the original domain registrar itself finally joins the VPS fray. Just saw this on their website:
[url]
After roughly a year or so (I think) of offering the hosting we all know, looks like they've finally decided it's time to take the next step.
(to think I'll be moving my domain name away from them next month...)
Any comments on Network Solutions as a hosting service?
I have never created a website and would rather not have to deal with coding and all that stuff. I planning a very basic site, but I want it to look good.
It seems Network Solutions has a really nice and easy-to-use web page software package.
But then again I have no idea what's really going on.
Just wanted to share my experiences with you once again. There are a select number of companies on this planet that really seem to go out of the way to be obnoxiously bad at their jobs. Comcast, AIG, United Airlines - the familiar litany. Well, my experience with online hosting would put Network Solutions right up there with those in competition for the title 'Worst Company in America.'
Here's the current problem. Yesterday, May 14, 2009, at about 6:00AM, one of my users reported that my site had come up with a malware/virus alert on his computer. This was odd, as I am not a malware host. Further, my work computer had been infected the day before, though I had only visited reputable news sites; and my own site.
Lo and behold, upon investigation I found that my site had been hacked to carry the FakeAlert-CL trojan, which had the effect of causing my computer to pretend it had been badly hacked to get me to buy some spurious anti-virus software. Essentially, buying "protection" in the Mafia sense.
Luckily for me, this is not my first rodeo with Network Solutions' laughable excuse for security. This exact same thing had happened 18 months or so ago. I realized then that a worm had infected NS's shared hosting servers, and had changed every file with "index" anywhere in the title to include an < iframe > tag linking to a malware site (from which the computer would be infected).
So here's my workaround. I downloaded and repaired the three index files which control my site. I then deleted the infected files, and re-uploaded clean ones. Being prudent, and having experience with this, I also uploaded *backup* copies with different file names. This proved wise. NS has now been hacked 3 times in the last 18 hours in the exact same way. Each time I get hacked again, I simply delete the infected 'index' file and rename my backup to replace it, then upload a new backup for later use.
Some notes: this has affected my entire Movable Type system by corrupting the templates. However, it attacks only the base index.php file; if you simply fix that one file, then rebuild your Movable Type database, the offending code snippet will be removed. Secondarily, some sections of my site (my bulletin board, for instance) do not have 'index' in the title of their operative files. If I could remove every index file from my site and rename them, I would, but unfortunately too many of the components are hard-wired for that name. Finally, I tried CHMODing the index files to 444, which should have prevented even an Administrator from overwriting or changing them, but it had no effect.
So, back to NS. I contacted a person from NS' marketing department (who contacted me after I posted a previous complaint on this board) and let him know that I had been hacked. He told me he was referring me to "third level support" (meaning what? they speak better English?). I have since been hacked twice more, and have emailed this same PR guy both times. The last time I asked for a phone call; no shock, I have not yet heard back. Maybe this post will prompt a response.
At any rate, to those of you experiencing this with Network Solutions, hopefully my solution will help you. To those of you considering a hosting provider, DO NOT CHOOSE NETWORK SOLUTIONS.
I impulsively signed up for 2 years of web-hosting at Network Solutions @ $89 /year, thinking I was covered by their 30 day money back guarantee. Normally I due a little research but I was actually calling them about another matter and made an (uncharacteristic) impulse decision, thinking I was covered by the money back guarantee. Reading the fine print today, their user agreement says it will cost $24.95 per contract year (x2) to cancel. In addition to this bit of marketing shenanigans, a additional bit of research seems to indicate that they are not exactly a "preferred host" among experienced users.
Q's - Is it worth $50 to walk away from NetSol and start fresh with a new host? Although I'm a newb with simple hosting needs, I still get just a frustrated with poor customer as the next guy. Am I likely to encounter any added grief, compared to other hosting options, by staying with NetSol?
FWIW - I will need hosting for four small sites, two that are nothing more than "multi page" splash pages and two will be new vBulletin powered sites. The vBulletin sites will start simple, but hopefully progress as my skills and traffic grow. While I recognize my needs are modest by any standard, I don't want my learning curve with vBulletin (and as a first time Site Administrator) to be hampered by a mediocre host and/or customer service.
New to the board, although I've looked through it for awhile. This is my first post. My company currently hosts internally and plans to move to external hosting. What's your take on Bluehost vs. Network Solutions for shared hosting?
View 14 Replies View RelatedMy boss sent me a link to a story about Network Solutions scamming people into paying their inflated rates for domain registration. I don't know if this has been covered here before, but i thought I would spread the word just in case. There is already a discussion on it on Sitepoint.
View 1 Replies View RelatedI'm kind of annoyed. Not so much the server outage; I know those happen.
What is annoying me is the inability to get anyone on the phone.
I've been calling each of their 4 numbers in succession for the last 45 minutes. Finally connected with someone who has no idea what's going on, only that it is allegedly affecting their entire customer base. Man, if you're not going to answer the phone, at least put on a voice message, or maybe a banner on your Account Manager page.
their site didn't go down, just the ones they are hosting.
