Plesk 12.x / Linux :: Can't Switch To Power User Mode

Oct 16, 2014

I can't find how to swith my Plesk into PowerUser mode. There is no such menu in Tools & Settings -> Interface Management. This is what I see:

I had bought Web Pro Edition license so I can host up to 10 domains but while adding of new domain I'm getting the next issue:

What is going on? I'm using the same license and everything is fine there.

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Plesk 12.x / Linux :: Add New Domains In Power User

Jun 30, 2014

I have a virtual server linux with Strato. When I have upgrade from 11.5 to 12.0.18 in spanish I have seen that I can´t add a new domain in power user. The user has ilimited domains and I have less that 10 domains. I see the buttom of "add domain" as in 11.5 and appears all the fields to complete, but there is not buttom to accept o decline. There is no problem with alias or subdomain. I have reinstall 11.5 and dissapeared the problem, but when I upgrade again to 12.0 this buttom doesn´t appear.

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Plesk 12.x / Linux :: Health Monitor In Power User?

Aug 1, 2014

i can't seem to get access to the health monitor in power user mode. As my plesk license was "upgraded" from a usual 11.x 10 Domains-License to new WebAdmin Package, i can't choose service provider view anymore. How can i get access to the health monitor now?

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Plesk 12.x / Linux :: How To Change Power User View To Administrator

Jul 28, 2014

I changed the Administrator view to Power User. How to change back?

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Remote Power Switch

Sep 13, 2007

What type of remote power switches are people using these days? Any particular brand? Any good places to purchase from?

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Plesk 12.x / Linux :: Cannot Change In 24 Hour Clock Mode

Oct 14, 2014

Can not change in 24 hour Clock mode Plesk 12?The scheduled backups start false, because in Plesk 12 running 12 hours mode.The language in Plesk is German.

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Plesk 12.x / Linux :: Connecting To FTP For Passive Mode Users

Oct 14, 2014

After some recents updates (currently running on: 12.0.18 Update #19) appeared a problem with connecting to FTP for passive mode users:

Connect ok!
"/" is the current directory
Get directory
227 Entering Passive Mode
550 Access is denied.

Server logs:
/var/log/messages
Oct 14 12:11:26 host xinetd[3692]: START: ftp pid=2709 from=::ffff:xxx.xxx.xxx.xxx
Oct 14 12:11:26 host proftpd[2709]: processing configuration directory '/etc/proftpd.d'
Oct 14 12:11:26 host proftpd[2709]: yyy.yyy.yyy.yyy (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.

But:
/var/log/secure:

Oct 14 12:11:26 host proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Oct 14 12:11:26 host proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Oct 14 12:11:26 host proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Oct 14 12:11:26 host proftpd[2709]: yyy.yyy.yyy.yyy (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER client: Login successful.

ad1: yes, i do have passive ports configured in /etc/proftpd.conf and FW is properly configured
ad2: everything was fine until recent updates
ad3: this is happening only for passive users only
ad4: we are experiencing this issues across all Plesk instances [6x] on CentOS 6.5 with 12.0.18 Update #19 

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Remote Reboot Switch For Dual Power Supplies

Jun 30, 2007

on remote reboot switches that will allow us to cycle power on two plugs at once for use with servers that have redundant power supplies.

Brands and models welcome. We should also be able to access the units remotely to cycle power.

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Jul 25, 2007

I would like to run fsck in boot up. How can I run it? Please let me know.

It is centos and I clicked E and it came up to edit grub file, I am not sure how it needs to look.

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Plesk 12.x / Linux :: Firewall Enabled - FTP Stopped Working In Passive Mode

Aug 19, 2014

I am running Plesk 12 . Centos 6.5

I have Plesk Firewall Installed.

After the Plesk Firewall was enabled the FTP Stopped working in passive Mode.

I searched the net and found the following :

Code:

/etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp"

It started working.

I changed the default FTP port from proftpd.conf

Code:
port 2392
and /etc/services

Code:
ftp 2392/tcp
ftp 2392/udp fsp fspd

I allowed the new port in Plesk Firewall in Incoming connection and disabled port 21

Now I am not able to connect to the ftp, I get the following error. Have I missed anything ?

Code:

Response:257 "/" is the current directory
Command:TYPE I
Response:200 Type set to I
Command:PASV
Response:227 Entering Passive Mode (85,25,51,34,216,46).
Command:MLSD
Error:Connection timed out
Error:Failed to retrieve directory listing

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Plesk 12.x / Linux :: Switch Off FTP Server-wide?

