Plesk 12.x / Linux :: FTP Connection Over TLS Failed

Mar 19, 2015

After auto-updates I cannot connect to all my sites in ftp with filezilla.

These are the errors:

Unable to accept TLS connection: received EOF that violates protocol

I have tried this: [URL] .... but with no success.

I have restored permissions with:

/usr/local/psa/bin/repair --restore-vhosts-permissions but also in this case it cannot work for me.

How is it possible?

Firewall is ok. All is ok. I have this issue after updates.

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Plesk 11.x / Linux :: 11.5 Roundcube Webmail - Connection To Storage Server Failed

Jul 1, 2013

I am having the problem that with certain domains when they try to login in to webmail they ares seeing:

Connection to storage server failed.

Under the login windows and they are now allowed access.

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Plesk 12.x / Linux :: Enable To Create New MySQL Database Server - Test Connection Failed

May 7, 2015

I freshly installed Plesk 12.0 on Ubuntu 14.04. Everything works accept the MySQL database creation.

When I try to create one, i get this error :

error: the test connection to the database server has failed because of network problems: connection refused...

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Plesk 12.x / Windows :: Test Database Server Connection Failed

Feb 3, 2015

WINDOWS SERVER Plesk Panel version 12.0.18

Error: Test the database server connection failed:

mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool to reset your password with the command SET PASSWORD = PASSWORD('your_existing_password'). This will store a new, and more secure, hash value in mysql.user. If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove the old-passwords flag from your my.cnf file

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Plesk 12.x / Linux :: Password For SSH Connection

Nov 28, 2014

How i get a new Password for a SSH Connection?

Plesk 12, CentOS 6.5

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Plesk 12.x / Linux :: Scp-connection To One Folder?

Mar 16, 2015

I am new to plesk. How can I create a user which has only rights to start a scp-connection to one folder.

[URL]

The user should be able to uplad files into this directory. (He shouldn't be able to browse the the tree)

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Plesk 12.x / Linux :: No SSL-Connection To A Website Possible

May 14, 2015

I've had a problem to get a connection to my websites via https. My Plesk is version 12.0.18 an it runs on ubuntu 14.04 LTS. I have installed the certificate in that way: URL.... The SSL in that repository is activated in the hosting settings. I've activated and deactivated them a several times. The nginx.conf and the httpd.conf seems to be all fine.

SSL Engine is on an certificate statements links to the certificates in /opt/psa/var/certificates/The access_ssl_log an proxy_access_ssl_log had no entries, but /var/log/nginx/error.log said:

2015/05/14 13:29:08 [error] 981#0: *12788 no "ssl_certificate" is defined in server listening on SSL port while SSL handshaking, client: x.x.x.x, serv$ Click to expand...

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Plesk 12.x / Linux :: Unsecured Connection For Webmail

Jul 13, 2015

I noticed Plesk uses an unsecured connection for webmail: webmail.mydomain.com

Can this connection be secured or is that not possible?

(Isn't this a security risk?)

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Plesk 12.x / Linux :: FTP Connection Slow And Fails

Jul 1, 2014

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 2, 2014 11:13 AM

The system is up-to-date; last checked at June 27, 2014 04:43 AM

All current websites on the server seem to work fine any new subscriptions we cannot get working at all.

We can connect via FTP to new sites SOMETIMES - just cant get directory listing. When we can connect and get into a directory it slows down.

In Active mode:
Command:MLSD
Response:425 Unable to build data connection: Connection refused
Error:Failed to retrieve directory listing​
Install Wordpress via the Parallels panel it loads and says it is all there, just can't log or display any pages. The default Parallels page is displayed.

Upload a html page via the File Manager in Parallels and it displays the default Parallels page.

Unpack the Wordpress tar file via File Manager and it displays the default Parallels page.

The Wordpress feature in Parallels says it is working fine, can't display any page, can't log in as it returns a 404 page or the default Parallels page.

Create a site in Presence builder and Parallels says there is a site. The default Parallels page is displayed when opening the site.