I'm a newbie at this so, for the vets, if you are experiencing a server outage, how long do you give your hosting company to give you an answer before getting "assertive" on the phone.
It's not a big deal to me since currently I only use my site for email. However, there must be some folks losing a bit of cash by being out of commission for an extended period of time.
if anyone knew if with Network Solutions advanced hosting package on unix there was a way to store the documents outside of document root? If not is there a good way to secure a folder/files that is in the document root from users?
View 1 Replies View RelatedI have been looking at the offers in the Web Hosting Talk->Advertising Forums->Web Hosting Offers->Dedicated Hosting Offers forum and I cannot find any explanation for the transfer value.
When an advertiser says 10Tb Transfer (ignore case, as I've seen an advert where it is 10TB in the subject and 10Tb in the body)
Anyway, my question, is the 10Tb in bits or bytes (cannot determine from the case, already established inconsistencies here)
Also, over what period of time is the 10T bits/bytes, E.G. is is that amount of data per day, week, month, year etc.
I'm an existing customer of Hosting Company X and notice that they have recently launched an offer that is a higher config than what I have right now, at the same price.
When asked about it, I was refused the higher config citing that new offers are not applicable for existing customers. I've been with them for over a year and have been experiencing very good support from them, but this one issue baffles me.
Why are existing customers less important?
I know Hostgator has a special SEO hosting package that includes seperate ip's and such but I had a bad experience with them a couple of years back.
Can anyone that hosts multiple sites on multiple ip's (different class 'c') tell me about their hosting packages (prices, bandwidth, supports, downtime, etc...)
which webhosts offers "real" unlimited shared or dedicated hosting? alot of companies say unlimited but in their terms it says they'll suspend your account if you exceed reasonable use and they don't tell you what this is.
View 7 Replies View Relatedi am a new member and planning on hosting several web sites in the near future.
For the moment, i have found that webhostforasp.net is closer to my requirements, but didn't find a lot of feedback under webhostingtalk. Does anybody that has worked with webhostforasp.net would like to share his impressions?
I also checked ************.com, but though they answered my questions really fast, i ran into many negative comments from webhostingtalk members. So, i have second thoughts about it.
I want also to check on softsyshosting.com and m6.net in order to reach to a final decision (not excluding the chance of using different hosting solutions per site, based on each site specific requirements).
Other than Rackspace, can the good folks here recommend some data-centers that have experience in handling the following solutions:
SAN (F/C, 10Gbps), 9TB usable capacity, complete redundancy, and real-time mirroring to an additional SAN in a separate geographic location.
redundant Brocade SAN switches
Servers: Quad processors, quad core, 48GB RAM, 8x146GB SAS Drives, multiple 1Gbps NICs
VMWare installations and handling.
Load balancers (preferably Brocade)
Dedicated L3 switches
I'm not just looking at providing this, but someone who can truly manage it 24/7 - management from VMWare and SAN perspective.
I saw some niche datacenters, but ran into the following problems:
(a) singular location.
(b) support for VMWare and SAN provided during business hours only
(c) no prior experience in real-time SAN replication / VMWare, Oracle/MS-SQL Replication.
I have been getting multiple emails a month for a service which I have never purchased.
The information they have harvested off the internet (since I know where they found it) and have obtained solely for use in attempting to charge me is-
Invoiced To
Steven Crothers
12345 Main St.,
Detroit, MI, 48021
United States
Which is completely obvious that it is fake.
I respond to EVERY invoice with a cancelation request, yet the tickets that get opened in the WHMCS billing panel get deleted a day later, however I have tickets in there that I have opened by use of the ticket insertion form that have stayed - none of which were ever answered.
The latest ticket information-
Department:Billing And Invoicing
Date:09/10/2009 10:05
Subject:The Second Time...
Status:Open
Urgency:Medium
It's still open without a reply.
I have put tickets into their Kayako system as well (They have two support systems, I would assume its due to poor management of their company). One of which was answered, with simply the output of `uname -a` on some server somewhere with my name as the hostname.
I than have attempted to reach anyone via livechat at [url]they constantly tell me that I am not allowed to speak to anyone until I pay my bills up to current (now remember, I have NEVER ordered anything from them, they don't even have valid information on file). Just tonight I demanded that I required to speak to a billing agent or I would be pressing harrasment charges against them for the 23 emails I have recieved in 3 months from them trying to extort money from me. They than banned me from their LiveChat software.
I have no idea what to do at this point, they are just sending me bills every month. I mark it as spam, but its frustrating to have a company trying to extort money from me on a very regular basis.
I have been with Rageki Web Hosting Solutions since the beginning of July and have had no problems at all.
The owner is great and if downtime occurs for some uncontrollable reason he is fast to keep customers informed via email.
I am happy with the use of Direct Admin for management as it provides a light and robust way to manage your websites.
Rageki Web Hosting Solutions also provides very reasonably priced plans great for those looking for entry level or more advanced hosting solutions alike.
