Plesk 11.x / Linux :: Save Web Hosting Settings Takes Long Time

Mar 31, 2014

Panel-Version11.5.30 Update #38
BSDebian 7.4

Save Web Hosting Settings takes a long time. The Domains (Apache Server) are not reachable for 36 seconds.

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Plesk 12.x / Linux :: Deleted Backups Takes Long Time To Recalculate Free Space On Server

Jun 11, 2015

We had many backups stored on our Plesk 12 server about 51 GB in total.

After reducing the backups back to 10 GB by removing old backups through the Backup Manager.

The issue is that Health Monitor still reported that there was low diskspace displayed by color yellow. And it look Health Monitor over 16 minutes to change the alarm level from Yellow to Green

However the statistics at the specific subscription still present the Backup usage of 51 GB's whilest they are no longer there.

What can i do about this in order to speed up the synchronization?

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Anyone Know How Long It Takes For Reboots At Volumedrive

Mar 14, 2008

what happened not sure really, but asked volumedrive to reboot the machine like an hour ago and it has still not come online, anyone know or has experience with VD and how long it usually takes them to reboot machine? Or is there any outages anyone is aware that VD is facing right now ?

Damn i got some upset users already ready to shoot the bunny, baah this proxy hosting is kinda harder than one would imagine

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How To Kill Process That Takes Long

Apr 6, 2007

I am running phproxy on my dedicated server.

Sometime some process hangs for long.

I want to kill processes automatically when it takes more than 5 minutes.

And is there any tip you will share to optimize my server best for phproxy?

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Plesk 11.x / Linux :: Running Script From Event (Hosting Settings Created)

Jun 10, 2014

I'm trying to run a simple bash script when a new account is created, because I need to move some files automatically. So what I did:

I have created a simple bash script for testing if Plesk run it, called under /var/www


echo "${NEW_SYSTEM_USER} ${NEW_DOMAIN_NAME}" >> move_some_files.log

I created this file as root and did chmod +x.

I created a new 'Hosting settings created' event running as root and with the highest priority with this command: /var/www/

I created a new customer with to test it

But, is not running the script! If I try some command directly on the event like 'touch /var/www/new_file' it's created, so the event is running, but not my script.

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Save Your Time Go With WiredTree ** +review

Feb 6, 2009

I switched from Resellerzoom to wiredtree with a vps. I also have accounts with liquidweb and softlayer. All are reliable and uptimenot an issue but as far as getting help Wiredtree is just far above.

I have been there now only a few months but so far so good. If your not a real tech person wiredtree is your best bet. ANd the email response time wow!! I tried to call them once but by time I picked up the phone and waiting on hold for about 2 minutes my email was already responded to.

I am sure there are thousands of good host out there but I know on this boards when i looked no one would tell me whichto go with , they all said it depends on this and that. What I am saying is if your looking for a good VPS and your not a technical person go with Wiredtree save yourself the headache I had with others that are great host but just not ready to deal with us stupid people who dont know how to "harden" a server .

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Plesk 11.x / Linux :: Qmail Delivery From Certain Senders Takes Up To 10 Hours

May 9, 2014

I am running CentOS 5.10 (Final) with Plesk 11.5.30 Update #44 and since a few days have the strangest problem with incoming emails from certain hosts.

The email from known senders produces a relaylock message like:

/var/qmail/bin/relaylock [12345]: mail from (

From what I was able to gather this is regular behaviour with plesk and qmail, indicating that the senders' mailserver has made contact.

Then nothing happens. For hours. 7-10 to be exact. Then the mail is being processed and delivered.

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Plesk 12.x / Linux :: Save Access Logs Of Websites On External Server

Oct 24, 2014

I want to save the access logs of our websites on an external server. If I do this now with the default setup, the gets overwritten every day. The desired file name format whould be: websitedomain-tld-access-2014-10-24.log

How can I tell Plesk to do this and how can I make sure the statistics keep working?