Jun 28, 2014

Just in the process of upgrading to new box Plesk 12 (Ubuntu 14.04LTS). ON the previous (plesk 10) I was able to disable ftp services by editing /etc/xinetd.d/ftp_psa - this doesn't seem to be an option now. How to do this on plesk 12?

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Plesk 12.x / Linux :: How To Switch To NGINX Only As Web Server

Oct 26, 2014

As the title says: How do I switch to NGINX only as my web server, while disabling/removing apache in Plesk?

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Plesk 12.x / Linux :: Can't Switch From Qmail To Postfix

Jul 21, 2015

I am unable to switch from qmail to postfix via the control panel. It opens a new window that just hangs and never loads. While waiting for it to load, I see these 2 processes running..

root 25108 0.1 0.0 133972 20604 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
root 25109 0.0 0.0 104952 3032 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

But after waiting 20 minutes, the browser never loaded and the two proceses remain. So I killed both processes and removed /tmp/psa-installer.lock and started again. The same thing happened.

Is there a way to fix this? If not, is there an easy way to switch MTAs from the command line?

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Plesk 12.x / Linux :: Cannot Switch Subscription To Another Service Plan

Feb 14, 2015

I can't switch a subscription to another service plan, my conf is very simple.I have on reseller account with service pack "Default Reseller".This reseller account contains 1 client with custom subscription.

When I want to switch the pack to another service plan, I have only one choice : "No change" so I cannot.I have 4 service plan so I don't know how to solve this problem.

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Plesk 12.x / Linux :: Bulk Switch On Antivirus Protection For All Mailboxes?

Mar 11, 2015

Is there a command to turn on antivirus for all mailboxes without having to enter each mailbox and update manually. I have over 800 mailboxes which need updating,

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Plesk 12.x / Linux :: Service Provider View Missing On Ubuntu 14.04 (only Power Panel Show Up)

Jun 18, 2014

We are unable to change the view to service provider in plesk12. Only power panel seems to show up.

Tried to do a bootstrap repair but that hasn't fixed it.

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Plesk 12.x / Linux :: Switch On Spam Protection Based On DNS Blackhole Lists

Aug 25, 2014

When this option is enabled on the Mail Server Settings page, the page loads with the bottom of the page in focus and not the top.

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Plesk 11.x / Linux :: SuexecUserGroup - Bad User Name

Mar 20, 2015

I have manually removed a user from the Ubuntu OS. The user isn't present in the Plesk-UI too.On my Vhosts SuexecUserGroup is still set to this non existent user. So the apache can't restart...

Apache message:
bad user name xxx
Action 'configtest' failed.

Are there corresponding UI-fields in Plesk or can I edit any Plesk-Db-Table to fix this?How is SuexecUserGroup set by Plesk?

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Plesk 12.x / Linux :: VPS Template - User Already Exists

Feb 10, 2015

I've been messing about a lot recently and I've had to rebuild my VPS template a lot in the past month. For some reason, Plesk is finding user data from a bunch of previous instances, so I've got to a point now where it's saying users exist when they can't be found in the panel interface.

I don't know how my VPS provider's infrastructure works but I'd presume that when I rebuild the server it's a total new instance and no data should carry over.

Is the the user data stored locally, and how would I go about clearing out the obsolete data?

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Plesk 12.x / Linux :: Set Subscription User Shell Via Xml?

Jul 1, 2015

Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?

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Plesk 12.x / Linux :: Restrict SSH User To One Folder?

May 15, 2015

I need to create a SSH account for an subscription. This account is not allowed to access other domains. How do i do that?

I know how to create an SSH account with remote access.

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Plesk 11.x / Linux :: No SFTP Access To New User?

Nov 2, 2014

I use Plesk 11.5.30 on my vServer. I created a new domain with a new web user and /bin/bash (chroot) setting. I can't login with a SFTP connection to this domain only normal FTP connection works. With existing users I don't have this problem.

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Plesk 12.x / Linux :: Cannot Change User File

Jan 19, 2015

We have a website under httpdocs/. We can change/delete files with a ftp user : "ftpold". All is ok. We must create another ftp access for another company which can access only to httpdocs directory (not to logs/, error_docs/...).

So we have create a ftp access in Plesk. But with this ftp connexion, we can not update/delete files ou update rights.

So we decide to change rights on the files/directories under httpdocs with the new ftp access :

httpdocs# chown -R ftpnewsacln *

The is no errors but the files:directories are always with the old ftp user :

httpdocs# ls -l
ftpold psacln ... libs/
ftpold pscln ... index.php

Why ? How can i create another ftp access ?