Again all I have is Praise for Rageki and I recommend if you are in the market for a new host that you give them a try.
how can I implement fail-over web hosting with 2 cpanel account on a separate server to get 100% uptime.
It has frequent database update (1 mysql db) and files uploaded from ftp time to time.
Is rsync is the solution?
I'm doing some research on offering VPS hosting solutions, nothing firm yet as do we start to offer them or not.
So, what are you experiences for as automated as possible VPS hosting offering? Using multiple servers as VPS hosts etc. ready made images etc.
Or am i better of by doing custom tailored my own?
The basic plan is to offer as automated as possible, with minimal support overhead etc. using 2co/paypal/moneybookers subscriptions etc. basicly as simple, and yet as powerfull as possible. Sounds like custom tailored system is the best option.
How about just the server backend only automation wise?
I use Virtuozzo with layeredtech, and since I'm on the move anyway, thought I'd like to try out some different Virtualization products before the migration.
Allot of these products like bare-metal installs though... which is why I'm particularly looking for "virtual media" on the KVM.
If i had a server i would much pefer that the center had a forum
community and live support to help when and if you're unsure.
I guess that would be an extra managed service with most providers
I couldn't handle if i had a prob and i had to wait on forum replys
A good deal on a dedicated while good support is allways available.
Someone that offers unmetered monthly bandwidth packages.
I have a requirement for a set of servers to be deployed worldwide on 1 or more anycast networks. Rather than re-invent the wheel and do our own thing, I was wondering if anyone knows of any hosting companies that have data centres/facilities around the world and will provide ip space on anycasted ip's to be used at these facilities? There are content delivery network providers renting cdn space, so the networks exist.
View 5 Replies View RelatedThere is a new page on Rackspace's website where they are offering to match the price of any hosting company that sells the same package of specifications. It sounds like there will be no compromise on the standards of service included in the deal.
View 6 Replies View RelatedWhat company you recommend for Server Administrations (Linux and Windows).
View 10 Replies View RelatedAre there any colo companies that offer either the purchase or license rental of cPanel/WHM? I'd like to find a colo that is in the St. Louis, Chicago or Atlanta area if possible.
View 9 Replies View RelatedI recently signed up with Limestone Networks after dealing with Ipower's nonsense for so many years
[url]read it, it's kind of funny in a horrific kind of way )
I was impressed with the detail and attention I got with all of my questions- Talk with Ryan - he's such a helpful and upfront person if you are looking for a good dedicated server.
They may not be the cheapest out there, I wouldn't know but from the amount of SUPPORT I received even before I signed up made it worthwhile for me.
1) All VPS hosting services emphasize their high level of network connectivity (Tier 1 etc.) but how to learn about this topic and choose the fastest service?
2) What is really the state of the art and fastest network connectivity available?
3) Is there a map/list of the biggest US network hubs and which web hosts are connected to them?
4) Is the old ping response time the best metric to verify a web host speed connectivity?
5) Is there an indipendent and unbiased website that reviews and report web hosts ping response times?
Has anyone noticed how there is more and more hosts which offers 10tb bandwith on dedicated server lines?Looks like soon that will become standard on all hosting datacenters.
View 14 Replies View Relatedknow a hosting company with a plan or an option to have access to unlimited IP address?
Or at least near it, like new 20 IP's/month would be ok i think
No matter if its shared hosting, vps or dedicated, if you know a company that offers it,
why so few shared hosting companies enable a php op-caching system on their system (xcache, apc, eaccelerator).
Is there some specific technical reason in place?
Usually I run my own servers, but it happens from time to time that you need a quality shared hosting in order to reccomend it to a friend, for a personal blog, a small website, maybe your own personal blog that you're not keen to host on your dedicated servers already used for big projects ...
Now, as everyone using php applications knows, software like xcache or eaccelerator gives a nice speed bost to page generation. I run xcache on all my servers and vps (mainly running vbullettin and wordpress) and never encountered any issue.
Installing one of those (eg. xcache) is a 5minutes procedure, and even for kiddie-hosting companies that won't know how to build php, the ability to compile eaccelerator is in the cpanel easy php build software, so you don't even need to know how to rebuild php to enable eaccelerator in cpanel.
Despite all these facts is quite impossible to find a decent webhoster with xcache or apc/eacc enabled ...
The only one claiming to have eaccelerator is medialayer : "# Zend Optimizer, IonCube, and eAccelerator" this is a quote from their website.
How come nobody else undertakes this step?
What I have been noticing is most premium shared-hosting provider I encountered run their server with a lot of free memory .. so why not impress the customer with blazing fast page generation times (wordpress footer displaying "page generated in 0.071 seconds" impresses also the non-technical savy customers) enabling such a simple feature ?
There should be something I am missing, for sure.
Anyone know a network monitor software for a hosting server?
View 6 Replies View RelatedI am moving one of my sites to a dedicated server and I need a good place to back up too.
I don't need much space a GB would be more then enough as what I'm backing up is only about 250mb currently.
Does anyone know of a good company that offers FTP backup space for a real low price.