Go to DOMAINS and there is 0mb in space used and there are files listed in the File Manager - none of which can be displayed.

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Plesk 12.x / Linux :: SQL Service Won't Start - Connection Refused

Apr 28, 2015

Plask Management inferace error is:

ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] Connection refused (Abstract.php:144)

First, the datacenter lost power so the server shut off. I assume there is some DB corruption and why the SQL Service won't start.

Code:
failed
Trying to start service mariadb... Job for mariadb.service failed. See 'systemctl status mariadb.service' and 'journalctl -xn' for details.

WARNING!
Some problems are found during start(see log file: /var/log/plesk/psa_service.log)

Continue...

ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
Unable to connect to Plesk Database: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)

I ran the systemctl status mariadb.service command and this is below.

Code:

Loaded: loaded (/usr/lib/systemd/system/mariadb.service; enabled)
Active: failed (Result: exit-code) since Wed 2015-04-29 05:57:21 CEST; 5min ago
Process: 21210 ExecStartPost=/usr/libexec/mariadb-wait-ready $MAINPID (code=exited, status=1/FAILURE)
Process: 21208 ExecStart=/usr/bin/mysqld_safe --basedir=/usr (code=exited, status=0/SUCCESS)

[Code] ....

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Plesk 12.x / Linux :: Hosted Domain Connection Refused?

Aug 17, 2014

We have latest Plesk 12 on Centos 7, I can login to Plesk UI and mail is working,

but cannot access hosted website www.elcop.hr :

Error: Connection refused

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Plesk 12.x / Linux :: Secure Connection To Mailserver Won't Work

Feb 17, 2015

I'm using plesk with CentOS 6.6 and the postfix/courier mail services...I tried to connect an existing mail account with a mail program like thunderbird. But I'm not able to connect to it, except when I'm using "no connection security"...So I tried, if manually contacting the POP3s Port is working:

Code:
openssl s_client -ssl3 -host mail.domain.de -port 995
with the following result:

Code:
CONNECTED(00000003)
write:errno=104
---
no peer certificate available
---
No client certificate CA names sent

[code]....

the same results come for trying to connect to port 465 (ssmtp) and 993 (imaps)port 443 (https) seems to work fine..i already checked if the corresponding certificates exist (e.g. /usr/share/imapd.pem) and filled with the standard certificate informtaion given by plesk checking openssl on the server gives the following result:

Code:
# openssl version
OpenSSL 1.0.1e-fips 11 Feb 2013

is there anything I have missed to configure?

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Plesk 12.x / Linux :: Postfix Errors - Connection Refused

Dec 16, 2014

When i am issuing systemctl status postfix.service i am receiving the following error. I am actually trying to install opendkim and i found this.

Code:
warning: master_wakeup_timer_event: service pickup(public/pickup): Connection refused

And this is the output of ls -l

Code:
[root@h2376451 postfix]# ls -l /usr/lib/sendmail /usr/sbin/sendmail
lrwxrwxrwx. 1 root root 30 Dec 2 10:51 /usr/lib/sendmail -> /etc/alternatives/mta-sendmail
lrwxrwxrwx. 1 root root 21 Dec 2 10:51 /usr/sbin/sendmail -> /etc/alternatives/mta

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Plesk 11.x / Linux :: IMAP Incoming Email - Connection Error

Oct 15, 2014

I have a client with a dedicated server running. Spec below.

The problem I am having is with incoming email. When I set up a new email account it can take about 10 attempts to log on to the incoming mail server. Once it has connected it will be ok for a short while then I will get a connection error and no emails will come through.

This is happening across all platforms, PC / MAC / iPhone and iPad.

I am a web designer with limited knowledge of the setting up of the server and was looking to set up email server within plesk.

