If i had a server i would much pefer that the center had a forum
community and live support to help when and if you're unsure.
I guess that would be an extra managed service with most providers
I couldn't handle if i had a prob and i had to wait on forum replys
A good deal on a dedicated while good support is allways available.
Someone that offers unmetered monthly bandwidth packages.
So I needed to reboot one of my colocated machines into a different kernel, compile and load a kernel module (for a network interface) and then bring up that interface. So I called the datacenter support to ask if they could compile and load the module for me and inquire as to about how long that would take. On their website they say they provide Best Effort third party application support and 24/7 Phone Support with on site server admins so this doesn't really seem like a unreasonable request. I want to pay them for support and they're there to do it right?
Apparently not.
The support guy said that compiling and loading the module was dependant on "very many factors". The first "factor" he inquired about was what OS we were running--Debian. "Debian isn't a supported OS, we can't do that for you." What? I'm sorry you CAN'T do it? I thought you provided "Best Effort" support. This seems more like zero effort support to me. (I'm willing to provide step by step instructions but apparently they won't do that because they don't want to.)
Ok, fine, you won't compile and load something for me no big deal that's what KVMs are for.
"Can you hook up a KVM?"
"Sure"
"How much would that cost"
"I don't know, this is the support department not the sales department, you'd have to ask the sales department tomorrow."
Really? So if my server is exploding at night and you wont even try to do anything about it and my only option is to have you setup a KVM you can't tell me how much that will cost? What am I going to tell my boss when we get a rediculous bill for a KVM--the support guy wouldn't tell me how much it costs? Not good enough. Not only that but you're going to be a give me a snarky response to my question--a question I only asked because you wouldn't provide remote hands?
Is it just me or is it pretty rediculous that the support guys can't tell you how much KVM costs? Not all situations where you'd need KVM are planned or happen during the hours the sales department is open. It apparently isn't a problem to have them hook up the KVM 24/7 you just wont know how much it's going to cost you until the next business day. Is this typical of datacenter support?
My guess is that support is completely hit and miss, I've had great experiences with a small datacenter before (Joe's helped out when a hard drive in a RAID failed) and bad experiences with larger datacenters (one you've all heard of, I asked ahead of time if they could ghost a drive and replace it. They said yes. I provided step by step instructions with screenshots they tried it and failed saying "I don't really know linux, I'm a windows guy, I don't know what I'm doing, I messed it up somehow, I don't know what I did" and yet still billed me for it).
I use Virtuozzo with layeredtech, and since I'm on the move anyway, thought I'd like to try out some different Virtualization products before the migration.
Allot of these products like bare-metal installs though... which is why I'm particularly looking for "virtual media" on the KVM.
There is a new page on Rackspace's website where they are offering to match the price of any hosting company that sells the same package of specifications. It sounds like there will be no compromise on the standards of service included in the deal.
View 6 Replies View RelatedI have been looking at the offers in the Web Hosting Talk->Advertising Forums->Web Hosting Offers->Dedicated Hosting Offers forum and I cannot find any explanation for the transfer value.
When an advertiser says 10Tb Transfer (ignore case, as I've seen an advert where it is 10TB in the subject and 10Tb in the body)
Anyway, my question, is the 10Tb in bits or bytes (cannot determine from the case, already established inconsistencies here)
Also, over what period of time is the 10T bits/bytes, E.G. is is that amount of data per day, week, month, year etc.
What company you recommend for Server Administrations (Linux and Windows).
View 10 Replies View RelatedAre there any colo companies that offer either the purchase or license rental of cPanel/WHM? I'd like to find a colo that is in the St. Louis, Chicago or Atlanta area if possible.
View 9 Replies View Relatedthe original domain registrar itself finally joins the VPS fray. Just saw this on their website:
[url]
After roughly a year or so (I think) of offering the hosting we all know, looks like they've finally decided it's time to take the next step.
(to think I'll be moving my domain name away from them next month...)
Has anyone noticed how there is more and more hosts which offers 10tb bandwith on dedicated server lines?Looks like soon that will become standard on all hosting datacenters.
