Anyone Know How Long It Takes For Reboots At Volumedrive

Mar 14, 2008

what happened not sure really, but asked volumedrive to reboot the machine like an hour ago and it has still not come online, anyone know or has experience with VD and how long it usually takes them to reboot machine? Or is there any outages anyone is aware that VD is facing right now ?

Damn i got some upset users already ready to shoot the bunny, baah this proxy hosting is kinda harder than one would imagine

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Justedge.net, VERY Long Response Times On Reboots

Apr 4, 2009

I have had a node with Justedge since July last year, they seem great for the most part, until things go wrong and you need their help.

Here are their responses to reboot tickets which I have sent in, all critical, all with things like "Reboot Needed" "Server reboot" "Server down" as the headers, all with either "Emergency" or "Critical" as the priority.

Here are the response times, when I sent in the ticket and got the first reply. I thought it might of been an isolated incident at first that they took a while to respond to an urgent ticket like this but it has seemed to not be the case.

Ticket submitted -24 Jul 2008 06:40 AM
Response - 24 Jul 2008 09:12 AM (Took 2hrs 31 minutes for a response)

Ticket submitted - 09 Jan 2009 02:46 AM
Response - 09 Jan 2009 10:50 AM (Took 8hrs 4 minutes for a response)

Ticket submitted - 10 Jan 2009 04:13 PM
Response - 10 Jan 2009 04:18 PM (Score, actually a quick one)

Ticket submitted - 10 Jan 2009 04:43 AM
Response - 10 Jan 2009 09:03 AM (Took 4 hrs 20 minutes for a response)

Ticket submitted - 03 Apr 2009 07:04 PM
Response - 04 Apr 2009 11:06 AM (Took 16 hrs 2 minutes for a response, luckily the server started working again in this time, aparently there were small power issues with something, although no detailed reason actually given)

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After reducing the backups back to 10 GB by removing old backups through the Backup Manager.

The issue is that Health Monitor still reported that there was low diskspace displayed by color yellow. And it look Health Monitor over 16 minutes to change the alarm level from Yellow to Green

However the statistics at the specific subscription still present the Backup usage of 51 GB's whilest they are no longer there.

What can i do about this in order to speed up the synchronization?

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Jul 17, 2009

I'm using Ubuntu 8.04 Server and during this week I had 2/3 unexpected reboots.

It seems like /var/log/messages is emptied after the reboot, so I don't know how to find out information before the reboot. At first I though of power outage, but I do have an UPS and the other servers were OK.


It seems that it happens always near the same time! I check the crontabs, I don't have any crontab near these times.

I check also the $last log, no one reboot the machine.

How can I find out what is happening? Might be any Kernel Panic error?

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Feb 15, 2007

My server just went down for the third time in 3 days. I have the following log entry just prior to the crash and I need some help with identifying the problem as I do not understand the information.

Feb 16 09:52:13 server kernel: loop: loaded (max 8 devices)
Feb 16 09:52:16 server kernel: kjournald starting. Commit interval 5 seconds
Feb 16 09:52:16 server kernel: EXT3-fs warning: checktime reached, running e2fsck is recommended
Feb 16 09:52:16 server kernel: EXT3 FS 2.4-0.9.19, 19 August 2002 on loop(7,0), internal journal
Feb 16 09:52:16 server kernel: EXT3-fs: loop(7,0): 4 orphan inodes deleted
Feb 16 09:52:16 server kernel: EXT3-fs: recovery complete.
Feb 16 09:52:16 server kernel: EXT3-fs: mounted filesystem with ordered data mod e.
Feb 16 09:52:47 server lsb_log_message: failed
Feb 16 09:56:17 server kernel: ** SSH ** IN=eth0 OUT= MAC=00:12:3f:24:d5:d4:00:1
4:f2:c7:f1:80:08:00 SRC=58.163.33.202 DST=147.202.65.34 LEN=44 TOS=0x04 PREC=0x0
0 TTL=236 ID=63692 DF PROTO=TCP SPT=1765 DPT=22 WINDOW=16000 RES=0x00 SYN URGP=0

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The only way the affected user can view sites on the server again is to reboot their router - at which point everything is fine.

why this would happen? I have a CentOS (Red Hat Enterprise) Linux server with DirectAdmin, Apache, PHP/MySQL - the usual. I'm thinking that there must be some kind of network setting which is allowing this to happen, but I can't for the life of me work out what it is.

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May 16, 2007

Code:
Kernel Version2.6.18-4-686 (SMP)
Distro Name Debian 4.0
Model Intel(R) Pentium(R) 4 CPU 2.40GHz
I've installed the default apache 2, mysql, php using aptitude.