General
CPUGenuineIntel, Intel(R)Core(TM) i5-2400 CPU @ 3.10GHz
VersionParallels Plesk Panel v11.0.9_build110120608.16 os_Ubuntu 12.04
OSUbuntu 12.04.4 LTS
Key numberPLSK.02873817.0002
System Uptime: 60 day(s) 10:03

Hostname
IP address
OSUbuntu 12.04.4 LTS
Panel version11.0.9 Update #62

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Plesk 12.x / Linux :: Migration And Transfer Manager - Connection Timeout

Jul 8, 2015

When I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:

[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out

[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12

In two servers the configuration is identical: CENTOS 7 and PLESK 12

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Plesk 12.x / Linux :: Wildcard SSL Certificate On Subdomain - Connection Untrusted

Dec 16, 2014

I have a new Plesk 12 installation. I have configured a domain (example.com) with hosting that also requires wildcard subdomains.

To achieve this I had to create a vhost.conf file with...

ServerAlias *.example.com

This works and I can go to http://anything.example.com with no issue.

I purchased a wildcard SSL certificate for *.example.com and successfully installed it.

If I go to https://example.com it works perfectly and shows the correct certificate, however if I go to https://anything.example.com it tells me the connection is untrusted, when I view the certificate, it shows the Parallels Plesk self certified certificate and not my purchased certificate.

I created a vhost_ssl.conf with

ServerAlias *.example.com
ServerAlias *.example.com:443 #tried with and without this line

If I add an exception in the browser, then I am taken to the correct place, albeit with the incorrect certificate.

Of course I have executed httpdmng --reconfigure-domain example.com and also tried a full reboot.

In summary:

http://example.com - works

http://anything.example.com - works

https://example.com works with my certificate

https://anything.example.com has Parallels certificate but routes to correct page

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Plesk 11.x / Linux :: Network Connection From Windows To Filesharing Folder

Mar 14, 2015

I'm trying to create a network connection from Windows (8.1) to my Plesk filesharing folder, which should be straight forward. For some strange reason my Windows desktop PC doesn't establish the connection but shows me an error message, saying that the provided folder is invalid (see attached images).

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Plesk 12.x / Linux :: New Wordpress - Error Establishing Database Connection?

Oct 9, 2014

I just tested the WP creation feature of PP12 and I get the following error when I attempt to view the newly created CMS...

"Error establishing a database connection"

If I navigate to the database page and click webadmin, I can connect and see the WP database created. Everything works in phpMyAdmin.

Going to ../wordpress/wp_login.php returns the error.

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Plesk 11.x / Linux :: IMAP Connection - Account Doesn't Work

May 2, 2012

One of my customer has a imap account installed on a Ipad, Iphone, Mac... Server : Plesk 10.4.4 (Centos).

Alternately, the account connection doesn't work ("impossible to connect to imap.xxx.com...").

I've modify imap file with this :

MAXDAEMONS=80
MAXPERIP=40

And after "service courier-imap restart".

But there is always the problem...

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Plesk 12.x / Linux :: FTPS Not Working After Upgrade - Could Not Establish Connection

May 5, 2015

For some reason FTPS is no longer working as it used to before plesk upgraded. At this point, I am not sure which Plesk upgrade caused this since I do not FTPS or ftp in general often. its enabled as it was before, even disabled and re-enabled it again. Still gives a "could not establish connection". Restarted the service via command Line with "service xinetd restart". still isnt working...

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Plesk 12.x / Linux :: Sending Files Through FTP - Server Cuts Connection

Dec 11, 2014

When I send files to my through FTP, the server cuts connection and I get this message in messages log file

FAIL: ftp per_source_limit from xxx.xxx.xxx.xxx

xxx.... my IP

And I've observed the connection is closed and opened during the transfer.

I avoid disconnection adding per_source=unlimited in /etc/xinetd.d/ftp_psa

But I see this entry in the same message log

mod_delay/0.7: unable to open DelayTable '/var/proftpd.delay': No such file or directory

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WHM Secure Connection Failed

Jun 5, 2009

I'm not sure why but this happen when I try to use SSL on WHM.. it just say "Secure Connection Failed" [url]

Quote:

The certificate is not trusted because it is self signed.

The certificate is only valid for luna.ndx2.com

But when I try [url]it worked fine. My SSL cert is sign by Comodo CA Limited.