On our other servers we use rotatelogs for this.

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Plesk 12.x / Linux :: Downloading Backups To Local Computer - Save File In TAR Format?

Jul 27, 2014

If I try to download a plesk backup to my local machine it saves a file a few bytes in size in .xml.tar.html format

My other non plesk 12 machines correctly save the file in .tar format ....

View 11 Replies View Related Around For A Long Time

Dec 7, 2007

I am using Servint and I am looking for another provider with similar reputation/reliability. I have heard many good things about on this forum, but they don't have any reviews older than a few months. Have they been around long, if so, why no early posts?

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MySQL Long Procees Time

Jul 11, 2007

I've got a 2.8 Dual Xenon with 2GB of ram. Taking a look at my "top" output I see the following:

18119 nobody 15 0 20812 20M 9764 S 0.8 0.9 0:05 0 httpd
3388 mysql 16 0 105M 97M 1908 S 0.7 4.8 95:08 1 mysqld
22225 nobody 15 0 18920 18M 9060 S 0.7 0.9 0:02 2 httpd
3391 mysql 16 0 105M 97M 1908 S 0.5 4.8 95:33 1 mysqld
13612 nobody 15 0 16872 16M 7192 S 0.4 0.8 0:05 3 httpd
21871 nobody 15 0 20712 19M 7768 S 0.4 0.9 0:02 2 httpd

I've got MySQL process running 95+ minutes. This isn't the first time it's happened.

I've seen it go as high as 120 minutes. The load average is 1.2. All my sites that use MySQL i.e. Wordpress blogs all run fine.

Looking at "MyTop" output everything looks normal:

MySQL on localhost (4.0.27-standard) up 37+01:40:24 [20:42:31]
Queries: 39.9M qps: 13 Slow: 211.0 Se/In/Up/De(%): 87/01/04/01
qps now: 9 Slow qps: 0.0 Threads: 20 ( 1/ 49) 64/04/09/09
Cache Hits: 27.5M Hits/s: 9.0 Hits now: 4.4 Ratio: 79.3% Ratio now: 73.3%
Key Efficiency: 100.0% Bps in/out: 571.7/961.9 Now in/out: 941.1/385.6k

Id User Host/IP DB Time Cmd Query or State
-- ---- ------- -- ---- --- ----------
1263533 root localhost mysql 0 Query show full processlist
1263663 gwz3phj_v localhost gwz3phj_va 8 Sleep
1262512 DELAYED gwz3phj_va 9 Delaye Waiting for INSERT
1263618 gwz3phj_v localhost gwz3phj_va 9 Sleep
1263658 gwz3phj_v localhost gwz3phj_va 15 Sleep
1263659 gwz3phj_v localhost gwz3phj_va 15 Sleep
1263617 gwz3phj_v localhost gwz3phj_va 22 Sleep
1263651 gwz3phj_v localhost gwz3phj_va 22 Sleep
1263642 gwz3phj_v localhost gwz3phj_va 37 Sleep
1263640 gwz3phj_v localhost gwz3phj_va 43 Sleep
1263636 gwz3phj_v localhost gwz3phj_va 52 Sleep
1263633 gwz3phj_v localhost gwz3phj_va 53 Sleep
1263630 gwz3phj_v localhost gwz3phj_va 55 Sleep
1263631 gwz3phj_v localhost gwz3phj_va 55 Sleep
1263624 gwz3phj_v localhost gwz3phj_va 74 Sleep
1263625 gwz3phj_v localhost gwz3phj_va 75 Sleep
1263623 gwz3phj_v localhost gwz3phj_va 78 Sleep
1263615 gwz3phj_v localhost gwz3phj_va 79 Sleep
1263621 gwz3phj_v localhost gwz3phj_va 85 Sleep
1263616 gwz3phj_v localhost gwz3phj_va 88 Sleep

Overall my server is running just fine but these odd long running MySQL process have me worried.