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Plesk 12.x / Linux :: Proftpd - No Such User Found

Jan 30, 2015

I'm running a brand new installed VPS with CentOS 6.6 and Plesk 12.0.18. I created a subscription and by default a FTP user is created. However, I cannot login with these credentials. I also created a new user but the same problem presists. I'm 100% sure that the username and password is correct.

Filezilla gives me and 530 Login incorrect. But if I look at the /var/log/secure file, I see this odd message (FTP username = test):

Jan 30 16:01:45 transip proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jan 30 16:01:45 transip proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Jan 30 16:01:45 transip proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Jan 30 16:01:45 transip proftpd[18085]: 127.0.0.1 (x.x.x.x[x.x.x.x]) - USER test (Login failed): No such user found

No such user found, although it is created with Plesk.

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Plesk 11.x / Linux :: How To Create FTP User Read-only

May 28, 2015

How can I create an FTP user read-only in plesk 11.5?

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Plesk 12.x / Linux :: Mail Folder Accessible To Each User

Nov 26, 2014

I would like my Plesk users to each have access to the mail folder for their domain. cPanel appears to do this by default by creating a folder named /home/user/mail which contains a subfolder for each domain name. Plesk, however, places all email folders together in the /var/qmail/mailnames folder. I would like to end up with a structure similar to how cPanel does it, but it looks like there are at least a couple of ways to accomplish that and I'm not sure what would be the most safe, reliable way to do it.

One way I can think to do it would be to override the Plesk dovecot config by adding a new config file to /etc/dovecot/conf.d. I think changing the values for mail_home and mail_location as follows would possibly work.

Old values:
mail_home = /var/qmail/mailnames/%Ld/%Ln
mail_location = maildir:/var/qmail/mailnames/%Ld/%Ln/Maildir​

New values:
mail_home = /var/www/vhosts/%Ld/mail/%Ld/%Ln
mail_location = maildir:/var/www/vhosts/%Ld/mail/%Ld/%LnMaildir​

I see a potential issue with this solution; the %Ld for an add-on domain will probably be the add-on domain, and there will not be a folder within /vhosts/ with that name. Perhaps there is another variable for the primary domain that I could use there.

A second way I can think to do it would be to add a symlink in /var/www/vhosts/domain/ named "mail" that points to the actual mail folder for a domain. Again, issues would probably occur here with add-on domains, and I also can't see a way to automate this. I also predict permissions issues with this solution.

I am using Dovecot if that makes a difference.

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Plesk 12.x / Linux :: Scheduled Tasks For User Root

Jun 27, 2014

Looking at a server with Plesk 12 installed there is no root user shown in tools & settings / scheduled tasks.

Login as root and crontab -l shows root has some tasks.

On a similar server with Plesk 11.5 installed can see root user shown in tools & settings / scheduled tasks.

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Plesk 11.x / Linux :: Find Spam Relaying User?

Jun 20, 2014

I facing a serious problem with my qmail and plesk 11.0.9.I found the way spammer did with my server by listening everything on port 25. Maybe he know the RCPT hosts of mine, and they send emails with random username but with domain hosted on my Plesk. (user1@mydomain.com, user2@ my domain.com, ... userxxx@mydomain.com).

qmail only check domain in RCPT if spammer input:"mail from user1@mydomain.com" - (with out ":") - no email address on my server.then server reply: 550, no mailbox here by that name. (#5.7.17)

But qmail check username and domain if spammer input:""mail from: user1@mydomain.com" - (with ":") - no email address on my server. Then server reply: 250 OK..This is really weird! I tried with all my plesk server, this bug still effected.Click to expand...

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Plesk 12.x / Linux :: Modify Permissions On User Www-data

May 6, 2015

We cant' modify any files of my website in WordPress that contain user www-data.

How can you can change the permissions to this user (www-data).

The version is Plesk 12.0.18 Actualización #44

We have also Plesk 11.5 with WordPress and never has www-data user.

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Plesk 11.x / Linux :: Active Sessions Unknown User / IP?

Aug 28, 2014

i saw very often in the active sessions site following line:

Username Empty IP empty Date Nov 30, -0001 12:00 AM Idle time 00:45:39

What is that and how can is stop this or get it fixed ?

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Plesk 11.x / Linux :: Make New User And Give 1 Database Only

Apr 14, 2015

1 have to create a new user, for example "webmaster" with ftp access, plesk access and database access.

My problem is: after i make all, this user can see all database for this domain. Can i show him only 1 database (him database)? If yes, how i can do?

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