home = /var/www/vhosts/%Ld/mail/%Ld/%Ln
mail_location = maildir:/var/www/vhosts/%Ld/mail/%Ld/%LnMaildir
I see a potential issue with this solution; the %Ld for an add-on domain will probably be the add-on domain, and there will not be a folder within /vhosts/ with that name. Perhaps there is another variable for the primary domain that I could use there.
A second way I can think to do it would be to add a symlink in /var/www/vhosts/domain/ named "mail" that points to the actual mail folder for a domain. Again, issues would probably occur here with add-on domains, and I also can't see a way to automate this. I also predict permissions issues with this solution.
I am using Dovecot if that makes a difference.
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Jun 24, 2015
Two days ago we have upgrade a Plesk Panel 11.5 to 12.0.18. It have been working properly until today. Lots of mailboxes doesn't work with the error
Jun 24 13:30:12 hosting2 plesk_saslauthd[19704]: No such user 'mailbox@domain.tld' in mail authorization database
Jun 24 13:30:12 hosting2 plesk_saslauthd[19704]: failed mail authenticatication attempt for user 'mailbox@domain.tld' (password len=10)
The /usr/local/psa/admin/bin/mail_auth_view show only a few mailboxes.
The /usr/local/psa/admin/sbin/mchk --with-spam does´t fix the problem.
If we change the password of one of the crashed mailbox, it works until the /usr/local/psa/admin/sbin/mchk command is executed.
If we try to clear a new mailbox in one of the domains that doesn't work, we adquire the error "mailmng-outgoing failed"...
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Jun 13, 2014
I use Plesk 11.5.3 and have a problem with adding new customer. When i have add a new customer and type the domain in my browser, I have to authorisize, but I haven't set up a protect folder know. What's wrong with my plesk? I think this is a permission problem with IIS.
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Oct 10, 2014
I just finished to migrate my Plesk 10.5 to 12 and everything is great now.
I just have a little problem with SMTP authorization.
This option, if i'm not doing something wrong, is located on Mail Settings and especially in the section "Relay options". I ticked "authorization is required" and "SMTP".
But when I try to check it on my email client, I can send emails with or without the the SMTP authorization option on the email client.
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Nov 20, 2014
When I update servers via CLI autoinstaller, I always (afair) get this mysqldump error message:
Code:
Stopping psa... * Stopping Plesk engine pool manager sw-engine-fpm
...done.
done
-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
mysqldump: Got error: 1049: Unknown database 'atmail' when selecting the database
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Cumulative upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade of Plesk database (revertable stage) has been completed.
Reading package lists...
There is no database "atmail" on any of our Plesk servers. Simple solution should be to first check if the DB exists before performing actions on it.As a bonus, perhaps it would be possible to suppress the warning about mysql.event.
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Mar 20, 2015
I have manually removed a user from the Ubuntu OS. The user isn't present in the Plesk-UI too.On my Vhosts SuexecUserGroup is still set to this non existent user. So the apache can't restart...
Apache message:
bad user name xxx
Action 'configtest' failed.
Are there corresponding UI-fields in Plesk or can I edit any Plesk-Db-Table to fix this?How is SuexecUserGroup set by Plesk?
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Feb 10, 2015
I've been messing about a lot recently and I've had to rebuild my VPS template a lot in the past month. For some reason, Plesk is finding user data from a bunch of previous instances, so I've got to a point now where it's saying users exist when they can't be found in the panel interface.
I don't know how my VPS provider's infrastructure works but I'd presume that when I rebuild the server it's a total new instance and no data should carry over.
Is the the user data stored locally, and how would I go about clearing out the obsolete data?
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Jul 1, 2015
Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?
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May 15, 2015
I need to create a SSH account for an subscription. This account is not allowed to access other domains. How do i do that?
I know how to create an SSH account with remote access.
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Nov 2, 2014
I use Plesk 11.5.30 on my vServer. I created a new domain with a new web user and /bin/bash (chroot) setting. I can't login with a SFTP connection to this domain only normal FTP connection works. With existing users I don't have this problem.
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Jan 19, 2015
We have a website under httpdocs/. We can change/delete files with a ftp user : "ftpold". All is ok. We must create another ftp access for another company which can access only to httpdocs directory (not to logs/, error_docs/...).