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A-NAME Records Take Such A Long Time To Take Effect

Dec 17, 2007

Just wondering... When I set my A-name records in my Domain-provider control panel, it takes almost 24hours to take effect sometimes, yet other times it can be almost instant...

I was just wondering, from a technical point of view, why this is. Does anyone know?

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Vectoral Server Setup Time- To Long

Nov 26, 2008

I ordered server and payed 48 hours ago by paypal. Why i do not have details for it?
In they website they wrote what they have 2 servers in stock!

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Httpd Taking A Long Time To Start

Feb 20, 2007

the error log shows nothing out of the ordinary.. but its taking about 2-3 minutes to start.. which before it would take about 10 seconds.

load is fine on the machine, free mem is fine also.

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Futurehosting: A Long-time Client Update

Aug 2, 2007

Recently however it seems they're getting some bad press, most people are blaming growing pains.

As someone who's seen the before and after picture, i thought i'd chime in and actually put some positive notes on these boards, as I know these guys deserve more credit than this! It's one of those situations where if something goes wrong, people complain, if everything is right, not enough people speak up!

Server speed / specs:
one word: fantastic. i now have 2 VPSs with them - one in their new data center. I had moved the 2nd VPS from another host (also very well known on these boards, who I won't mention) where I had been having loads of issues regarding load and IO wait times. Load would spike up to 20+, server would crash, reboot, and this would happen 20+ times a day. Nothing critical on that server. Post-migration, using very very similar specs on futurehosting, and the load has been <0.10 since I started her up 3 days ago.

My current server sees load going up once in a while - during a large scale DOS attack last month the load only went up to 4, with over 1000 TCP connections. I only realized there was an issue as I checked one of my status scripts and noticed the enormous tcp count. I've recently moved to a new VPS on a new node, and load has been incredible, along with responsiveness.

No complaints at all on that front.

Network performance
Their old data center, softlayer, has much to be desired. There has been at least one outage every month so far which lasts in the hours duration. However, FH has made the very wise option of expanding out to a new datacenter and will hopefully slowly phase out softlayer, which has become quite pathetic. Connectivity wise though (speed/bandwidth) - no complaints.

I remember getting a response within minutes months ago. However, that being said, months ago the customer service could only deal with the most basic of problems, and would escalate the issue if it was complicated, which would take time for a response.

FH did go through a growing pains phase a little while ago with regards to customer service - you wouldn't get a response too quick.

However now it seems they have begun improving. They are expanding their support base, and if you deal with the support guys you'll definitely be impressed by how dedicated and "hardcore" they are. Very recently I had a major issue with my server - it got compromised via root and someone wreaked havoc. Some script was installed that basically self-DOS'ed the server and basically killed it.

FH support instantly shut down the server and put me back up on my old server which I had migrated from only a week ago. They thoroughly went through and wiped clean my current server, fully bullet-proofed it and cleaned up the security of it all (something that was not a problem when they set it up - but rather my fault over time as I had disabled some very silly things I shouldn't have...) The guy working on the server, Jim, worked his *** off, pulled an all nighter (he was still responding to my tickets at 9am GMT, which was 4am his time - and I know he's not a night shift guy!). By the end of it all, he put me back onto my current newly-secured server, and was still revving to go, asking me what I wanted and to give him another challenge!

So, to sum this section--
good attitude: check
know-how: check
laziness: none.

I guarantee one thing - the vps company I just moved my 2nd vps from in this situation would not have spent an entire night rebuilding my server the way it was, but would've simply put me back on my old one week image, said "oh well, sorry, bad luck" and moved on.

All in all, my experience with these guys over the past couple of weeks (since the new data center opened) has been nothing short of positive, and I know they're rising out of the slight slump they had gotten themselves into.

I'll submit my URL to the mod to verify this post. And no, I don't work with FH

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Qmail Smtp Long Time Connection

Nov 8, 2007

I had Qmail installed and configure more than 2 years.