View 14 Replies View Relatedknow a hosting company with a plan or an option to have access to unlimited IP address?
Or at least near it, like new 20 IP's/month would be ok i think
No matter if its shared hosting, vps or dedicated, if you know a company that offers it,
why so few shared hosting companies enable a php op-caching system on their system (xcache, apc, eaccelerator).
Is there some specific technical reason in place?
Usually I run my own servers, but it happens from time to time that you need a quality shared hosting in order to reccomend it to a friend, for a personal blog, a small website, maybe your own personal blog that you're not keen to host on your dedicated servers already used for big projects ...
Now, as everyone using php applications knows, software like xcache or eaccelerator gives a nice speed bost to page generation. I run xcache on all my servers and vps (mainly running vbullettin and wordpress) and never encountered any issue.
Installing one of those (eg. xcache) is a 5minutes procedure, and even for kiddie-hosting companies that won't know how to build php, the ability to compile eaccelerator is in the cpanel easy php build software, so you don't even need to know how to rebuild php to enable eaccelerator in cpanel.
Despite all these facts is quite impossible to find a decent webhoster with xcache or apc/eacc enabled ...
The only one claiming to have eaccelerator is medialayer : "# Zend Optimizer, IonCube, and eAccelerator" this is a quote from their website.
How come nobody else undertakes this step?
What I have been noticing is most premium shared-hosting provider I encountered run their server with a lot of free memory .. so why not impress the customer with blazing fast page generation times (wordpress footer displaying "page generated in 0.071 seconds" impresses also the non-technical savy customers) enabling such a simple feature ?
There should be something I am missing, for sure.
I'm an existing customer of Hosting Company X and notice that they have recently launched an offer that is a higher config than what I have right now, at the same price.
When asked about it, I was refused the higher config citing that new offers are not applicable for existing customers. I've been with them for over a year and have been experiencing very good support from them, but this one issue baffles me.
Why are existing customers less important?
I know Hostgator has a special SEO hosting package that includes seperate ip's and such but I had a bad experience with them a couple of years back.
Can anyone that hosts multiple sites on multiple ip's (different class 'c') tell me about their hosting packages (prices, bandwidth, supports, downtime, etc...)
I am moving one of my sites to a dedicated server and I need a good place to back up too.
I don't need much space a GB would be more then enough as what I'm backing up is only about 250mb currently.
Does anyone know of a good company that offers FTP backup space for a real low price.
which webhosts offers "real" unlimited shared or dedicated hosting? alot of companies say unlimited but in their terms it says they'll suspend your account if you exceed reasonable use and they don't tell you what this is.
View 7 Replies View RelatedHas anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
I'm undecided between an upcoming dedicated hosting server and am moving between Softlayer and ThePlanet. My decision partly comes down to support.
I've read many reviews on WHT about both companies, but not necessarily comparing them from people who have experienced both.
So my questions (keep in mind this is my first dedicated. I have used VPS in the past with good support) Which offers MORE support (not better) - I'm curious which company might consider my support questions as "part of the default service package" or "need additional service plan for that" More detailed support - my usual experience with support is support staff assume you already know a high level so it may take going forward and back 5 times via email to get a full answer
Overall support satisfaction - any other comments
how the inside of a DC is but I was looking at NetDepot's.
I thought that they used rackmounts in datacenters?
Like these:[url]
These appear to me as desktops?
[url]
Am I mistaken?
Burstnet
Dednow/Beachcomber
FDCServers
Softlayer
Which one of those datacenters would you choose your site to be hosted at?
I'm leaning towards softlayer, and then FDCServers (especially with the upgragde on august 1).
Has anyone ever experienced first hand about CalPop Datacenter i hear they are good wanna see feedback from the WHT members i gotten a really good deal!
I started a poll the poll will be up for 24 hours!
I'm looking around for a nice, cheap colo place for a Dell PE 2650 I just purchased...
Requirements
* At least burstable to 10Mbit... dedi 10 is nice.. 100 is nicer..