The server load is not at all high, around 1-1.5 max. The apache processes running are at an avg 60-80. It has 1GB ram and Disk Swap usage is 0kB

My server keeps rebooting every now and then. These are the messages I get in the ssh session just before the reboot..

Code:
Message from syslogd@xxx at xxx
kernel: Bad page state in process 'apache2'
kernel: page:c17bc0a0 flags:0xc0000000 mapping:00800040 mapcount:0 count:0
kernel: Trying to fix it up, but a reboot is needed
kernel: Backtrace:

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Why i have to verify for second time since i have posted all my ID and utility bill for first time? I don't think i need to give so much verification since PayPal has already verified my account as i owned PayPal Verified Business Account, this kind of "repeating" or double verification never happen when i order from ThePlanet/EV1 where i am looking to migrate to Limestone Networks.

This is very unpleasant experience and I don't want to wait for more than a week to get a server.

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i am not a linux expert, but i've been using suse at work for java development, and trying out ubuntu at home. i know some basic skills like getting packages and install them. use pico to edit configurations files.

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Jun 22, 2007

I've seen many posts in the past few months about people under attack who were not able to handle things themselves, and who made statements along the lines of DDoS mitigation services that one has to pay for are too expensive.

First, I will state that my company does offer those services, and they are not cheap. We offer DDoS mitigation services for hosting/colocation/internet providers who can then resell it to their customers. I state this so that you know that I do have a bias here, though everything I state below is fact.

1. There are free open source tools that can help. Apache modules, IPTables scripts that extract info from netstat or syslog, and I know one guy who is puting together a kernel module. Most of these can stop small scale attacks, and are quite interesting to set up - if you like the technical end of things.

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3. If you have a 100 MBPS pipe to the internet, it doesn't take 100 MBPS of traffic to saturate the pipe and take it down. Enough small packets can overload a router's ability to process, and 10-20 MBPS of traffic can take out the router.

4. There may be a few ways to deal with this, though the best in my experience has been to place an intrusion prevention system (IPS) in front of the router. I have a number of friends in the industry who work at companies where malware is analyzed, and where they work with law enforcement to try and identify the attacking parties. This can be a lengthy process and will not often get a site / router back up quickly, though can be very nice in the long term.

5. Not all IPS are equal. I'm not going to name brands, but I've seen one $50,000 box that had gigabit links die after about 80 MBPS of DDoS traffic. If you're looking into IPS, make sure you compare what they actually do, and talk to people who have implemented them.

6. The majority of the IPS that we manage for our customers and that we implement when we have a new customer under attack are from TopLayer. There are three reasons for this; Their IPS actually works the way you would expect it to (the gigabit model can handle a gigabit of DDoS traffic); If there is something that the IPS can't block, we call their dev team who will work with us to figure out a way to block it; And they give us the best deals.

7. Implementing an IPS is not cheap. The suggested retail price for a gigabit level IPS is about $80,000 USD. Consider that a hosting/colo/service provider who has a two gigabit pipe will need two of these.

8. Managing an IPS takes a special skill set. The people with this skill set are usually expensive to hire as employees, and while I've known a few service providers where the chief technical guy (often a partner in the company) has been the one to manage the IPS, this guy has a lot of other important things to do, and doesn't usually want to be woken up at 2am every few days when there's a significant alert from the IPS.

9. Contracting out IPS management and monitoring can run anywhere between $1,000 and $2,000 per month depending on service options, response times, and contract length. This will usually include remote monitoring of the IPS from a security operations center (SOC), and a lot of escalation options on how to deal with attacks.

10. If an attack is using mechanisms that can get past IPS protections (I will not list them here to give people ideas on how to get around IPS protections, though if anyone is in the field and would like to talk about this I'd be more than happy to do so), then there will need to be escalation options at additional fees from other companies who specialize in that particular area. If subscribing to managed services such as #9 above, then these options should be listed with pricing knowledge available to the customer beforehand. In fact, the company offering the managed IPS service should manage the interface between their customer and the escalation company (we certainly do, and that's one of the things that our customers have been very happy about).

11. Considering #7 through #10 above; the cost of buying/leasing an IPS, managing the IPS and/or paying service fees, and escalating technical work in the event that there is something outside the scope of what can be mitigated using the standard tools, it is more than reasonable for a service provider to charge a significant amount of money to their customers for protection readiness, attack mitigation, and emergency setup fees in the event that there is a situation where a customer is being attacked, needs the service immediately, and has not been paying for protection.