So we have create a ftp access in Plesk. But with this ftp connexion, we can not update/delete files ou update rights.
So we decide to change rights on the files/directories under httpdocs with the new ftp access :
httpdocs# chown -R ftpnewsacln *
The is no errors but the files:directories are always with the old ftp user :
httpdocs# ls -l
ftpold psacln ... libs/
ftpold pscln ... index.php
Why ? How can i create another ftp access ?
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Jun 30, 2014
I have a virtual server linux with Strato. When I have upgrade from 11.5 to 12.0.18 in spanish I have seen that I can´t add a new domain in power user. The user has ilimited domains and I have less that 10 domains. I see the buttom of "add domain" as in 11.5 and appears all the fields to complete, but there is not buttom to accept o decline. There is no problem with alias or subdomain. I have reinstall 11.5 and dissapeared the problem, but when I upgrade again to 12.0 this buttom doesn´t appear.
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Jan 30, 2015
I'm running a brand new installed VPS with CentOS 6.6 and Plesk 12.0.18. I created a subscription and by default a FTP user is created. However, I cannot login with these credentials. I also created a new user but the same problem presists. I'm 100% sure that the username and password is correct.
Filezilla gives me and 530 Login incorrect. But if I look at the /var/log/secure file, I see this odd message (FTP username = test):
Jan 30 16:01:45 transip proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jan 30 16:01:45 transip proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Jan 30 16:01:45 transip proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Jan 30 16:01:45 transip proftpd[18085]: 127.0.0.1 (x.x.x.x[x.x.x.x]) - USER test (Login failed): No such user found
No such user found, although it is created with Plesk.
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May 28, 2015
How can I create an FTP user read-only in plesk 11.5?
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Jun 27, 2014
Looking at a server with Plesk 12 installed there is no root user shown in tools & settings / scheduled tasks.
Login as root and crontab -l shows root has some tasks.
On a similar server with Plesk 11.5 installed can see root user shown in tools & settings / scheduled tasks.
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Jun 20, 2014
I facing a serious problem with my qmail and plesk 11.0.9.I found the way spammer did with my server by listening everything on port 25. Maybe he know the RCPT hosts of mine, and they send emails with random username but with domain hosted on my Plesk. (user1@mydomain.com, user2@ my domain.com, ... userxxx@mydomain.com).
qmail only check domain in RCPT if spammer input:"mail from user1@mydomain.com" - (with out ":") - no email address on my server.then server reply: 550, no mailbox here by that name. (#5.7.17)
But qmail check username and domain if spammer input:""mail from: user1@mydomain.com" - (with ":") - no email address on my server. Then server reply: 250 OK..This is really weird! I tried with all my plesk server, this bug still effected.Click to expand...
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May 6, 2015
We cant' modify any files of my website in WordPress that contain user www-data.
How can you can change the permissions to this user (www-data).
The version is Plesk 12.0.18 Actualización #44
We have also Plesk 11.5 with WordPress and never has www-data user.
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Aug 28, 2014
i saw very often in the active sessions site following line:
Username Empty IP empty Date Nov 30, -0001 12:00 AM Idle time 00:45:39
What is that and how can is stop this or get it fixed ?
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Mar 31, 2015
I try to change a mysql user password, but I get an error message:
Fehler: attribute name is invalid: status
Search for related Knowledge Base articles
I'm running12.0.18 Update Nr. 39
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Oct 16, 2014
I can't find how to swith my Plesk into PowerUser mode. There is no such menu in Tools & Settings -> Interface Management. This is what I see:
I had bought Web Pro Edition license so I can host up to 10 domains but while adding of new domain I'm getting the next issue:
What is going on? I'm using the same license and everything is fine there.
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Nov 20, 2014
It's possible to change the main plesk user "admin" I would chenge the "name" only because chrome make me crazy with password stored
How can I change from panel or from everywhere the "admin" username without any problem of course in the plesk functionality
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Aug 1, 2014
i can't seem to get access to the health monitor in power user mode. As my plesk license was "upgraded" from a usual 11.x 10 Domains-License to new WebAdmin Package, i can't choose service provider view anymore. How can i get access to the health monitor now?
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Jul 28, 2014
I changed the Administrator view to Power User. How to change back?
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