* About 1000GB xfer should be good to start, I guess I can work with less
* Cheap IPs with no problems obtaining more
* Cheap remote hands since there's really not much in the RI/MA area. I will be going to school in upstate NY so I guess something around there would be cool too. I'm willing to ship anywhere though.
* Discounted/included DirectAdmin would be really nice...
* Not going to be selling IRCd stuff unless it's allowed and nice firewalls. I will probably only use it for a personal IRCd and irssi session.
Prospects
* Joe's Datacenter [url]
This company seems too good to be true... they offer great services for great prices and have many good features. I also spoke to an admin who said he will be able to include a DirectAdmin license for free. They include 5 IPs right off the bat. I got about a reply in an hour at like midnight from Joe (or just another Joe) himself.. and I'm not even a customer! They do free reboots. $50 to colo our 2U with 1500GB and 100Mbit. It's 25 extra for unmetered w/10Mbit but I'm sure the admin would be willing to just offer more b/w staying at 100Mbit instead of moving to a 10Mbit port.
* FDC Servers
Great reputation.. Pretty good prices for what I would imagine to be quality service. Not much more I can say about them.. Did not ask them about DirectAdmin.
Conclusion
I think I'm mainly just looking for any input on Joe's Datacenter because I really think I want to start my company there. If anyone has any better offers I'm open to anything.. but DirectAdmin would be really nice... just remember that.
I'm also looking for a solution to HyperVM... LxLabs (to-be LxCenter I guess?) is now releasing it for free.. I'm not sure if it's patched yet or not though. I think I might just start with HyperVM for now since noone is going to target us.. seriously.. we are two kids with like 2 clients right now. We can always migrate later if HyperVM never takes off again.
What if i got a really good connection to this house i have in Sweden and bought some servers there, is it a good idea and would it sell? How hard is it to get a good connection, the house is in a fairly populated area of Sweden and i have partners who could help run it and do support 24 hours.
But its just a thought and we would start small. What do you guys think?
i want to know more about there service.
does any one work with them?
i need more review about them.
I just got a phone call yesterday because my house I just moved into came with a small peice of land about 3 miles away * no clue why* And a company wanted to rent it out for colocation. Is this a scam or should I do it? They said it would only hold 60 servers. The building on the land they would be renting already has backup generators emergency lights etc just no internet leading to it.
View 14 Replies View RelatedMy company is about to start a project and need about 100 servers within 3 months. I am looking for a list of afordable and reliable unamanaged server providers from Europe. Can you suggest some? Which datacenter should I contact for such a project?
View 14 Replies View Relatedare there any datacenters in the us that got a good conection to malaysia ??
and are not that expensive like in asia itself ??
i ask it because i know some1 from malaysia and he got a ping of 450 to conect to my server ( a bit high , isnt it )
the other datacenters/company's i found are prices of 200 - 300$ for a dual core
so i was wondering if there are some cheap datacenters with some good quality to those country's
Anyone know which providers have san jose datacenters?
View 6 Replies View Relatedany datacenters on lanzarote ? my google searches found nothing (and yes i need it on lanzarote not anywhere else in spanin)
View 0 Replies View RelatedI was just wondering and searching for it but i couldnt find the estimated answer, anyone who have made one or operate one can answer me.
View 14 Replies View RelatedI want to get a server in Toronto and am looking for some datacenter recommendations for the area. I seen a thread from last May but would like some more current info. I’ve been looking at either ColoHotel or 3z, does anyone have any experience with either of these locations? Also does anyone have any other suggestions on who to look at or who not to?
My requirements are pretty basic 100Mbit would be better then not, remote reboot, 24/7 access.
I have a old pentium 2 lying around. I was actually wondering if I install a smll linux distro such as DSL linux, is there a way to make it into a fileserver only?
3 comptuers will connect to it.
My main computer and server will use the same internet (ive got a 5MBS line but right now I am just doing an expirment so I dont care if its slow.)
theres a laptop which connects wirelessly using my neighbours (i dont have wireless) so thats a whole different IP and differnt ISP.
and my dads computer which is about 3 KM away.
So I want to do it, store like a couple of word documents