Last week, when I using Post Client (The Bat) try to send email, "Connection to Host" message shows Toooo long (aprox. 10 minutes)

POP3 connection working well.

OS RedHat Linux 2.4.25

[root@host smtp]# tail /var/log/qmail/smtp/current
@400000004733722622dcef34 tcpserver: status: 16/20
@400000004733722623095e34 -Table 'vpopmail.relay' doesn't exist-db_close() called!
@4000000047337226230be6a4 db_ping() is re-calling open_db!
@40000000473372262311f954 tcpserver: status: 17/20
@400000004733722623ad3b6c tcpserver: pid 6923 from
@400000004733722625a588fc -Table 'vpopmail.relay' doesn't exist-db_close() called!
@400000004733722625cf11cc db_ping() is re-calling open_db!
@400000004733722625fe863c tcpserver: pid 6926 from
@400000004733722d1b7434b4 tcpserver: end 6190 status 0
@400000004733722d1b744454 tcpserver: status: 16/20

and ps -aux return approx 10-15 lines with:
vpopmail 7330 0.0 0.1 2152 788 ? S 15:32 0:00 /usr/bin/tcpserver -v -R -S -p -x /etc/tcprules.d/tcp.smtp.cdb -c 20 -u 107 -g ...

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Plesk 12.x / Linux :: 12.0.18 - Restore Operation Taking Too Long

Nov 24, 2014

I have this message when i try to restore 3 different big backup >7 GB

I have the same message if i try to copy the backup in FTP repository to the repository on the server

"This operation is taking too long. Check the results in a few minutes"

If i go back few minute or hour ... i have nothing No more message... No Error and no restore !

Version: Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS:CentOS Linux 7.0.1406 (Core)

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Plesk 12.x / Linux :: HTTP 414 Errors On URLs Only 256 Characters Long

Oct 29, 2014

My Linux (CentOS) server with Plesk 12 is giving HTTP 414 errors ("URL too long") in response to URLs which are over 256 characters in length. They happen to include a GET variable in the query string which accounts for most of this length, and if I shorten it manually, it works. But I can't change the script to submit a shorter URL or send it by POST, because it comes from an external payment processing server which I don't control.

Adding the following lines to my /etc/httpd/conf/httpd.conf file and restarting Apache does not work:

LimitRequestLine 8190
LimitRequestFieldSize 8190

The URLs I'm trying to use are well short of 8190 bytes; they are around 800 characters long.

Is this something that Plesk affects / can control? Is there a way to see what the current maximum setting for URL length is, and to change it?

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Plesk 12.x / Linux :: PHP Settings Are Not Applied

Sep 29, 2014

- compiled and installed php 5.5 and 5.6
- both versions work fine and are registered in plesk
- base configuration for php is set for each version in a custom.ini

- plesk php-settings are not applied: not matter what I change in Plesk php-settings, the values from my custom.ini file are used

What did I do wrong? How do I re-enable plesk php-settings?

Addendum: The php-settings apply esspecially to post_max_size and execution_time

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Plesk 12.x / Linux :: PHP Settings Under Domain?

Jul 14, 2015

I am trying to change the default php settings under domain (upload_max_filesize & post_max_size) but nothing happens. I am running PHP 5.5 in FastCGI. I also changed it to Centos default PHP (5.4.16) but nothing happens again. It only works when PHP runs as Apache module. The problem is on FastCGI Application.

My server: Centos 7, Plesk 12 Check the screenshot for installed components.

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Plesk 12.x / Linux :: Email DNS Settings?

Dec 5, 2014

so my website is working perfectly fine for a few months now, and im looking to use Roundcube instead of Google Apps.What are the DNS settings i need to change to for my domain registrar?Currently i have the following records, and it can only send email, and not receive.