From my observation, it looks like my host shared SSL cert is interrupting with WHM.

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Plesk 12.x / Linux :: Postfix Relay - Connection Time Out On Forwarded Mail

Dec 1, 2014

My hosting provider recently (and without any warning) decided to block outgoing connections to port 25. What this means is for any client/domain/email address that has a forwarder setup, the mail will never reach its destination because the connection to the other server always times out. The error logs look like this:

postfix/smtp[8414]: connect to ASPMX2.GOOGLEMAIL.COM[74.125.131.26]:25: Connection timed out
postfix/smtp[8421]: connect to aspmx2.googlemail.com[74.125.131.26]:25: Connection timed out
postfix/smtp[8425]: connect to aspmx3.googlemail.com[64.233.186.26]:25: Connection timed out
postfix/smtp[8423]: connect to aspmx4.googlemail.com[64.233.166.26]:25: Connection timed out

I haven't been able to find a way to force relay to 465. Or maybe I shouldn't have relay on at all and do this another way?

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Plesk 12.x / Linux :: Poodle Patch - Could Not Open Secure TLS Connection To Server

Jan 7, 2015

I have used the patch : [URL] .... to disable ssl v3.

After I applied the patch getting error below when i try to send email via horde webmail:

There was an error sending your message: Could not open secure TLS connection to the server.

Roundcube can send mails well but horde not. Otherwise since applied the parch i can't get mails from gmail and maybe other providers i don't know yet.

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Plesk 12.x / Linux :: Prematurely Closed Connection While Reading Response Header From Upstream

Jun 25, 2015

I get "502 Bad Gateway" errors in browser and found this in logs:

- upstream prematurely closed connection while reading response header from upstream

- failed (111: Connection refused) while connecting to upstream

restarting Apache solves the problem temporarily.I tried tweaking both nginx and php-fpm config files without success.

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Plesk 11.x / Linux :: Secure Connection To System When Posting Data - Install PEM Certificate

Nov 20, 2014

I've written a script to send property data to rightmove.co.uk as part of their new automated data feed. However they require a secure connection to their systems when posting the data. They have provided me with a .pem file which is a security certificate. I need to install this on my plesk server but where to start as most certificates require a private key and the actual certificate. The private key I have been provided is only an 8 charter string, like a password.

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Plesk 12.x / Linux :: Failed To Reload PHP-FPM Service

Jan 10, 2015

I got this error, when i press on process PHP-files by means of nginx. Nex i receive this in plesk panel:

phpinimng failed: Job for php-fpm.service failed. See 'systemctl status php-fpm.service' and 'journalctl -xn' for details.

Failed to reload php-fpm service

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Plesk Automation :: Failed To Add Linux Web Server

Apr 22, 2014

Installing packages task failed. The log fails on:

Installing packages
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: cl-mirror.krystal.co.uk
* elrepo: mirrors.coreix.net
Running rpm_check_debug
Fatal error during packages installation: Test Transaction Errors: package mysql-libs-5.1.73-3.el6_5.x86_64 (which is newer than mysql-libs-5.1.71-1.el6.i686) is already installed

How can we get it to continue?

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Plesk 12.x / Linux :: 8 GB FTP Backup Recovery Failed

Jul 5, 2015

I'm trying to recover a 8 Gb backup via Ftp as you can see in the attach 2.png.

Ftp begins recovering correctly and after 1,5 or 2 Gb aprox, PLEX shows a message like attach 1.png.

I translate the message: "Operation is taking too long..."

After error message, we can see Ftp working till the end but after that there is nothing restored.

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Plesk 12.x / Linux :: Autoinstaller - Failed To Update

Dec 5, 2014

When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...

[code].....

Not all packages were installed.Please resolve this issue and try installing the packages again.

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Plesk 11.x / Linux :: Failed To Update Panel 11.5.30

May 22, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE

11.5.30 Update #44, Ubuntu precise 64bit

PROBLEM DESCRIPTION

Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.

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