12. A service provider will turn off (null route) their customer when the impact of an attack affects the rest of their customer base. If an attack takes out a full 2 GBPS pipe that they have for all their customers, and null routing one customer is the way to keep the other 1,000 customers up, then that one customer will be null routed. It is a sound business decision. In cases like this, there are options for how to deal with that customer, and that customer will have to decide if they are willing / able to pay for said options.

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I thought of limiting maxchilds, but would that break something else?

Should I just make a swap file? Will that defeat the point of creating child processes?

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Apr 10, 2008

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is that true? change the sites IP address will take 48 hours to show up? I figured since it was all local IP stuff, it'll be a instant change and working instantly. since the name servers are all the same, ect.

anyone shed some light. I just wanted to know if I should give it a day to start working? or as of right now, I feel like I need to fix a cpanel error... but if its true, then everything is ok

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I am running CentOS 5.10 (Final) with Plesk 11.5.30 Update #44 and since a few days have the strangest problem with incoming emails from certain hosts.

The email from known senders produces a relaylock message like:

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Then nothing happens. For hours. 7-10 to be exact. Then the mail is being processed and delivered.

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Host Will Only Update Domain Name Server (DNS) In Batches, Takes Several Hours For A DNS Change, Normal?

Feb 10, 2009

Host will only update DNS in batches, takes several hours for a DNS change, is that normal?
Well today my mail stopped working and it turns out the A record for mail was deleted. How it got deleted I don't know.

I called my host and after speaking to 2 techs, they said that have added my request to a batch, and that would update in a few hours.

I said to him, batch? What can't you do it instantly?

He said thats not the way their DNS works and any DNS change would affect thousands of other sites they are hosting.

Does anyone know what kind of dns system these people could possibly have where they can not reload a single zone?

And by affected, I think he means the sites will go down for a minute or so, while it relaods every zone. Is this really the case, or are these people just idiots?

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May 19, 2009

I see on their website they have very minimal information. But i would like to know how is their customer backend control panel ? I.e can you restart server from the customer control panel ?

And how is there support response in terms like your server is down and you have to restart it how fast do they respond ? Please honest replies only.

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Jul 12, 2008

I am not able to access my server with VD , can some one confirm is it down?

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Apr 9, 2008

I'm still looking for a new server. VolumeDrive.com has interested me, but so far I've been unable to get a real price quote out of them (four requests).

With the recent problems with a different reseller I want to make sure I don't deal with a reseller.

The VolumeDrive site says they have their own datacenter, but it appears all their traffic is routed via burst.net (hostnoc.net which is BurstNET). I suspect that VolumeDrive is just a reseller for BurstNET, but honestly I don't know for sure.

Anyone know the bottom line on VolumeDrive? I'd like to find out before I give one last attempt to get a price quotation for my config.

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Sep 4, 2009

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i found 2 company that has this server with 100~130 $ for prepayment.

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i read good reviews for volumedrive

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Apr 4, 2008

I tried contacting VolumeDrive to set up an account, but didn't ever hear back. Anyone had any luck with them?

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Apr 29, 2008

Its been a long time since I have been there with VolumeDrive and I think they do deserve a review here.

I started off with volumedrive in November with 1 server and the very next month got another one.

Their uptime has been amazing. I have rather enjoyed their really good uptime. Their prices are really cheap as compared to others but the services offered are really great.

Jeff and Josh make an amazing team and help you out all the time even tho their servers are unmanaged ones. They have great connectivity but the only problem is the BurstNET network they are on. I have had a few problems with BurstNET and that is the reason I am shifting out of VolumeDrive.

They are soon going to be moving to their own datacenter and services (I hope) would only improve then.

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Oct 6, 2008

This is My Review for VD Server Service..its short because i had the Service only for Month..

In Short Words, it was Very Good Expirence, I had little Truble to Get the DNS to Work, I had Few times Down For Problem with the DA Panel.. But The Service Is Great and the Support is Quick and Helpful. Too Bad i had to Cancel Because i wanted to Gain More Expirence to how Run Server, so i decided to install Linux and Learn it befor Run a Server..But Sure when i come Back i well Sign up again with VD, The Price Very Good and The Server and Support very Good too. so why Not ..

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May 17, 2008

What you think which on these providers is better, and why?

www.volumedrive.com or www.serverboost.nl

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Sep 20, 2008

I have my server hosted by volumedrive.com but it went down today. I can't access volumedrive.com either. Anybody know what happen to them?

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Apr 19, 2008

volumedrive.com 's setup speed is slowly!

2008-4-11 19:34 , I payed for a Dedicated Server .

Until now(2008-4-19 12:33) , the server is unuseable.

too slow!

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May 9, 2008

I want to move my image gallery site from dreamhost to some higher host plan.

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