A Records @ IP Address
A Records webmail IP Address

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Plesk 12.x / Linux :: DNS Settings Hidden

Jan 13, 2015

I cannot find the DNS Setting in Websites&Domain TheWebsite/Show More

I tried changing:

Custom View setting (DNS template settings checked)​

Plesk Appearance
Interface Management
-Power user View
(with & without) Use Custom View​-Service Provider View
(with & without) Open hosting operations in Server Administration Panel​
However when I go to

Websites&Domain TheWebsite/Show More, the DNS settings are still missing.

Is there any other setting I can try to show the dns settings?

Centos 6.6
Plesk 12.0.18 Update #30

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Plesk 12.x / Linux :: PHP Custom Settings Does Not Apply

Sep 15, 2014

Ubuntu 12.04

Upgraded Plesk from 11.5 to 12.0.18 from panel.

I have installed PHP 5.3.29 (make from sources)

All smooth, added handler:

/usr/local/psa/bin/php_handler --add -displayname 5.3.29 -path /usr/local/php5329/bin/php-cgi -phpini /usr/local/php5329/etc/php.ini -type fastcgi -id php5329

App work ok after change to new php with hosting settings(change php handler Fast Cgi)

But php info shows that: Loaded Configuration File is /etc/php5/cgi/php.ini

This is not good as I checked should be for certain vhost cutsom php ini which is generated by PHP settings.

For example I changed in Plesk memory_limit to 333MB applied changes panel show successully, but still there is 128MB default value in phpinfo().

Am I missing sth ? Is there additional task needed expect adding handler? Or is there a known bug?

ps. after change handler back to 5.3.10, (default installation) there also custom PHP settings file seems not to be processed.

I did not tested earlier maybe upgrade Plesk to v12 broked sth? What should I check?

I have tried to delete (and let psa recreate) php.ini from vhost/system/ but also did not worked...

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Plesk 11.x / Linux :: DNS Settings - Show Www In Browser

Dec 12, 2014

I want to know what settings to make in the Dns of my Server so always to show the www. in the browser, before the domain name.

For example, in the url to be and not

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Plesk 11.x / Linux :: IP Settings - How To Associate Different IPs In 1 Subscription

Oct 9, 2014

I manage 1 server with 5 domains. I use the panel as power user (unique user)

I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...

I'd like to set IP in the hosting setting of the domain...

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Plesk 12.x / Linux :: Site Preview Settings

Oct 26, 2014

I'm trying to view my sites using the "Quick Preview on a domain name in Plesk" setting. I notice that it modifies that domain's DNS records to include the IP with dashes, however when I attempt to preview any of the sites hosted, I get "server not found" from my browser. The URL is the correct syntax, but cannot seem to access the site.

I've tried turning DNS off and on for each hosted site, but this doesn't seem to make any difference.

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Plesk 11.x / Linux :: Settings To Change DNS Records?

Sep 26, 2014

where do I find the setting to change dns records in plesk 11.5 ver ? I do not see it, it is missing in settings of domain under tab: "Websites and Domain"

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Plesk 12.x / Linux :: SOA Records Not Saving In DNS Settings

Apr 10, 2015

I want to change SOA Settings from defaults to these: When I press OK button shows that is saved but when I test with [URL] .... and [URL] .... shows that settings still is defaults.How to change these settings??

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Plesk 12.x / Linux :: How To Get Old Settings / Configurations After Reinstallation

Mar 8, 2015

I recently reinstalled my Plesk Panel 12.0.18 after several failures, which I wasn't able to repair (not even would work). All of my websites weren't accessible, the connection between websites and the Database server didn't work and the Plesk backend was unavailable, too. I used the autoinstaller via command line to make a new Plesk installation.

Now I have a clean panel, the websites are available again, the MySQL database works again, but I don't have all my settings and websites in the Plesk backend anymore.

My question is: How can I get the old settings/configurations, which are still on the server, back in to Plesk?

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